537 reviews
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- Post-Construction
We have been extremely fortunate to have worked with Robert Hewison from Summit and Tania from Inclusive Concepts on our build. This is our first time building and we had been shopping around with different companies for weeks but after meeting Rob we signed that same day. Rob supported us every step of the way. He was able to answer all of our… Read more · 1
questions, make any adjustments or recommendations we needed and handled any challenges that arose.
Tania was an unexpected addition when we started with Rob, but we couldn’t be more grateful we were able to have her work on our build. She gave insight to design and functionality that we wouldn’t have thought of ourselves and an attention to detail that made the prestart process so easy. Having a professional set of eyes take us on showroom tours and make our vision become reality was such an asset.
Reviews with attachments
Double brick house completed in 1 year. Precision end to end from the sales process through to delivery. Couldn’t recommend anyone better. Thank you to Giuseppe, Emma, and the team. Show details · 1
David, what an exciting experience it has been so far. Stuart Voss has been superb. He has not faltered in any way whatsoever. He has supplied us with all the information that we have asked for, and some. I cannot praise both Stuart and Summit homes enough. You have been honest and up front with whatever you have said, and you have made… Read more · 1
buying a home an experience that I will talk about, with pleasure, for years to come. I fully recommend Summit Homes as the best company to deal with. And I have already spread the virtues of Summit to friends and relations. Summit, you are miles in front of the opposition, so just keep doing what you are doing now. Good luck.
John W from Summit has been amazing from the get go. Very approachable, available to questions at any time, and super friendly and easy going. Our Summit journey is not over yet but we have had nothing but support and great service. Big thanks to John Show details · 1
we chose summit to undertake a knockdown and rebuild. From the initial selection phase to the build was fantastic. Communication throughout the journey was excellent from summit. Issues were resolved quickly during the build process and the PCI inspector mentioned that the build quality was up there with the top. The whole team was excellent,… Read more · 1
specially the site supervisor michael, who made sure all issues were resolved and the build was up to a high standard. They even did a final audit of cost to ensure any overpayments were reimbursed before final payment
Incredible Experience – I had an incredible experience working with Royce at Summit Homes. From the very beginning, Royce took the time to listen to my vision for a custom home, really understanding my needs and wants. He was patient, attentive, and worked closely with me to bring my ideas to life on paper. His expertise and attention to detail helped guide me through… Read more · 1
every step of the design process, making it a smooth and enjoyable journey.
Thanks to Royce, my dream of building a custom home that perfectly fits my lifestyle is now a reality, and I’m excited to see it being built! I highly recommend Royce and Summit Homes for anyone looking to create their dream home!
- +1
You are just a number. Do not expect personalised service. It may be your home, but to Summit you are just a number. After beginning design negotiations in January 2024, a contract was signed in October 2024 with a 350 working day timeframe. It took until August 2025 to get the slab down. Now in July 2026 and we are still months away from… Read more
completion as tiling hasn't even started. Insulation was installed in March 2026. Cladding commenced early May, by which time much of it had blown out, and 9 weeks later the cladding still isn't finished! So many jobs left incomplete or unsatisfactory, from cavity slider door that was missing, plumbing in the wrong location, bricks that are still missing, fascia corners, benchtops, waterproofing...the list goes on. Communication is atrocious and my allocated Customer Liaison actively blocks my access to my site supervisor. I constantly have to chase things up, and despite emails being itemised, I rarely get satisfactory responses. I have had just 3 meetings with my site supervisor, two of which have been at my insistence after long delays and significant concerns in relation to project management and workmanship, and one of which was supposed to be a tiling meeting but the Tiler didn't turn up. Nothing but frustration and disappointment. I have previously built a two storey home with another company and that process was painless. I had been working with another company at the beginning of this process and every day I regret not going with them instead. Don't believe the sales pitch.
