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Statesman Homes
4.4 from 194 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.7 (118)
  • Site Admin
    4.4 (53)
  • Timeliness
    4.4 (78)
  • Structural Integrity
    4.5 (30)
  • Plumbing & Waterproofing
    4.4 (29)
  • Electrical & Lighting
    4.4 (29)
  • Flooring
    4.3 (23)
  • Transparency
    4.4 (81)
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YZ_H

YZ_HSydney, NSW

  • 3 reviews
  • Verified

Very happy with the pre-construction stage

published

We are very satisfied with the advice and help provided by Douglas Baddams. From the outset, Douglas gave relevant and professional advice for house options, and we felt that it was cost-effective and well thought. We have just finished signing the contract, and can't wait to see the construction start.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
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Tahlia L.

Tahlia L.Metropolitan Adelaide, SA

  • Verified

First home

published

We have been liaising with members of statesman who have been professional and courteous of our decisions, and who have been helpful with question that we have had,
As we are still doing the building stage we are not aware of the final cost as of yet but so far we are very impressed with the cost that we are expecting.

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  • Verified

Fantastic and confident start with Statesman Homes

published

From the very start Douglas Baddams at Clover Park Estate was there to give his honest opinion, was so helpful and made amazing suggestions to our home. His attention to detail and ability to make our dream home come true is a credit to him. We began seeing him in Gawler display long before we had sold our home and we kept in touch. Travelling to Mt Barker is worth it and nothing is too much trouble. Any questions, texts or emails he replies promptly. Well done Douglas and thankyou so much for being there for us.

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Alexandra N.

Alexandra N.Metropolitan Adelaide, SA

  • Verified

Beautiful home

published

Statesman built a beautiful home for us. The process was not an easy one, especially when we have not built before and we did not know what to expect. Our building consultant was exceptionally patient with us, as we had our master plan redrawn and we made a lot of changes. Overall we are pleased with the results. We love our new home built by Statesman.

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Thi Huynh

Thi HuynhMetropolitan Adelaide, SA

  • 2 reviews
  • 1 like
  • Verified

We appreciate all the good service from Statesman Homes

published

We are first time to build and know nothing about subdivision and build, we feel very lucky know our building consultant Yuki Wang. She is patient and informative, and gives us a lot of advices to make the whole completed process easier. We now have the slab poured, and framework will go up soon, we really happy with statesman Homes, and definitely recommend anyone wants to build to see Yuki WANG from Statesman Homes for your first advice.

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  • Verified

Excellent service and Advice!!

published

As First Home Buyer I was so relieved when I met Madison Schofield from Statesman Homes at Angel Vale .Madison made the selections for my home easy, the adjustments to the House and Land package and alliteration to the design of my Home and Purchase a Delightful exspearance Thakyou Madison ✅

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JUSTIN

JUSTIN

  • 3 reviews
  • Verified

Patience

published

We came to statesman homes after meeting Douglas at the Mount Barker Virginia Alfresco Display home.

Douglas was very thorough and patient with us. We went through three custom design homes with him and he was accepting every time we made a small change. Would recommend Douglas to start your dream home with because he’s certainly created ours.

We are still in pre construction phase and everything Douglas told us would happen, has. We are just about to undergo selections and can not wait to see our dream home to take shape.

Statesman have been very upfront with the process and have kept us in the loop so far.

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Nick S

Nick SMetropolitan Adelaide, SA

  • Verified

Building with Statesman

published

Douglas Baddams at the Statesman Homes Display at Clover Park has made the early stages of our build so easy. He’s been very warm and welcoming. The home we are building is on display at a different site, but we returned to clover park specifically to work with Douglas. From our first visit, he was friendly, approachable but put us under no pressure. He advised us about flexibility with meeting times and has promptly responded to all of our queries. We made several changes to what we wanted and this was all done with absolutely no hassle.

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Kelly Reading

Kelly ReadingMetropolitan Adelaide, SA

  • Verified

New Beginnings!

published

Building a house is a bewildering concept and there is so much to think about in the present and for the long term however Madison Schofield at Miravale made the process so easy. She was extremely patient with us answering all our questions and assisting us with changes we wanted to make to the house design. She was able to answer all our questions and make suggestions when we were unsure of what to do. Madsion has a beautiful friendly nature and plenty of knowledge of the building industry. We are so happy that she was our consultant as she made the transition into building our home nice and easy.

Customer Service
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Build StagePre-Construction
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Elaineskee

ElaineskeeMetropolitan Adelaide, SA

  • 4 reviews
  • Verified

Millswood plan

published
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Rhiannon Gray

Rhiannon Gray Southern and Hills, SA

  • Verified

Fantastic support the whole way

published

My partner and I are building our first home and were super nervous about what to expect. After booking an appointment, Doug from Statesman was super helpful and accommodating. He was really fast in answering any queries and concerns we had, even outside business hours. We have been kept informed the whole way through the process and am excited for the next step in the process

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  • Verified

Dreamhome

published

We built our first home and after visiting several display homes from various builders, we opted to build with statesman. The sales consultant Uly and sales support we were dealing with were very friendly and patient. They answered every queries we had.
The house was built on time and good quality. Thank you!

