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Summit Homes
Perth Metro, Easystart Homes South West, Summit Homes South West, etc...RoccoPerth, WA
- WA, Perth Metro
- Verified customer
3 Units built in Willagee and couldn't have been happier
Over 2 stages we built 3 units on our block in Willagee. Ewan from summit projects sorted us out on both occasions with plans and contracts, this guys a guru! Nothings too hard for the guy, he went above and beyond to ensure we were happy with the plans and the price. He's an asset to the company!
On site we were assigned with supervisor Matt. We've built multiple homes in the past but never have I seen a supervisor as capable, talented and motivated as Matt. His attention to detail, high work ethic and honesty ensure the project runs smoothly ...
Do your research.Perth, WA
- WA, Perth Metro
- Verified customer
Do your research
I used these review platforms to help make our decision to build with Summit therefore i feel obligated to write of our experience.
Summit seemed the obvious choice, was comfortable with the sales guy and their quote and customised costings prior to signing seemed really reasonable....however i battled to really get too many extras / custom changes costed because kept hitting this barrier from the sales guy that the estimators were too busy due to the grants. So at the 11th hour we finally got a contract signed so that 1) we didnt lose the abil...
Suna M.Western Australia
- WA, Perth Metro
- Verified customer
Above and beyond
Building a house is a nerve racking process. You hear so many horror stories so you do your best to do your research. I spent so much time filtering through reviews on every home builder I could find. After narrowing down a few favourites I realised that I need to go with quality over quanity. A build that won't cut corners to bring the costs down and that also includes the upfront costings. After our first meeting with Michael Klaver we knew that we had made the right decision. He has created a floorplan that we love and has just gone above and beyond to help us get what we want within our budget. I can't thank the team enough. It has been such an enjoyable experience. Thank you!
1 comment
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TimPerth, WA
- WA, Perth Metro
- Verified customer
2020 New Build - Just Perfect
We built a new custom one-off design with Summit in 2020. We were so impressed with the whole process to say the least, and we have a beautiful home to show for it.
We have built before so understood building is a bit more of a marathon than a sprint - but Summit really did just make each step so easy. Our last builder wasn't bad by any stretch, but you really do appreciate the small things a truly great builder does once you've had one build you a home. From the outset - our Design and Building Consultant was exceptional. You know who you are...
1 comment
Summit H.Summit Homes
Hi Tim, thank you so much for leaving us this wonderful review. We are thrilled to read about your amazing build journey and we will be sure to pass on your kind words to everyone who worked on your h...
Read moreome. We pride ourselves on transparency, quality and communication so to receive your review has made us burst with pride. Thank you again for taking the time to leave us a review and we wish you many happy years in your beautiful new home. Thanks, The Summit Homes Team.- WA, Perth Metro
- Verified customer
Great Experience So Far!
My husband and I were very skeptical about building again, as our first experience was horrendous, but our rep Chris Rose quickly put our minds and our worries to rest. We were after our forever family home, and we wanted quite a few specific details within the home, which he assisted with, with ease. He was so helpful and had so much knowledge with every question we threw at him. He had great suggestions and we were impressed with what he came up with in regards to plans, and designs. We have just completed pre start and could not be happier w...
Read moreith the outcome. The standard selection is impressive and the choices were endless. We are excited for construction to start and for us to move in to our gorgeous home. Our experience has been nothing but great so far.1 comment
Summit H.Summit Homes
Hi there, thank you so much for your feedback and kind words. What an exciting time for you and your family! Nothing makes us happier than receiving feedback like this especially about our people. We ...
Read morewill ensure your review is passed onto Chris and the team. All the very best for the remainder of your build journey and thank you again for taking the time to leave us this feedback. Thanks, The Summit TeamJasmine F.Perth, WA
- WA, Perth Metro
- Verified customer
Excellent customer service and great quality inclusions
We are building our first home and have just completed our pre-start. Our sales rep Chris Rose was absolutely amazing - he has gone above and beyond to help us through every step of the process, which has made the whole experience so much easier.
With all the demand from the government grants we found that many other builders were dismissive, did not take us seriously or would not respond to our queries as they had so many customers. However, despite the fact that Summit was also inundated with enquiries, Chris never made us feel like we were...
