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Spas Direct VIC, Melbourne

Spas Direct VIC, Melbourne

4.5 from 44 reviews · View Statistics
Listing monitored by Spas Direct

Reviews

4.5
44 reviews
  • Value for Money
    4.7 (32)
  • Cleaning & Maintenance
    4.6 (31)
  • Product Quality
    4.6 (32)
  • Return Claim MadeYes (1) · No (31)
  • Customer Service
    4.5 (32)
  • Warranty Claim MadeYes (4) · No (28)
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Robyn
RobynGreater Melbourne (Outer), VIC
  • 5 reviews
  • 1 like

Very Happy With Spa

published

We have just purchased a spa from spas direct and so far are very happy with it. We were nervous because of the negative comments we had read but have to say we have had a positive experience. Effie from the Melbourne store has been brilliant even answering my emails on the weekend. Haven't taken a photo yet as it is still filling up

Value for Money
Cleaning & Maintenance
Sal
Sal
  • 5 reviews
  • 5 likes

Poor quality spa

published

We purchased spa from spa direct 2plus years ago, since that day we have replaced heater twice, control panel once and now we need control box all in total over $2000.
Their Balboa parts are expensive and hard to get, service from Spa Direct is well under acceptable level.
On top of all this never reply to my emails or concerns.

Looks like I will end up with a very expensive fish pond...

Incentivised Review No

Love my swimspa

published

We love our swim spa we are using it a lot day and night so relaxing hot or colder weather we find we can use it anytime great with family and friends

Store LocationCranbourne East
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Love the spa very relaxing and kids love it

published

We use it 2-3 times a week it nice to relax in after a long day. I’m checking the chemical twice a week so far doing ok . Pretty easy to maintain

Value for Money
Cleaning & Maintenance
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Tash
TashGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Great to be able to visit the store and see what we wanted, paperwork was easy and quick.

published

We use our pool weekly. Kids love it! Has definitely kept them
Entertained over the past summer. We look forward to turning the temperature up and chilling in the swim spa during the cooler months ahead.

Value for Money
Cleaning & Maintenance
Georgette Anderson
Georgette Anderson Greater Melbourne (Outer), VIC

I can swim all year round

published

Fantasic service & fast delivery. We use it atleast 5 days a week, coming home after a long day at work to just stop and relax is amazing. I can use it even when the weather isn't great and can get excerise aswell in our extreme swim spa. So happy with our purchase, so glad i didn't spend money on a pool that i could only use when weather permits, especially here in Melbourne. Happy customer.

Value for Money
Cleaning & Maintenance
Natalie
NatalieGreater Melbourne (Outer), VIC

Wonderful experience from start to finish

published

Love our spa. Sales staff were lovely and helpful from start to finish. The spa is easy to use and maintain and we use it most nights. We have the California grande deluxe. It's the best purchase we have made for our home.

Value for Money
Cleaning & Maintenance
Imran N Jazz Y.
Imran N Jazz Y.Greater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Best thing for Family Time

published

We are so glad we bought Super California deluxe spa because it's so relaxing. The whole family goes in it together so it is really good for family time and relaxing.

Value for Money
Cleaning & Maintenance
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Kristy
KristyGippsland, VIC

Best thing we ever brought

published

We use our spa all year round and its the best thing we have ever bought. Gets the kids off the phones and outside with us.its easy to clean and maintain.

Value for Money
Cleaning & Maintenance
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Dale
DaleGreater Melbourne (Metropolitan), VIC

Atlantic spa deluxe ,

published

Perfect spa bought the Atlantic spa deluxe in may and it’s been fantastic we use it every second night ,my son is in it every night ,great design ,we have had No issues highly recommend good quality ,very easy to look after ,hooks up to blue tooth easily and plenty of room for 7

Value for Money
Cleaning & Maintenance
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Mara
Mara
  • 2 reviews

Love our spa!

published

Love our spa! It works great and is very relaxing after a busy day! We use it in winter and summer - you can use it as therapy or you can invite your friends for a tropical spa party! Highly recommend Spas Direct!

Value for Money
Cleaning & Maintenance
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Bali spa deluxe

published

Love our spa. Use it all the time. Good price and quality spa. Two friends have also purchased spa from spas direct after we did and love theirs too. Staff were very helpful at purchase also.

Value for Money
Cleaning & Maintenance
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John
John
  • 2 reviews

Atlantic deluxe spa

published

John who i dealt with was very helpful with all my enquiries prior to and buying the spa. He went above and beyond with my calls after hours. All his help led me to purchase an Atlantic deluxe spa which we love and use 3 to 4 times a week. The service technician, also John should get a mention who also helped me out after hours when the kids put the spa in eco mode and I didn't know how to reset it back to normal. I highly recommend spas direct for an awesome spa and great salespeople. Well done guys!

Value for Money
Cleaning & Maintenance
Katrina F.
Katrina F.Greater Melbourne (Metropolitan), VIC

Best thing we have ever brought

published

We use the spa nearly every night don't think we could live with out now great for after a hard days work in the garden no aching bones the next day

Value for Money
Cleaning & Maintenance
CRB
CRBWestern District, VIC
  • 2 reviews
  • 2 likes

Love, love, love our Spa

published

We use our spa all year round but mostly in summer. It is a real drawcard when it comes to entertaining. It's quite easy to maintain cleanliness, however a little tricky to keep the bodyfat particles away. Spas direct were very helpful and offer value for money. I would highly recommend!!

Value for Money
Cleaning & Maintenance
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