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Snooze WA, Cannington

Snooze WA, Cannington

4.0 from 3 reviews

Reviews

4.0

3 reviews
5
(1)
4
(1)
3
(1)
2
(0)
1
(0)
  • Product Quality
    5.0 (1)
  • Return Claim MadeYes (0) · No (1)
  • Warranty Claim MadeYes (0) · No (1)
  • Product Appearance As advertised (0%) · Not as advertised (100%)
  • Customer Service
    3.0 (1)
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Valerie B.

Valerie B.Perth, WA

Plenty of room for improvement

published

Experience of purchasing in store was great but lack of communication from the warehouse let me down. A mix up up with the first part of delivery then waiting weeks for the rest. Promised delivery today. Rang to find out where it is and was told it's not booked for today. They said they'd get a courier straight away....
Still awaiting.... waiting

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationSnooze Cannington
See all answers
1 comment
Snooze
SnoozeSnooze
Felix

FelixWestern Australia, 6155

  • 3 reviews
  • 1 like

Great assistance in choosing the right mattress

published

We came in a little later after the store's closing time but really appreciate it when the staff still let us in. Despite being overtime, she still let us try a few mattresses to find which is the right fit. Definitely a great service without rushing us to make any decision. Also, with the store's 47% discount, we definitely are happy customers. Thank you.

Shop LocationWA, Cannington
1 comment
Snooze
SnoozeSnooze

Hi Felix, thanks for leaving your review. Great to hear you had such a positive experience in store and were able to find the right mattress for you. We will be sure to pass your thanks and feedback on to the team at Cannington. Regards, Snooze

Yes and no

published
Shop LocationWA, Cannington
1 comment
Snooze
SnoozeSnooze

Thank you for taking the time to provide your feedback. If you could please email enquiries@snooze.com.au with your contact details we can look in to this for you. Regards, Snooze.

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