Build my home with Easy start pat of Summit group. I honestly wish I didn't. I've decided to go with them because they local builders praise themselves for quality and outstanding customer service. Didn't receive much of either. Among other things the latest one is :they took down my down pipes to fix the render on the back wall. I think now… Read more
it's even worse than before. Still no down pipes. I've emailed them last week and response was we'll follow up. Rain came today and it will be raining all weekend. Water is going everywhere. Few more things have gone wrong, 10 monts after initial inspection still nothing. Please think twice before you sign up with Easy Start or if you are women.
Latest follow-ups
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We couldn’t be more happy with the granny flat build Matt and Micheal our supervisors are absolute legends they kept us informed of everything that was happening kept everything on schedule and completed our house in record time could not fault a… Read more · 1
single thing they are a credit to the summit team
The tradies that were used were great kept everything clean and tidy and all finishes were finished to the top standards
I couldn’t not recommend summit enough and if your lucky enough to have Matt and Micheal as supervisors you can’t go wrong
Follow-up · We altered a few details to the original design and they were more than happy to change it however we wanted we made the second room into a study removed the wardrobe and increased the size of the 1 bedroom and added a walk in robe turned out perfect for our needs Overall cost was around $250000 we did upgrade elements of the home removed all gas… Read more
The pre-construction process felt fairly slow at times, particularly after signing the PPA, where I struggled to get timely responses and follow-ups early on. It made things a bit frustrating trying to track progress and know where things were at.… Read more
That said, once support came through, it was great! The building consultant has been genuinely helpful and easy to deal with providing good advice around cost savings and value-adding options and being patient with my never-ending questions. The support has definitely made a noticeable difference to my overall experience.
Follow-up · Response to emails is still slow. No proactive communication, I've had to follow up all my email queries with a phone call. I'm now looking at engaging with another builder unfortunately.
Summit built me a beautuful home. The whole build was stress free, a good standard and my home is impressive. A big thankyou to the amazing site supervisor Aiden, and Megan who managed all of my calls and queries Show details · 1
Follow-up · The home is energy efficient. Design was spot on. Landscaping is still to be done. There is water coming into the Laundry during heavy rain and yet to be fixed. Not happy with the toilet design or flush and one is slowly leaking. Being fixed today. The exhaust fans are terribly noisy and as light and fan are one one switch in toilets, you either… Read more
Follow-up · Stylus toilets are not a good design and require a large flush to function properly. Dusappoibted in both toilets
In-depth reviews
Scott Cunningham Was our new home consultant and is the reason we chose Summit as the builder for our first home. His friendly and approachable attitude to a couple wading through the daunting task of finding their first builder and mortgage made us feel heard and comfortable in the early stages of the process. His commitment to helping us secure… Read more · 1
the home we wanted within budget was second to none, his product knowledge was unbeatable as we’d spoken with 4 other builders. Once speaking with Scott there was no competition, he made sure all our alterations and concerns were noted and resolved, he spent the extra time to help guide us and get us the most for our money, which now more than ever is something we were concerned with. He genuinely cared about getting us into a home we loved and not just doing the bare minimum. We can’t thank Scott enough for the time and effort he spent to ensure we went off to construction and handed over to the rest of the Summit team with our best foot forward. We are now into the latter stages of construction and not only is our site the cleanest in the street, the home has been inspected and third party reviewed as an exceptionally well built home.
Chris Rose has been an exceptionally reliable consultant throughout my journey. He dedicated considerable time to answering my questions and consistently directed me to trustworthy, relevant information. His attention to detail was evident when reviewing our land contract, where he identified key conditions that ensured our house design was… Read more · 1
compliant from the very first draft.
Chris took the time to genuinely understand my vision for the build, as well as the practical needs of our family. He also provided valuable perspective on layout and financial considerations, helping us balance our goals with realistic outcomes. What set him apart from other builders was his in-depth knowledge of the building process, strong design experience, and ability to offer creative, thoughtful solutions.
