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Spas Direct VIC, Melbourne

Spas Direct VIC, Melbourne

4.5 from 37 reviews

Reviews

4.5

37 reviews
5
(31)
4
(1)
3
(2)
2
(0)
1
(3)
  • Value for Money
    4.7 (27)
  • Cleaning & Maintenance
    4.6 (26)
  • Product Quality
    4.6 (27)
  • Return Claim MadeYes (1) · No (26)
  • Warranty Claim MadeYes (4) · No (23)
  • Purchase Type
  • Customer Service
    4.6 (27)
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Imran N Jazz Y.

Imran N Jazz Y.Greater Melbourne (Outer), VIC

  • 2 reviews

Best thing to have in lockdown

published

We are so glad we bought Super California deluxe spa because it's so relaxing. You don't need to go anywhere because the whole family really enjoys the spa. Thanks spa direct.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationSpa direct cranbourne
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Kristy

KristyGippsland, VIC

Best thing we ever brought

published

We use our spa all year round and its the best thing we have ever bought. Gets the kids off the phones and outside with us.its easy to clean and maintain.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMelbourne
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The reviewer stated that an incentive was offered for this review

Dale

DaleGreater Melbourne (Metropolitan), VIC

Atlantic spa deluxe ,

published

Perfect spa bought the Atlantic spa deluxe in may and it’s been fantastic we use it every second night ,my son is in it every night ,great design ,we have had No issues highly recommend good quality ,very easy to look after ,hooks up to blue tooth easily and plenty of room for 7

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationDandenong
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The reviewer stated that an incentive was offered for this review

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Mara

Mara

  • 2 reviews

Love our spa!

published

Love our spa! It works great and is very relaxing after a busy day! We use it in winter and summer - you can use it as therapy or you can invite your friends for a tropical spa party! Highly recommend Spas Direct!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMelbourne
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The reviewer stated that an incentive was offered for this review

Bali spa deluxe

published

Love our spa. Use it all the time. Good price and quality spa. Two friends have also purchased spa from spas direct after we did and love theirs too. Staff were very helpful at purchase also.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMelbourne
See all answers

The reviewer stated that an incentive was offered for this review

John

John

  • 2 reviews

Atlantic deluxe spa

published

John who i dealt with was very helpful with all my enquiries prior to and buying the spa. He went above and beyond with my calls after hours. All his help led me to purchase an Atlantic deluxe spa which we love and use 3 to 4 times a week. The service technician, also John should get a mention who also helped me out after hours when the kids put the spa in eco mode and I didn't know how to reset it back to normal. I highly recommend spas direct for an awesome spa and great salespeople. Well done guys!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMelbourne
See all answers
Katrina F.

Katrina F.Greater Melbourne (Metropolitan), VIC

Best thing we have ever brought

published

We use the spa nearly every night don't think we could live with out now great for after a hard days work in the garden no aching bones the next day

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMelbourne
See all answers
CRB

CRBWestern District, VIC

  • 2 reviews
  • 2 likes

Love, love, love our Spa

published

We use our spa all year round but mostly in summer. It is a real drawcard when it comes to entertaining. It's quite easy to maintain cleanliness, however a little tricky to keep the bodyfat particles away. Spas direct were very helpful and offer value for money. I would highly recommend!!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMelbourne
See all answers

The reviewer stated that an incentive was offered for this review

Jodie

JodieGippsland, VIC

Best ever purchase!!

published

We love our swim spa! Easy to use, maintainence is easy! We use it all the time, hot or cold weather. Love how relaxing it is, but also love the fitness side of it to with the endless swimming!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
See all answers
Pool & Spa Shops

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Debbo

DebboGreater Melbourne (Outer), VIC

  • 3 reviews
  • 4 likes

So glad we got this all going before lockdown

published

4 boys and lockdown driving them crazy, glad to have this bad boy up and running to keep us all entertained, one rule, mum gets 10 minutes to herself after a week of remote learning done

