33 reviews
- Pre-Construction
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- Mid-Construction
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- Post-Construction
We have had a very pleasant experience so far through the pre-construction phase of our granny flat development, Rajbir has been very helpful and nothing has been too hard for her to help with. We now look forward to a pleasant construction phase also. Show details
I have found the pre-construction team at Summit an absolute delight to work with. Their kindness, warmth, professionalism and efficiency have really helped me through my first experience of building a house. My queries are always answered promptly and comprehensively. Well done, guys!! Show details
Phil Woods - Building Supervisor – Our build of our new home took 14months from the time the pad was laid. Delays due to covid rippled out to waiting on materials and lack of labourers to install the materials. Overall, I believe we are lucky to have signed with Summit as compared to other builders and homeowner situations we are truely blessed to have a stable loyal company that… Read more · 1
didnt over extend their abilities to be able to service their clients in the best timely manner. Final costs remained the same as the estimated cost. Phil Woods was a great communicator throughout the process, as we were overseas most of the time he would email with photos on the updates of the progress up to the date of move in and the post build issues have been remedied by Phil and Vito who are very nice people, professional in their positions and knowledgeable in their feedback. The quality of the property are above standard. I would like to mention the office support staff are second to none, very organised and was wonderful to sit with them for pre start as well as during the build process. Would I build again? most likely.
Post Construction – Our Supervisor kept us updated during construction regarding any delays and provided detailed breakdown of trades that were booked in and what they were completing. There were no extra costs and considering it being a difficult time to acquire materials and trades, the build was completed in a timely manner. Show details · 1
Great Builder, Amazing Supervisor and Project team! – We are so glad to have Summit building our dream home. Our experience have been amazing despite the current challenges with building a home. The project team at Summit is professional and went above and beyond in designing our home. Special mention to Peter Wilkinson in drawing up our first house plan. Sandro Ferolla, our site supervisor, has… Read more · 1
been great to work with. He is switched on, responsive and up front with us in view of the current challenges. Every Tradesman only have good things to say about Summit and Sandro! We look forward to the finished home and our family can't wait to move into our new home.
Awesome Supervisor – Building a house was something uneasy for us. There were lots of things to plan and choose from. And also we weren't familiar with it. But I'm lucky to have an awesome supervisor like Sandro Ferolla. The person who I can trust and discuss with. He gives good advice and does his best to complete the job on schedule even in these difficult times. Good Job Sandro. Show details · 1
Excellent arrangements of works – Sandro is my supervisor, he helped me a lot on tracking all the works, arrangements. He is communicated, friendly staff in Summit. Can’t wait to move in the house! And I definitely will introduce my friend to engage with Summit in the future. They provides professional, well-arranged services for my house. Show details · 1
Great Service – The supervisor for our development in Nedlands respond's to our queries promptly and in a professional manner. The workmanship in particular the face brickwork is of a high standard. Overall our experience has been excellent. The display centre at Summit's office is fantastic and the service from all the team we work with at Summit is outstanding. Show details · 1
Great Builder! – Summit Projects have done a great job on my new home , easy to see why they have been around as long as they have. Awesome display center in Myaree so many options. The workmanship on the build was first class and Phil Woods the site supervisor was extremely helpful throughout the build , thanks for putting up with my many calls Phil, cheers Show details · 1
Always Fast and Knowledgeable Responses – We were recommended Quentin from a friend whom had built with him and we have not regretted the decision. He was open to our suggested changes in modifying our plans and would suggest good options and explain why and always respond in quick time. We never doubted his expert knowledge. Show details · 1
Fantastic builder! – Summit Projects consistently provide excellent advice and service all the way from initial project planning to site start and building completion. All the steps in the planning and approval process are clearly explained. I have used them for multiple projects and have been exceptionally happy every time. Very highly recommended. Show details · 1
Fabulous Quentin – In the past years our family has had in our dealings with Summit Homes, Quentin Lau has always been a reliable and capable person. As a development architect he has always been transparent and straightforward. You will be hard-pressed to find a more genuine person than him in this role. He does not just see you as a client or customer to exploit… Read more · 1
money from, he sees you as a person to assist in a business where people are manipulated while being prone to unintelligible jargon. He actually wants to help you make your ideal home within your needs. This is especially noteworthy because my family was paranoid that we would be cheated by money hungry grubbers who wanted some quick money.