Importantly, Chris never pressured us or took a sales-driven approach. Instead, he remained patient, supportive, and dependable throughout our decision-making process. Based on this experience, I’m hopeful that the rest of my journey with Summit will be just as positive.
Find out how Summit Homes compares to other Project Home Builders
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Review for Jonathan Williams – Summit Homes We first met John at his display home while we were casually browsing layouts, as we hadn’t secured land yet. Even though we weren’t potential clients at the time, he welcomed us, answered every question, and never made us feel rushed. From that day on, John consistently kept in touch and went above and… Read more · 1
beyond—guiding us through land options, explaining how to secure a block, and even working on a design for our preferred lot before anything was confirmed.
What we appreciate most is how he breaks down overwhelming information into clear, manageable steps. As first‑time homebuyers, this eased so much of our anxiety. He also kept us updated not just on the build, but on the land itself, and offered advice well beyond the usual scope of a consultant. Thanks to his guidance and recommendation, we finally secured our block of land, and we’re now moving into the exciting stage of refining our home design. John has great taste, gives honest and thoughtful advice, and always prioritises what’s best for us—not what’s easiest for him.
We’re truly grateful for his support and highly recommend him to anyone starting their building journey.
Positive reviews
From the very start of our journey, Robert Hewison and Inclusive Concepts have made it easy,smooth and stress free. Their communication , detailed meetings and walk through with all the colours and ideas have been perfect . Building a house can be very stressful and challenging but my husband and I have felt like its been as easy as possible with… Read more · 1
the personal help of them both . I know we have a little while to go but knowing that Robert and Inclusive concepts are in our corner makes it all that much easier .
We highly recommend them both and will be passing their names onto any of our family and friends in the future who wish for a smooth and stress free experience.
We cant wait to see the outcome of our home.
KARIS & JONATHON CARBONE
Summit Homes and our consultant Steven Burton, made the pre‑construction stage a positive experience. Steven was consistently patient because he took the time to listen to every question and every change we were considering. Nothing ever felt rushed or dismissed because Steven explained things clearly and made sure we understood each step. Steven… Read more
was available for calls or meetings when we needed clarity, and made the whole process feel far more manageable than we expected.
I can't thank you Robert Hewison and Inclusive Concepts Tania Dukes enough for the help in building my new home, we are still at the start of my journey, but I'm so excited to see the end result. Building my forever home has been daunting, exciting and very scary at times, but you both supported me through it. Anyone who is looking at building, please contact this dynamic duo, they are amazing! Looking forward to seeing the progress. Show details
Negative reviews
Communication has been shocking, house sits for weeks and weeks with nothing happening and they always have an excuse. This is my 4 th build and summit have been the worst ! Do your self a favour and build with someone else. Show details
Hello Andrea, In order for us to investigate your… Read more
Never build with this company! Currently seeking legal assistance. Have heard many similar stories about how terrible their workmanship is. We've been ignored, argued with, sworn at and have blown out the timeline of completion. Their executive team are an absolute disgrace! Show details
Hello, In order for us to investigate your review,… Read more
Job No:170060 Extremely disappointed with the lack of progress on my project at Parkin Street. Contracted for a 350-working-day build starting Sept 20, 2024, now there is significant delay that pushes completion well beyond the March 30, 2026, contractual deadline. Our first supervisor was responsible for constant stall tactics and a total lack of… Read more
progress, which has caused this delay. Our current Supervisor Jason took over on October 2025. Since taking over, they have been professional, proactive, and an excellent communicator. They are clearly working hard to fix the mess left behind by the previous management of our site. While the contract (Section 8) protects the builder with a 20% interest penalty on owner delays, the company has offered zero accountability for their own failure to manage their staff. Summary: The quality under the new supervisor is great, but the company’s internal handovers and previous staffing choices have cost us thousands in delays. If you build with them, ensure you have a massive 'Liquidated Damages' amount in your contract to cover their scheduling risks." Currently facing significant additional costs and stress due to their inability to manage the schedule."
