Over 2 stages we built 3 units on our block in Willagee. Ewan from summit projects sorted us out on both occasions with plans and contracts, this guys a guru! Nothings too hard for the guy, he went above and beyond to ensure we were happy with the plans and the price. He's an asset to the company!
On site we were assigned with supervisor Matt. We've built multiple homes in the past but never have I seen a supervisor as capable, talented and motivated as Matt. His attention to detail, high work ethic and honesty ensure the project runs smoothly ...

I used these review platforms to help make our decision to build with Summit therefore i feel obligated to write of our experience.
Summit seemed the obvious choice, was comfortable with the sales guy and their quote and customised costings prior to signing seemed really reasonable....however i battled to really get too many extras / custom changes costed because kept hitting this barrier from the sales guy that the estimators were too busy due to the grants. So at the 11th hour we finally got a contract signed so that 1) we didnt lose the abil...

Building a house is a nerve racking process. You hear so many horror stories so you do your best to do your research. I spent so much time filtering through reviews on every home builder I could find. After narrowing down a few favourites I realised that I need to go with quality over quanity. A build that won't cut corners to bring the costs down and that also includes the upfront costings. After our first meeting with Michael Klaver we knew that we had made the right decision. He has created a floorplan that we love and has just gone above and beyond to help us get what we want within our budget. I can't thank the team enough. It has been such an enjoyable experience. Thank you!

We built a new custom one-off design with Summit in 2020. We were so impressed with the whole process to say the least, and we have a beautiful home to show for it.
We have built before so understood building is a bit more of a marathon than a sprint - but Summit really did just make each step so easy. Our last builder wasn't bad by any stretch, but you really do appreciate the small things a truly great builder does once you've had one build you a home. From the outset - our Design and Building Consultant was exceptional. You know who you are...

My husband and I were very skeptical about building again, as our first experience was horrendous, but our rep Chris Rose quickly put our minds and our worries to rest. We were after our forever family home, and we wanted quite a few specific details within the home, which he assisted with, with ease. He was so helpful and had so much knowledge with every question we threw at him. He had great suggestions and we were impressed with what he came up with in regards to plans, and designs. We have just completed pre start and could not be happier w...

We are building our first home and have just completed our pre-start. Our sales rep Chris Rose was absolutely amazing - he has gone above and beyond to help us through every step of the process, which has made the whole experience so much easier.

With all the demand from the government grants we found that many other builders were dismissive, did not take us seriously or would not respond to our queries as they had so many customers. However, despite the fact that Summit was also inundated with enquiries, Chris never made us feel like we were...

After signing up with a company and finding out the next day they decide to pull the pin, was pretty hard to take. Having spoken to people ,many had recommended Summit. We had a look at the displays and came across Clint Joy our sales guy.
Even though we are still in the planning stages we find Clint able to assist with any queries and is very helpful.

Have have recently moved into our new home and are very happy with the quality. This is our 3rd build (1st with Summit) and this house is by far the best quality and value for money. Michael Klaver was fantastic, not only during the design and pre construction phase but throughout the whole build. We had a few site supervisors throughout the build though never felt that it had an impact on our construction. Vic Sciullo was our last supervisor and was also fantastic during the final weeks of our build and a couple of minor issues we had at handover. Overall we are very happy and have found the experience of building with Summit far better than our previous build with a “boutique” builder.

Have nothing but great feedback to offer from Summit Homes and their team. Michael Klaver has been our Design and Sales guy and he has been a breeze to work with and we're thrilled to be moving towards construction. Prestart is going smoothly and the support from our prestart consultant and the La vie interior design team has made our journey really easy and super excited to build our home.

We have waited a long time to get the project right and are now super excited to see our dream come to life.

Glad we chose Summit who have been a great team to work with.

We are still at Prestart stage after 6 months due to constant admin errors, finance issues and now massive price increases due to delays. I would not recommend building with this builder. It’s all about the money, they have shown no ethics, accountability, integrity or morals to us as a customer.
Our costs have gone up thousands and thousands of dollars for the same work.
I’d be happy to pay the extra increase for trades and material increases but the amount builders are making on top of the increase in trades is huge. 30percent margin and gst ...

