From June 2019 until August 2019, Snooze is running a monthly draw to win one (valued at $129). Reviewers that had their review published in this period may have received this incentive. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers.
Best service ever
We recently purchased a bed and was helped by Sophie. We were thrilled as she has helped us in the past. Sophie is just lovely, professional and goes above and beyond. Snooze you are blessed to have her as part of your team.
Fantastic customer service!
We purchased a new mattress during the recent Triple Velocity Points sale. Experienced outstanding customer service & ended up with a high quality Sealy mattress. The Launceston store staff were very helpful and the delivery team called to advise when they were enroute. A handwritten thank you card arrived in the mail after our purchase, which was a nice touch.. Thanks to Sofie & the rest of the team!
Staff very friendly and knowledgeable
Marita was very friendly and had great knowledge of her products. We just wanted a decent bed for a spare room and she helped us select a good one without breaking the bank.
The two guys delivering our bed were very friendly and came at the time they earlier booked with us.
Amazing custmor service, Sophie went above and beyond to help us find the perfect mattress, nothing was to much trouble for her. Couldn't fault her or the rest of the Launceston team at all.
Excellent service, friendly and easy to talk to! I couldn't have asked for better service!
High quality, easy to view products available, friendly staff. I was able to try several high quality mattresses to find one that suits my needs. I will certainly be shopping there in future.
We love our new beds!
A big thank you to Sandra and Andrew, and their team, for assisting us to purchase our new beds and mattresses for our family. The service was beyond excellent - friendly and informative. We are extremely happy and everyone who visits our new home comments on how good they look. We would definitely recommend Snooze Launceston.
Love our new mattress
We purchased our new mattress last week and I cannot express how comfortable it is. I am having the best night's sleep and not waking with a stiff back. It's Fantastic.
Excellent Service in helping to purchase new mattress and bedroom furniture
Excellent Service by Marita in Launceston store, very knowledgeable on the store's products. When I explained what type of mattress I was looking for she took me through all the options, even getting one in from the warehouse and setting up in the store so my husband and I could look at it, which was the one we ended up buying. Purchased a new queen mattress, base, bedhead, tallboy and 2 bedside tables as well as a double mattress for spare room. Delivery was prompt and guys were helpful.
Amazing customer service
When entering the store I was immediately greeted by the owner and felt so at ease. Sandra knew a lot about every product and directed me to a great purchase. Delivery by Andrew was amazing and he actually stayed 15 minutes to assemble bed for us. This was above and beyond and the best customer service I've had in years. Defiantly recommend highly to anyone
Recent purchase of mattress, base and bedside drawers. Really personalised service to select our range of items. Sofie spent considerable time with us- from mattress assessment to helping match our choices with other items we already had.
First class service and advice.
My partner and I went into the Launceston store to look at a new mattress for our bed. Marita attended to us promptly and professionally. We decided on a new mattress and went to look at other bedding stores before making a firm commitment to purchase. A couple of hours later we returned and bought the mattress for us and two new mattresses for our two eldest daughters. Having worked, and managed, in the customer service industry for many, many years, I appreciated the warm, friendly, professional advice that Marita provided and really wanted to give her the sale. She is a great asset to the business.
Just can’t wait to go to bed !!!
I was immediately impressed with the huge range at the Launceston store, spoilt for choice to say the least. Sandra couldn’t have been more helpful & tolerant as I asked lots of questions & she was extremely knowledgeable about everything I needed to know. Snooze Launceston even organised delivery on my behalf as I live approx 2hrs away. I just can’t recommend them enough. Oh yes & importantly my bed is just beautiful just as I remember, I’m very happy with the quality & it was easy to assemble. I’ll be back again for another bedhead pretty soon. Big thank you again to the team at Snooze Launceston.
Two other major retailers I'd been to said - here are the beds available -and that was pretty much it! Sophie @ Snooze took the time to show and explain the many options available without being pushy. The chosen bed was what we wanted, it was delivered promptly (upstairs) & easy to assemble. The price was great but it was really Sophie's service that made me choose Snooze.
Mattress shopping made easy!
The hard task of finding the right bed was made say at Snooze. Thank you.to Marita who knows her products and could point us in the right direction. Thank you!
Very happy with our Ocean Grove bed.
We finally found a bed that my difficult to please husband liked! Thank you to Marita who exercised extreme patience and excellent customer service dealing with him. The bed looks awesome and we couldn’t be happier. The delivery guys are simply the best. They even carried our own mattress up stairs to go on our new bed. Thanks boys!
My bed shopping experience
Found exactly what I was looking for with exceptional customer service and delivery.
Faultless service on all levels would highly recommend to anyone looking for bedding. Monica the sales person was amazing thank you, extremely happy
Wonderful customer service and great products
My partner and I recently upgraded our bed, mattress and pillows at Snooze Launceston. We were greeted by Monica, who was a dream to work with and assisted us to make choices that we are very happy with- and will be for the years to come. The products are of high quality, and I am confident they will stand the test of time. We used the delivery and assembly service which was also excellent. We would highly recommend Snooze.
Marita from Snooze Launceston was very helpful. We were able to choose the right matteress within our budget. No pressure, just good info. We appreciated the friendly service, and the prompt delivery.
Thanks to the Launceston Snooze store and especially to Sofie who helped us to pick the perfect bed. Everything was done quickly, including delivery. Also thanks to the lovely delivery guys!
The staff at Launceston Snooze were so helpful and knowledgeable, from Monica in the store, who showed me many different options, to the lovely delivery men. Thank you so much!!
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