Summit Homes
- summithomes.com.au
- ✓ Verified company
326 reviews · Statistics
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- Pre-Construction (106)
- Mid-Construction (56)
- Post-Construction (73)
Reviews
Happy so far.....Hope it stays that way through construction and till we get the keys.
Summit Homes Perth MetroAfter purchasing our block of land, we were looking to find the company to build our dream home and that is when we crossed paths with Michael Carham from Summit Homes. We had little knowledge going into this process but have been guided extremely well throughout.
Michael has been professional, honest & so easy to work with. We changed our design few times and nothing we ever asked was too hard for him. Michael was always going above & beyond to ensure we knew the process and understood everything. His responses to our queries were always prom
... Read morept. We did have meetings with other building companies and none even came close to Michael’s comprehensive insight into building and design. We would recommend Michael to any friends, family or people wishing to build.Building with Summit was the Best Decision I ever made.
Summit Homes Perth MetroI am in the final stages of preconstruction and thoroughly delighted with the decision to build with Summit.
From the initial queries and communication with my consultant (Natalie Scott) all the way through to the planning and prestart selections process, I could not be happier. Natalie and the team have gone over and above to help guide me and make the experience absolutely wonderful. If you are looking to build a new home or renovate an existing you can't go past the Natalie and the Summit team.
Absolutely thrilled!
Summit Homes Perth MetroNatalie Scott from Summit Homes has been so helpful in building my first home. Coming into the experience knowing absolutely nothing was so daunting, however Nat explained everything to me and has helped me throughout the whole process.
Show detailsHomes With Nat
Summit Homes Perth MetroFrom the 1st time I received a call from Nat, I knew we had found our New Home Consultant, we hadn't even been looking at building with Summit, but I knew from talking to multiple builders over 6 months we had definitely found the right one.
Talking to Nat was like chatting to a friend about Building our forever home, the conversation just flowed so effortlessly.
We had an idea of what we wanted to build, Nat listened to what we had in mind and got to work and sent us some amazing plans... after our custom changes and Nats amazing patience we s
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Fabulous Customer Service!
Summit Homes Perth MetroNatalie Scott (New Home Consultant) was very helpful in negotiating the needs of both the block size and my dreams to design a beautiful and practical home. She was very knowledgable and worked hard to find ways to help the build costs fir in with my budget. Natalie maintained clear communication and was both professional and friendly. I have built with summit before and look forward to this building process continuing.
Show detailsPoor quality, timeline and communication
Summit Homes Perth MetroWe just wanted to share our honest experience building with Summit Homes WA.
Back in mid-2021 we had a decent experience with our sales consultant who was able to draw up a custom house plan for us that we really liked, at a reasonable price. Unfortunately, we were encouraged by our sales consultant to sign quickly to avoid price rises, and so we didn’t get as much time as we would have liked to perfect our design.
We were happy with the timeline of our pre-construction phase and our interior design consultation with La Vie Interiors was grea
... Read moret! Unfortunately, our prestart meeting was quite rushed - we felt there was a lack of attention to detail and that our requests for options and upgrades were seen as a hassle. Luckily, we came to the meeting well prepared with many of the changes/upgrades we wanted. However, as our build has progressed, we have noticed that our pre-start consultant didn’t get some of our requests right (shelf and GPO height/locations were drawn onto our plans wrong) which has been disappointing. Overall, we would rate our pre-construction experience a 3/5. Unfortunately, since entering the construction phase of our build our experience has gone downhill. Our three main concerns have been timeline, workmanship, and communication from Summit. Timeline We are currently at 93 weeks since slab down (2nd Feb 2022) and 100 weeks since we officially entered construction (14th Dec 2021) and as of today (13th November 2023) we are still not at PCI. We have faced extensive delays and have been issued with numerous contract extensions. The longest delay was a 6-month wait for roof frames to be installed (we reached plate height on the 8th of June 2022 and roof frames were installed on the 22nd of December 2022).DISAPPOINTING
Summit Homes Perth MetroWe signed up with Summit homes because we wanted to build our dream home for our family.
So far it's nothing more then a nightmare from delays to trying to get more money.
Signed 2021 slab down September 2022 and still waiting on roof cover to be finished.
It's frustrating when all you is because of covid and delays in material.its funny how all other building companies in the same area don't have the same problems.they say there building us a high quality home but on close inspection definitely poor quality in some areas.
13 months into the
Seems like it's not just us that are frustrated with Summit homes, and to see they won an award for customer service this year is a little unbelievable because like so other reviews
They say what you
Hi Paul,
We acknowledge your frustration with the timeframes constructing your new home.
