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TimePiece Store

TimePiece Store

4.6 from 45 reviews · View Statistics
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Reviews

4.6
45 reviews
  • Product Quality
    5.0 (26)
  • Return Claim MadeYes (0) · No (26)
  • Shipping
    4.8 (22)
  • Warranty Claim MadeYes (0) · No (26)
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Reviewer Photos & Videos

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Pissed off
Pissed off
  • 2 reviews

Absolutely gorgeous

published

I ordered a Longines watch for my son, it was a bit difficult as I'm in Australia and he is in Canada. Tina was excellent to deal with , very responsive and knowledgeable. She went out of her way to make sure I was happy and kept me updated every step of the way. My watch is gorgeous, I am very pleased with this company.

Product Quality
5/5
Incentivised Review No
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Great services and absolutely stunning products with great value.

published

Recently, I found this seller from Google search and ordered Ball Worldtime watch.
First,the price on TimePiece Store was great bargan for me. It came with super fast shipping and watch was authentic product. I had such a wonderfull customer service experience with them. So eventually purchased second watch for my wife.

Product Quality
5/5
Shipping
5/5
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Great Service and Fast Delivery

published

Authentic product, great price and fast delivery. Great customer service from Tina, who answered all questions promptly. Fast processing and delivery. 10/10 would use again.

Product Quality
5/5
Shipping
5/5
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Anna
AnnaSydney, NSW

Tag Heuer Aquaracer

published

Bought a beautiful mens Tag Heuer watch. Great price. Top quality watch. And great customer service and communication. Highly recommend Time Piece Store

Product Quality
5/5
Shipping
5/5
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Great customer service and the watch arrived in perfect condition

published

Great customer service. The watch arrived in perfect condition. Happy customer! I would purchase a watch from TimePieceStore anytime again.

Incentivised Review No
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Exceptional customer service

published

The service I received from Tina was fantastic. All my questions were answered promptly and was kept up to date with everything from finding the watch to the delivery. The watch was well packaged and delivered ahead of schedule. Would highly recommend.

Product Quality
5/5
Shipping
5/5
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David G
David GHobart
  • 4 reviews

Easy Online Process

published

Nothing but a positive experience purchasing my TAGHeuer. Easy process hassle free. A great price and good communication. Arrived promptly and in perfect condition.

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Product Quality
5/5
Shipping
4/5
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Excellent product and excellent service.

published

Tina was very attentive and very helpful with my purchase. I would recommend them to anyone looking for a high end watch. Their pricing is also very competitive.

Product Quality
5/5
Shipping
5/5
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Anton R.
Anton R.South East Queensland, QLD

Purchase of my Hamilton Khaki Xwind

published

I cannot recommend these guys enough, Tina who I dealt through was absolutely brilliant, even to the point of changing my initial request to a different model.
All details and time lines we met and a follow up email to boot.
Highly commendable

Product Quality
5/5
Return Claim MadeNo
Warranty Claim MadeNo
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The reviewer stated that an incentive was offered for this review

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Lea
LeaSydney, NSW

Trustworthy. Prompt service.

published

I am happy with the price and service provided.
Regular emails kept me updated on the progress of my order, giving me a sense of security through the purchase process.

Product Quality
5/5
Shipping
5/5
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Top Service

published

The Watch Brand sells itself, it is the Retailer that makes the difference.
The Service Team were Excellent. All email questions were answered within 24 hours and factual.
Delivery was as advised.
Very happy.

Product Quality
5/5
Shipping
5/5
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Gary D.
Gary D.South East Queensland, QLD
  • 6 reviews
  • 1 like

Amazing experience

published

I decided on a particular watch I was after and found The Time Piece Store had it on stock so contacted them. Tina could not have been nicer! She was prompt and friendly in her communication and the watch arrived today. It has exceeded all my expectations and I would thoroughly recommend these guys to anyone. Thank you!!

Product Quality
5/5
Shipping
5/5
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I am satisfied with my watch.

published

I was very satisfied with the product and the pricing. It was exactly as described.

It arrived in just over a week with a tracking number provided.

The seller always responded promptly to my emails.

My other suggestion are that a direct payment with a credit card be offered to those who do not use PayPal, that the customer identification process be limited to the acceptance of a valid credit card payment and a delivery address , and to allow delivery to a post office box for added security.

Shipping
3/5
Incentivised Review No
Return Claim MadeNo
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MDC
MDCGreater Melbourne (Metropolitan), VIC
  • 3 reviews
  • 1 like

Exactly as described

published

We purchased a Tag Heuer Aquaracer and received the watch within 10 business days.
All of our initial questions were answered within 24 hrs and were extremely professional in their approach. The price was the best I could find.
I would definitely not hesitate to buy another watch from The Timepiece Store.

Product Quality
5/5
Shipping
5/5
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Easy ordering, fast delivery

published

The ordering process was very smooth, and my watch was dispatched promptly—even delivered ahead of time. Customer support was very helpful, and kept me up to date. Watch arrived as promised—wearing it right now.

Product Quality
5/5
Incentivised Review No
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Questions & Answers

John
Johnasked

Has anyone tried accessing the discount made available by direct deposit?

There is a watch advertised I am interested in and it indicates there is an approx $600 discount if you direct deposit into their bank account.

Seems pretty dodgy and likely limited refund protections.

No answers

Get an answer from our members

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