Efficient, knowledgeable and highly recommended – It was rest assured to have Quentin Lau guiding us throughout the land subdivision, rectification, design and quoting process of our development project with Summit Homes. We highly valued Quentin's in-depth knowledge of the development approval process and readiness to ensure our project runs smoothly from start to finish. We have made numerous… Read more · 1
changes throughout the design process including changing from a single to a double storey build which Quentin has willingly accommodated all our requests. I would highly recommend his service to anyone looking to undertake a development project.
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Fantastic Development Architect – Our Devlopment Architect, Quentin Lau has been excellent throughout the design and quoting process of our build with summit homes group. He went above and beyond to answer all our questions and provide their expertise to design the perfect house for us. We made many adjustments that were never too much trouble for him. Looking forward to seeing the final product. Show details · 1
Highly Recommended – This is our first experience using the service and expertise of Summit Homes. Quentin Lau is our Development Architect for the project and our initial contact person with the company. His knowledge is unparalled. He replies my email very quickly, he is always available, always very professional and helpful assisting in whatever I need and answer all my questions clearly and concisely. Show details · 1
Quentin is a man of his word – This is my first experience using a builder to build a home for me. In this current market I am extremely nervous of a builder trying to rip me off or hit me with price increases. Quentin, my Development Architect, is the only reason I eventually plucked up the courage to sign the build contract as he has continuously reassured me and been there… Read more · 1
to discuss any concerns. He hasn't just signed me up and then moved on, he has stood with me and I trust what he tells me (so that's quite a turn around from how I felt going into this process and that is credit to Quentin). The build is just starting and because of Quentin I now trust that Summit will not let me down. Fingers crossed!
High Recommendation – I have completed multiple projects with Quentin Lau-Development Architect and Summit Homes Group. Quentin imparted his knowledge and experience to assist with my decision making in order to make the best outcomes possible. Quentin's depth of experience in architecture, construction and the development approval process was invaluable and time… Read more · 1
saving. Quentin was always contactable, professional and respectful in every interaction we have had together. I would not hesitate to build with Summit and Quentin again for my next project.
Best builder in Perth – We build with Summit Homes and was an amazing experience. Development consultant Ewan McDonald was very patient with us and he has vast experience with development projects. He was very honest and unbiased in guiding us in the planning stage. The build part was also smooth and took more than expected due to government grants but it was far better than other builders. Show details · 1
Splendid! – Quentin Lau always professional on what he is doing. The main thing we respect him because of his honesty and openness. His opinion is always valuable to us. He assists us from the start through the construction stage with his prompt response. Always available to pick up your call, email and message at anytime, Every client would be delighted to work with him. I highly recommend Quentin without hesitation to my friends. Show details · 1
Great dealing with team at summit homes – Great dealing with the team at summit. They are very knowledgeable. Currently in the prestart phase and the team has been great in guiding us through the build process. Hopefully the rest of the process runs smoothly considering the building climate as it is post covid. Looking forward till we finally finish this project. Show details · 1
Informative Pre-cronstruction Experience – We had Quentin Lau appointed as our Senior Development Architect on the project and had a very good experience with Quentin. He always responded in a timely manner and made himself available to answer our questions. His answers were informative and guided us to make decisions for our build. Would recommend Quentin as your architect! Show details · 1
A Journey Worth Taking – When we approached Summit with our idea of splitting our existing block in two and building a new home on it we found Summit to be extremely helpful with what was needed to achieve the task, suggestions on the style of home that could be built, so we went ahead. The assistance we received in arranging tradepersons to make it all happen was… Read more · 1
outstanding and we knew we had no worries on the level of professionalism of the trades people organised which was first to none. We found Quentin to be very very helpful and extremely friendly with all our dealings with him and he aways kept us informed on what was happening in the various stages.