... Read more It is a more complex build and accordingly we have needed to wait for the appropriate trades and suppliers to undertake the work. We are confident of a better flow and that progress will improve once scaffolding is removed and cladding is complete to the upper floor. We understand that you are busy so meeting on site has been problematic. A time has been booked in later this month, but please be assured our team will meet you on site earlier if you can. They will be able to explain in full detail why the timeframes have been what they are. Your job has full attention from the team, and it has been escalated with management for some time now. Our goal is to finish your home as expediently as possible so we would appreciate your patience in the meantime. Kind Regards, Summit Homes GroupScott Cunningham - Amazing Service
Summit Homes Perth MetroScot is an incredible good listener and goes out of his way to understand his customers needs. This is biggest investment of my life and each family/person have their own story. I am not building a house, I am building a home that suits my needs. In these uncertain times, Scott made me feel safe with my decisions. Scott was extremely patient with my hundreds of questions and changing my mind multiple times.
Scott never pressured me to make decisions. Scott made the complex process of choosing a builder much easier. I am looking forward to this journey with Summit Homes. I am super excited because I know the end product will surpass my expectations. I would highly recommend Scott to anyone looking to build a new home.
Love our home!!
Summit Homes Perth MetroWe are so happy with our new home and would like to thank the Summit team in particular Michael Klaver for our awesome design and help through the planning phase, Bela for helping us with our selections and Victor for his awesome supervision. The home has taken a bit longer to build but we were advised upfront in a boom this would be the case and we can't fault the workmanship on our spectacular home. Thank you Summit!!
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Summit homes have proven they are true professionals
Summit Homes Perth MetroAfter a difficult time building my home through COVID as well as the awful mess of the building grants, Summit have always been professional, never asked for extra money to continue with the build to complete, they must have lost money on building my house in port coogee, they have a long term view to their reputation and it will pay off, if your going to build; choose Summit as they are trust worthy, professional and the best, Karen
Show detailsGreat experience for our forever home
Summit South WestThis is our second build but first with Summit South West, After doing a lot of research we had no doubt we were making the right decision to go with this team.
Kathleen & Dean have both been amazing to deal with during our process.
Our planning had been a long process due to making our home disability friendly, Dean was patient with us & listened to all of our requirements and reasoning & put up with our many many changes.
Once we reached pre start the process could not have gone smoother, Kathleen was professional & friendly, She walked us
Scott Cunningham - New Homes Consultant
Summit Homes Perth MetroFront the moment we met Scott, we felt relaxed and at ease. He made communication very easy and listened to our needs for the new build. He very quickly turned our vision into reality and provided us with a design that perfectly matched our requirements. He promptly responded to all our queries and made himself available for meetings when required. We had previously been to a few other builders but never once felt this level of personal service that we received from Scott.
Scott has great product knowledge and we highly valued his opinions whe
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Construction Supervisor
Summit Homes Perth MetroJamie Martinovich
Jamie has been a fantastic and a great contact during our Construction period of our build, Leanne and I could not have asked for a better experience with him. His communication and follow through has been on another level. Our build would not be in its final stages now and looking amazing if it was not for him.
This is our first time building which within the current environment where you hear all of these horror stories of builds taking a long time to complete and people struggling to get hold of their supervisors, there w
... Read moreas always a worry that we might experience the same. But it could not be further from the truth, Jamie has always been there when we have questions and provided updates when things were happening. Jamie’s attention to detail and communication has made our build and stress levels while building minimal. We would like to pass on our thanks and gratitude to Jamie for his amazing work during our build.Thank you so much Belinda!
Summit South WestWe are extremely grateful to Belinda for her help and support during our pre-start process at Summit. With Belinda’s extensive knowledge and professionalism this became I very enjoyable experience, and one that completely smoothly and efficiently. Thank you so much Belinda!
Show detailsExcellent Service
Summit Homes Perth MetroFrom day one, it was a great experience, and everything was well explained. The only delay was in the roof installation due to shipping and materials.
Every detail was meticulously attended to, and they exceeded our expectations in turning our dreams into reality.
I want to give special recognition to our sales representative - Supun Gunathilake, client Administrator - Warren Brough and our first building supervisor - Victor and then followed by Andrew and Scotty who helped with PCI and the last bit.
We appreciate the quick responses from everyone involved during the journey. Thanks again :)
Show detailsQuestions & Answers
We have a home in Doubleview, Perth. We want to build a bedroom,bathroom, walk in robe over our lounge. Can someone come and discuss it with us please.
Hi Cliff, thank you for your enquiry. Can you please email a contact phone number and the full address of your home to renovations@summithomes.com.au and a Renovations Designer will be assigned to contact you to discuss this. Regards Robyn, Summit Renovations
Hi
My parents are building with Summit. The floor plans has already submitted to the council and they are now waiting for the council approval.
I would like to know if they want to make an adjustment would that be possible?
They just want to request to upgrade the front door to be wider.
Thank you
B
Get an answer from our members and Summit Homes representatives
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Extra Information
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Hello Jake,
We acknowledge your review and are sorry for the dissatisfaction you have expressed.
... Read more Our team have been in discussion with you about the next steps and are working towards getting your home ready for handover. Kind regards, Summit Online Team