Smeg ECF01CRAU (Cream)
VerifiedMPNs: 679661 and ECF01CRAU31 reviews
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A great device – Best machine for a caravan. Makes an excellent milk froth, with the swirling the steam. Show details
It’s the best! – Wouldn’t trade for anything else. It’s a minimalistic coffee machine, easy to understand and best coffee maker. Show details
Very disappointed – We bought this machine purely because we loved the look, the coffee machine ,toaster and kettle all together. The fact it took up little space on the bennch .How wrong we were. We should of spent time researching. Im sorry smeg as I love your products but the only thing I like about the machine is the look . The milk wand is terrible , it never… Read more
gets hot enough.,the button process to even get the frothed to work . The extraction process I find not strong enough. I would not recommend this product to anyone. Perhaps the fault is mine ,although 3 other people have used it and find it the same, so instead I hand over my $ to the local coffee shop each day . But use your own judgement and research before you buy .
Reliable, consistent and excellent value for money – As a coffee snob who couldn’t afford professional grade machine at home - this has been an excellent purchase for us. We have used it for over 5 years and have never had an issue with it. Not one. Very consistent (if you have a good grinder of course) and the steam wand works just as well as any other machine we’ve used - we are no milk experts… Read more
and so don’t fuss with if much. On the less important side - it’s nice and lean so take up minimal space on the counter.
Best Coffee Machine ever!!! – We have had this coffee machine for 5 years making at least 2 coffee’s per day and it has not skipped a beat! We removed the frother as it made too much froth for my liking however is perfect without it! We take it on every holiday and everyone always comments on how great the coffee is! Show details
Was happy, not now! – I loved my Smeg coffee machine when I bought it about 4 years ago. But for the last 18 months it has been an ornament on my bench as the coffee tastes dreadful. Havent changed my method, or coffee or anything else, but the coffee just has no taste and is very watery now. I contacted the service department and the young lady sent me some coffee… Read more
pods to try and they dont work either. Its as if there is no pressure behind the water flow and its just running over the top of the coffee and out, without passing through the ground coffee? Am loathe to buy another machine, as this was so expensive to only last 2 1/2 years.
Great coffee machine – I Love my Smeg coffee machine, makes consistent great coffees, it looks great, is simply easy to use, easy to clean as well. Good value for the price, highly recommended.
Horrible machine - danger hazard – Purchases this machine in April 2020. Contacted smeg in June and spoke with a Tom or Steve to complain about the milk frother not heating the milk up properly. He said he would get back to me, send me a video of how to heat the milk up which wasn’t required because I am aware of how to do this. I told him it still wasn’t working and then I never… Read more
heard back from him. I emailed them a couple of times after that and never heard back. Now my machine is making weird electrical sounds and I have been too scared to use it. Clearly a waste of money.
Dear Hannah, Could you please email diamondservice@smeg.com.au with your name, address… Read more
Great long lasting little machine that maintains pressure and performance over the years – I really wanted to buy $5000 machine from one of the Italian premium brands but could never justify that cost for my home machine. After some research, I picked up the Smeg coffee machine along with some other matching appliances (kettle and toaster) a few years ago for a fraction of the price. It has been a brilliant low maintenance machine that… Read more · 1
makes a fantastic coffee. The machine is my home cafe now during covid and it performs incredibly well.
