- Verified customer
Incredible! Love Snowy's!
Best camping site I've ever used.
I used it as my main research point because the product details are better there than on any other site (including the actual manufacturer websites). In particular, I LOVE the Q&A and Reviews sections on each product page. I do a lot of research before buying, and I was able to learn almost everything I needed to know from the site.
I also came to realise that the prices on Snowy's were typically better than most other stores - both online and off.
Support was great too. I had to ask several questions, whic...h were promptly and knowledgeably answered through Facebook Messenger. Clearly by a local agent - not someone offshore. In the end, I bought just about everything I needed through Snowy's online, and it all arrived the next day. I received tracking codes for everything, and also an SMS message before arrival. Everything arrived as ordered, in perfect condition. In summary: a perfect shopping experience. Will definitely be shopping at Snowy's again!
Very fast service
This was the first time I have used Snowys so I wasn't sure what to expect. My order was processed and dispatched in a very timely manner and arrived in 2 days with no charge for delivery for that timeframe (as other companies did). All very impressive. thank you
Lite of my life
Very happy with purchase and the super fast delivery to the door. Will be treking in Nepal two weeks time. Will have to wear some type of head covering as the band slips on my hair. Might have to go to Dreglocks Thank You
- Verified customer
Exceptional Service and Product Range
Searching for a specific product online, I found it at Snowys. The product was not in stock in store or online elsewhere but they had it and it was cheaper and free delivery.
I was so impressed I ordered another product
The first product was delivered today earlier than I expected as I’m in Qld not Adelaide.
So well done Snowy and thank you Nev
Purchased two privacy screens for our caravan and could not be more happy with both the product and the very fast delivery time.
Great service. More than competitive with other camping stores and a great range. Will be back for sure
Couldn't ask for better
Snowys sent a note with my delivery thanking me for waiting, I was surprised when my parcel arrived today, usually takes 2 to4 weeks when shopping online. Snowys you have outdone yourselves and given me a little faith in online shopping ordered Friday received Monday you cant get better than that especially to an area closest to 50 klm to its nearest town. Thank you guys you have won any future business from me and will be glad to pass on my experience with you, keep up the good work.
Terrific Customer Service
Purchased a new Coleman 3 in 1 camping table & seats and less than 48 hours later had it delivered to my front door. Great service. More than competitive with other camping stores and a great range. Will be back for sure!
- Verified customer
Excellent Fast service
I purchased a pair of walking shoes that I found were at least $60 cheaper than other online stores and had free delivery. I placed an order and had received them within 48 hours (I’m in Sydney so that may also explain the speed). Snowys also included a great camping/hiking checklist which I will definitely be using. Will definitely check them out for other outdoor items I will need in the future.
Fast delivery is not what I got.
Read the reviews, felt that I could trust the company. Service is not that bad, people are nice.
I ordered black wolf Turbo 240 x lf on Wednesday 28/08. According to the fast delivery (1-2 business days, which is mentioned on the website), I should have received the product by Friday max, instead, I don't get any call or email and I had to follow up with the courier company to find out if the delivery was even getting done on that day, and I received the item on Monday and had to waste another day as the courier company wouldn't give an ETA. ...On the top of that, when I called Snowys to ask them to sort out or to do something about it, they said, "it sometimes takes up to 5 business days to get delivered, it's mentioned in your email", I told the rep that it's not as can be seen clearly in the picture. To which she agreed later, and said there wouldn't be anything they could do (they did apologised tho). All I'm saying is that it is misleading for the customer to rely on the 1-2 days fast delivery, as sometimes people make plans accordingly and they get affected due to such things. Last but not the least, I popped in Anaconda today and found out they could have beaten the price by 10% and I could have picked it up straight away. All in all, if one makes any promises they should be met given such a big name. Disappointed.
The GoalZero Yeti 400 powerbank
The Yeti 400 is a fantastic peice of gear for anyone to have. It is made to last and easy to use and understand, very happy.there are similar and slightly cheaper copies, but don't risk your money. I use it at home as well to save on power bills, charge during off peak, use it during peak. Pays for itself !
I have used these guys many many times over the last year. Nearly always the best price, but even if it’s not, the delivery times are brilliant and on the rare occasion (one issue only with a faulty tent pole) there is an issue they deal with it promptly and resolved for me. Can’t really ask for anything more than that!
- Verified customer
MY ORDER TOURED HALF THE COUNTRY FOR 13 DAYS...STILL NOT DELIVERED!
My order has traveled from Adelaide to Perth then over to Melbourne and still no sign of being delivered...the destination is Tasmania. The trip so far has taken 13 days. Part of the order was delivered on time. I should have bought all the items from China because with SpeedPak they would have been delivered within 10 days, usually 8 days in my experience. I won't buy from Snowys again, I won't risk losing my goods and money.
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