Review your last buy on ProductReview.com.au
Touch Up Guys

Touch Up Guys

 Verified
Touch Up Guys
4.0

164 reviews

Positive vs Negative
74%26%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Rates and Fees
4.6
Transparency ?
4.4
Job Satisfaction ?
4.5
Timeliness
4.3
164 reviews
5 john m.  · Stef did a fantastic job. Went above and beyond what I expected. Great job. Thanks.
5 Fotu A.  · Good fast service, was able to find time with urgent service required. Avinesh from Campbelltown who took care of the repairing.
1 honestruth  · Very rude when i made an enquiry. Very poor customer service.
5 Dianne H.  · Thank you Bruce from Touchup Guys Redlands/Wynnum. Restored the bump on my car to looking like new. Amazing. Prompt, friendly, and efficient.
5 KymS  · Adelaide operator does outstanding work and almost half the price of main competitor. Had all rims done and some chips sorted.
5 Pam G.  · I used the touchup guys for my scratch repair at home.i was impressed with their professional approach from start to finish.would highly recommend them Pam G
sun9diana
sun9dianaVIC
 

Ayhan from Melbourne did two spectacular jobs on the same car. Ayhan was able to blend the paint to almost completely match the original paint, after hitting the side of the garage wall when reversing. The original and the blended paint is impercitible and unless at certain light angles, it cannot be visible to the naked eye. Ayhan is a… Read more

perfectionist in his paint work and I have saved his number on my phone. Ayhan quoted the job based on the photos and was able to schedule the job quickly. He was transparent with the expectations of the paintwork as he mixed the paint and did not have the exact colour.

Catherine
Catherine3 posts
 

I recently reached out to the Touch Up Guys and was immediately contacted by Roland who s excellent to deal with. Roland had my car back to me looking perfect again after working on it for a few hours. Highly recommended business. Show reply

Ask the reviewer
  • Thumbnail
Wayne
WayneNSW9 posts
 

I highly recommend touch up guy operator Dave Deakin for the repairs on our Silver Mitsubishi eclipse cross. The damage was to the front bumper, front mudguard and plastic wheel arch mould. The repair and colour match is perfect. Dave is very friendly and knows his work. The whole job was $250 cheaper than a panel shop in Blacktown. I highly recommend him. Show reply

Ask the reviewer

Reviews with attachments

  • Thumbnail
  • Thumbnail
Sport B.
Sport B.9 posts
 

Great job by Adam. Several nasty looking scratches on the plastic bumper = gone. Took him about an hour and a half at my place. Good as new. Recommended. Show reply

  • Thumbnail
  • Thumbnail
John D.
John D.QLD
 

From the quote through to the finished job, I was very happy with the whole experience. I hit a pole in the supermarket carpark and was looking at claiming on Insurance. When i saw the excess i nearly cried. Then i called Touch Up Guys and it was quoted at well under half my excess, AND it was done conveniently in my driveway. Very good service thank you.

  • Thumbnail
  • Thumbnail
  • Thumbnail
Christian watts
Christian watts QLD2 posts
 

Brilliant work by the Touch Up Guys, my Jeep is looking fantastic again!

  • Thumbnail
  • Thumbnail
NEV
NEV10 posts
 

Bryan from Touch Up Guys Carrara did an amazing job in our car. Very thorough and obviously cares greatly about doing the best job possible.

Positive reviews

Leon O.
Leon O.QLD
 

Super convenient and didnt have to claim on my insurance. I thought it would be a hassle but i simply submitted a quote on the website and Craig got back to me in a few minutes. I accepted the very reasonable quote and the job was done to showroom standard.

Felicia M.
Felicia M.WA2 posts
 

I had such a great experience getting my car’s scratch repairs done! The team was incredibly accommodating with my schedule as I’m not always home, but they made booking in so easy and flexible (even reaching out after hours which suited me). The job was done super quickly and the results exactly what I was after. On top of that, the pricing was… Read more ·  1

really reasonable, great value for money for such quality work - especially given I was quoted almost 4 times the amount elsewhere. I’d definitely recommend them to anyone needing fast, affordable and reliable car scratch repairs.

Thanks again!

Paul
PaulNSW5 posts
 

These guys are amazing. At least Brad is. My car now looks brand new. Impressive that Brad took so much care and attention to details with so much patience. The final job is the car looks Brand New. Highly Reccomended.

Negative reviews

KBS
KBSACT
 

Quote process was easy and quick but after booking and rebooking the appointment 4 times after several no shows, I gave up. Last time they told me they were booked up for 2 months.

Dean
Dean
 

Pathetic Service response – Absolutely appalling. Rang and provided details. Follow up calls in answered. Then get a call saying missed call. Provided same information again and promised response within 24 hours. Still no response after 10 days. Bloody appalling and pathetic. Steer clear.

Mechanics

Find out how Touch Up Guys compares to other Mechanics

Know better, choose better.

Compare all
Kayne J.
Kayne J.
 

Bad customer service – Possibly worst customer service I’ve seen, didn’t reply with quote in time as stated in email, had to follow up again. Got a simply reply of “I can’t fix that” on 3 small scratches no bigger than a nail head. No reason why, no other info. Can’t imagine their workmanship if the easy part of customer service can’t be done correctly.

