Trend Connection
Verified190 reviews
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- Post-Construction
Highly recommend Trend Connection! Their customer service throughout the building process has been fantastic. Communication was always timely, and whenever any issue arose or if there was anything I wasn't fully satisfied with, they were quick to address and rectify it without hesitation. A massive shoutout to Barry, our site supervisor. He is… Read more
incredibly responsible, dedicated, and easy to work with. He really made the final stages of the build smooth and hassle-free. We are so glad to have had him looking after our home!
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im not a professional so see this yourself. their maintenance told me it looks ok. but it doesn't look ok to me. also dripping noise can be heard in the bedroom underneath when it rains. not sure if fair trading can help with this or it looks ok to them too? Show details
We recently completed the construction of our new home with Trend Connection Homes, and the overall experience was excellent from beginning to end. The process started with the colour selection appointment, where Joanne and the colour studio team were friendly, transparent and very helpful in guiding us through the different design choices. A… Read more
special thank you goes to our site supervisor, Luke Orr. Luke was professional, knowledgeable and highly responsive throughout the entire build. He kept us informed with clear weekly updates, replied promptly whenever we had questions, and dealt with any onsite matters quickly and efficiently.
His attention to detail gave us confidence that the quality of the build was being carefully managed at every stage. Building a new home can sometimes be stressful, but Luke made the process feel organised, smooth and straightforward.
We are very happy with the final result. The workmanship is solid, the finishes look great, and the home was completed within the expected timeframe, with some stages even progressing ahead of schedule.
Our family now has a beautiful, well-built home that we all love.
We would happily recommend Trend Connection Homes to anyone considering building a new home. If Luke is your site supervisor, you can be confident that you are in very capable hands.
Reviews with attachments
Great team effort. We love our house. It's not always a smooth process but the Trend Connection team will help you sort it out. We're very excited to move in. Thank you! Show details
We are so happy we built our dream home with Trend. The process has been great and everyone was so accommodating and helpful. Allan was our project manager and was always contactable and open to help resolve any queries or requests we had. The ladies in the office always got back to us promptly and helped whenever we needed anything. Our house… Read more
gets compliments each and every time someone comes to visit. Thank you to Trend for making what is usually a stressful process into a much more bearable time.
So happy in our forever home now.
It was the correct and best decision ever made to build with Trend Connection. Special thank you, to Rhonda from colour studio who is full of knowledge and has an excellent taste in interior design and colour selection, with her help my house looks on next level; to Karen, very experienced case officer who has a sound control of the building… Read more
process which makes the whole process smooth and easy to understand, and prompt response to my hundreds of questions all the time; to David, site manager who look into any construction related questions and always liaise with back office team promptly.
I have a new house built by Trend Connection. It’s a beautiful house. I’m very grateful to the Trend Connection and Alan for the smooth completion of the house under his supervision. Any problems I found before moving in were solved promptly and professionally. Show details
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We built our home with Trend Connection Homes this year, and the experience has been excellent. The construction speed was fast, and the build quality is top-notch. I want to specifically mention our Site Supervisor, Luke, who was amazing at resolving any onsite issues promptly. Also, a big thank you to Cindy in the office—she was always very responsive and quick with emails. The whole team made the process smooth. Highly recommended! Show details
We are at the final stage of building out home with Trend Connection, and the entire experience has been nothing short of outstanding. From start to finish, the team (Greg, Vivian, Debbie, Cindy, Margie, and Luke) was professional, transparent, and committed to delivering a high-quality build. A special mention and heartfelt appreciation go to… Read more
Luke Orr. Luke’s attention to detail, clear communication, and proactive approach made the process smooth and stress-free. He kept us well-informed at every stage, quickly addressed any questions or concerns, and went above and beyond to ensure everything was completed to the highest standard. His professionalism and genuine care for the project gave us confidence throughout the build.
We are truly grateful to Trend Connection for helping us bring our dream home to life. We highly recommend them to anyone looking for a reliable, trustworthy, and customer-focused builder.
I was really well supported throughout my first home build by the Trend Connection team. Our supervisor Luke was awesome at providing regular updates on the construction, and answering many of my questions during the walkthrough. I made a few changes to the original plans, and Cindy was also great at helping me on these variations and being really… Read more
informative across all the certificates and processes we went though. The team was also extremely supportive on the financials across the build process, as we did have some cost increases as the plot was delayed a little on land registration. Would definitely recommend the team!
I had my first new house built by Trend Connection. It is beautiful and I am very grateful to the Trend Connection team. I am also very grateful to Luke for the smooth completion of the house under his supervision. Any problems I found before moving in were solved promptly and professionally. Show details
We were looking for a home builder who could deliver quality workmanship with great design on our land, and we found exactly that with Trend Connection. After meeting Todd at the Leppington display homes, his calm and informative briefing on the house designs gave us instant confidence—we signed the contract without a second thought. Our… Read more
home-building journey with Margie, Barry, and the entire team was incredibly smooth. From the colour studio selections to finalising the contract and the actual build on-site, everything was handled with professionalism and clarity. The team is clearly well-equipped with the right processes and procedures.
Both Shikha and I are absolutely thrilled with our new home and would wholeheartedly recommend Trend Connection to anyone looking to build. Thank you for making our dream home a reality!
