Reviews with attachments
I had the BEST time with Rafael from Super easy storage! He was so kind and professional, he made our experience super easy!!!! Definitely will be a repeat customer for all our storage needs.
On time on budget friendly and efficient service. Highly recommended . Show reply
The best storage ever! I left all my stuff—an entire apartment—in their PODs for five years. Believe me, the sofa, bed, and some cushions had only a light stale smell (after five years in storage!), but the clothes and other things I kept in cardboard boxes had no smell, humidity, or mustiness at all! I just cleaned everything as usual, and that was it. I highly recommend their service to everyone.” Show reply
Latest follow-ups
- +3
I was deeply disappointed. Not only was there constant complaining from the workers, but my furniture was damage. I aka I glad I took insurance from a 3rd party. I was also dumbfounded that they arrived without a single tool, including no measuring… Read more
tapes and constantly told me how things weren’t possible. At the end everyone arrived at the location, but I needed my 15 year old son and neighbour to help me get items downstairs so the Super Easy Storage people could load them. I will never use this service again.
Follow-up · Furniture was damaged I packed boxes and marked fragile, they wrapped the large items. Carrying between location and truck. Lots of complaining. My 15 year old son and I had to move the BBQ downstairs before they would load it.
Positive reviews
I found all the staff at Super Easy Storage so friendly, professional and helpful. Plus it is such a safe and secure place to store things. All of our furniture etc came out of storage looking as good as new. I highly recommend Super Easy Storage.
The two men on the truck were friendly and professional. They performed their tasks very well. The job started a bit late but finished on time. They communicated with us as required. Pleased with the service.
From the first call I found super easy storage to be so helpful and tried their best to accomodate days and times with me they were professional and friendly I would highly recommend them
Negative reviews
Charged more than the original quote and didn’t feel treated fairly when questioning the extra costs. The removalists themselves were good, but dealing with accounts left a bad taste. Once they have all your belongings, you don’t have much leverage. Disappointing experience — wouldn’t recommend.
5 stars for the removalists themselves - they were friendly, efficient, patient and communicated well re timeline etc. The overall experience proved stressful however as the estimate of what could fit proved off and quite a lot of my things couldn't fit in the locker. I lived in a one-bedroom apartment and whilst I did have a large couch I… Read more
didn't have fridge, washing machine, dining table, bed base etc. I have even gone back to the storage calculator post move and entered everything I had and it shows one unit yet I had quite a lot that didn't make it in. This lead to a lot of stress for me on the day, some items I had to give away because I didn't have time to organise another storage unit, and additional expense to move my left over items to a friends.
I appreciate that both online calculator and the sales teams can only give an estimate/no guarantee however I was shocked by how off it was. I'd say unless you have only a studio or live a very minimalist existence one is not enough.
Underwhelmed and paid too much for what you get – When I first used SES services several years ago the we’re fantastic- great price, easy access, good service. Every thing I needed. Over the last 3 years I have been more and more disappointed with them from the massive increase of storage fees each year to the any thing but easy dealings with them. Even just to access my storage unit became more… Read more
and more difficult. I was so relieved when my circumstances changed and I was finally able to retrieve my things and close my account with them. -and even that was an unnecessarily difficult process. Having said that- the warehouse staff and delivery drivers are friendly and helpful- it’s a shame the rest of the business isn’t so.
Recent reviews
Best movers I’ve used. Arrived right on time, listened to all instructions, were careful with all items and packed the module like master level Tetris. Amazing friendly and hard working crew, booking experience was super easy also!
Thank you for the great work. June was very Professional during during the service with your company. Will really recommend any to your company. Thank you June for your patient and great work. Kind regards Gloria
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Great service from start to finish. Communication was excellent, and Rene and Gabriel were quick, careful, and very professional during the unload. I was very happy with the service and would definitely recommend them.
Friendly, professional service and communication. Everything came out of storage in good condition. Happy customer.
The men on the delivery truck were outstanding. Very able and professional. Hard working too.
The guys there have always been great, very communicative would recommend :)
The removal was efficient, professional and surprisingly quick! All furniture was in the same condition which is amazing for 2 years! Celso and Arthur were great!
⭐️⭐️⭐️⭐️⭐️ Five-Star Service! Today I had Super Easy Storage come to collect my household belongings, pack them into a pod, and take everything to a holding facility until we’re ready for delivery to our new home. The service was absolutely outstanding. The two gentlemen who arrived were unbelievable — professional, courteous, and incredibly… Read more
hardworking. They made the whole process smooth and stress-free.
An absolute great service. Thank you very much
Even though I was canceled Saturday for a good reason the service I received today is excellent and the driver was helpful . Thank you
Used to move store and move again 4 months later. Very efficient and friendly. Seemed a little expensive but they got the job done.
In the time that I sold my house and downsized, Super Easy Storage made the whole experience that much easier by collecting my belongings and keeping them secure until the day I moved into my new residence. Delivering them to my new digs was seamless and smooth. Every person I had contact with was friendly, thorough and very communicative. In a nutshell…prompt, professional, perfect !!! SES gets accolades and kudos deluxe !!!! Show reply
Find out how Super Easy Storage NSW, Sydney Northern Beaches compares to other Storage Providers
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Was easy to communicate with from initial contact and consult to planning the booking. Was a last minute booking and fitted me in at a time that suited everyone as it was in a high rise apartment. Great prices much better than a fixed storage unit for our needs. Show reply
Igor and his colleague came to take our home contents away for storage today, great communication, really friendly and helpful. Will definitely recommend to my friends. Show reply
Excellent service. Derick and the team were excellent with both packing and unpacking, took great care of our items and were a pleasure to work with. Would absolutely use again (but hope we don’t need to for a while!) Show reply
Very nice service and reliable !!! Right on time! Thanks for michelle Show reply
So far super happy. Organised everything from overseas. Sales person, Michelle, was very responsive & explained everything. I opted to get an Airtasker to take the items to the storage unit in Thornleigh, & everything went smoothly. Show reply
Very happy with the service, quick efficient collection and loading. Friendly helpful movers. Thanks! Show reply
Easy to book and professional packing and collection. Secure storage. Easy access when required. The team was very accommodating. Show reply
Helpful friendly and strong team would highly recommend the service. Show reply
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Dear Rhonda, Thank you for sharing your… Read more