No communication + no service = no business
Received quote mid September but was offered next appointment 4 weeks later. Phoned to confirm appointment the day before but was told provider had intended to phone me that night to advise he could not be there for 9am the next day due to backlog from wet weather. My job was rebooked for the same day a week later. I waited for that day and appointed time but he did not come . Phoned 1.5 hrs beyond scheduled time to request return phone call to advise expected arrival time. At 3hours after scheduled time and 5 weeks after booking I have no return call and no show of provider.
If you live in Canberra Do Not use this company. It does not deserve your business!
I sent pics to [name removed] at Touch Up Five Dock he said $330 for a no2 repair or $660 for 1 - I took 1 .I put the car on the slab and accidentally went over the edge. 20 mins later [name removed] rang and said I'd scraped one of the guards but he'd still do the no1 job for $660. I said I'd make it $700 he said ok. The car looked fine when I picked it up and I gave him $750 because he'd had to do a bit more work. He was very happy. He told me not to wash it for a few days. It still hasn't been washed. A few days later a 10 inch crack open...ed up on the right guard. I sent [name removed] a pic of the crack and left a message on his phone asking him to contact me to arrange a suitable time to retouch it. That was over a week ago and yes you guessed it I heard nothing back from [name removed]. Extremely disappointed not just with the work but his refusal to engage with me and do the right thing. Approach with caution.No actually that's being too polite DON'T GO THERE !!!
First-class job by Perry in Canberra
I had bumper damage on my Forester which was bigger than the palm of my hand, with plastic scraped away, not just scratches in the paint. Flawless repair, I was genuinely impressed. I had been pretty sceptical at first, especially considering the price, but after seeing the results I would happily recommend Perry to anyone.
Vince from Touch up guys Burleigh Gold Coast arrived on time excellent communication skiills my car is 5 years old but now looks 5 months old I could not find fault in any area. Vince also gave me product advice on how to detail the interior & I purchased his recommended product resulting in a stunning result.
- Verified customer
Almost A4 size scrape on front bumper due to a parking incident, an eye sore that stood out. Bruce C. from the Ipswich Touch Up Guys in Brisbane did a fantastic job, you would never know the scrape had ever happened. Perfect colour matching. Polite, friendly, on time and gave a competitive quote. Would recommend this guy 100%.
Had Dave come fix up some work on my Ke30 corolla
He did an awesome job and was very nice and took a lot of pride in his work
Before payment he made sure I was very happy with the work
Thanks again, will highly recommend to anyone that needs work in the future
- Verified customer
An invisible repair
After getting some scrapes and scratches on the front right side bumper bar from a car park encounter I made a booking with Touch Up Guys. You upload a photo of the damage and they then give a quote. Perry of Touch Up Guys in Canberra did an excellent job leaving an invisible repair - a tribute to his 20 years of experience. Cost $308.
- Verified customer
Referred some shopping cart dents to the Touch Up Guys for a quote on Sunday. They responded on Monday, and Craig from Rode Road had the job done on Tuesday. All organised with a couple of phone calls, and I didn't even need to be at home since we organised access to the car in the garage. Craig did a brilliant job in a tricky spot, so would never know the dents had been there. A minimal price involved and excellent value to keep the car in pristine order. Highly recommend and many thanks to Craig.
Orange Peel finish on a small scratch/dent
Submitted online pictures for a small scratch/dent repair on my newly purchased car.Received a call and quote of $120 over phone. Booked and man came requoted $200 for a better professional finish. I agreed he left and returned in 2 weeks,finished job in 2 hours I paid cash $200,no receipt given. Said he would return following week to buff as orange peel effect on paint. Following week no show then text away to Bali for a week will call on return.After another 2 weeks rebooked,again no show.Another week I rebooked,today no show.I do not recommend Noosa Touch Up Guys.
Great outcome for a great price
I contacted several mobile operators to get a small roof section repair on my old Mercedes. Chris Hinkley from Touch up Guys Knox was the only one to bother with the job, others quoted in 4 figures as a deterrent to doing small work. He came over, we discussed options and he did the work on the spot at a third of the other quotes. Highly professional and will certainly use him again.
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