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Traveldream
4.7 from 219 reviews · View Statistics
See the Best Booking Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

  • Transparency
    4.4 (92)
  • Customer Service
    4.6 (127)
  • Trip Completed Yes (105) · No (37)
  • Ease of Booking
    4.7 (134)
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Joanne
Joanne
  • 2 reviews

Love this place

published

The Mantra were very easy to deal with. The staff were lovely. The room was great. The facilities and location were fantastic. Perfect getaway for myself and my husband. Definitely recommend!

Transparency
5/5
Customer Service
5/5
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Sue
SueHunter Region, NSW
  • 2 reviews

Kangaroo island

published

Everything went well accommodation was as expected. I would suggest the trip to kangaroo island needs a 4x4 or all wheel drive car as a lot of roads a dirt & the car hire company gave us a car that we were not allowed to drive on dirt roads. This limited the areas would could access which was disappointing.

Transparency
4/5
Customer Service
4/5
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Peter
PeterCanberra 2600, ACT

Great trip and service from TravelDream

published
Transparency
5/5
Customer Service
5/5
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  • Verified

Saved our holiday from ruin!

published

We were recently horrified when just 4 weeks before leaving on a dream holiday to Europe and to visit a sick relative, ANA cancelled our tickets due to the Ukraine conflict rerouting issues. At such short notice very few tickets were available on other airlines, and those that were, were hugely expensive. ANA offered little help or any solution. Enter Kristen at Traveldream. Kristen spent hours on hold on the phone and her persistence made sure a reluctant ANA found a solution. There is no way I alone would’ve had such success. Thanks Traveldream for saving our holiday.

Transparency
5/5
Customer Service
5/5
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Great trip.

published

We were delayed flying to Norfolk Island on the Friday due to a Cyclone near it.
You did a great job of re booking us for Sunday, even though we had to be up early to go to Brisbane first.
Travel insurance helped out on additional expenses.

Transparency
4/5
Customer Service
4/5
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Gavin  Carpenter
Gavin CarpenterAlice Springs, NT
  • 3 reviews
  • 1 like

not sure about travel dream assume thats who we probably booked through on the spur of the moment.

published

Just do a trip to Berkeley river Lodge. We were travel dead and just wanted to get out somewhere, anywhere. The best few days we have had at any time. We were the odd ones out as all were from WA but we jumped the border ( NT) as we were aware we could jump back home again quickly if need be last year 2021. We did 4 night deal at the time. Fair chance we will do it again in the future. We did not study the whatevers and just went on the short notice when we saw it, worry about the good, bad or ugly later. certainly no ugly or bad. Drove to Kununurra and had a good look around

Transparency
5/5
Customer Service
5/5
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Pam Hewitt
Pam HewittHunter Region, NSW

Must do trip

published

COVID interrupted cruise but otherwise great food and accomodation. Crew staff so good and professional. Kangaroo Island was fantastic and our driver was awesome. Meals supplied were good and tours well organised

Transparency
5/5
Customer Service
5/5
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Exceptional Service

published

We booked with Traveldream in late 2019 for a flight to Paris via Vietnam but this was cancelled due to Covid. Full credits for rebooking alternative tours were provided without fuss or cost penalty. Communication was prompt and ongoing throughout our rebooking in 2021 for a Kimberley cruise which was also cancelled again and rescheduled in 2022 due to Covid. The new dates didn’t suit us, so again Traveldream went the extra mile to find us an alternative date in 2021, again with no cost penalty.

Special thanks to Lauren and her team for their great work!

Transparency
5/5
Customer Service
5/5
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Berkeley River Lodge

published

We booked this fantastic trip with the Traveldream team who were very professional and easy to deal with and received all information in a timeley manner.
Would highly recommend this company.

Transparency
5/5
Customer Service
5/5
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Mel
MelKimberley, WA

Highly Recommend

published

Hadn't heard of Traveldream prior to our booking for Berkeley River Lodge, was unsure but Traveldream exceeded our expectations with prompt efficient communication and service, no hidden fees or costs.

Ease of Booking
5/5
Incentivised Review No
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Paul
PaulPerth, WA
  • 3 reviews

Great personal service

published

Was impressed with Travel Dream, a small personal company. Friendly, prompt service, great pricing on Berkeley River Lodge. Will use them again. Don't pass over Berkeley River Lodge as a travel option.

Ease of Booking
5/5
Incentivised Review No
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Darren M.
Darren M.Darwin, NT

Prompt responses to all my enquiries

published

Had never used Traveldream before and was a bit sceptical at first. Product they provided was excellent and service was great. Commincation through from booking to actual travel dates was fantastic.

Transparency
5/5
Customer Service
5/5
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Can't wait for our next holiday!

published

Berkeley River Lodge was a fantastic experience. Pristine environment and friendly staff and guests. Turtles, manta rays, rock art and fish. Dugong next time! Traveldream were professional, efficient and helpful. Highly recommend this trip.

Transparency
5/5
Customer Service
5/5
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Treenut
Treenut
  • 2 reviews

Great w.a. trip

published

Booked travel dream holiday to perth/ Broome, the staff at traveldream were very obliging, and patient during these trying times of travel. We had a great time, and would recommend this trip for a short break, and would use traveldream again with confidence.

Transparency
5/5
Customer Service
5/5
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Harry
HarryPerth, WA
  • 3 reviews
  • 1 like

Top Friendly Efficient Service

published

There were no hidden fees related to our booking. We booked Berkeley River Lodge & the holiday exceeded all our expectations. Great remote location & amazing friendly, helpful & knowledgeable staff. Fun outdoor outdoor "bush" activities morning & afternoon. Beautiful remote country. Chopper excursion a must. Were the fish biting!!!

Transparency
5/5
Customer Service
5/5
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Questions & Answers

Evelyn H
Evelyn Hasked

We are going to Cellar Dwellers in July including 2 nights at Lofty House just out of Adelaide (July 15 and 16). Do you think Kangaroo Island is something we could add onto this?We don’t have specific dates yet but should have in the next week or 2. Regards Evelyn

2 answers
Traveldream
TraveldreamTraveldreamSend a private message
Evelyn H
Evelyn H

Thanks Lauren. I will contact you when I have our definite dates. When will this special expire?
Evelyn

Dan S
Dan Sasked

I am looking at your latest offer, Port Stephens Mantra. But how can I check the availibility before purchasing?

1 answer
Lea G.
Lea G.

I'd call them Dan if you can't find it online, they are all very helpful

TOM S.
TOM S.asked

What is happening with the 29 Day European Tour and cruise for May3?

No answers
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