TimePiece Store

Order came through ok in the end after much ado over tax and duty. Turned out ok in the end. Watch out also for their warranty provisions. These watches aren’t covered by traditional Australian warranty.

This is a legitimate business and they do sell genuine watches. In my case, they were able to source a Titoni watch that was discontinued some years ago. This would probably also explain the reason that they offer a store warranty rather than an international warranty - something to be aware of but clearly stated on their website. The communication throughout the ordering process was prompt and consistent. I received my order quickly and the strap was sized exactly according to the measurements I sent. I am happy with my experience and am particularly satisfied with their prices.

I advised anyone to buy watches from timePieceStore they are perfect and they take care of the customer and they have amazing products and thanks for support mrs Tina she keep updating you and take care of the customer

TimePiece Store sourced an out-of-stock model of watch for me, and included the original Seiko warranty as requested. They took the time to respond to multiple questions via email, responding within 24 hours. The watch was exactly as described with genuine paperwork, warranty and box. I'm extremely happy with my purchase and would buy from them again.

I purchased the Ball Engineer III Pioneer watch from TimePiece Store. The watch itself is an AWESOME piece and I haven't taken it off since I got it. The service and handling of the shipping from TimePiece store was very satisfactory and I would not hesitate to purchase from them again!

Very happy with watch. Some delay in finding it. Shipped from Asia in good packaging. Would shop here again. Range of watches relatively small. Prices are reasonable and customer communications excellent.

Communication surprisingly good. Company appears to be based in Australia, but product clearly drop-shipped from Asia (not a problem, just worth noting if you prefer to shop local), and also explains why they insist on the $55 shipping even if you're in Australia!

Price was right - even with exorbitant shipping - and watch arrived in perfect order. Haven't had any reason to doubt the warranty service would be similarly good too. Would certainly consider shopping again.

I researched a new Swiss watch for some time, and TimePiece store was the best value by far. They processed my order promptly and Tina’s service and communication was excellent. Highly recommended.

I bought a beautiful watch for my husband. I am happy with the service and quality with the service thank you to you Tina and TimePiece Store team. My husband has a huge passion for watch. I am glad you guys help me to give him a excellent Birthday gift. Definetly I would purchase from you guys again.

Ordered a new, rarer, watch. Tina helped me via live chat to make a deposit and arrange delivery when I was ready. Final payment was made and the watch arrived 5 days later. Really happy with the authentic product, great service and great price. 100% legitimate Australian business, don't be worried about that! Thanks again to the team, very happy. Although shipped from Malaysia, it is an Australian business with an ABN, GST and all is accounted for.

I have tried on two occasions to email this web site for information on a particular watch. No email was answered. This does not generate confidence that if you have a problem that they will even answer your emails.

The only website i can trust to buy genuine watch online. Super fast delivery, easy to cummunication with seller. Will order again next time.

Was hesitant at first spending so much money with an organisation I've never dealt with or even heard of. However, I did my research and was satisfied and confident that these guys would not only supply me with a genuine item, but also provide superior customer service... And guess what? They DID BOTH IN SPADES!!
They even adjusted the bracelet size to suit my wrist free of charge
Could not recommend these guys enough and would not hesitate in using them again!
Many thanks Tina & Co.

My wife and I submitted numerous enquires via the website, attempted to call several times, all of which went unanswered. I was looking for a Tag Heuer Carrera Cal 1887 but was not going to just hit buy now. I needed to see the piece and make my own assessment to be satisfied that it was what it said on the tin. They have a Victorian phone number prefix, but i feel like this is a re-direct to a foreign business. And I feel that just because they have .au web address doesn't mean they are an australian company. Buyer beware, thankfully i did not proceed with a sale so i am no worse off other than a little of my time.

Really impressed with the whole experience. Very quick delivery and the watch is absolutely the real deal. Saved around $300.

I was cautious about buying a quality watch online but was surprised and relieved when my new Longines watch arrived by Fed Ex within the stated period. Their prices are unbeatable and I wouldn't hesitate to recommend Time Piece Store to anyone who wanted to save hundreds of dollars on a quality watch,

All very good. Watch delivered exactly as specified. I was a bit nervous but all fine and excellent customer service.

Purchased a Tag from the online store fast shipping and delivery. 1month of use and the watch required repair. Sent back to the store two months ago and still waiting. The cost saving is now meaningless as they don't offer the same manufacturers warranty that local stores do. Takes the gloss off a present.
Fast shipping appear to genuine articles
Poor after sales and follow up