Read more wasting his time. He answered all our questions - big and small - even on evenings, weekends and during his annual leave. We had our pre-start appointment with Hannah Staer who was also very helpful and she gave us good tips about things to include in the house that we would never have thought of by ourselves (but would definitely have been sorely missed once we moved in). We are confident in the quality of the products used and all the finishes we have seen so far. We can't wait for the build to start!1 comment
Summit H.Summit Homes
Hi Jasmine, Thank you so much for your very kind words. We love what we do, so nothing makes us happier than to read good words about our people and our products. We will ensure your review is passed ...
Read moreonto Chris, Hannah and the team. All the very best for the remainder of your build journey and thank you again for taking the time to leave us this wonderful feedback. Thanks, The Summit TeamNot surePerth, WA
- WA, Perth Metro
- Verified customer
A good experience
After signing up with a company and finding out the next day they decide to pull the pin, was pretty hard to take. Having spoken to people ,many had recommended Summit. We had a look at the displays and came across Clint Joy our sales guy.
Even though we are still in the planning stages we find Clint able to assist with any queries and is very helpful.
1 comment
Summit H.Summit Homes
Hi There, thank you for leaving us this kind review. We value your feedback and constantly strive to provide a wonderful journey for all our Clients. We wish you all the best for the remainder of your building journey. Thanks, The Summit Team
- WA, Perth Metro
- Verified customer
Great Quality Build
Have have recently moved into our new home and are very happy with the quality. This is our 3rd build (1st with Summit) and this house is by far the best quality and value for money. Michael Klaver was fantastic, not only during the design and pre construction phase but throughout the whole build. We had a few site supervisors throughout the build though never felt that it had an impact on our construction. Vic Sciullo was our last supervisor and was also fantastic during the final weeks of our build and a couple of minor issues we had at handover. Overall we are very happy and have found the experience of building with Summit far better than our previous build with a “boutique” builder.
1 comment
Summit H.Summit Homes
Hi There, thank you for leaving us this kind review. We value your feedback and constantly strive to provide a wonderful journey for all our Clients. We wish you many happy years in your beautiful new home. Thanks, The Summit Team
Kit & KatPerth, WA
- WA, Perth Metro
- Verified customer
Top Design & Service
Have nothing but great feedback to offer from Summit Homes and their team. Michael Klaver has been our Design and Sales guy and he has been a breeze to work with and we're thrilled to be moving towards construction. Prestart is going smoothly and the support from our prestart consultant and the La vie interior design team has made our journey really easy and super excited to build our home.
We have waited a long time to get the project right and are now super excited to see our dream come to life.
Glad we chose Summit who have been a great team to work with.
1 comment
Summit H.Summit Homes
Thank you for your wonderful feedback Kit & Kat!
It means the world to us when our Clients are happy and we receive kind words, such as your review. We will ensure Michael and the team receive a copy...
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- WA, Perth Metro
- Verified customer
A terrible start to building our home
We are still at Prestart stage after 6 months due to constant admin errors, finance issues and now massive price increases due to delays. I would not recommend building with this builder. It’s all about the money, they have shown no ethics, accountability, integrity or morals to us as a customer.
Our costs have gone up thousands and thousands of dollars for the same work.
I’d be happy to pay the extra increase for trades and material increases but the amount builders are making on top of the increase in trades is huge. 30percent margin and gst ...
2 comments
Summit H.Summit Homes
Hi there,
Thank you for your feedback. Can you please let us know your build contract number so that we can investigate? At Summit Homes, we pride ourselves on providing the highest quality of build and service.
Thank you, Summit Homes Team
I have let the company know our views, there’s been no resolution or compromise to the price increases.
MervinPerth, WA
- 2 reviews
- 1 like
- WA, Perth Metro
- Verified customer
A very pleasant experience
Staff (marketing, administration and building supervisor) were very helpful offering advice and listening patiently to our requirements. Didn't use any aggressive sales tactics and building completed within the time and budget. We are also very happy with the completed house and the choice of materials for the interiors provided during pre-start.
1 comment
Summit H.Summit Homes
Hi Mervin,
thank you for your kind words and for taking the time to leave us a review. We value your feedback as we're always striving to deliver the best homes for our clients. We will be sure to sh...
ljmPerth, WA
- WA, Perth Metro
- Verified customer
Maintenance System is Unacceptable
The building process was very smooth, there was excellent communication with head office staff and the building supervisor. We could not fault this side of the business - which is why we built with Summit twice in a 3 year period.