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Recent reviews
We have been working with Stuart Voss from Summit Homes to design and plan our new home, and we couldn't be happier with the experience so far. Stuart has been nothing short of fantastic. He's always taken the time to answer our questions, explain everything clearly, and make us feel confident throughout the process. Nothing has ever been too… Read more · 1
much trouble, and he's consistently gone above and beyond to help us especially when we throw him curve ball questions.
The process of building a home is overwhelming and to be fair we are only at pre construction phase but to date Stuart has made the whole experience enjoyable and exciting. We really appreciate his professionalism, knowledge and we'd highly recommend him to anyone building with Summit Homes.
Building my first home has been an amazing experience, and I truly couldn't have asked for a better team to guide me through it. Robert Hewison from Summit has been an incredible source of support and guidance throughout my entire journey. My block of land has presented plenty of challenges, but thanks to Robert's knowledge, communication, and… Read more · 1
reassurance, every hurdle has felt so much smaller and far less stressful.
A huge thank you also goes to Tania at Inclusive Concepts. Tania made the entire pre-start process seamless, taking the time to support me every step of the way and ensuring everything ran smoothly. Her patience, attention to detail, and willingness to help made what could have been an overwhelming experience feel easy.
I genuinely appreciate everything Robert and Tania have done. Their professionalism, care, and dedication have made building my first home a dream, and I can't wait for the future when I get to build again - made so much easier knowing I have people like these two supporting me.
Thank you both for making this journey such a positive and memorable experience!
Find out how Summit Homes compares to other Project Home Builders
Know better, choose better.
This is our first build so we were blessed to sign up with Robert Hewison from the Madora Bay display home. We are currently in pre-Construction and Robert has guided and supported us through this process, along with the incredible Tania from Inclusive Concepts. We are quite time poor & disorganised so without the support of Robert and Tania, we… Read more · 1
would have struggled to get this far through the planning process, as there is A LOT to think about. Tania and I went spent a few days visiting the suppliers and showrooms to do my selections and her insight was invaluable! So good to be able to choose your stone benchtops based off a giant slab, rather than a teeny tiny little sample. She also reviewed our plans with a fine-toothed comb to make sure everything was captured and pratical. With regard to the design, Robert has been amazing. He gave so much great advice and re-worked the design to suit our block and our lifestyle to a tee! Can't wait to see the finished result!
We had an excellent experience building our first home with Summit South West. We had Jane as our Construction Liaison and Damian as our Construction Supervisor, both amazing. Jane was really helpful with providing information, replying promptly to emails and supporting any questions we had. We are so happy with the quality of our end result and have really enjoyed our building journey with Summit South West. Show details · 1
I have built 3 times now and Summit have been my best experience by far. Their customer service - from choosing the house right through to handover - was exceptional. My queries were answered very quickly and my team went above and beyond to assist me with my build while I was living in Perth. Special mention goes to my construction supervisor… Read more · 1
Paul, who has the patience of a saint, and Sarah, Jane and Leanne who got me to the building stage. Nothing was ever too hard or too much bother for them. I have a beautifully finished home that was kept in budget and on time. I did not even worry about driving back and forth from Perth to check on the build as Paul kept me so well updated with photos, online portal and via text when I had questions. Building was so easy and stress free with summit. Highly recommend!
We have just completed Pre-Construction. Warren was our Co-ordinator and is really great to work with. He is pleasant, very knowledgeable, a good communicator and is always calm in stressful times. Show details · 1
We built our first home with Summit homes over 10 years ago and chose them again for our second build after considering other builders. Meeting Giuseppe during our display home visits made a big difference—he is knowledgeable, provides honest and practical advice which gave us confidence in our decision. Throughout the design stage, he has been… Read more · 1
very responsive and helpful with all our enquiries. We also like that Summit homes offers steel roof framing and hybrid brick options, which add to the build quality. So far, we’re really happy with our experience and feel confident building with Summit again.