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MISSION ACCOMPLISHED – It has been a long and enjoyable journey from start to end and with the COVID pandemic you have assured us of your timely delivery and kept to your promise, regardless of any unforeseen circumstances arising during the construction period. Reports from my building inspector showed minimal issues and construction was built to Australian Standards… Read more · 1
and construction went smoothly and timely. Quentin, Robert and his team have meticulously worked on my build, taking time to ensure changes made would be most effective and comfortable for us to live in for a good number of years to come. At every stage of the construction, Robert would keep me informed and when minor issues arose, he was quick to respond and address it. This has given us the assurance of reliability, trust and responsibility in dealing with Summit. Work ethics has attracted a very professional, neat and courteous group of knowledgeable staff at Summit. This is the neatest and cleanest construction site we have encountered from start to end and it has been the smoothest journey with minimal issues for this build. Lastly Summit managed to keep to my budget and prevented any rise in costs for labour and materials. Congratulations to Quentin and your team for all your efforts and hard work put into our home and ensuring every detail is in place. It will be my pleasure to recommend Summit Homes Group to my family and friends!
Seamless and stress-free experience – This was a subdivision project where we knocked down our family home of 30 years to build my parents their dream home and we are pleased to say that the entire family is delighted with the outcome. Taking into account the challenges faced by the building industry boom in Western Australia, we have received a very seamless and stress free… Read more · 1
experience with the Summit team and would like to specifically thank Robert and Quentin for making this a fantastic experience for our family. I am currently living in Melbourne and with border closures and time differences, the Summit team have provided an exceptional customer service experience throughout the entire build process, and my parents are very excited to move in over Christmas. Looking forward to building with Summit again in the future.
Long journey – With all Summit's pre-start meeting is usually rigid and unmovable for a busy blue-collar workers like us. However, Summit's Pre-start process with Sarah-Jane has been a seemless experience. She is able to translate our "ever-changing" requirements into a phenomenal design that we love. Her amazing patient and adaptability to our remote… Read more
communication Vai Emails for design finalisation has been phenomenal. We love her sincerity and directness in finding a cost effective solution to achieve nearly all our crazy design ideas within the budget.
Overall, Summit has gone "above and beyond" for us in our city council's nightmare.
Excellent Consultation, Services, and Advises – Our process has been difficult due to City of Canning re-zoning, but Summit, namely Ewan McConnell and Sarah-Jane Norman have been very helpful and determined to help us through to construction. Sarah is very detailed, prepared, and careful, which are the necessary qualities for the complex pre-start phase. Ewan has tremendous experience and knew… Read more
potential issues through the design process and is determined to help us from the beginning. Summit has done beyond its duty to help us to communicate and convince City of Canning in any possible way. With valuable employees, there is no doubt of Summit's continuous success. Excellent work and it was our privilege to work with you!!
Communication and professionalism is first class. Sarah-Jane Norman was superb – Greeted well by Sarah who knew her stuff. Went through everything at prestart. Would definitely build with Summit Homes again. Sarah suggestions made it easy for both houses being constructed. Hats off to Sarah who not only had to deal with one house at prestart but two. Communication after prestart was exceptional. Show details
Can’t be happier – Summit Developments have just completed building my first home in Wellard. After looking around a number of local home builders I chose to engage Summit as they have a reputation of quality and competitive price. Friends have used them in the past and have had a positive experience. Being a first home builder it was great to be guided thorough the… Read more
initial process with Andy my Designer, he made himself available at all hours to answer my many questions. With my family having experience building homes in the past, it was great to speak with the Summit Construction Manager Tim to discuss different building techniques that Summit use to ensure I was getting a top quality home. My Client Administrator Zia was super-efficient and was able to guide me through the pre start process to select colours and features in the house. In the end her recommendations look great! My Construction Supervisor Matt was able to build my home to a very high standard and in good time considering all the pressures on trades and suppliers at the moment. He was easy to deal with and treated my home like it was his. I can’t recommend the Summit Developments team any higher. They have made my first home build a rewarding one.