Recent reviews

Happy customer
Happy customer3 posts
 

George from Touch Up Guys Hornsby is the supreme professional, we cannot recommend him highly enough, just a true craftsman , he did an awesome job on my wife's car . Show reply

ikeman
ikeman2 posts
 

I had Gary Marshall out to my place yesterday 16/4 to repair some minor damage to LHF 1/4 panel. Also a ding in the side from obviously a supermarket trolley. Gary visited to view damage beforehand to assess and provide quiet. The quality of Gary’s repairs yesterday were absolutely brilliant. Would highly recommend if you reside in the eastern suburbs of Melbourne. Very satisfied customer too. Show reply

  • Thumbnail
Pete
Pete28 posts
 

Don’t bother It’s all too hard for them – Sent him photos of the very minor scratch and he came back and said that I should take the car to a smash repairers as they would do a better job Honestly the repair was basically a very small white dot and very slight indentation This was the email that he sent me Hi …. I would recommend getting it sprayed again in a panel shop as the whole… Read more

door might need a new spraywork and there is high possibility of contamination doing in the open. Regards ….

See that tiny tiny paint mark?

It was too big of a job???

lol. lol lol

I used Jim’s instead of them

Obviously it was just too hard for him

Lol

Ian
Ian3 posts
 

Repair of scrape on LHS of my car – Adam from Touchup Guys did a really first class job on repairing the scrapes on my car. I cannot rate him too highly. And the cost of the service was quite reasonable. Recommended.

gcalayag14
gcalayag14NSW
 

Expert Knowledge offered by David D – Requested a quote and got a call from David Deakin and offer his expertise and recommendation for me to save hard earned money. Very valuable knowledge and really appreciated his time over the phone.

Lesley
Lesley
 

Thanks Brad – Brad, from the Touch Up Guys (Gosford) absolutely made my day when he removed all sign of the disfiguring scratches from the corner of the bumper on my car. So impressed with the service and quality of work. Looks like new again. Very happy to recommend. Thanks Brad.

Fazee
Fazee4 posts
 

As good as new – This review is a little late but I was so happy with the outlook of my car that I needed to write a review. Professional and friendly service by Adam. He did such a wonderful job, my car had never look so good! Highly recommended!

  • Thumbnail
  • Thumbnail
Ron B
Ron BNSW4 posts
 

Great Service – Paul from Port Macquarie did an excellent job repairing the plastic bumper on my late model Mux. I highly recommend his services. Great job, very professional and extremely convenient having it done at home. Show reply

Mechanics

Find out how Touch Up Guys compares to other Mechanics

Know better, choose better.

Compare all
  • Thumbnail
  • Thumbnail
  • +3Thumbnail
Greg P.
Greg P.QLD4 posts
 

Very happy with the job – After my daughter deeply scratched her rear passenger door and part of the rear quarter panel on the corner of a brick wall, I contacted the Touch Up Guys. Sent some pictures through and received a quote back which was very reasonable. A date was worked out, Adrian turned up on time as organised, was very friendly and an absolute legend. The… Read more

result was a repair that is not detectable. I can highly recommend this service, and whilst I'd rather not have to call them again (of course), they'll be my first call in the future.

  • Thumbnail
Imre
ImreQLD15 posts
  Verified

Excellent job, well recommended – Totally recommend Bryan on the Gold Coast. He fixed up my Subaru's rear bumper. It was a reversing accident with very deep scratches on the rear bumper and quarter panel. He did a fantastic job, no sign of the accident anymore and the best part is that it was $210 cheaper than Bumpertech quoted for the same job. Booking was easy and he was on time.

Mike at Taree
Mike at Taree26 posts
 

Great job, good value – Jimmy, Taree arrived with his laboratory and paint shop on wheels. He expertly fixed up the nicks and chips on the bumper bar I'd inflicted on my car from hitting the posts in my car port, the stone chips on the bonnet and the edge of the door where I'd opened it against a brick wall. Now the car which is coming up four years old looks like it's just rolled off the showroom floor. Great job. Recommend. Show details

  • Thumbnail
  • Thumbnail
brian qld
brian qldQLD19 posts
 

GREAT JOB - WILL USE AGAIN – Gary did a superb job on car - real nasty deep scratch - matched colour beautifully was running a bit early - kept us informed will use him again

Looking for perfection
Looking for perfectionNSW150 posts
 

Great service and reasonably priced – George from Dural Touch up Guys came out several times to touch up the scratches to all our cars. After the touch up, the cars looked brand new. We would highly recommend George who is very reasonably priced and lovely to deal with.

CheeseMan
CheeseMan2 posts
 

Great service all round! – Woke up to neighbour having backed into my car. Adam arrived and corrected the damage within 4 hours of my enquiry. He did a wonderful job! Car looks flawless!

Bianca S
Bianca SNSW5 posts
 

Disgusting job – We had touch up guys come out to fix a scratch on our bumper bar. For a small scratch he rubbed the whole bumper back (which I thought was unnecessary). The next day on inspection the paint had bubbled and there was scratches all over the bumper bar. We organised them to come back out to fix it again. He would only fix the bubbled parts but… Read more

refused and was very rude about it, that he would not fix the scratches stating we had done them, but it was clear it had been done when he rubbed it back. The scratches looked like # harsh key on your phone pattern. We are now going to have to go to a smash repairs shop to have the bumper bar fixed by a professional. I would not recommend this company at all especially the guy that looks after the central coast

Helen H.
Helen H.
 

Beautiful, excellent work! – Couldn’t recommend Touch-up Guys Joondalup highly enough! On having my new MG for only a day, I had a slight bingle in my carport. I did a lot of research trying to find the best smash repairs and I did! Will came to my home, pointed out an extra problem, fixed that along with the paint scrape marks on the left front bumper. Being blue metallic… Read more

the paint work that he did brought my car back to new! I’m so grateful, he did beautiful, exceptional work. The cost was affordable and well below my insurance excess. Hopefully, I won’t do anything silly again in the future, but if…I will choose Touch-up Guys again!

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.