From the very beginning, Dean was professional, approachable, and incredibly knowledgeable. He took the time to really understand what I wanted and guided me through the process with patience and clarity. Nothing ever felt like too much trouble, even when I struggled to retain some details. Dean was always quick to respond to questions, explain… Read more · 1
details, and make sure I felt confident in every decision. His communication was excellent, and he genuinely cared about getting the best outcome for my family.
We started our new home process with another builder. After nearly 4 months we realised that we had not really made any progress and decided it was time to look elsewhere. That’s when we found Alistair Hunt. It’s now been nearly 3 weeks and… Read more · 1
Alistair has been amazing. Yesterday we signed our PPA and paid our deposit. Alistair has helped us to create our dream home in such a short timeframe. He gives us a confidence we weren’t getting elsewhere. We trust in Summits process and are very much looking forward to a positive working relationship. We are recommending Summit to everyone who is keen for results.
Follow-up · The design was everything and more. We blended 2 summit houses together and our consultant Alistair Hunt designed the rest. He had some great ideas and suggestions and we can’t wait to see the finished product. The drawings took a bit longer to receive than we thought however the communication along the way was always informative so we always knew… Read more
Paul Taylor was very helpful, informative and a pleasure to work with, highly recommended and made the process of choosing a floor plan and making changes as we required exciting. Show details · 1
We are at the early stage of pre construction and so far have been very happy with Bill Shales and the design team. We are doing a one off design and there has been a lot of back and forth to get things right. We had a few little hurdles to get over along the way, but with Bills open communication and input, we got there and are now happy to be continuing to the next stage with Summit. Show details · 1
I can't say enough good things about this company. I have built many times over the years and nothing compares to the service we have been given so far by their Margaret River New Homes Consultant. Outstanding. Show details · 1
We’ve had a great experience so far with Summit South West during the prestart phase of our build. The process of selecting colours and finishes was smooth and well-organised, and we always felt supported along the way. Belinda Stennett, our Client Administrator, has been fantastic. She is professional, responsive, and was very patient in guiding… Read more · 1
us through all the details. She made what could have been an overwhelming stage, exciting.
So far, we’re really happy with how things are progressing and look forward to the next stages of our build.
Chris Rose has been nothing but amazing, patient, genuine and authentic when helping us design and choose the right summit home design. From the smallest little details, to the big ones. He has been upfront about everything and gone above and beyond into our design. We couldn’t have asked for a better consultant. We can’t wait to start the next phase of the journey. Thank you sincerely Chris. Ben and Sam Show details
Working with Glenn Williams on the design and planning of our new home has been an exceptional experience. From the beginning, we’ve appreciated the high level of patience and the genuine effort to listen to our ideas, needs, and concerns. Every discussion felt collaborative and respectful. What stood out to us was the way he would offer honest… Read more · 1
advice, especially when he disagreed with certain design choices. His explanations were always clear, well‑reasoned, and grounded in expertise, something we truly value, particularly given his strong background in naval architecture, which is reflected in the precision and structure of his work.
He is a great plan drawer, able to turn concepts into practical and efficient designs. On top of that, he brings excellent price knowledge across different trades and additions, helping us understand cost impacts early and make informed decisions without surprises later on.
We also found him consistently friendly, well‑mannered, and easy to work with. Whenever a design challenge came up, he offered creative alternative options that often improved the overall outcome. His problem‑solving skills and ability to think outside the box added real value to our project.
Overall, we highly regard his professionalism, technical knowledge, honesty, and customer focus. We are extremely satisfied with the service provided and would confidently recommend him to anyone seeking a thoughtful, skilled, and trustworthy expert in home design.
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Hello Manda, We acknowledge your review. Your… Read more