Great customer service
I was referred to snooze by my daughter Janelle N. I found everyone very helpful and the delivery men were fabulous. I will highly recommend this store and especially Marita.
Great customer service
We were looking for a QB for our newly renovated master bedroom. We like high beds and bought a Luxe ensemble (firm/firm). We are very happy with our purchase. Thank you Sofie for your great customer service.
Best sleep I've had in months .
Just a big Thankyou to Sophie who gave us excellent service, and did all she could to accomadate our requests. We are very happy with our purchase , excellent mattress, excellent service, and excellent sleep.
Thanks also to the team who delivered and assembled our bedroom suite
Well done 'Snooze'
An enjoyable experience.
Just wish to say many thanks to Monica for the really great service.Her attitude, attention to detail and knowledge of the product made the whole process worthwhile. Thanks also to Andrew. and team for the quick and very efficient delivery and installation
Excellent service and wonderful product!!!!
Monica at Snooze Launceston was fantastic. She took her time in ensuring I was "fitted" to the right mattress. What I purchased is very very comfy and THE most beautiful bed. So happy with both! Also, thank you to Andrew and his team for delivery. Everyone was so easy to deal with and extremely helpful! Couldn't be happier!
Excellent customer service and a great bed too.
Was very happy with the service provided by Marita and the team. The information provided helped me pick a mattress that I probably wouldn't have picked without assistance, but has been perfect for my needs. I'm sleeping and feeling better. Would definitely so there again when I need my next mattress.
Amazing service, super friendly staff!!
The Snooze Launceston team went above and beyond for me after I purchased a bed that did not fit up my stairs (my fault for not measuring). Could not have asked for better service from the ladies in store or the delivery men. So friendly, informative, and did not make me feel silly for my mistake! They made the exchange process so easy and I had my new bed up the stairs and assembled on the same day! Thank you all again, I am so grateful!
Sofie at the Launceston store was fantastic!!
Great customer service, friendly and extremely helpful. Delivery was prompt.
And now sleeping!! Will be a repeat customer in the future. Will recommend Snooze to family and friends.
Amazing Customer Service
Staff went out of their way and above and beyond to help us with all our requests and needs.
The Snooze system for selecting the perfect bed was very impressive.
We were happy with the warranty provided with our products.
Marita at Snooze Launceston is amazing!!
Marita at the Launceston store is a gem, her customer service is so friendly and she was so incredibly helpful. I was after a specific bed frame to be delivered and when they didn't have it in stock she did everything she could to locate one for me and had it delivered that same week in just a few days when it suited me. Delivery persons were so wonderful they gave me advice on how to assemble the frame by myself and it was so easy. Frame is absolutely gorgeous (the Amelie bedframe) and very strong and sturdy. Can't thank Marita and the team at Launceston Snooze store enough! So happy!
Great product! Great Service!
Very happy dealing with Monica (in store): she was friendly, informative but didn't pressure us in any way. Delivery guys were prompt, friendly and gave good instructions for assembly and care of the bed set and mattress. And the bed was very easy to put together! Verry happy!
Beautiful bed, happy customers
Snooze provided excellent customer service. Upgrading & purchasing a new bed was a big commitment & we were reassured by the knowledge shown by staff & the extensive choice of product best suited to our budget. Delivery was quick & efficient. Thank you!
Excellent service and product
I was searching for a double bed for a spare bedroom.... had been to several other stores and been decidely underwhelmed by the range on offer in this size. Monica at Snooze was able to show me several products which met my criteria and I am delighted with the bed, table and mattress purchased. Great communication during the order process and delivery.
Perfect sleep now
My partner and I were treated so well by Sophie,who made sure we were absolutely content with our purchase and didn't rush or pressure us for a sale! This mattress has transformed my life and we were pleasantly surprised when we received a thank you card with some coffee vouchers as an aftersales gift a week later after delivery...well done snooze
The reviewer stated that an incentive was offered for this review
Great service and beautiful bed
Sofie was absolutely fantastic. Knowledgeable, patient & friendly. Bed arrived within time frame suggested. Great work by delivery guys who also removed our old ensemble. An excellent professional experience all around.
Excellent prices and exceptional service
Excellent prices and service.
I would not hesitate in dealing with Snooze Launceston in the future and would highly reccomend them to friends. Forget the rest...,go to Snooze. You won't be disappointed
Purchased bed frame and bedside tables. Lovely product, sturdy and what I was after. Staff did a good job and were accommodating to delivery/pickup options.
Disappointed that I purchased product on a Saturday and then Snooze offered 40% discount to velocity members on the Monday!
Staff are absolutely fantastic and it was a joy to shop there.
I was not sure what I was after when I went into the store. The staff where excellent and showed me what options I had. Finally brought a king single bed with trundle, I am very happy with the choice the staff helped me with.
Best service ever
We recently purchased a bed and was helped by Sophie. We were thrilled as she has helped us in the past. Sophie is just lovely, professional and goes above and beyond. Snooze you are blessed to have her as part of your team.
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