Summit Homes Group - Great Services – Summit Homes Group (Projects division) have just completed construction of my home in Wembley Downs - i picked up the keys on Friday afternoon. I was extremely impressed with Summit's project delivery team - both Sandro (Supervisor) and Cerys (Contracts Administrator) were an absolute pleasure to work with - very professional and patient staff.… Read more · 1
Summit should be congratulated on retaining such high-quality individuals in its business.
Both of these two staff members were always willing to take the time to answer any questions or queries.
You certainly have a satisfied customer, in myself.
Jonathan Sheldrick
I was forced to remove my post from this website by SUMMIT homes. No wonder plenty of 5 star rating – On Thursday, 17 November 2016, 8:43, NH Maintenance <maintenance@summithomesgroup.com.au> wrote: Good Morning ... We are happy to have [name initials removed] attend to rectify your garage door issue, however we request you please remove your posts from Product review as we are completing the repair work. Kind Regards, [name removed] … Read more
Summit Service Department
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maintenance@summithomesgroup.com.au
www.summithomesgroup.com.au
Straight after signing with Summit homes/strata living, probems started. When I was so frustrated with them, I took it on Product review website. Then the above email from Summit homes.
I was so exhausted and sick of calling them and arguing with them to get them to fix some of their mess.
Whenever I see their logo or hear their name, I truly feel sick and want to throw up.
Summit now means nightmare,
Bad experience,
Horrible mistake,
Lifetime regret
Exceptional Service + Quality Build = Very Happy FHO – I got the keys today to my first home and I'm very proud to say it's a Summit Home. Aside from the quality and affordability of the build it's the people at Summit Homes that have made a some times stressful experience a very enjoyable one. Special mention too Lauren in contracts who has looked after me every step of the way and Matt the… Read more · 2
building supervisor who was always been just a text or call away. I have nothing but kind words to say about Summit and their people and the beautiful homes they build.
I would definitely recommend them to anyone looking to build their first home or their next.
Good quality and Good service – The building process was a generally positive experience with the house meeting our (high) expectations on quality and level of finish. We wanted to make comment particularly about Nathan (Site Supervisor) and Lauren (Contract Admin). Nathan - did a great job and was a pleasure to work with. His diligent approach gave me full confidence… Read more · 1
that Summit would hit the quality levels we wanted. His proactive, professional and responsive approach meant that any issues were quickly resolved (if not already actioned before we had a chance to pick them up) – this strong approach/focus to quality and customer service is something that is talked about a lot but rarely seen in practice with site supervisors and it was great to see him surpass our expectations. We also want to wish him all the best with his upcoming engagement/wedding!
Lauren - when she took back over the CA of the project, she quickly went to work and ironed out any of the remaining issues with selections or documentation. Her positive, proactive and professional approach goes a long way and in dealing items (both big and small) - she was a pleasure to deal with.
Terrible Experience with Summit Projects – The salesman made a lots of promises before signing the contract. Once the site construction commenced, our nightmare started. We found a lots of poor workmanship, mistakes and wrong installations etc at every stage. We contacted the supervisor for rectification, his first response was to deny, then to find excuses not to do… Read more
anything. Summit projects would not admit their mistakes even if the mistakes were very obvious. Their service was very poor. Their supervisors were very arrogant and not professional. We will never recommend Summit projects to anyone. Summit projects is the worst builder we know.
We are sorry to hear about your disappointing… Read more
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Hi John, we're sorry to hear you feel you had… Read more (+2 replies)