Requested services to settle a property, was amazed by the excellent, prompt and friendly service. Rowie Thompson was exceptional with her professionalism and patience and quick to forward documents and attend to our needs
Good response times
Ana was really helpful. She always responded quickly to questions and worked hard to get our documents finalised in a timely manner. I recommend as a convenient way to get conveyancing done.
It has been a pleasure dealing with Rowie from Think Conveyancing. She made the process smooth and was very responsive. Rowie was able to answer all the questions I had and provided guidance when needed. Thanks for the successful settlement. Great work!
Great customer service
Rowie was a pleasure to work with. She always kept me updated and is always on top of things. Great customer service! I am in good hands with Rowie, she is knowledgeable and goes the extra mile
Easy and great price
This is the first time I’ve done my conveyancing online. I was was a bit sceptical at the start but found them communicative and pleasant to deal with. Everything went through without a problem. It was also done at considerably less cost than my last time. I have no problem with recommending them.
Think were great to deal with. Prompt and efficient replies and always friendly service. Leah in particular was lovely and very patient with my sometimes silly questions. Would definitely use again.
Poor customer service and all they want to do is charge you more
It was my biggest mistake using them, and i should pay a bit more for quality service. Their response is extremely slow, at times they dont even answer my email.
To make matter worse, their letter to client is nothing more than a template recommending you “buy title insurance”, an insurance nobody buys. They also refer you to ZiPID which cost more than Auspost.
Think Conveyancing the best in their business
Rowie at Think Conveyancing has been very helpful from the start, nothing is too big or too small. We would recommend Think Conveyancing to anyone thinking of purchasing a property and requiring legal represantation.
Made the process a breeze !
We really enjoyed working with Think, particularly with Gail. She advised and directed us in such a professional manner and really took the time to ensure we were happy woth everything. Forever grateful for this!
In good hand!
Highly recommended! Grateful to have ThinkConveyancing as our conveyancer.. Angie is very friendly, accomodating and easy to speak with. Angie Berg is one great help for accomplishing our documents done!
Great service and smooth sailing. Our consultant has been on top of what needs to happen, very prompt at keeping us up to date. Thanks for all your help Rowie.
From my experience with Think Conveyancing,
I would highly recommend Think Conveyancing. Street free, easy and quick service!
As we are currently using Think Conveyancing to purchase our land. Rowie Thompson has done really good job! We are very happy for your services.
Quality customer service
Angie Berg of Thinkconveyancing did a really great job with our settlement. She communicated to us well about the status and progress of our settlement. She was knowledgeable, professional and kind. She made the settlement process easy for us and provided a very good quality customer service.
Jarred Theodore was very helpful throughout the transfer of property process. He provided updates via phone and email and ensured my 1st home buying experience was as seemless as possible.
Rowie Thompson at Thinkconveyancing has a great services provided. She has a quick response and action to all my inquiries and concern. She was very supportive and give all the details of the settlement process step by step. Highly recomended.
The reviewer stated that an incentive was offered for this review
Warning: Do not use
*** Warning: Do not use ***
*EDIT: I've had to edit this to remove the person's name I was dealing with that had a negative impact on my experience, I'm going to keep everything the same but blank her name out as it's all still relevant.
We had what was leading up to be one of the worst first home buyer experiences ever with Think Conveyancing because of an employee they have by the name of ______ _______.
From the very start _______'s customer service was absolutely appalling, she rarely responded to emails, never called back when she sai...d she would and early into the process nearly all communication from her fell silent. One of the last phone calls from us to _______ was that we were concerned that our settlement date was fast approaching and we had not been given any of the documents required to complete the settlement successfully. e.g. Pre-Settlement Letter etc. _______ said not to worry, it was all fine and they would be out to us soon, so we waited. 1 week went past with nothing, and now we were less than 1 week until our proposed settlement date. I called Think Conveyancing to find out what was going on and was advised that _______ had gone on HOLIDAY and had not handed anything over to anyone else to continue our process. Nobody had any knowledge of our situation or urgency of the matter.
Not to be trusted.
Tried to get this mob to tidy up after problems with another conveyancer only to find that this lot was just as bad if not worse. Dont trust their misleading advice as it may cost you dearly.
- Verified customer
Think Conveyancing: a costly & time consuming mistake.
would be very cautious about engaging Think Conveyancings services, particularly in Brisbane.
Our experience was not positive, punctuated by an inexperienced conveyancer, poor communication, unfollowed directions and unsupportive leadership within the Think Conveyancing ranks.
The result was a delay to settlement of 10 days, costing us over $3k in penalties and an exasperated seller who threatened to take our $40,0000 deposit and cancel the sale.
Needless to say it was a very stressful experience, with the Think Conveyancing leadership (I use ...this term loosely) offering limited assistance and taking no accountability for the actions of their team. Even the process of making contact with the Supervisors at Think Conveyancing was odious - the staff attempted to deflect my request to speak to a supervisor several times. I would strongly recommend that you consider another conveyancing service should you wish for a competent, stress free transaction involving your livelihood. This is not the first property transaction Ive completed, however it was most certainly the most difficult, stressful and messy in the worst of ways. As a result of my experience Im now investigating making a formal complaint with the relevant legal bodies. Not only do they not act in their clients best interests, but fail mightily in their duty of care. Please, please pick another company for your property transactions.
- Verified customer
Good services, affordable fees
was recommended by a friend to me and as described it was efficient and affordable
Although the vendors caused complications and a lot of stress for me, Bernadette of Think Conveyancing patiently and professionally could manage the situation and get me over the line. Happy with the services provided and recommend them to my friends.
- Verified customer
Use at own risk, low price isnt worth it. I lost 100K because of their incompetance
I chose this company mainly due to their low rates but I quickly started regretting this choice.
The COS had obvious errors in it regarding dates. The solicitor never picked the errors. they sent me first letter with important dates that were weeks overdue. I tried complaining and the solicitor never responded. Property purchase is probably the biggest purchase anyone ever makes, dont use this company, they will make you loose money
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