If we had known how badly the maintenance process was managed we would not have built a second time. Faults were identified by a registered building consultant - one major problem was fixed within a month the second one created a stream of reasons over a few weeks as to why it shouldn't be fixed. We ended up paying another $500 to fix Summit's problems.
Not impressed!
I suspect the problem will get worse with many more undertrained people employed to meet the current demand.
Jen
- 3 reviews
- 4 likes
- WA, Perth Metro
- Verified customer
Terrible- no accountability, no follow up, keen to sign you up and take your money but not to resolve issues
We arranged home extension and have had many ongoing concerns that presented after handover- we have had different managers oversee situation who are reluctant to engage or offer any compensation, no apologies or gestures despite serious concerns over quality of work. Had to have bathroom waterproofed multiple times, ceiling issues etc and tradies leave mess which they don't send cleaning teams for. Really disappointing.
Matt and KateyPerth, WA
- WA, Perth Metro
- Verified customer
We love our home
We received the keys to our house on the 4th of September 2020, and are super pleased with our Summit home.
The process with Summit started back in March 2019, with Tim Quinlivan. Throughout the process we had several meetings with him on weekdays late after work (as we both work week day city jobs). Tim was more than willing to accommodate these meeting times, and he even met us in the city once to run through plans. We told him what we were after and he worked his magic. Even though we would come back every time with a change or a tweak to t...
1 comment
Summit H.Summit Homes
Hi Matt & Katey,
WOW - thank you for the absolutely lovely feedback. We are thrilled to read about your new home journey and feel very proud that you couldn't be happier with your beautiful new home.
...
DanielleSouth West, WA
- South West, Bunbury
- Verified customer
Excellent Customer Service
After having such a horrible experience with a particular building company recently, I was extremely hesitant in signing up again with another company. However, I am so happy I made the decision to build with Summit Homes. So far I have had nothing but excellent customer service from Bill Shales, Kathleen Murray & Andrew Branch, whom I can not speak highly enough of with the level of service provided by all three consultants! Nothing has been too hard, or too much trouble and no questions have been futile.
I now feel at ease and comfortable approaching all the friendly staff at Summit Homes South West going forward. I will be highly recommending Summit Homes to anyone looking to build in the future.
1 comment
Summit H.Summit Homes
Hi Danielle, thank you for your lovely feedback. We are passionate about customer service and creating a positive building journey from start to finish, so your words mean a lot to us. We will ensure ...
Read moreyour kind words are passed onto Bill, Kathleen, Andrew, and everyone involved with your home. We wish you all the best for the rest of your build and many happy years in your beautiful new home. Thanks, The Summit South West Team.Find out how Summit Homes compares to other Home Builders
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- WA, Perth Metro
- Verified customer
We love our home!
We signed with Summit in March 2019 and moved in in February 2020 as planned and within our budget. Our sales rep Todd was fantastic and nothing was too much of a problem to get the layout we wanted. While there were a few issues during and after our build they were rectified without delay. The communication we had from Isabella (prestart) and Jamie, our construction supervisor was professional and efficient. We have a beautiful home and wouldn’t hesitate to recommend Summit Homes.
1 comment
Summit H.Summit Homes
Hi Steve & Emma-Jo, thank you for taking the time to leave us such a lovely review. We wish you many happy years in your beautiful new home and all the best. Thanks, The Summit Team.
DarrenRPerth, WA
- WA, Perth Metro
- Verified customer
Lacking integrity and transparency
After the government announcements of the grants in June, we were told by Summit we had to sign the PPA by the end of the week if we wanted to "lock in" pricing and avoid the price increase. 12 weeks later when the we were about to progress with our final design, they added the variation costs which is fair, but on top of that added PRICE ADJUSTMENT OF $12,000. This not only priced us out of building our home but also took away the chance of builders to compete fairly by being misleading about the price. I have sinced walked away from Summit ve...
