What a service!!! 5 stars
From the moment I walked in they were polite and welcoming. I love when people probe and listen to understand why you’re there. Emma did my scan and what a lovely woman. Everything was smooth, and the chat was delightful. I had a great time, and I’m excited waiting to start the treatment.
Keep it going with the human connection you guys have.
Misleading & False Advertising
I had a really bad experience after ordering the product. They convince you to purchase, then don't help after they take your money. I've finished the whole process now and have informed them it has not worked and they have refused to help. Also despite being told whitening pens would be included and to wait for a seperate package to arrive in the mail containing them, they've told me they're now unable to ship to Australia due to government restrictions! Super suspicious and I've already reported them to the ACCC. Don't waste your money like I did and pay the extra for a real dentist!
Amazing and 10/10 recommended.
Had an amazing time there with super friendly staffs that helped me get my scan and educated me about how to care for my teeth! Excited to get started soon and see the change!
The reviewer stated that an incentive was offered for this review
Friendly knowledgeable staff and great experience, have just had first initial consultation so excited to see what the results are and when I can get started!
So far so good.
Excited to get a perfect smile
I’m very excited to begin my journey of a nicer smile. I’ve just had my scans done it’s a quick and easy process .
Staff were very friendly & informative. I’ve got images to compare my before photos and each step of the way will be pretty cool to monitor the process .
A positive experience at a friendly, professional service.
A positive experience with welcoming, knowledgeable staff and awesome technology. An easy process and now I’m looking forward to the next step. If you hate visits to the dentist...rest assured that it is NOTHING like that!
Very good experience!
Very nice dental assistant Joanne patiently explained everything clearly. They use a fancy laser device to 3D scan your teeth to get the knowledge of their shape and positions, which is quite different from the traditional plaster ones, pretty cool. After calculation and modelling, a series of transparent traces for about 6 months' plan would be 3D printed before being mailed to you in one time. Though I haven't decided if I would pay for this package, they still gave out one free whitening product as they posted, very good experience.
Efficient, confident service, all questions answered and well explained. Friendly staff without being intrusive. No rushing, encouraged to take my time and be sure about my decision. Overall a positive experience.
Such a terrific experience
GRETCHEN at North Sydney was so lovely and wonderful. It is such an amazing experience to get the 3D scan. I am looking forward for my next step. I can't wait to get a aligners :)
Fast and Friendly
Gretchen at North Sydney was super bubbly and friendly but also very efficient in scanning my teeth. The pricing was very good. I am very much looking forward to having straight teeth!
Excellent Service! So excited
Simone at North Sydney was very welcoming and helpful. The whole process was very easy and I felt like all my questions were answered well. So excited to get my aligners
Quality service with a smile
Enjoyed the whole experience of getting the scans to asking all the questions I had! Ayla made my visit fun and friendly and put my mind at ease about the whole process.. would highly recommend this product to friends and family.
It makes all difference when you can see staff that absolutely love what they do. I was not only quick and painless but actually fun chatting with the girls! Jo took my scan all while laughing and enjoying the process.... It is actually sad I won't need to go back anymore XD
Very professional, cheerful and friendly staff. Helped me a lot.
Very patient and they’re very into details.
Received reminder email and text beforehand with parking details and all.
Amazing experience. Made my day.
- SmileShop NSW, North Sydney
Looking forward to results
Very professional location , all the staff were knowledgable & helpful especially Jasmin . The 3D scan was really cool , and the latest in dental technology . Overall I was very impressed & will look forward to the results.
Questions & Answers
Sorry, there are no questions about SmileDirectClub SmileShop NSW, North Sydney but you can read 31 questions about SmileDirectClub.
Get an answer from our members and SmileDirectClub representatives
Other Dental Services
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.