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
Store LocationCambrrfield Victoria
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The reviewer stated that an incentive was offered for this review

Dazza

DazzaCentral Highlands and Goldfields, VIC

  • 2 reviews

Awesome Spa’s

published

2 to 3 times a week. Nothing better to come home after a hard days work in Cold Ballarat.
I went to Clark Rubber got a starter Kit $169 Sanit-eezy it was really easy to set up.
Thanks Darren

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMelbourne
See all answers

The reviewer stated that an incentive was offered for this review

Great customer care

published

Loving our spa, we use it multiple times a week, with no issues! Great customer service by john, who's always happy to help. We highly recommend spas direct! Thank you!

Steven Patterson

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
See all answers
Fiona

FionaGreater Melbourne (Outer), VIC

Great service!! Great product!!!

published

We have had our spa plunge pool for 6 months now and swim in it 4-5 times a week. With two young children it has been a blessing during the last 2 months of being at home as a result of the pandemic!!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationCranbourne, Victoria
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The reviewer stated that an incentive was offered for this review

Sofia

SofiaGreater Melbourne (Outer), VIC

Love love love my spa

published

I was wanting a spa for a very long time but couldn't afford until now with the Zip pay thanks and we use the spa at least 3 times a week. It is so easy to maintain I have no problem keeping it clean. Cheers

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationCranbourne Vic
See all answers

The reviewer stated that an incentive was offered for this review

Kevin W

Kevin WGreater Melbourne (Outer), VIC

  • 2 reviews

Family purchase

published

Already owning an inground pool, but realising it sits idle at least 6 months of the year we decided to add a spa, bought the Atlantic deluxe. Had it nearly 10 days, and used it every day so far by all 4 members of the family. Amazing purchase, great company to deal with, delivery was easy, 4 days from purchase to use....

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMelbourne
See all answers

The reviewer stated that an incentive was offered for this review

Pool & Spa Shops

Find out how Spas Direct VIC, Melbourne compares to other Pool & Spa Shops

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Tiffany

TiffanyGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 1 like

Absolutely love my spa!

published

Very simple to maintain! We use our spa weekly and have found it is not expensive to fill or run! It was a great addition to our entertaining area! Thanks spas direct!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationCampbellfield
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The reviewer stated that an incentive was offered for this review

Andrew Beer Drinker

Andrew Beer DrinkerGreater Melbourne (Metropolitan), VIC

  • 3 reviews

Good Spa, just be aware of extra costs and post sale service

published
Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationCamberwell Melbourne
See all answers
Glen

GlenSouthwest, VIC

Love it!!!!

published

Use it nearly every night. Couldn’t live without it now. Best purchase in a long time. Very easy to maintain and keep clean. Super easy process when purchasing our spa.

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationOnline
See all answers

The reviewer stated that an incentive was offered for this review

Melanie F.

Melanie F.Greater Melbourne (Outer), VIC

AMAZING SERVICE - BEST SPA

published

WOW. John from Melbourne was an absolute pleasure to deal with. Not only with the sale of the spa but his aftercare service is beyond amazing. Very Happy! Thanks John. Best customer service ever!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Purchase TypeSpa
Store LocationMelbourne Campbellfield
See all answers
Geoff

Geoff

  • 2 reviews
  • 1 like

Still waiting for service after 1 1/2 years

published

I am amazed by how many people have great service and for some reason I cannot get an answer for a ticket raised on May 21st 2018! Ticket number 423 raised 21st May 2018 in relation to replacing panels that were damaged on delivery - I have been contacted numerous times, had your technician here to look for himself, been promised resolution by a number of people, and yet on the 28th Feb 2019 still sit with damaged panels and no answer! Update, it is now the 13 September and this is still not fixed!

Cleaning & Maintenance
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Warranty Claim MadeYes
Purchase TypeSpa
Store LocationMelbourne, John has been to my house, Kerry has promised to order the part!
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