MzB
MzB

Thank you so much for taking the time to write a review for the benefit of others like me. I have one of these kettles 'in my cart' (eBay) but will be promptly taking it out of 'my cart' and replacing it with something else that will last more than a few months! (my previous kettle lasted me years, despite not even having been a 'branded' kettle). So, thanks again!

The Bird
The Bird  

It's a shame that ours lasted for such a short while as it was a nice looking kettle. The company did replace it with another one, but it was a different model and not a glass one and so far it has been working okay. Cheers

Agnes L.
Agnes L.

My TODO kettle model HHB1771 APP NO. TUV020586EA has stopped working. It still under warranty purchase date was 30 August 2021. Please let me know what to do next and who’s to contact. Please respond ASAP as I urgently needed a kettle. Thanks. Agnes Fabay, mob. 0421812156

Tracy
Tracy

Can anyone advise how to remove the calcium filter, my sister is having trouble removing hers and no instructions in the manual

anne
anne  

Sorry, mine broke before anything required replacement. I did clean it regularly with vinegar and water

berry
berry

Are Todo glass kettles BPA free

anne
anne  

I have no idea

berry
berry

Are Kodo glass kettles bpa free

Sue P
Sue P

My kettle has died

How do i get it replaced?

Ta

Kona
Kona  

Depending on where you purchased it you may be able to obtain a refund. I doubt you will hear back from the manufacturer, Todo. I never did so contacted the company I purchased the item from. I eventually received a refund from OO.com after informing them of the issue even though the product was over the 6 month warranty period.

Jen
Jen

Is there a warranty for my 5 month old HHB1771 automatic cordless kettle?

Kona
Kona  

From memory the warranty is 6 months. My kettle was older than that however I got a refund from OO.com after I said I would go to the dept of fair trading. I never did hear back from Todo. I would never buy any of their products again.

Kathy
Kathy  

The minimum warranty period on small appliances under Australian Consumer Law is 12 months- not 6. Todo don’t get to ignore the law by halving the warranty, and neither does the retailer you buy the small appliance from.

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