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Traveldream
4.6 from 167 reviews · View Statistics

Reviews

  • Transparency
    4.0 (51)
  • Customer Service
    4.4 (82)
  • Trip Completed Yes (55) · No (37)
  • Ease of Booking
    4.6 (87)
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Allan and Ann

Allan and AnnSydney, NSW

  • Verified

Beautiful, interesting and relaxing.

published

We were very happy to finally visit Norfolk Island, a beautiful oasis in the Pacific. All prearranged tours were well organised and, although there was one clash, the tour organisers were very flexible by arranging another day. We would not hesitate to recommend Norfolk Island to our relatives and friends.

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First time clients of Traveldream.

published

No extra fees. Berkeley River Lodge was fantastic. We had difficulty initially completing the guest details, but had it sorted in a timely manner.
No need to alter anything. What was advertised was delivered.

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Marjorie

MarjorieSydney Surrounds, NSW

  • 2 reviews

A little taste of paradise

published

Our trip to Norfolk Island was extremely well organised with everything falling into place seamlessly. Our accommodation was spacious and comfortable and clean, with very helpful staff there if needed.

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Fabulous

published

Great surprise holiday for my husbands 60th! Berkley was great and all travel plans went according to plan. Staff fantastic and what an experience. Highly recommend this to anyone. Great work advertising on Facebook - thats what made me book!

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Leonie

LeonieSydney, NSW

Seamless

published

The trip came together perfectly and there were no problems (other than an airline problem which was unrelated to the Traveldream package) we had a lovely trip to Norfolk Island and felt the package was very good value, we would definately use Traveldream again

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Diana

Diana Pilbara, WA

Great trip,!! .

published

Nothing unexpected financially, We did extra heli flights and we were made to stay an extra night due to the weather. We were happy with that though. Everything was just as expected perfect holiday!!!

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Lea G.

Lea G.Perth, WA

  • 2 reviews
  • 13 likes
  • Verified

Efficient, Helpful Customer Service

published

After being bitten by another travel group (which will remain nameless) during the global pandemic, we were very hesitant to try another. We could not of been more pleased with the outcome of booking our next holiday with Traveldream. Our booking was handle by 3 different consultants (Kate, Lauren and Kristen) and all 3 were outstanding in getting things organised and booked for us. They were all so efficient in replying to e mails and booking our flights and accomodation package for us. Just hoping we don't regret the decision of booking through Traveldream, if we are hit with travel restrictions again and need to cancel this trip.

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Easy Way to Travel

published

I had never heard of Traveldream but they will be front of mind for my next travel adventure. Wonderful, committed staff who work with you to tailor a solution to your travel needs. A special shout-out to Lauren who has been amazing.

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Diandstu

Diandstu

  • 5 reviews

Amazing customer service

published

Not only do Traveldream have great deals, they also give brilliant customer service. Lauren was brilliant. Stepped us through everything and responded to questions quickly. She is an asset to this company. Looking forward to our trip!

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efficient and helpful

published

The team at Traveldream provided me with a great range of options resulting with a booking that filled all our criteria and ticked all the boxes, including a cancellation window.

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David

DavidPerth, WA

Highly professional service

published

Lauren from Traveldream worked very hard to secure our luxury Kimberley adventure. She worked with our requirements and was always super professional. She got us a very good deal that we are "over the moon" with.
Nothing was too much trouble and Lauren worked across a weekend to make sure we secured a fast selling special deal.

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Excellent tour company, easy to work with

published

Title says it all. Communication was quick and everything was easy to arrange. They were happy to answer any questions we had and helped us to organise logistical stuff such as transfers. We wouldn't hesitate to book with them again.

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Lia T.

Lia T.Perth, WA

Great service

published

Quick and simple process. Prompt attention and correspondence. Very helpful with providing information and assistance. Made the whole process so easy and stress free. Thanks to Lauren for her help.

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Arron W.

Arron W.Sydney Surrounds, NSW

Travel Dream More like travel nightmare. Stay away from these guys

published

Flights was cancelled due to the coronavirus. These guys refuse to give us back the money saying that they have not received a refund back from the airline and the cruise company. Which was a lie, they then changed a $980 cancellation fee. The lady even hung up the phone on me when i told them ill take it to fair trading. For anyone who is looking to go oversea, Stay away from Travel Dreams because all you get are nightmares

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Traveldream
TraveldreamTraveldream

Hi Arron, we are sorry to hear that you may have had this experience. Customer satisfaction is our top priority. Could you please help us with your booking number as we don't currently have any bookings under the name Arron W in our system?

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Andrew C.

Andrew C.Sydney, NSW

Lucky & Excellent Trip

published

Lucky to do it just on between the NSW Northern Beach restriction in December 20. Also, lucky to have a guide who was extremely knowlegeable about Tasmania and a good BBQ cook

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Erin tonkin

Erin tonkinPerth, WA

  • 2 reviews

So good

published

I have used travel dream 2 times now, and it has been great! Great deals and good staff make it easy to book! We booked dolphin quay both times, one for a gift!

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Do NOT book with TravelDream

published

Due to COVID trip was cancelled. Would not refund even though Carribean cruises and Emirates offered refunds. Was given 1 week to pay an extra $1,300 so they could hold our money another year. Ripped off!!

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Pippa

PippaGreater Melbourne (Outer), VIC

  • Verified

Don’t use Traveldream

published

Would not recommend using Traveldream. Trip to Europe canceled due to COVID. Offered voucher for same trip for one year later at additional cost of $1000. Not able to get refund or use voucher in Australia. Given that Emirates and Royal Carribean are giving full refunds feeling very disappointed and angry.

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Wouldn't book another holiday until covid is done. Travel dream I'd definitely book through.

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Robyn

RobynSydney, NSW

Wonderful getaway

published

I booked the Mantra (Nelson Bay) through Traveldream for a getaway with my 2 daughters and 3 grandchildren. We had 3 bedrooms for a 3 night stay. It was absolutely wonderful, the hotel was kept spotless. It was our second attempt to get there due to COVID and Traveldream were wonderful organising the change of dates with no problem whatsoever.

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Page 1 of 9

Questions & Answers

Dan S

Dan Sasked

I am looking at your latest offer, Port Stephens Mantra. But how can I check the availibility before purchasing?

1 answer
Lea G.
Lea G.

I'd call them Dan if you can't find it online, they are all very helpful

TOM S.

TOM S.asked

What is happening with the 29 Day European Tour and cruise for May3?

No answers
Goyeta A.

Goyeta A.asked

Hi, do you do tours to Egypt, Israel and Jordan combined. How many days, when and how much?

No answers
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