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SocietyOne Borrowers

SocietyOne Borrowers

4.8 from 147 reviews

Reviews

(136)
(4)
(0)
(1)
(6)
  • Transparency
    4.8 (132)
  • Customer Service
    4.8 (137)
  • Loan TypeFixed Rate (98) · Variable Rate (11) · Line of Credit (4)
  • Application Process
    4.9 (136)
  • Timeliness
    4.9 (128)
  • Loan Term4.116 years (108)


Awesome new kid on the block

published

Awesome service and they have the best rate and very professional on their products and very fast on their outcome and your dealings is with a person not a automated system

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateFebruary 2020
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Alan

AlanSouth East Queensland, QLD

THE Best and only option for a personal loan

published

I have used Society One twice now and each time the service is 10 out of 10.!!

Professional, helpful, friendly and very quick.

They keep you informed and answer any questions withplain speak and the interest rate is very competitive.

Highly recommended. At least speak with them first and then check others, I am sure you will be back to them.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2019
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Helped Out and Consolidated Our Concerns

published

Customer service was great and followed things easily on all forms/internet. Spoke with person who explained things really clearly and was tops to consolidate debt with one payment to be paid back.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers
Zack

ZackSydney, NSW

Easy and quick response

published

The customer service team was very good and quick to respond to emails the steps to apply for the loan was easy and fast , no extra cost or hidden fees once loan was approved all the figures were explained or you had to do was accept if you were happy with the offer very happy with outcome thank you society one.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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So quick and easy

published

I wanted to consolidate debt and had been put off by the lengthy process of other lenders. I saw the ad on TV and did my own research and applied online. It was so quick and easy and about 30 minutes after the assessor had called, I had an email advising me that I had been approved. The service is unreal. A lot of lenders could do better if they followed suit

Transparency
Customer Service
Application Process

Michelle

MichelleSydney, NSW

  • 9 reviews

Not fairly looked at

published

Initially I gave a good review and said I'd recommend society one, but now wish i could take it back. Seems if your debt isn't big enough after being conditionally approved and completing everything you get declined and a mark is left on your credit.

Transparency
Customer Service

extremely professional

published

customer service excellent, no hidden costs, rates could always be lower but that is life.The ease of application was brilliant and the efficient handling of my request was much appreciated.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Joy W.

Joy W.Greater Melbourne (Outer), VIC

Such an easy pleasant experience.

published

I applied for a loan to consolidate all my debts into 1. The thought of a lengthy process has been putting me off but I saw Society one advertised on the tv and after reading about them put an application in.I was blown away at how quick and easy the entire process was and the credit rate was lower than the one I was already on. The assessor that called was friendly and knowledgeable and I am very happy with the outcome of my loan . Thankyou from one very satisfied client.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
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Wedding

WeddingSydney, NSW

Perfect company

published

Expedient and helpful I couldn’t be more pleased about how we were treated!! They worked perfectly for us and were so helpful. Payments were a breeze and always on time.

Transparency
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateAugust 2017
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Customer service was professional, helful and very friendly. I highly recommend Society One to my friends & relatives!

published

A Great Honor to have a business with Society One...Highly Satisfied a highly recommend a very fast service and efficient...the customer service was very friendly and professional and has been positive.

Transparency
Customer Service
Application Process
Timeliness
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The reviewer stated that an incentive was offered for this review


Loans

published

Always great to do business with.
Easy processes,
friendly staff,
Very competitive rates against the big banks,
Give it a try.
Can pay off your loan early without being penalized for it.
Will come back again.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers

Wick

WickPerth, WA

The Best

published

I am very happy with the service from Society One. It was only three days after initial contact that the money was in my bank.They were very professional , courteous and helpful.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2020
See all answers

Tony

TonyQueensland

Easy and fast outcome

published

The process of the application is super easy and the decision was made quickly! Great experience overall. The interest rate was competitive and allows me to quickly move on with our planned renovations.

Transparency
Customer Service
Application Process
Loan TypeVariable Rate
See all answers

MargA

MargAGreater Melbourne (Metropolitan), VIC

Hard to beat!

published

Looking for a personal loan? I highly recommend SocietyOne. It was so easy to apply and the service and low rate were great. My family had a fantastic trip to Japan with the help of SocietyOne.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Wow. Can't fault!!!

published

Application process was the easiest I've encountered. 24hr from start of application to money in bank. Interest rate is lower than my bank is offering. Very happy. Would highly recommend!!!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers
Kay Wilson

Kay WilsonGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Best option available

published

I went with Society One after wanting to consolidate cards. Banks etc were not attractive at all then stumbled across an ad for Society One. Since then have not looked back. Quick to set up. Great rates. Borrower has a lot of say in the process. Staff always friendly and helpful. Check them out if you are borrowing or consolidating.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Dee

DeePeel, WA

Easy, quick and low interest rate

published

All I can say is thank you Society One you made my loan application so stress free and I have a lower interest rate than my bank gave and I have been dealing with them for 30 years.
Keep up the good work

Transparency
Customer Service

Easiest loan application I've encountered

published

I was impressed with the communication from customer service receiving regular texts and emails advising of loan status. I had approval within one business day. After applying online on a Saturday I was informed of the loan being approved just after lunch on Monday. The fact that I am able to repay the loan early without penalties is also very attractive. I would recommend highly this company to anyone who is looking for a unsecured loan.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Lisa

LisaGreater Melbourne (Inner), VIC

Reliable, straightforward and exceptional customer service

published

My experience with SocietyOne has been positive. Competitive rates and exceptional customer service. No unexpected costs. I highly recommend SocietyOne and will definitely be using them in the future. Thanks

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Matt

MattSouth East Queensland, QLD

Deceptive advertisement on low rates

published

SocietyOne personal loan advertised interest rates from 7.5%. But once you’ve gone through the ‘obtain a free quote’ process the rates they offered go from 15.3% (much higher than my bank)

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
See all answers

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Questions & Answers

Sandie75

Sandie75asked

Can a pensioner get a loan?

1 answer
SocietyOne
Ash K.SocietyOne

Hi Sandie75, thank you for your question.
It is a requirement that all applicants with us be earning a minimum of $30,000.00 a year in taxable income.
Therefore, if the pension is your primary source of income, we would not be able to assist you with a loan.
If you have any questions, please email customer.service@societyone.com.au. We apologise for any inconvenience.
Kind regards, Ash @ SocietyOne


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