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Reviews
All an all such a great and exciting experience
Building with summit has been a rather relaxing experience for both me and my partner , from our selections to our final inspection , all of whom we spoke to at summit homes were honestly incredible , we couldn't have asked for a more wonderful bunch of people and for that we are very pleased , the house looks gorgeous , such a high quality and care put in , all n all this was the most smooth sailing stressless, well managed first build , again big thanks to all the people that made it possible at summit homes Show details · 1Summit new home consultant
Glenn Williams is the real deal! His experience speaks volumes, and he's always ready to pivot your house plans on the spot when you need it. He takes the time to break things down in a way that's easy to understand and you can tell he genuinely loves what he does. Dealing with him has been a breeze, and I highly recommend him for any home project you have in mind.From
Zack & Sherly Show details · 1
A great start to our building journey!
Karen has been a fantastic sales consultant and our Prestart appointment with Kathleen was smooth and stress-free. A Special mention to the drafting and design team for creating our special home! Show details · 1Fantastic so far
We decided to take a look at the Summit display home in Vasse, met Scott there and he was very helpful. He has worked with us through the land buying process and the final design for our new home, we couldn’t be happier with the process so far and are looking forward to building our new home with Summit South West. Scott could not have been more helpful, he has communicated with us about everything very professionally and we are very happy to have him on our team. Thank you Scott. Show details · 1Summit Homes build - Coogee
Natalie Scott is our sales Consultant and as soon as we started working with her on the design, I instantly felt comfortable and felt like she listened to exactly what we wanted. She was very patient and took the time to explore different house designs that fit our needs and budget. Once we found a design, I often changed my mind on things that I wanted to include and amend in the design and it was ongoing for a couple of weeks, but I never felt rushed. She was always very accommodating including these extra things to ensure I was happy with my… Read more · 1 final house design. She was always very responsive and anything I asked her was actioned very promptly. We have just signed our PPA and very excited to see our dream home all come together. Looking forward to the next steps with the Support of Nat - 5/5 :)Faulty Brickwork
Our house was built by Summit Homes in 2015. After eight eight years, the original faulty brickwork done at time of building has now caused corrosion on our aluminium window frames. This condition is called concrete cancer caused by incorrect mix of mortar and brickwork. Summit Homes does not bear respinsibility even though the issue is caused by their malpractice during building stages. Show detailsKnowledgeable & extremely helpful
We have dealt with Natalie who has provided us with outstanding service from day 1. Her knowledge of the building process and honest, transparent advice has made our new build a breeze and we would happily recommend Summit! Show details · 1Great honest professional service
Our Sales Consultant Darren Castelli was absolutely awesome so helpful and genuine, quick response and professional answered. His knowledge and guidance to details has made the experience effortless We are all excited for our new homeHighly recommend Summit Homes as builder and consultant Darren Castelli.
Can’t wait to show off our new home
Thank you so much. Show details · 1
NO Xmas joy from SUMMIT !
We were promised a pre-xmas handover - but delays after delays meant we are still waiting.Our xmas in 2023 was spent muttering these sentiments:
With promises sweet, they lured you in
A dream abode, where joy would begin.
"By Christmas, oh yes!" they vowed with glee
But was just a festive mockery
The gifts were packed, the tree aglow
Anticipating a home handover to show
But lo and behold, a cruel twist of fate
Summit Homes left them to contemplate
No chimney snug for Santa's descent
No cozy nook, no merriment.
Instead, a construction site... Read more
Dear customer, In order for us to address your review, it would be helpful to know your job number... Read more
. Management would appreciate an opportunity to discuss your specific delay issues directly with you. Regards, Summit Online TeamBuilding our first home
Natalie has gone above and beyond to ensure that our initial stages of planning have gone smoothly. She patiently addresses all our concerns and queries. Her ability to explain complex concepts in a clear way has made this overwhelming experience more manageable and we couldn’t thank her enough. From our first meeting we knew that we wanted Natalie to be our New Home Consultant as she has a meticulous approach to everything that she does, making us feel more confident that our dream home is in capable hands. Show details · 1Amazing Sales consultant
I would highly recommend Robert Hewison in Summit Home Group.He has been so genuine and helpful during the home design consultation and that made the process of finalizing my home design very enjoyable.
My experience with Summit Home Group so far has been very satisfying despite all the dramas happening and we hear about in the building industry currently. Show details · 1
Great Experience!
This was our second build and chose to go with Summit Southwest as we had only heard good things.Our Sales Consultant Dean was awesome. We came to him with our own set of custom plans, which wasn't a problem at all. Dean's attention to detail and exceptional customer service really made the whole process an easy one. His quick response and professional manner to many changes along the way helped us come up with a final design we were incredibly happy with!
The transition from design through to prestart with Kathleen was smooth and effortless. … Read more · 1Kathleen's expertise and advice really helped through out this process. She helped guide us through the numerous decisions to be made and was very patient with our requests. Our Construction Supervisor was Andy, and we couldn't have asked for a better bloke to over see our build. From the very beginning Andy was incredibly approachable and very transparent with the whole build process and the possible delays due to covid. There was nothing that was to hard for Andy to deal with and we are so happy with the trades involved and the end result. I would highly recommend Dean, Kathleen, Andy and the entire Summit Southwest team to anyone looking to build.
Excellent service
Highly recommend Sarah and Kathleen they looked after us very well when selecting our new home products. Sarah was able to answer any questions we have even on the weekends and also gave so much thought and advice into our plan. Show details · 1The Royals Royce Treatment
This was our first home build and we needed everything explained to us. Luckily we had Sarah and Belinda to help us through everything. The customer service we received from Sarah was on a level I have never experienced anywhere in the world. Every list of questions I asked was promptly and professionally answered. Even when I thought I was being a goose for asking so much. Belinda was patient and thorough with all of our variations, and even had additional drawings completed so that we could review all the extra electrical work we wanted included.I would highly recommend Summit South West, as a major professional builder that has withstood the inflation insecurity across Australia.
You deserve the Royals Royce Treatment :-) Show details · 1
WONDERFUL PRESTART SERVICE
Belinda was professonal in our meetings. Helpful with our choices and even guided us through our hesitant meanderings!She was patient and understanding at all times.
Even though this was our 4th time building a new home, the choosing of colours etc can be difficult.
Belinda always returned our calls and answered our questions, no matter how trivial
they were. Than you Belinda Show details · 1
Questions & Answers
We have a home in Doubleview, Perth. We want to build a bedroom,bathroom, walk in robe over our lounge. Can someone come and discuss it with us please.
Hi Cliff, thank you for your enquiry. Can you please email a contact phone number and the full address of your home to renovations@summithomes.com.au and a Renovations Designer will be assigned to co... Read more
ntact you to discuss this. Regards Robyn, Summit RenovationsHi
My parents are building with Summit. The floor plans has already submitted to the council and they are now waiting for the council approval.
I would like to know if they want to make an adjustment would that be possible?
They just want to request to upgrade the front door to be wider.
Thank you
B
How can I get in touch with our supervisor Jamie McDonald regarding our house now under construction in Madera. Bay
Hi Ken, we have sent you a message. Thanks, Marketing Team.
Details
Extra Information
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Hello Sarvin, Our Service Team have been in contact with you regarding your concern. They have supplied a few viable solutions for the corrosion of the window frame which is a result of environmental ... Read more
factors. If you have any further queries, please liaise with them directly. Kind Regards, Summit Online Team