Best little compact coffee machine – Beautiful looking coffee machine and very simple to use.LOVE IT.I was after a machine to make my kitchen pop in that corner and a statement piece and this just looks so nice.Yes it was expensive compared to other brands but I wanted a brand name I trust and just love the look of it. Show details
FINALLY HAD THIS ONE – SMEG, super beautiful products. but the price is higher, otherwise, we'd like to purchase the fridge. Was on sale. price match with the store, cause online is cheaper. Sadly the blue one was running out. Show details
I finally got it – I am really struggling with the right coffee grind. I know you are recommending Victoria oro grind but it’s not easy to achieve. If I purchased Smeg grinder what would be the right number grind on it? What discaler is better to use? Show details · 1
Not worth the effort – The water holder was cracked and they taped it The milk frother does not get milk warm . You have to turn off and on between Cups. No go for me Show details
Hi Jacki J - thank you for your review. Are you located in… Read more
Find out how Smeg ECF01CRAU (Cream) compares to other Semi-Automatic and Manual Coffee Machines
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Bad decision I made. Do nor buy this – Confusing to operate. Buttons flashing. Difficult to make multiple serves. Steam wand is too short. Too much froth. Had a Breville and Sunbeam over the years and both of them were much better. Platform for the cups is too small, even espresso cups barely fit. The only thing going for it is it looks nice. A good decoration with poor performance. Show details
Dear Ken, Thanks for your review. Have you contacted us to… Read more
Don't buy one. It will last forever because I prefer to have instant than deal with the temperamental design – Have to turn it of and on between functions. Takes up to 20 min to make 1 coffee. Doesn't blow through the coffee unless it's really lose, the wand is to short. Can't seem to warm it up prior, so often pumps hot water everywhere. Completely ignors push button requests. All buttons dumbly fash so you don't even know if pushing the button has worked. Seriously I've had 3 $100 sspecials all heaps better and all got heaps of use. Show details
Dear Skids, Thanks for your review. Have you contacted us to… Read more
Love my machine! – Love my Smeg coffee machine. It is needing to be descaled more often as it gets older, but we have had it for over 3 years now. So simply to use and looks great on the bench. Highly recommend. Show details · 1
Dont waste your money – Disappointing Smeg, this machine is made of plastic, it is annoying to clean with small groves everywhere. You can not use the frother without going through whole process of making a coffee which is annoying if making hot chocolates at same time as a coffee. You have to switch machine off and start again each coffee. The frother is short and makes… Read more
it awkward to hold jug. There are superior products out there for similar price. This machine actually takes away any enjoyment from my morning coffee
Dear Katrina, Thank you for your review. Have you contacted… Read more
Can't live without it!! – I have now purchased the 1950's style blender, mixmaster, 4 slice toaster, kettle and of course the coffee machine. We purchase merlo coffee online but for some reason it no longer pumps the coffee through. I have even tried soaking the filters in straight descaling solution and also tried vinegar. I've have only had it about 12 months and it's… Read more · 2
driving me insane as we no longer drink instant coffee.. I'd like to think they last longer than a year!!
Milk frother appears not to work – It appears that we may have to return our machine. Every time we try to froth milk, steam comes out but then hot water spurts our intermittently, this means we end up with horrible watery coffee every time. No pattern to this it just has a mind of its own. Show details
Thank you for your review. Can you kindly email us direct… Read more
Good machine - poor SMEG service – I’m a big fan of the machine, I think it makes excellent coffee time and time again. I have a decent non-SMEG grinder though so that probably helps. I agree with some of the comments about the milk steamer but I don’t think that’s a huge issue. I am totally unimpressed with the SMEG promotions system though. I purchased my machine with the… Read more · 1
promise of a free milk jug and knock box. It’s now been 2 months and it hasn’t been delivered. In this day and age I don’t think that’s acceptable.
Great coffee with limitations – This machine produces great coffee with a strong crema. The water tank size holds atleast a litre so you’re not having to fill it up all the time. The machine looks great sitting on the bench and receives many positive comments. The negatives: - The steam wand is very short. Make sure you only buy a small milk jug (I think mine is a 400ml… Read more
capacity) or the wand won’t reach the milk.
- A normal size cup won’t fit under the group unless you remove the base. Even with the base removed, my 16oz keep cup won’t fit unless I put it on an angle which means I have to stand there and hold it.
- Sometimes, it can be a struggle to get the group back in. I have to run a cycle of hot water before it’ll slot back in.
I got mine half price which is good because I don’t think it’s worth the full RRP. Good machine, but better ones out there for that price point.
Surprised! – After researching coffe machines, I decided on a Smeg. I have never previously had a coffee machine, and needed one that was uncomplicated/easy clean. Being a novice it took a little while to familiarise myself with the process of making coffee. I am not disappointed with the coffee. It is wonderful! The temp, quality etc. I love it! The only… Read more · 1
thing I found a bit difficult was the instruction manual (being a novice) it took me a while to figure it out. I also need to purchase descaler and so far have been unsuccessful. ? LOVE this machine!
Find out how Smeg ECF01CRAU (Cream) compares to other Semi-Automatic and Manual Coffee Machines
Know better, choose better.
