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Steel-Line Garage Doors

Steel-Line Garage Doors

4.1 from 365 reviews · View Statistics
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Listing monitored by Steel-Line Garage Doors

Reviews

  • Product Quality
    4.6 (253)
  • Return Claim MadeYes (10) · No (240)
  • Job Satisfaction
    4.5 (252)
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Could not be happier!

published

We got a new roller garage door installed a few weeks back and could not be happier. The whole experience was so smooth and easy, and we got exactly what we envisioned. The team was amazing to work with. It was a pleasure having them and we have recomendded them to so many family members already.

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The reviewer stated that an incentive was offered for this review

Fantastic product and service

published

We ordered 4 roller doors for a new shed. The team were fantastic to deal with, understanding and accomodating. The fitment service was second to none and highly professional and thorough. Very happy with the entire experience and the outstanding quality of the doors.
I will definitely use them again!

Product Quality
5/5
Job Satisfaction
5/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Lesley Kendall
Lesley KendallSouth East Queensland, QLD
  • 2 reviews

Caused expensive damage to my car

published

This roller door install has 2 sharp screws extending from the Weight bar. I was parked too close and they have marked a severe gash into my rear bumper bar. $550 repair damage.
Management has told me this is a normal and correct install.
I write this as a warning to others, as none comes with the installation process.

Product Quality
2/5
Job Satisfaction
3/5
Steel-Line Garage Doors
Steel L.Steel-Line Garage DoorsSend a private message
Lesley Kendall
Lesley Kendall
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Good product

published

One time delivery for installation was good as well. I do r recommend the steel line garage door for any customer

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Product Quality
5/5
Job Satisfaction
5/5
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The reviewer stated that an incentive was offered for this review

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Amy
AmyIllawarra, NSW
  • 2 reviews

Perfect all round

published

The initial contact was straightforward and the measure and quote went ahead quickly. Turn around times from quote to instal was fast and the job was completed without any hassle. Professionalism was high and communication was great. Would highly recommend :)

Product Quality
5/5
Job Satisfaction
5/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

chris g.
chris g.Sydney, NSW

Garage roller door installation

published

Turn up on time. Very fast good job. Took old door away could not have been more professional would recommend

Product Quality
5/5
Job Satisfaction
5/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Brian
BrianNSW, 2325
  • 3 reviews
  • 25 likes

The process was very good from the quote to installation with the installer arriving right on time.

published

Quantity of door was good and was installed by the installer as I wanted it to be. Friendly staff all the way through the purchase.

Product Quality
5/5
Job Satisfaction
5/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Great service

published

Reasonably priced and they came and fitted exactly when they said they would. Great service and very easy to talk to. Very happy with the quality of work.
Would highly recommend.

Product Quality
5/5
Job Satisfaction
5/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Jason G.
Jason G.Hunter Region, NSW

Awesome door

published

Our door was installed professionally with no hassles what so ever. The door is whisper quiet and looks fantastic. Would recommend these guys very highly.

Product Quality
5/5
Job Satisfaction
5/5
Return Claim MadeNo
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Great service and quality garage door

published

Minimal wait time from order to installation. Door quality was good and installers were very professional. Price was very competitive.

Product Quality
5/5
Job Satisfaction
5/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Paul B.
Paul B.South East Queensland, QLD

Beautiful strong garage door

published

We went from 2 single doors to a 6m wide door. The installation was quick and to a high standard. Very happy with our purchase.

Product Quality
5/5
Job Satisfaction
5/5
Return Claim MadeNo
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The reviewer stated that an incentive was offered for this review

Walter
WalterSouthwest, VIC

Outstanding end to end process

published

From quote to manufacture to install, they were the perfect choice compared to other local geelong companies. They are highly recommended.

Product Quality
5/5
Job Satisfaction
5/5
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Dennis
DennisQueensland
  • 2 reviews

My roller door purchase from Steel-line

published

Good product & instalation- fast quotation then manufacture of my roller door by Gold Coast Branch of Steel-Line Doors - would definitely recommend

Product Quality
5/5
Job Satisfaction
5/5
Return Claim MadeYes
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The reviewer stated that an incentive was offered for this review

Nick
Nick South East Queensland, QLD
  • 2 reviews
  • 1 like

Total waste of time

published
Incentivised Review No
Return Claim MadeNo
Steel-Line Garage Doors
Steel L.Steel-Line Garage DoorsSend a private message

Hello Nick, thank you for your review which is disappointing to read. Would you be able to send your name, address and contact details to sales@steel-line.com.au so we can look into this. Many thanks.

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Marc Newbery
Marc NewberyMetropolitan Adelaide, SA

Poor installation and after sales service

published
Product Quality
2/5
Job Satisfaction
1/5
Steel-Line Garage Doors
Steel L.Steel-Line Garage DoorsSend a private message

Dear Marc, thank you for your review which is unfortunate to read. I understand our Branch Manager has been in contact with you to resolve any outstanding issue that you may have. Best regards

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Questions & Answers

Jackie O.
Jackie O.asked

My garage door screeches when opening and closing. Can you please tell me how to fix this

1 answer
Steel-Line Garage Doors
Steel L.Steel-Line Garage DoorsSend a private message

Hi Jackie, could you please send your contact details and address to sales@steel-line.com.au and one of advisors will be in contact. Many thanks.

Derek
Derekasked

ST50EVOB unit. It jas started only opening about 6 inches then stops and drops slightly. It usually takes 2 or 3 attempts before opening normally.checked rollers and travk both sides. Does this about 1 in 6 open attempts. Closing is fine.

No answers
griff
griffasked

This is a run of events since ordering my garage doors and also a written record for future reference.
1st Deposit paid 10/02/2022  $2090
2nd  Paid in full  31/03/2022 $2090
installation 07/04/2022. garage doors did not fit .New doors to be manufactured .leaving one undersized of cedar colour and one old cream door.
Date for new doors to be installed and given assurance 24/05/2022. this did not happen due to the fact they had not been made.
New date of given assurance 01/06/2022 for the manufacture of new doors this did not happen.
New date given to me on this day Tuesday 07/06/2022 for the manufacture of the new doors was the 09/06/2022 or 10/06/2022.
This has been the run of events recorded up to 7/06/2022. and still waiting for my doors to be made and installed. All this has been very stressful as have paid the full amount of $4,180.00 and having to phone continuously chasing updates on when I can
expect an answer. Still waiting,

Alan Griffiths- Quote No. ID92223

1 answer
griff
griff

alanmaint@gmail

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