Staff (marketing, administration and building supervisor) were very helpful offering advice and listening patiently to our requirements. Didn't use any aggressive sales tactics and building completed within the time and budget. We are also very happy with the completed house and the choice of materials for the interiors provided during pre-start.

The building process was very smooth, there was excellent communication with head office staff and the building supervisor. We could not fault this side of the business - which is why we built with Summit twice in a 3 year period.
If we had known how badly the maintenance process was managed we would not have built a second time. Faults were identified by a registered building consultant - one major problem was fixed within a month the second one created a stream of reasons over a few weeks as to why it shouldn't be fixed. We ended up paying another $500 to fix Summit's problems.
Not impressed!
I suspect the problem will get worse with many more undertrained people employed to meet the current demand.

We arranged home extension and have had many ongoing concerns that presented after handover- we have had different managers oversee situation who are reluctant to engage or offer any compensation, no apologies or gestures despite serious concerns over quality of work. Had to have bathroom waterproofed multiple times, ceiling issues etc and tradies leave mess which they don't send cleaning teams for. Really disappointing.

We received the keys to our house on the 4th of September 2020, and are super pleased with our Summit home.
The process with Summit started back in March 2019, with Tim Quinlivan. Throughout the process we had several meetings with him on weekdays late after work (as we both work week day city jobs). Tim was more than willing to accommodate these meeting times, and he even met us in the city once to run through plans. We told him what we were after and he worked his magic. Even though we would come back every time with a change or a tweak to t...

After having such a horrible experience with a particular building company recently, I was extremely hesitant in signing up again with another company. However, I am so happy I made the decision to build with Summit Homes. So far I have had nothing but excellent customer service from Bill Shales, Kathleen Murray & Andrew Branch, whom I can not speak highly enough of with the level of service provided by all three consultants! Nothing has been too hard, or too much trouble and no questions have been futile.
I now feel at ease and comfortable approaching all the friendly staff at Summit Homes South West going forward. I will be highly recommending Summit Homes to anyone looking to build in the future.

We signed with Summit in March 2019 and moved in in February 2020 as planned and within our budget. Our sales rep Todd was fantastic and nothing was too much of a problem to get the layout we wanted. While there were a few issues during and after our build they were rectified without delay.  The communication we had from Isabella (prestart) and Jamie, our construction supervisor was professional and efficient. We have a beautiful home and wouldn’t hesitate to recommend Summit Homes.

After the government announcements of the grants in June, we were told by Summit we had to sign the PPA by the end of the week if we wanted to "lock in" pricing and avoid the price increase. 12 weeks later when the we were about to progress with our final design, they added the variation costs which is fair, but on top of that added PRICE ADJUSTMENT OF $12,000. This not only priced us out of building our home but also took away the chance of builders to compete fairly by being misleading about the price. I have sinced walked away from Summit ve...

From Design to Handover the build process was as smooth as one could hope for. Quality of the finished product is absolutely outstanding and communication from the pre-start coordinator and site supervisor was pro-active and easy to understand. Would highly recommend New Generation and thank you we love our new home.

I can't begin to describe the amount of care and attention that's been paid from sales right through to build on our home. Astor was our consultant and she's been just amazing, even keeping an eye, checking in and providing guidance after her role was complete. We were also really fortunate to have Collin help out with some of the consulting. The level of care has been well beyond anything we expected. Construction Supervisors Jamie and most recently Andrew have also been amazing and very professional. Even the tradies are so committed to their work taking pride in what they deliver. We are very happy with the whole experience building our dream home. Will keep coming back and refer Summit to all our friends.
Thanks guys!

Summits has recently completed the construction of two properties for us in Falcon, ahead of time and slightly below budget.

Given it's often only negative feedback that seems to permeate Australian businesses, I want the market to know that my wife and I are really impressed with the final products. Good quality, well presented and finished. Staff (sales, Supervisors, administration) have all been accomodating, efficient and easy to deal with (I'm always on the lookout for good customer service).

I highly recommend them.