Read morery disappointed and angry as they have wasted all my time and effort in getting to the final stages when I could have been working with another builder. It has also left us scrambling at the last minute to find another builder as our titles will be ready in November. They also refused to release the copyright of the design which makes it even harder for our family. Copyright of a design which I also had a substantial amount of input in. This seriously shows a lack of integrity from a company who is supposedly "built around people". Please improve your standards for the sake of your clients. I have just lodged a complaint with the ACCC and will also be seeking legal advice on the matter. Darren RodriguesLisaPerth, WA
- WA, Perth Metro
- Verified customer
New Generation makes Dream Home becomes Reality
From Design to Handover the build process was as smooth as one could hope for. Quality of the finished product is absolutely outstanding and communication from the pre-start coordinator and site supervisor was pro-active and easy to understand. Would highly recommend New Generation and thank you we love our new home.
1 comment
Summit H.Summit Homes
Hi Lisa, thank you so much for your feedback. We absolutely love hearing from our Clients and we are thrilled to read that you love your new home. We wish you many happy years in your dream home!! Thanks, The New Generation Team.
Dinali DavidPerth, WA
- WA, Perth Metro
- Verified customer
Love Your Work! Attention to Detail and Amazing Commitment
I can't begin to describe the amount of care and attention that's been paid from sales right through to build on our home. Astor was our consultant and she's been just amazing, even keeping an eye, checking in and providing guidance after her role was complete. We were also really fortunate to have Collin help out with some of the consulting. The level of care has been well beyond anything we expected. Construction Supervisors Jamie and most recently Andrew have also been amazing and very professional. Even the tradies are so committed to their work taking pride in what they deliver. We are very happy with the whole experience building our dream home. Will keep coming back and refer Summit to all our friends.
Thanks guys!
1 comment
Summit H.Summit Homes
Thank you for taking the time to leave us this amazing feedback. We are thrilled to read about your building journey to date, and will certainly pass on your kind feedback to all involved with your ho...
Read moreme. We are passionate about building dream homes for our Clients so your review makes us incredibly proud. We wish you all the best for the rest of your building journey, and many happy years in your beautiful new home. Thanks again, The Summit Team.- WA, Perth Metro
- Verified customer
Good job, on time & under budget.
Summits has recently completed the construction of two properties for us in Falcon, ahead of time and slightly below budget.
Given it's often only negative feedback that seems to permeate Australian businesses, I want the market to know that my wife and I are really impressed with the final products. Good quality, well presented and finished. Staff (sales, Supervisors, administration) have all been accomodating, efficient and easy to deal with (I'm always on the lookout for good customer service).
I highly recommend them.
1 comment
Summit H.Summit Homes
Hi Mario, thank you for your feedback. We are thrilled to hear that you and your wife are both impressed with the final homes. We are passionate about our customer service so your review means a lot to us. Thanks, The Summit Team.
Questions & Answers
Ken. bramleyasked
How can I get in touch with our supervisor Jamie McDonald regarding our house now under construction in Madera. Bay
1 answer
Summit H.Summit Homes
Hi Ken, we have sent you a message. Thanks, Marketing Team.
Brian boruasked
Do you build I’m Melbourne ?
Do you have an office and phone number ?
1 answer
Summit H.Summit Homes
Hi Brian,
Thanks for your question. Unfortunately we only build in Western Australia.
You can see more details about us at our website here - https://www.summithomes.com.au/
Thanks, Gemma (marketing)
NancyAasked
I built with Summit 17 years ago. For the most part the house has been fantastic. Over the last 18 months or so, I’ve noticed that the ceiling has started to sag. I am wondering if anyone else in the Jane Brook area has had the same issue? I’m totally unsure of what to do about this. TIA.
2 answers
Summit H.Summit Homes
Hi Nancy, thanks for reaching out. Our maintenance department will be able to advice, please feel free to email them at maintenance@summithomesgroup.com.au Thanks, Gemma (marketing)
Thank you Gemma
Details
New Generation Homes South West, BusseltonNo reviews yet | ||||
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Summit H.Summit Homes
Suna, thank you so much for your kind words and taking the time to leave us this review. We are thrilled to read about your experience with us so far, as we pride ourselves on transparency, communicat...
Read moreion and above all, quality. To receive your review has made us burst with pride and we will be sure to pass this onto Michael and everyone who has been involved on your home so far. Thank you again for taking the time to leave us a review. Thanks, The Summit Homes Team.