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Traveldream
4.6 from 184 reviews · View Statistics
Listing monitored by Traveldream

Reviews

  • Transparency
    4.1 (64)
  • Customer Service
    4.5 (95)
  • Trip Completed Yes (70) · No (37)
  • Ease of Booking
    4.6 (101)
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Tracy
TracyPerth, WA

Fantastic trip to the Kimberley

published

Traveldream were amazing to deal with when booking our getaway to Berkeley River Lodge. The girls there were able to answer all of my questions and make suggestions on what would be a better fit for us.

Transparency
Customer Service

Amazing holiday

published

When we found the deal you had for Berkley River Lodge we thought it was amazing. Berkley River Lodge is like staying with very wealthy family that love you a lot.

Ease of Booking
Incentivised Review No
Hilton Logan
Hilton LoganPerth, WA
  • 2 reviews
  • 1 like

Freek’n Awesome

published

We were lucky enough to see “Berkeley River Lodge” advertised through Traveldream. After our due diligence we discovered the holiday package was exclusive to Traveldream. Lauren from Traveldream arranged everything including the Berkeley River Lodge , connecting flights from Perth to Kununurra, a few nights accomodation in Kununurra and our return flights. Lauren was totally professional and made our holiday fantastic. The whole experience is a highlight in our lives. The Berkeley River Lodge was magnificent. Thank you Lauren and Traveldream for giving us this opportunity.

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Top End & Kimberley Escape

published

We really enjoyed the 14 day trip to Darwin and Broome, The day tours we took were all extremely well organised, professional, and extremely enjoyable. The tour guides in both the NT and WA were all excellent, and definitely knew their stuff!
The Continental (Conti) hotel in Broome was friendly, comfortable, quiet, and well located.
Rydges Central Darwin was a disappointment. No room service is offered at all, including no clean towels, and there is no food at all on the premises which makes it very difficult on days with a 6 o'clock start to find somewhere to get breakfast. And their Internet was woeful.
Traveldream and the agent Laura at A & NZ Travel Company were very helpful and responded in a timely to any queries.

Incentivised Review No

Absolute bliss in a very beautiful part of the world

published

Couldn’t fault the staff and the facilities at Berkeley River Lodge. They went out of their way to ensure everything ran like clockwork, the food was amazing and we felt thoroughly spoiled. I would recommend this place to all.

Transparency
Customer Service

Berkeley River Resort

published

We have just returned from 4 nights at the Berkley River Resort and I would like to thank Traveldream for making our time there quite seamless. The resort is fantastic, I cannot fault the staff and service we received whilst there. They were friendly and went out of their way to make sure everything was perfect. The accommodation was comfortable, everything you would expect from a resort built on sand in a remote part of the stunning north west. The food was amazing too.
We had a few queries with our booking to begin with but the staff at Traveldream handled those to our satisfaction. I would have no hesitation at all recommending this company at all, they were always responsive and friendly. I would give them 5/5 stars for sure.

Transparency
Customer Service

Berkley River Lodge exceptional

published

Berkley River Lodge experience was perfection. Staff meals surroundings accomodation and day trips all first rate. Highly recommended.
The accomodation in Kununurra was average, The Kimberley Grande Resort, however I’m unsure if there is anything better in Kununurra.

Incentivised Review No
Trip Completed Yes
Joanne
JoanneSydney Surrounds, NSW

Top End and Kimberely Escape.

published

Booked this trip through Traveldream. Great trip, great price and and great service. Lauren was extremely helpful in the organisation, especially as two people on the trip were departing from different capital cities. All correspondence was quick and polite. Thanks Lauren.

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Customer Service
Neville C
Neville CAU
  • 4 reviews
  • 7 likes

Great Customer Service

published

Booked accomodation through Traveldream that I was unable to use at the time due to a COVID lockdown. They were terrific in cancelling the booking and rebooking at a later date. Their communication is excellent, responding to emails very quickly. The consultants are friendly, efficient and empathetic.
Just got back from the trip and it went well. Thanks!

Transparency
Customer Service
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Patricia
PatriciaSydney, NSW

WA Holiday

published

Due to Covid 19 we missed out on travelling in 2020 to WA -Staircase to the Moon- I am pleased to report that we finally got there & have just returned , it was great . Everything went smooth thanks to Lauren & the team . Looking forward to using Traveldream in the future . Thank you . Lauren & Team .
Patricia/ Kim

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Customer Service
Robyn
RobynSydney, NSW

Traveldream are excellent.

published

After many changes and setbacks due to COVID we were finally able to get to Perth/Broome. It was wonderful and organised perfectly as usual. After much correspondence we finally made it, thank you Lauren.

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Customer Service
MP Perth WA
MP Perth WA
  • 2 reviews
  • 1 like

Excellent travel company

published

We booked a fantastic trip to Berkeley River Lodge through Traveldream and we couldn’t have been happier. Lauren was so helpful in getting us the dates we wanted and the whole process was seamless. Traveldream offered such a fantastic deal at this amazing resort and the best part was that you booked the dates you want before paying for it as opposed to some other deals where you have to pay for it first and then scramble to find dates that might fit with your schedule. Well done Lauren and Traveldream - we will certainly keep our eyes peeled for future promotions

Marian Niluka Pinto

Transparency
Customer Service
Georgina B.
Georgina B.Perth, WA

Berkley River Resort

published

This experience was Fantastic
From beginning to end
The staff were amazing the Food was delectable and the tours were perfectly set up
Evenings were fun especially meeting new faces
Would highly recommend

Transparency
Customer Service

Norfolk Island trip

published

Went on my first holiday arranged through Traveldream. A previous trip to China was cancelled and we put the credit towards this trip. We went to Norfolk Island. The trip was excellent value. The trip inexpensive when considering all the inclusions. I would use Traveldream again.

Transparency
Customer Service
James K.
James K.Greater Melbourne (Inner), VIC

Top class travel agent!

published

This was just the best group to deal with in terms of service and what they promised. The couple we were travelling with had to cancel the week we were going due to a medical emergency and Lauren could not have been more helpful in getting refunds etc but also keeping our trip in shape. Great service and our new go to agent for future bookings.

Incentivised Review No
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Questions & Answers

Dan S
Dan Sasked

I am looking at your latest offer, Port Stephens Mantra. But how can I check the availibility before purchasing?

1 answer
Lea G.
Lea G.

I'd call them Dan if you can't find it online, they are all very helpful

TOM S.
TOM S.asked

What is happening with the 29 Day European Tour and cruise for May3?

No answers
Goyeta A.
Goyeta A.asked

Hi, do you do tours to Egypt, Israel and Jordan combined. How many days, when and how much?

No answers
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