Great outcome for a great price
I contacted several mobile operators to get a small roof section repair on my old Mercedes. Chris Hinkley from Touch up Guys Knox was the only one to bother with the job, others quoted in 4 figures as a deterrent to doing small work. He came over, we discussed options and he did the work on the spot at a third of the other quotes. Highly professional and will certainly use him again.
- Verified customer
Ken from touch up guys northern areas of MELBOURNE, fixed a large stone chip on the front bumper on our brand new Suzuki Vitara. Ken bid a great job, looks as good as new. I highly recommend Ken if you need a repair ring the touch up guys and they will give you his phone number.
Thanks Ken good work, happy to see somebody that knows there job and very reliable.
A satisfied customer
I am very happy with the work carried out by Alex (of Dandenong) to repair a scratch on the rear-window spoiler of my Hyundai Kona.
He was pleasant and courteous, arrived punctually, took time to do a thorough job - while patiently explaining the procedures he would be using - and completed the work to my satisfaction at a competitive cost.
I have no hesitation in recommending the services of Touch Up Guys, and Alex especially, to anyone in need of the services of this company.
Extortion and Fraud VCAT Claim Pending
VCAT Claim pending for the extortion of AN EXTRA $325 which was charged at the last minute - post job completion - completely out of the blue. [name removed] from Hastings Touch Up Guys NEVER mentioned or quoted the full amount of $825; instead he lured me in, under the proviso that the full scope of works would cost $500 and then slapped me with an additional $325 after he dropped my car off (at my place of work), knowing full well the circumstance (of my location) would force me to ‘cough up’. I was in such a state of shock, sickened to my co...re and ‘numb’ from ‘being robbed in broad daylight’ that I just paid the extra money and are now in the process of ‘recovery’. Most quotes received for the FULLY completed job (which was also unfortunately, not up to standard) were between $150 and $500. I chose [name removed] (being the most expensive quote of the lot, at ‘$500’) due to the convenience of the process; however he extorted those extra funds and refused to rectify the situation when I offered him the opportunity to refund the $325 excess. He has since involved the National Manager of The Touch Up Guys and together, they are now subjecting me to legal bullying! Beware before dealing with this franchise and more specifically the Hastings operator!
- Verified customer
David Deakin from Touch Up Guys - Blacktown fixed the scratches on my car's bumper. He did an excellent job. He is very professional and attended on time. He kept the appointment even though it was raining and it was cold. Worked on the car in my garage. Highly recommended.
Touch up Guys Frankston - Victoria
Roland and Adam were absolutely awesome! (Frankston - Victoria)
Above and beyond when it comes to customer service, but even more importantly the finished product on the car was amazing!
It came out looking brand new after my partner had damaged my mums car we were quoted a very high price and 4 days from another repairer the car had been to in the past. These guys, beat that price by a mile and it only took them half a day to fix up!
The colour matched perfectly and all of the dents/scratches were gone!
Very happy and relieved! Would bring cars back here again and would recommend to others!
the go to man
Had a badly damaged rear bumper.Was told by other panel beaters that it could not be repaired, Ayhan did a great job and went the extra yards to ensure that it looked like brand new.It was not cheap ,;but it was a lot cheaper than a new bumper. Pleasant manner despite unfavourable weather.
Stay well clear!
(1) I dealt with Nick Baker (Adelaide western region)
(2) Asked for a quote, never got one, said he was too busy to come out anyways
(3) Got a quote for another job later and he never turned up. We had a time scheduled, I left work early and he never showed. No text message, no email, no phone call, ever. No apology whatsoever, just no communication.
WORST customer service I have probably ever experienced. His quote came in at $325. After he did a no-show I went to another company who were extremely professional, arrived on time, communicated brilliantly and did a fantastic job for only $198.
I really dodged a bullet with this guy. Thank goodness he never came out and did my car.
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