Incentivised ReviewNo
Build StagePost-Construction
Construction End DateFebruary 2021
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Emily

Emily

  • 3 reviews
  • 2 likes
  • Verified

Excellent

published

Uly from statesman homes
Uly gave us an amazing experience through the pre construction process. She is a fantastic consultant and gave us excellent idea about the house plan. She provides professional advice for the pre-construction process which is a really great help as we are the first time to build our own house.

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Jodie K

Jodie KMetropolitan Adelaide, SA

  • 2 reviews
  • Verified

Pre-Construction Stage of New House

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Caterina Pasculli

Caterina PasculliMetropolitan Adelaide, SA

  • Verified

Pre-Construction Support

published

Madison Schofield has been an amazing consultant for us during our pre-construction stage! She thoroughly went through our documents and clearly explained everything (as being a first homebuilder it can all be a bit confusing). She kept us up to date with our progress prior to “file acceptance” and continued to check up on us during our pre-construction stage. She was extremely patient with us despite us changing our facade a few times and always had a friendly manner about her when we came to visit the display home at least once a month. We’re so thankful for all Madison’s work and we wish her all the best!

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Chloe Ashton

Chloe AshtonMetropolitan Adelaide, SA

  • Verified

Our Statesman Build

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Michael M.

Michael M.Central, SA

  • Verified

I Can't wait to build with Statesman again.

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Tess

TessMetropolitan Adelaide, SA

  • Verified

First time building- good experience!

published

Overall our experience was really good, much smoother and less stressful than the stories you hear about building. Yes there were a couple of hiccups along the way, but nothing major. Every person we dealt with during the build was lovely, especially Uly Popova who helped us create our home just the way we wanted. She was incredibly kind and patient and such an amazing introduction to Statesman. From our experience we would recommend others to build with Statesman

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Michael N.

Michael N.Metropolitan Adelaide, SA

  • 2 reviews
  • Verified

Very good building consultant- Satisfied Statesman homeowners

published

I would like to thank Uly Popova - our building consultant for being the best pre - construction consultant we have. She is the main reason why we love our home so much. She has made our goals realistic and designed our home with all the ideas we have altogether in one place.

Statesman is our first builder. Would recommend it for being straight forward and easygoing construction. There will be always issues and problems during the selections, building and maintenance. But in the end, they are always at your back and follow up things for you.

Will be building with Statesman again.

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Arun Venu

Arun VenuMetropolitan Adelaide, SA

  • Verified

Great service from the start till end.

published

Service has been great! Uly was our best find, she helped us a lot, if not her then we wouldn’t have thought of constructing this house.

Right from design, construction and also post construction the communication from statesman has been amazing. I didn’t had to follow up on anything with them, They were on top of it most of the times.

The quality of construction is been satisfactory I felt it’s worth the money.

I would definitely recommend statesman to my friends which am already doing now

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Page 1 of 10

Questions & Answers

Pete

Peteasked

Hi,
We have bought a Statesman home that was built 5 years ago we had been having trouble with the plumbing, after inspection by a plumber it was found that the septic pipes had been crushed together which had restricted their flow. The plumber said that this could only have happened during construction as the downpipe pipes which are above the septic pipes are not affected. Is there a warranty on plumbing as it has not been a cheap fix ?
Thanks Pete

1 answer
Statesman Homes
Customer Service T.Statesman Homes

Hi Pete,

Thank you for reaching out.

Please contact us directly on 8366 0080 and ask to speak to our Maintenance Team.

Kind regards,
The Statesman Homes Team

Drew

Drewasked

What is the incentive given to the reviewers where they indicate they have received an incentive?

1 answer
vishalbhatt1985
vishalbhatt1985

Well there’s no incentive for writing a genuine review they basically request you to write a review IF you liked their customer service. I have absolutely no idea how the paid reviews work

Chelsea

Chelseaasked

We don't understand why upgrade pricing can't be supplied alongside the selections booklet, or inside the selections centre. There appears to be a high level of secrecy around this pricing. Many other builders offer price guides for upgrades so that their customers can prepare for their selections appointments.
We did reach out to the Selections Team via email, but have yet to receive a response. When we called to follow up, we were informed that they are understaffed and may not be able to respond.
Wouldn't it be more effective and efficient to equip the customer with the information directly as opposed to creating more uneccesary work for your Selections Staff? An approximate indication of cost would be better than providing absolutely nothing. Expecting customers to complete their entire external, internal and electrical selections appointment in one single sitting is likely to result in mistakes or decisions made in haste. I understand why so many people get nasty surprises during this appointment given that they have such little opportunity to prepare.

1 answer
Statesman Homes
Customer Service T.Statesman Homes

Hi Chelsea,

Thanks for your feedback and question.

Unfortunately we don’t’ have our upgrade pricing available as we love to work with our clients one-on-one to help find a solution for their needs and budget.

We’re sorry to hear we were a bit slow in responding to your email enquiry. We will make sure we get onto this sooner next time!

Feel free to come and visit us in our Design Studio where our dedicated selections team can assist you with any queries you may have. We encourage all of our clients to pop in and see us prior to their selections appointment as we agree there are lots of important decisions to make on the day.
Having a look at the selections range beforehand will help with making the best decisions on the day.

Kind regards,
The Statesman Homes Team

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