Reviews with attachments
Communicate on time, come on time. Finish work on time. Above expectation.
Excellent. Matthew and the team were so easy to work with to organise a much needed storage solution. Very happy!
Guys were careful, caring and helpful. Thanks Justin and Jjosh for all your efforts!
Excellent, Great, worker was helpful ,polite and kindness… love it Show reply
Easy done – That was really easy. Organised it within a week and they arrived exactly when they said they would. Packed everything without me having to lift a finger. The storage container is quite roomy. Show reply
Recent reviews
Experts in every way. Thank you Justin and Josh, for your skills in moving, packing and handling our belongings into the storage box, as well as your respect for our possessions and your smooth process.
Since we had multiple jobs at three different addresses in different timelines which requires someone's full responsibilities which super easy storage did the excellent jobs. They are responsible, efficient, careful and really professional. We would like to use their services again in future definitely. Sam Tsui Show details · 2
Very friendly customer service and Justin and Josh were just incredible with helping us move out of and into our new place. We had some issues with our move in date and Justin was flexible and super understanding which we appreciated at a stressful time. This is the best experience I’ve had with movers by far, and I would recommend them to anyone a 100%
This was an easy way to store a smaller amount of stuff. Very reasonable price comparatively and easy enough to organise access when needed. All staff are helpful and good communicators.
The booking process was incredibly easy from start to finish. The two movers who arrived with the boxes were very professional and extremely efficient, they packed every box to maximum capacity while still making sure everything was well protected. Nothing was damaged or broken. Communication was excellent throughout. They kept us informed the… Read more
day before pickup, and again before delivery to confirm dates and times. They arrived right on time both times.
Overall, it was such a smooth and stress-free experience. I honestly couldn’t be happier and would recommend Super Easy Storage 100%
Really great service from Justin and Josh. Really did a magnificent job helping my husband put things in the storage cage and they attached my washing machine for me too. Can highly recommend.
Both Justin and Jason did a fantastic job they did the removal of furniture and boxes with the utmost care and were very careful with care. They were efficient and very efficient and nothing was too much to ask. I would recommend them to anyone.
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Great service and terrific experience with this team! They were punctual and locking in a time was easy. They called the day before then text an hour before arriving . We booked two movers to help load two pods and they were amazing. Professionally wrapped our valuables, including two marble side boards and a marble dinning table. Very professional and helpful. Would highly recommend.
We have been using Super Easy for some time now. It consistently exceeds expectations and is perfect for our requirements. We will constantly recommend them to anyone wanting safe and secure storage services. Extremely professional and fantastic customer service.
I have been dealing with Super Easy Storage for a couple years now and they have been excellent. Collection was easy, delivery even easier! Arranging "visitation" was also a simple process. Communication was excellent, with reminders via emails and txts. Goods were received in perfect condition even after a long time in storage. Plugged in… Read more
appliances and delivered items to specific rooms! Thoroughly recommended! Thanks to Carl, Miki, Justin and rest of the team!
Excellent service. Team initially came to pack our goods and did a great job. Were very careful moving delicate items. When returning our furniture to our new home they were on time, efficient and very helpful.
The storage container was brought to my office we loaded it in an hour while the driver waited. Intermittent access was easy and punctual. Final unloading was just as easy. Highly recommended service.
Justin and Josh made my move so simple. They were amazing how they handled the furniture, fast and so very efficient. I hope Super Easy Storage appreciate such wonderful employees. Yours sincerely, Trish Burke
Fantastic service. Justin rang to say on the way, nearly there and on arriving both guys got straight into the job. I’ve never seen two guys work so well and so fit, friendly, obliging and understanding. It meant a lot to have two people who gave 100% ! Well done to both of you.! Would highly recommend Easy Storage!!
Force to lodge VCAT Dispute – Please stay away from this place! The first scheduled move I was not told until 30 mins before they were meant to arrive they weren't coming due to an injured staff member - when I asked why they do not have back ups, the receptionist said 'it's the weekend and people have lives'. All other movers I contacted were fully booked so regrettably I had… Read more
to reschedule with them for a few days later.
This time, they were 3 hours late. During the move one of my items was damaged. I spoke to the owner, Neil, at the time it happened and he said they would pay for it to be repaired. After a week of not hearing anything back, chasing up the insurance forms and endless phone calls, again with Neil saying he would sort it, I was told that they would transfer me the cost, and book in the repair - I still have not heard back. I am now taking this matter to VCAT and reading the below feedback it seems like it is a reoccurring theme with this company.
The prices may seem cheap, but will cost you more in the long run! Save yourself the stress and AVOID.
Use at your risk – It may look cheap while getting the quote but you end up paying way more than what is quoted. Not sure where to start...Did not show-up on time, no proper communication, mishandled the goods, damaged but did not take responsibility,damaged the floor while dragging the furniture, increased the price on the second month without informing the list goes on. NEVER using them again. Show details
Find out how Super Easy Storage VIC, Melbourne South East compares to other Storage Providers
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They were helpful, friendly and worked as a team. They made it a smooth transition.
Quick and easy, Great communication and help. Advice was great also for packing.
Super patient, support and friendly with a very competitive price.
Great service from Justin and Josh. Thank you! Would highly recommend.
Justin and Josh are terrific pouring rain but still got the job done with smiles on there faces Would Highly recommend Thankyou for all your help Kate and Simon
Excellent and prompt service, great communication. The guys returned items in a timely manner, and friendly.
Justin and the team were great! They were professional, careful and quick, thank you!
Justin and Josh are professional, polite and efficient. Th am you very much!
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