SpinTel Standard 25
Part of SpinTel Internet 4.4 

SpinTel Standard 25

 Verifiedspintel.net.au🏆 2024 Award
SpinTel Standard 25
4.5

1,274 reviews

PositivevsNegative
90% · 1,144107 · 8%
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Adequate Speeds Yes · No
Value for Money
4.4
Transparency
4.3
Customer Service
4.5

Reviews

1,274 reviews
Wei
WeiGreater Melbourne (Outer), VIC4 posts
  Standard 25

Timely response

Just signed up for the service. So far so good. Very timely response and efficient service from for my inquiry from Rose Tarona. Appreciate it! Show details
Bree J.
Bree J.
  Standard 25

Internet set up

Whilst setting up my internet Rose was extremely helpful and understanding, especially when all I needed was to sway 1 cord to a different port.
Thank you Rose! Show details
Casey Mckeig
Casey MckeigPerth, WA
  Verified Standard 25

Quick solution and excellent support

Arnel provided smooth and prompt assistance! His guidance was easy to follow and understand. Many thanks to him! Show details
Value for Money
Transparency
효찬 강.
효찬 강.
  Standard 25

Very good

This staff is really kind and explains well to me. Show details
Heinz V
Heinz VGreater Melbourne (Outer), VIC
  Standard 25

Technical Support

Technical and Customer Support Team : " Rain was very helpful " Thank you Show details
Michael and Loris
Michael and LorisGreater Melbourne (Metropolitan), VIC2 posts
  Standard 25

Spintel our new supplier of NBN and landline

I give TERESA from Spintel full marks. As it turns out, I didn't need to purchase a new modem, could use the one from my previous NBN provider. For a few days, NBN but no landline, but Teresa talked me through changing the settings, so now NBN, and landline back. Both of these are working well, and I'm saving a lot of money - Spintel much cheaper than previous supplier. Show details
家霖 賴.
家霖 賴.
  Standard 25

Very good

Thank for Lili ,solve my problem,and fast respond~I provide my modem device to Lili Show details
Chris
Chris2 posts
  Standard 25

Great NBN prices and professional customer service

Once again, I am using the customer service of Spintell, and once again, I am very satisfied. The issue was resolved quickly and without problems, with a nice gesture towards the customer. Thank you, Carol :). The technical support is very friendly and never gives up. Others could learn from you. Well done, Spintell. I recommend it to everyone, great NBN prices and professional service. Show details
Bogui
BoguiSydney, NSW7 posts
  Standard 25

Good internet Support representatives

Customer service is a bit slow in answer phone calls or msgs but in saying that it must be because of their workflow being very busy . Apart from that I couldn't fault my experience with Spintel. I needed a nbn box and they order it for me and when having problems with the configuration of my modem, the support team was very attentive and patient in particular Gretchen even after i lost my patience because the modem wasnt getting the wifi connection in my end. I am on the 25mbps plan and for my needs its perfect. no buffering or connection problems so far .. Show details
Transparency
wanneroo
wannerooPerth, WA15 posts
  Standard 25

Good communic upation

Donna was very helpful throughout our communication very very good Show details
Stella Glaros
Stella Glaros2 posts
  Standard 25

Spintel Internet Is The Best Ever

Gretchen was amazing in helping me set up my internet. She was extremely friendly caring and knowledgeable. I am very happy with the service and I will recommend you to all my friends and relatives. Show details
Dan
Dan
  Standard 25

Reliable and good price

I was with spintel for 2 year and had good reliable internet with no technical issues for the duration of my service. Show details
Transparency
Customer Service
Jigar R.
Jigar R.
  Standard 25

Good service

She is good at solving problems. I had an issue . Thats resolved now Show details
K Blake
K Blake2 posts
  Standard 25

STAY CLEAR OF SPINTEL

They like to add sneaky charges onto your account and change your services without consent after being a customer for only 1 month. Customer service is abysmal too if you could even call it “customer service”. Show details
SpinTel
SpinTel   DM   
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Sharm
Sharm
  Standard 25

Impressed with SPINTEL tech assistance

Support call was answered in a reasonable time frame (less time than boiling my kettle after giving up on modem reconfiguration), assisted with configuring modem during activation process. Anne was so nice providing me with all the information and checks that I needed coming over from another provider. Show details
See all SpinTel Internet reviews

Questions & Answers

Hilary B.
Hilary B. · Standard 25

Does this service provide free phone service from landline to local phone services and mobile phones

SpinTel
SpinTel   DM   
See all SpinTel Standard 25 questions

Details

Compare all SpinTel Internet listings
SpinTel Standard 25
  • 🏆 2024 Award
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SpinTel Premium 1004.5 
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $59.95$74.95$79.95$54.95
Typical Evening Download Speed 25Mbps50Mbps100Mbps20Mbps
Promotional Monthly Price $49$64$69$44.95
Promotional Offer

Enjoy $10.95 off your Plan for first 6 mths offer available for new registrations (usually $59.95/mth).

Enjoy $10.95 off your Plan for first 6 mths offer available for new registrations (usually $64.95/mth).

Enjoy $15.95 off your Plan for first 6 mths offer available for new registrations (usually $84.95/mth).

Enjoy $10 off your plan for first 3 mths, offer available for new registrations (usually $54.95/mth).

Typical Evening Upload Speed5Mbps18Mbps18Mbps
Max Upload Speed 5 Mbps20 Mbps20 Mbps
Max Download Speed 25 Mbps50 Mbps100 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceUnlimitedUnlimitedUnlimitedCapped/Fixed
Packages AvailableBundle and StandaloneBundle and StandaloneBundle and StandaloneStandalone
Service TypeNBNNBNNBNFixed Wireless
Awards 2022, 2023 and 20242022, 2023 and 20242022, 2023 and 20242022, 2023 and 2024
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