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Telstra Gateway Max

Telstra Gateway Max

Gateway Max and Gateway Max 2
4.0 from 56 reviews

This is excellent

I get this Telstra smart modem as part of the cable internet package with Telstra.
At first, I was very doubtful whether this modem can deliver the speed as promised.
However, this modem has exceeded all my Expectation.
It bring the internet speed very constantly as promised and very reliable too.
I am very happy.
And also when the internet connection is down, the SIM card take over immediately so I don’t loose any connection at all.
So it is really smart modem.

Date PurchasedNov 2018

Best router i have used until the day.

I have now been using this router for around 3 weeks and it is serving the purpose nicely. The interface for use is very easy and the number of ports are enough for the use for lan of 2 devices. Also, the range of this router is pretty good. Also, the setup is very easy and so anyone can do it.

Date PurchasedOct 2018

Strongly recommend and is great and reliable!

I got this modem with my Telstra subscription and it is the best modem that I ever owned. The set up was a breeze as the modem came pre-configured and all I had to do is turn it on and connect. The connection is stable and it never drops out. My old modem use to drop out at regular intervals. The bonus is the mo is NBN ready.

Date PurchasedMay 2018

Made in Vietnam !!!

This modem was installed 16 months ago with the NBN package to my home. Thought i would get more out of it before breaking down.
The brand new one lasted four hours before i had to get Telstra tech`s involved in why it kept going off line, not a happy camper.

Date PurchasedMar 2016

Brilliant family router

We have had and excellent and very stable experience with this - vastly better than the old Netgear it replaced. Reach is good - usable wifi in every room (small house) and very few dropouts. I have reset it a few times but I don't know if it made any difference - it pretty reliable and just sits there quietly going about its business. I would recommend this!

Date PurchasedAug 2017

Great router

Great product, comes with all you need to get a strong and stable connection.
2 x 3.0 fast USB ports
4 x fast GE Ethernet ports
1 DSL port for ADSL2 and VDSL2
The fastestratified Wi-Fi standard there is
Easy push button connection to pair wireless devices
Dual Band capacity for both 2.4 Ghz and 5 Ghz
Compatible with ADSL, VDSL and NBN
Access to the Telstra Air network
Well worth the money

Date PurchasedJun 2018

Decent on wifi, exceptional with ethernet.

With a wifi (wireless) connection, the modem sometimes drops out occasionally, sometimes impacting on browsing and gaming. However, using an ethernet connection (wired) provides a very fast connection to the internet. I would recommend this particular product, for sure - because of the ethernet connection (and wireless connection for devices such as phones, tablets etc).

Date PurchasedSep 2017

Never have any problems

The model Gateway max is so efficient, never have any issues. Would recommend this product very highly, has good range and fast and reliable. We have had it for over a year now and everything seems to run smoothly, never lets anything interfere with the internal workings. Telstra modems are good.

Date PurchasedJun 2017

Pretty good - decent range and speed

I've had this for almost 2 years now, and I am quite pleased to say that it was definitely an upgrade over my previous Telstra gateway, providing much better range and speed, especially since it's dual-band now. It was definitely not worth the price, about $300 when released, and you'd be better off negotiating with the Telstra staff if you've had their service for a while. It is also a lot more reliable, however, it still may suffer a very occasional hiccup which then requires a restart. Other than that I don't think I can complain much about it at all.

Date PurchasedApr 2016

Average - WIFI does drop out at the extreme end of the house

This modem came, as part of my bigpond cable package. Modem works fine, except there are some drop outs at the very extreme end of the house - this appears to be inconsistent - not sure what the issue is because if I move 2 meters closer to the modem all is okay and it reconnects immediately. Fast consistent speeds all throughout the rest of the house, barring this extremity. I wouldn't go out and buy this modem if I had the choice, based on the dropout performance.

