Great service, top product!
Noel is so knowledgeable and has a great sense of humour. He listened to our needs and budget, and didn't stray from that. Madison Waldorf is a great quality mattress; we love it! Very happy.
Snooze at Capalaba were fantastic with their service. Lucas at capalaba was nothing but helpfull and full of information about the products. We bought a slumberland fulham mattress medium, king which has been amazing and so comfortable Great service from the delivery as well.
Great service and great product!
My husband and I found the Capalaba store great to navigate and the service was fantastic. We weren’t rushed into making a decision and were able to find the best bed for us. Would highly recommend!
False start..came home strong.
Bought a mattress there on the Monday & was told I would be contacted on Thursday to arrange delivery for the coming Saturday. Come Friday...no contact. Called them myself and was told delivery would not be until the following Thursday! I was going away,and wasn't happy,but Noel called me and organised a delivery on the Monday night after the weekend it was supposed to be delivered. Very happy with his concern and professionalism. He made a good situation out of a bad one. Thanks Noel.
Ten Star Rating if possible
We spent a lot of time deciding on our bed frame and bed but ultimately could not be happier. The staff were so patient and helpful. The supplier personally came out to our home to make adjustments to the bedhead. Won't find that kind of service with anyone else. Highly recommend the shop staff and manufacturer.
Best on the bayside!
Competitive prices with good old fashioned service. Staff are extremely knowledgeable with their products. Wouldn't consider going anywhere else! Have purchased multiple products here and will continue to do so.
The reviewer stated that an incentive was offered for this review
Product range and Customer service was top grade
Noel and Russel were a great help in navigating the huge product range. I was looking for a bed that represented the room styling and quality, and needed some help. They both spent quality time with me helping in selecting the right suite.
I bought the perfect 2 Pac White Queen Bed with Bedside Tables and Dresser. They arranged the delivery and installation. The installers were really nice and especially as it all had to go upstairs all went smoothly. Even Tyler from the Helensvale store dropped in briefly to help.
I couldn't be happier with everything. I am going back to look at furnishing a kids bedroom.
Excellent product and excellent service !
I recently went into store at Capalaba and purchased the Slumberland Ascot king mattress. At this time the sales manager served me. We quickly identified the right mattress for me based on budget and quality. I found that he was not trying to “up-sell” or pressure me in any way. I found this very refreshing. Then when it came to organize delivery of the new mattress and removal of the old mattress the service was brilliant. I was given a date of delivery with a 2 hour window delivery time. On the morning of the delivery date the company co...ntacted me and gave me a specific time of delivery. I am happy to say that they turned up exactly on the nominated time ! Overall my experience with snooze was amazing and would recommend them based on their service alone.
Loving the new bed frame & mattress, great product & got it @ a relative good price. Comunication was fantastic with regards to delivery all went smooth with the installation as well.Thank You
Amazing service and great product
My husband and I arrived at Snooze wanting to find a mattress that suited both of us, and were greeted by Russell, the owner. We did the test on the Snooze machine, discovered (surprisingly) that our needs in a mattress were not as different as we expected.
Russell talked to us about how we should choose a mattress, then showed us a range within our budget. After choosing and paying, we were kept informed as to when delivery was likely to occur, then the day before were given a two hour window for delivery, which was awesome (most deliveries on...
Great people wonderful beds!
The staff were really helpful with giving us the options from headboard to type of legs for our new Australian hardwood bed. A great store with great people and a great layout - I was in there for mattress protectors and came out with a new bed!
Amazing and the best customer service
Russell is the man to see. He was an amazing man who helped me in a sticky situation he went above and beyond to help me just 100/100. I would recommend Snooze Capalaba any day.
Great service. Friendly staff. Highly recommend.
Great customer experience. Store staff very nice and knowledgeable. Communication was great. Installation staff were great despite the hot weather. Can not fault and would recommend to anyone. Ten out of ten.
- Verified customer
We were delighted in your store the service was perfect and the young woman was so great she did a q
Service was so fantastic we got quote and we ordered straight away we are so happy and the lady explained everything and we bought pillows and mattress protector I am telling all my friends if they want beds linen and bedroom furniture go to Snooze at Capalaba
I bought a bed, pillows and bedding. The in store customer service was fantastic, the salesperson was very helpful and helped me determine the most suitable bed for my needs. After a slight mix up with delivery, they went out of their way to get the bed here in time for my guests arrival. Very happy overall, and I’m told the bed is very comfortable!
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