Daily essential! – Absolutely love this machine. We’ve had it for a fortnight and have used it daily. It’s exactly the same every day, very easy to use and clean and I’ve never had a machine extract so thoroughly the grounds are practically dry afterwards. I haven’t tried using the pods that can be used with it but I’m sure they’re fabulous too Show details · 3
Use it everyday – Love love love love this coffee machine! Wasn’t sure at first how it would work as it was much cheaper than any coffee machine I’d had before but it keeps up! We use it everyday and it gives us perfect coffee every single time We defiantly couldn’t live without it! Show details · 1
Does the same job as a machine twice as large – Brilliant machine. Compact, stylish, never burns the coffee. Had a few issues tweaking it at first, so i emailed support and they couldn’t have been more helpful. Once I worked out where I was going wrong (operator error), it hasn’t skipped a beat. Have had it for 6 months, it does anywhere from 2-6 coffees per day and it is going strong. The… Read more
small water reservoir is the only drawback, but now I use hot tap water to warm my cup, then tip it into the back before I make the coffee and that extends the time between fills.
I have the sunbeam grind fresh, and we prefer the #10 grind for use in this machine. I have had better success and nicer coffee if I don’t tamp it too hard.
4 year review - amended – At this stage I'm happy with this Smeg in its ease of use, cleaning and the quality of the coffee. I don't use the milk heating function so can't comment on how that works. A good point about it is it has a small footprint in comparison to competitors of a similar quality and as such takes up a minimal area. It appears to be of a solid… Read more · 2
construction and doesn't move around much when loading given its size. No complaints at this time
Update July 2019 - Over the past 3 months the on/off switch has become stuck and is getting harder and harder to turn on or off, with it getting stuck about half way. Unable to remove the bottom panel to check what the problem is because of the proprietary screw heads used. Have posted a please help to Smeg on this site, awaiting a response.
Update Aug 2021 - Over the past 18 months and without fail, every time when attempting to make a 2nd cup of coffee in succession, the filter holder will work its way loose and fall off as the machine vibrates. Have to hold the handle to stop this happening. Machine is kept clean, no debris stuck up in the filter holder fitting and no visible damage. This has become a disappointing problem as you can't turn it on and walk away unless you want broken cups and coffee all over the place. Cannot find anything online as a cause or remedy. Have needed to down grade my review score from 5 Star all round to 3 Stars given the high price of this product, lets see if Smeg come back with a remedy that may change things
Update Aug 2021 - Within 1 hour of having posted my last update, I was contacted by Smeg Australia and asked to contact their Diamond Service section. I did so and was very pleased with the professional attitude taken. A long story short, following a week of back and forth communications with a number of people at Smeg, photo's & videos of the problem occurring, Smeg offered to replace the machine as a good will gesture, it arrived last week.
Well Done Smeg 10/10 on customer service and thank you to Rodney, Lesley, Allison and Karen for your prompt help.
Great coffee machine – Purchased the Smeg machine after repeated issues with boilers failing on Sunbeam product, super happy after one year, no problems makes a great coffee with excellent crema for the short black drinkers, did take a little getting used to milk frother as arm is quite short, so we went to a smaller jug, looks great, works great and no break downs 1 year of solid use Show details
Good looking machine – Surprised that it was mostly made of plastic, it makes a great coffee though. Coming from using pod machines this is a little harder to get used to. Cleaning up is a pain, as is the very short milk frothing piece off to the side. For the price it’s a decent machine Show details
Excellent coffee but has a few quirks – Makes rich, delicious coffee and it looks beautiful on my worktop. However the descaling light flashes permanently, no matter how much I flush it through. Also the front base that holds cups is a little strange, as it is loose and often comes away unexpectedly - I just leave this part off as it’s not really necessary. Show details
Loving it – Used to spend $4 a day on coffee and not anymore. This machine is great, it makes great espresso brew. I can use any coffee blend from local roasters, what a nice way to wake up to. The only thing that isn't too great is the portafilter is way too big, doesn't quite fit my coffee grinder. Show details
Great machine at a good price – After quite a bit of research I settled on this machine as it consistently scored well in online reviews - and I'm glad I did. As someone who buys 1-2 take away coffees every day, my main motivation for buying a coffee machine was to save money and reduce environmental waste. However, I was concerned about whether a home machine at this price… Read more
point would would satisfy my taste requirements (having been spoiled by good baristas for many years!). Suffice to say, after my first trial making a latte today (with freshly ground quality beans), I'm not disappointed. It produced a nicely balanced espresso with decent crema and well textured milk from the steam wand. Oh, and it looks pretty beautiful, too!
You can adjust the machine to suit your tastes (e.g. volume of coffee extracted, temperature etc), so if you do purchase this machine, make sure you take some time to learn about the settings that match your tastes best, to get the best cup out of it!
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Hi Gerenga thank you for your feedback, Have you contacted… Read more