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Why was there over 30% on top of the price
Bit of a strange one. Went to Solomon's at Reynella. I asked for approx 6 X 3 m (18 square metres) at $15 per square metre. So roughly $270.
They said $385. Buy it now with 50% deposit...mm can you confirm the cost please... No response then a few days later
only 10% to secure the carpet if you pay within a month. Great I say but can you break down the price? It doesn't seem right.... They never contacted me again.
I was already buying something so delivery wasn't an issue and it was for the carpet only. No underlay or fitting. I'm guessing that they just thought I'd pay without questioning so they added $100 on top
I won't be shopping there again.
Love my new carpet.
I had carpet laid in my home yesterday from the Dandenong store. Firstly I am very pleased with my carpet. Extremely disappointed with one man who was the carpet layer.
He left me a text mess the night before after 10pm to say what the arrival time would be. They were an hour late. When they finished my house was such a mess, they left scraps of underlay. I was told to hurry up when I wanted to dust behind the bed. They were in a hurry. Very disappointed. Erica Hutchinson
Solomons replaced foyer, lift and stair carpet in our apartment building. From the first visit to the showroom to booking a suitable time for installation, Sina was helpful and responsive. Communication about the job was clear throughout the process and the layers were punctual and polite. We will consider using Sina and his team again in the future and I recommend Solomons Moorabbin to anyone who needs new carpet.
After having my carpet installed yesterday by Solomons Dandenong I would like to thank Frank and especially the fantastic installers who did an exceptional job. They were extremely professional and went above and beyond. I feel as though I live in a new house. Once again a big thank you.
October 13th 2019 Update: Fantastic Service
After having my carpet installed yesterday I would like to thank Frank and especially the fantastic installers who did an exceptional job. They were extremely professional and went above and beyond. I feel as though I live in a new house. Once again a big thank you.
We went through Solomons in Midland and received absolutely fantastic service! There was a huge variety of carpets to choose from instore and the price was very reasonable. Chris was very knowledgeable and super helpful. The guy laying the carpet was so fast and friendly. Would definitely recommend to angle.
Solomons west ryde
0 stars: Paid for 4 rooms of carpet. The manager told me it would be a half day to install.
3 hours late 2 days in a row. 3 days of chasing the manager to finish what was supposed to be a simple install, 2 rooms have poorly laid carpet. Tried to charge me $50 for carpet ramps. The manager is unprofessional, unreliable and untrustworthy. Paid in full before the install and this is what my house looks like after 6 weeks. The quality of the install is very poor. Worst experience Ive had in my 8 month renovation. Buyer beware and I would definitely not recommend!
Placed order with West Ryde franchise to replace carpet to our three bedrooms. We removed our furniture as agreed for Friday carpet install. No one turned up, finally able to contact the manager and was told could not come till Monday. On Monday no one turned up after repeated attempts to contact a labourer turned up 3 pm removed carpet and went home. No one returned calls until Thursday . Carpet took another 2 weeks to complete and 3 weeks later no one has returned to rectify defects in the installation and stains in the carpet. Carpet is supp...osed to be stain resistant but already stained and cannot be clean. The Franchise has since changed hands and we are left with defective installation and with no follow up from Solomons. We lost 4 days of work the most unpleasant experience ever
We love our new, thick, soft carpet. It is great quality. After going to several shops we chose Solomon's Balcatta because of the excellent customer service. This great service continued right the way through. We won't go anywhere else now for our flooring needs. Thanks so much!
Slolmons flooring Balcatta
I had my new carpets in my two bedrooms and study in today. Solomons arranged to have all my furniture taken out and replaced after then they replaced it all including rewiring computers, phones, etc. The actual carpet layer, did a fantastic job and even vacuumed when he had finished, He took away all the old carpet
Carpet Laying By Castle Hill Solomons Flooring
Mr Wali Kohistani, Director at Castle Hill Solomon Flooring, had recommend a good quality carpet at a reasonable price for us. We also did the kitchen vinyl with them. The tradesmen were very good with their carpet laying and were very responsible- locking every door and window after completing their job. It is good to be aware that there could be extra cost for the floor preparations when the tradesmen remove the old underlay. Overall the product and service were good and the job was completed on time.
Good and bad
We have bought carpet from 2 separate solomon carpet shops - The first (great experience) at Gepps X, we then purchased carpet from Solomon's Findon carpet store and were extremely dissatisfied with the installation. When the store sent out someone to inspect, they sent the guy who installed it - who said it was a good install but they would look at repairing the small join in the corner that had a gap.
Great customer Service & Great product
I just want to say thank you for the great customer service from start to finish. The team at Solomons Gepp Cross were just lovely people to work with, friendly service, honest and reliable. Loved the carpets, loved the serviced, thank you so much Troy for your great service. I would highly recommend this store Jimmy and & Oscar thank you two you both for assisting us all the way through and Troy for performing miracles to make it happened during Christmas. It has been a great experience & I am very grateful for the team who made it happened, f...rom selecting the carpets, to installing and finishing. Troy and his team understands old school customer service and they would go beyond their means making sure they supply great quality product and but personally addressing any concerns immediately. It was a great positive experience and they made sure the work was done properly, great QA job done right!! I would highly recommend the Solomon's Team at Gepps Cross.
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