Date PurchasedMay 2017

Average modem

Got this modem as part of my big pond cable package. Wi fi works fine at ground level but seriously lacking over a big property and had to buy a wi fi booster to boost signal. Apart from that does everything that needs doing.

No would not recommend to buy but does do the job.

Date PurchasedMar 2017

Rubbish router

Got this router from telstra as a part of the NBN deal, absolutely rubbish. Randomly drops out for no apparent reason and telstra blames my computer (which was doing fine on ADSL) then blames on the network cables. Don't know if its the modem or the company but stay away!

Date PurchasedFeb 2016

Very good WiFi signal in both 2.4Ghz and 5Ghz bands.

This modem / wifi router does the job very well, however the gateway interface isn't that great and starts to slow down and needs to be rebooted if you access it a lot. The wifi works fine, great speeds and great coverage in both the 2.4Ghz and 5Ghz bands. Device is a little bulky so doesn't look good.

Date PurchasedMar 2016

Works well

I bought this when setting up cable broadband in my new place. It works fine - I get fast and consistent speeds all throughout the apartment on the 5 GHz frequency setting. Never had any problems with it. I don't use a home phone so can't comment on that side of things.

Date PurchasedJun 2017

Best value NBN FTTN modem

Very cheap and solid performing modem router device for nbn FTTN. I bought mine from Gumtree for $20.Can also be used as a modem only (i.e bridged mode) with other routers. Wireless performance is good too - have 4 devices connected without dropping. Good for a backup device for testing.

Date PurchasedJun 2017

Required upgrade via warranty replacement

Had this modem for about 1 and a half years. It occasionally switched off or reseted itself without any notice. I did not realise that it was faulty all this time so I followed up with Telstra later down the line and the technician who visited suggested that I get a replacement because occasionally modems distributed may be faulty, as they are mass produced and randomly selected then tested.

Date PurchasedJan 2016

Average product, average price, average satisifaction

You get what you pay for. Which is not exactly a bad thing when it comes to the Telstra Gateway Max. It gets the job done at a mostly reliable rate at a very acceptable price. Sometimes it has its issues, but on the whole it isn't a bad modem. It's good at the limited things it does.


Date PurchasedMar 2017

The router is fine for Telstra network, but almost useless for other ISP

The functions are strictly restricted to Telstra, when use it for other ISP, most powerful function, like DECT phone, are not operational. However, for Telstra, this router is totally powerful, most functions are configured automatically. The wireless signal can fully cover my town house, include the small garden, also part of the garage.

Date PurchasedFeb 2016

Very good

This is easy to set up and although I had a couple of issues, everything seems to be resolved now and I can't imagine my life without it! NBN would be great but it doesn't seem as though my area has got that installed yet but no worries we can just live with how slow it is.

Date PurchasedSep 2017

The modem is good, but not state of the art

This modem is good, but it is not the best out there. It works fine but has poor range. We live in an old house with thick walls and it requires an extender for a short distance. It came with our Telstra contract and has not failed or required a service yet. It is easy to use and set up for someone who knows modems.

Date PurchasedOct 2017

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Questions & Answers

How to set up Guest WiFi?
No answers

Can I plug in my Telstra cable into this modem to connect to the internet in place of my current Netgear modem, originally supplied by Telstra 2 years ago? If so, is it a better wireless station than the original Netgear unit?
2 answers
The cable should work fine - I would say for a 2 year old unit there wouldn't be too much difference in performance. Relative to older models though, there would be a noticeable improvement. Hope that helps!The New Modem is for NBN Connections. Probably wont work unless you are Connected to the NBN. If you are Connected to the NBN Already your Netgear modem Probably would not work.


Gateway MaxGateway Max 2
Product TypeModem and RouterModem and Router
Wi-Fi Type802.11 a, 802.11 b, 802.11 g and 802.11 n802.11 a, 802.11 b, 802.11 g and 802.11 n
Ethernet Ports44
USB Ports22
Price (RRP)216264
Band TypeDual Band

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