Smeg SAI64 Questions

Rick4y

Hi, Just wondering what model has replaced the SAI64. WE need to replace our smashed cooktop.

Tom7y

Just ordered one from Harvey Norman. Hope it will be Ok. :)

Smeg DM 7y

Tom, thanks for your enquiry/ review. We are confident that you will be happy with your purchase, if by any chance you have any further enquires please do not hesitate to contact us direct as we would love to assist you should the need arise we are available by telephone on 02 8667 4888 or via email enquiries@smeg.com.au kind regards Smeg Australia

Stedroyf 7y

Hi Tom

I think that will be something that you need to decide for yourself.

Jenny7y

SAI64 induction cooktop 5 months since installation, have just recently noticed small crazing marks in the black ceramic surface. This appears to be spontaneously occurring and is not due to anything heavy being placed on the cooktop or dropping of pots etc..This issue thus far is only limited to one of the hotplate areas. Have followed the products advice on care and have always used appropriate cookware ( new saucepans ). Assistance/further information with this matter would be greatly appreciated. Jenny.

Stedroyf 7y

Your product will still be covered under the statutory 12 month warranty period. Contact SMEG.

Breno8y

Can anyone tell me what code E 6 means on these cooktops?

Stedroyf 8y

Yep! There is a communication error between the main board and the heating element. That is definitely a replacement part issue, or better still a replacement of the whole unit, to be more efficient / effective.

Contact Smeg Australia

Smeg DM 8y

Hi there Breno and thanks for your enquiry. The error Code E6 means that there is an electronic problem. May we suggest you turn the hob off and unplug it for a few minutes and then turn it back on.

If the error still persists, please call us to arrange service. Our Number is: 02 8667 4833 or you can email us direct: service@smeg.com.au

Thank you.

SMEG AUSTRALIA.