Superloop Fixed Wireless Home Fast 250/20

Liddian was very patient and kind on the phone with me, displaying wonderful and professional customer service. Liddian fixed the issue i had my modem which helped me get back to working from home. Thank you Liddian, 10 out of 10 for your outstanding service

Was with MyRepublic and Superloop was the internet that I believe took over their clientele. It was easier to just “stay” . Our injections were fine initially, but over a period of time the dropouts were up to 10 a day. Very slow to reconnect Show details

Spoke with AZaam Dilshan who helped us with reconnecting home wireless and locked mobile by providing a PUK number. Everything is working again. He was great with patience and very helpful. Show details

My connection is very reliable, I rarely have dropouts. I only had a couple of problems early in the use of myrepublic as it was when I first got it. They were fixed immediately and I’ve had no problems since superloop too over. I was talking to… Read more ·  1

Natasha today to cancel my deceased husband’s account and she was very helpful and friendly, I would highly recommend superloop to anyone wanting to connect to an internet service. I have already had my new superloop internet connection applied to my new address in Red Cliffs and have had no problems with the connection.

The customer service was wonderful- the connection often had interruptions although they were short down time periods- everything was fixed rather quickly- I also think that the location of my home didn’t help- Show details

Polite, fast, and effective. A slow internet problem over two days that was negatively affecting my efforts to finish a module of an online course, and which I had tried to resolve using the usual refresh methods and the Superloop app to no avail, got resolved in a matter of a couple of minutes! Thank you so very much Prakash

Insaf was amazing. A fantastic help. Highly recommend. Showed great patience in getting my router configured and connected back to our internet. Superloop has been amazing since we signed up and super helpful. Very happy. Show details

He was lovely and patient with my issue. I got disconnected and he rang me back and resolved my issue. I was thinking about changing plans a week ago. Not now, your service is excellent Show details

I had an issue with internet not working appointment was made I was unhappy with the time frame Superloop responded and rescheduled the appointment to a more appropriate time There were no problems with rescheduling it was all done in a timely respectful manor very happy with the response and resolve I received. i would like to thank all the team at Superlopp for their assistance we were back online in 24 hours. thank you Show details

I had a great experience with customer support while sorting out my WiFi issue. The representative was patient, knowledgeable, and quickly guided me through the steps to fix the connection problem. Everything was resolved smoothly and my internet is now working perfectly. I really appreciate the efficient and friendly assistance,

Internet dropped out, the information that I got from the AI-Bot was excellent walked me through the process which was very simple and we got it back online, really impressed Show details

The operator I spoke to was easy to understand, super helpful! And patient! She walked me through every step and through the hard times of moving made this very easy for us! Thank you so much Superloop <3 highly recommend!!!!! 10000000 stars! Show details

If you want an ISP that has a 1990s-style 30-day termination clause, and doesn't terminate until you specifically request it (they're too greedy to work out that you transferring away from them for a better service is you leaving), then I strongly recommend Superloop. If, OTOH, you want an ISP that has systems that most switched to in the 2010s, then no, I'd use pretty much any other ISP in the country. Show details

Thank you Senuni @superloop for helping today with my concerns in regards to my internet costs, they listened and helped me out with my service, thank you again Senuni and Superloop! Show details

After establishing it wasnt an internet connection, Suvin stayed on the phone to help me resolve the issue which was an problem with my TV. He helped me resolve the problem. My IT knowledge is beyond how he helped and assisted tonight. Thankyou Suvin. Show details

San was patient and persistent and navigated me through several procedures to eventually achieve a connection. San was excellent, knowledgeable and determined to help me

Ruchira was extremely professional in helping me get connected to the internet and followed up by calling me back twice when the call was disconnected. Excellent service 100/10 Show details

I was struggling to set up my connection to my new place but Rashmika was very kind to assist with my issue. Really appreciate the help or else I wouldn’t have known how to solve it alone. Thank you again!

There was an internet connection error and got connected to Service Agent Sonal Disnayaka. It was an extremely significant support over the phone and his assistance at this time was greatly appreciated. As he recommended to have SUPERLOOP router, which we are extremely glad with the services rendered to us. Once again, we are pleased to convey our gratitude assisting us. Stay blessed! Show details

Umair Khan was very patient and thorough in helping me identify and troubleshoot my WiFi issue. He carefully checked where the problem was and guided me step by step until it was resolved. I really appreciate his professional and dedicated support.

Insaf S. was extremely patient and helpful in resolving my Wi-Fi connection issue. He also took the time to carefully recheck the network to ensure everything was working properly. I really appreciate his professionalism, patience, and support. Highly recommended.

Superloop's Teddy is a great AI chatbot and is far more efficient than other providers in my experience. It actually identified and resolved my internet issue in 3 mins flat. Show details

SHAKEEB needs to get a payrise : )) he has amazing customer service, so much patience.. Thankyou is not enough for his effort today. Specially when we lost our patience.. Please forward our sincere appreciation to him. And management should be so proud of him perfect team player .. Thankyou from the whole family… Show details