Reviewer Photos & Videos
Everything about this transaction was excellent. They had the product I needed, which I could not get anywhere else. The staff were really friendly and helpful, communication was timely and clear and delivery was very quick. I would recommend them to anyone
Good online store- they use Toll IPEC which is a nightmare.
Nothing against the online store but using toll ipec delivery for a few little items is ridiculous. Especially when they are so difficult to deal with. They attempted to deliver my package when I was home to a side entrance that was not clearly accessible and obviously didn’t knock loud enough, and then left the note that the item is going back to the depot 1.5 hours away. I call them and they say they will deliver tomorrow so be home (again) between 9-5. I tell them to put a note for the driver- go to the front door. Wouldn’t you know it- they...don’t turn up. Another day wasted. Call them and they say Snowys won’t allow the redelivery and I have to go pick up at the depot 1.5 hours away. I understand there would be another cost associated with that but Toll stuffed it up to begin with. I let them know how disappointed i am- and the operator says they can deliver to the local news agency instead. Why didn’t they just do this the first time??? You might think this should be on tolls site- but snowys chooses to go through a crap courier company and need to hold them accountable.
Ordered book. Never got it. Toll screwed up. Snowys refuse to refund.
Toll didnt deliver after insisted my house is a business address. It's not. Snowys rep took Toll's side. Asked me if I was sure my house isnt a business. Second 'delivery attempt' - Toll claim they delivered. They never did. Snowys refuse to refund. $32 down the drain. What did you think Snowys? Did you think I was lying? To try and steal $32? Peasant stuff. Poor business practice. $32 has earnt you guys negative reviews. Cheers
All round all good
Placed an order just before Christmas. Received the order today, happy with that considering Christmas closures. Product was suitably packaged, and was just what I expected the order to be. Great customer service, great products, will be using them again in the future. Great work Snowy's
Fastest delivery ever !!!
I needed a sleeping bag urgent, spoke to a lovelly lady and explained I am going to patagonia on the 28th of december (it was the19th)... She told me at this time of the year the delivery might be delayed and said she was going to do her best... Damn she did, I received the sleeping bag next day. Amazing customer service!!!! Thanks a lot !!!! :) juan f. Olhaberry
- Verified customer
Review of Snowys camping site
Ordered date 16 of December air Coleman double mattress Order shipped va Toll shipped date 17 of December
Should Receive order on Friday 20 December as all items are delivered to your house va Delivery service Toll IPEC
Great Service & Packed Well!!!
Ordered camping cook gear & equipment came well packed & secured with a bonus camping checklist so as to not forget anything........... great job:) Great quality great service would highly recommend this store for all your camping needs:)
Very very happy with Snowys
I ordered my tent online one day and received it the very next day. Wow that's what I call great service. The added Thank you card attached to my purchase was a nice touch as well.
Haven't tried my Coleman tent yet but I'm sure it will meet my expectations as I purchased this tent to replace my very old Coleman tent that did the job for many many years. Also can't beat the price. Thank you Snowys.
Fast delivery and good price
I did my research on self-inflating mattresses and decided on the Thermarest Prolite. Snowy's had it in stock and could deliver quickly. The parcel arrived in 3 days and the mattress was exactly as advertised, actually better. Very happy!
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Questions & Answers
Hi my name is David I am looking for a pump and hose connection for a coleman hot water on demand the old version
Snowys O.Snowys Outdoors
Hi David, our warranty guy is probably the best person to speak to, he may even have some spares on hand. Give us a call on 1300 914 007, we'll grab some details and see what we can do. ~ Ben
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