In-depth reviews
I recently completed our new home build with Trend Connection Homes and couldn’t be happier with the entire process. From the initial design choices in their excellent Project Home colour studio to the final handover, everything exceeded our expectations. A massive shout-out to Luke Orr, our site supervisor. Luke was outstanding — always… Read more
professional, extremely knowledgeable, and proactive. He provided clear weekly updates, responded to messages quickly (even outside normal hours when needed), and handled any onsite issues promptly and efficiently.
His attention to detail ensured the quality stayed high throughout, and he made what can be a stressful process feel smooth and stress-free.
The build quality is top-notch, with great finishes, solid workmanship, and everything completed close to or ahead of schedule. Joanne and the colours staff were transparent and supportive from start to finish.
We now have a beautiful, well-built family home that we everyone loves .
Highly recommend Trend Connection Homes — and if you get Luke as your supervisor, you’re in excellent hands!
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My 1 story house built by Trend Connection has been a largely positive experience. Of course no builder's perfect, though all the essentials went well and the staff are good to deal with! My experience started with Todd, who helped me design and build a custom home for my less conventionally shaped lot. It's nice that Trend offers custom builds as… Read more
not all builders do. Their pricing was quite good. At first it seems a little higher, but they had a lot more inclusions than something like Metricon. He largely gave me accurate and good advice. There were some small bits of info that were outdated, so best to do your own research, but largely he communicated well and was helpful. I then shifted over to Vivian for internal and external design. Vivian was very helpful in selecting all my options, and had a good idea of what is "worth it" and what isn't. And I'm really happy with the final look of the house! The only negative there was the communication internally in Trend was sometimes not always correct. E.g. Todd would say my build included something, but then it wouldn't be in the documentation so I had to get Vivian to confirm it. Though they were more than willing to go back and double check and make things right. Another point was variations and some design elements would get changed between discussion to design. So yet again, look at the design docs they give you carefully, but they were more than willing to review any potential mismatches and get them resolved. I think the internal and external selections stage is when there was some communication breakdown. Once it came to building, Luke was incredible. He is very knowledgeable and holds the builds to a high standard. He ensured swift execution of everything that was his responsibility. He was also very easy to communicate with and always gave replies quickly. Additionally, he was very accommodating to variations, and helped me find contractors for services I needed for the home beyond the scope of Trend. He didn't give me any problems whatsoever for any imperfections I noticed with the house, and he does his best to get them resolved. He actually pointed out many of them himself. Yet again, it's always good to do your own thorough inspections though as small things will inevitably filter through the cracks. Beyond that, Robecca managed my home from the admin side. She was very helpful in providing any documents needed by third parties or resolving issues with third parties such as Sydney Water delaying install. Thank you to the entire team for a really positive experience and a beautiful new home! It was certainly nerve wracking picking a slightly smaller builder for my first build, but now that I've experienced them, I would use them again for my next build. Especially if Luke is the site manager! Nothing is ever perfect, and every build requires attention to ensure nothing slips through the cracks, so my 5 stars go towards their willingness to resolve issues and build a nice home!
A Wonderful Building Experience with Trend Connection Home Building my home with Trend Connection Home was an incredibly positive experience from start to finish. I’m absolutely thrilled with how beautiful my house turned out—it truly exceeded my expectations in every way! A huge thank you to my site managers, Allan and Luke, who were fantastic… Read more
throughout the process. They were easy to communicate with, always approachable, and quick to address any concerns I had. Their professionalism and attention to detail made the entire build feel seamless.
The office team was also great—responsive and efficient when it came to handling any changes or variations. I always felt supported and informed, which made a big difference.
I also want to give a special shoutout to the team at Project Home, especially Rhonda. She was incredibly thorough and consistently prompt in answering all my queries. Her dedication and care made the pre-construction phase smooth and stress-free.
Overall, I couldn’t be happier with the final result and the journey to get there. Trend Connection Home delivered a stunning home and a building experience that was well-organized, supportive, and genuinely enjoyable. Highly recommended!
Positive reviews
We are extremely happy with our experience building our new home with Trend Connection. Their timely service really stood out. the whole process moved quickly without ever feeling rushed. Special thanks to our Site Supervisor, Luke, who walked us through every stage of construction and clearly explained what to expect after the build was… Read more
complete. As someone with no background in construction, I really appreciated how patiently he broke things down for us.
Karen in Customer Service was also fantastic, always giving thorough and helpful answers to our questions. Trend Connection builds efficiently while genuinely listening to what their clients need. Highly recommend!
We had a great experience building our home with Trend Connection. The whole process was smooth, and communication was always clear and timely. A special thank you to our supervisor, Luke, who was incredibly responsible, professional, and always quick to respond whenever we had questions or needed updates. He kept us informed throughout the entire building process and made everything much less stressful. Show details
We’re very happy with the quality of our new home and the overall building experience. The workmanship and finish have met our expectations. A special thank you to Luke, our site supervisor, for his professionalism, clear communication, and prompt support throughout the build. He was always approachable and kept us updated every step of the way. We really appreciate all his hard work and would happily recommend Trend Connection Homes. Show details
Negative reviews
Unethical after service and full of illogical excuses – Prompt reply "during construction period "and wrong at all counts after that, especially if you'd like to lodge your statutory 90-days defect repair requests. They may firstly claimed that due to the technical issue, your email has not been received . Alternatively, you could be advised that non urgent repair would cause delay. Let alone if you… Read more
were to receive emails from [Name Removed], [Name Removed], or [Name Removed]. They will either get ahead themselves, stating how good they are as a person or send you a lengthy email explaining themselves without factual resolution.
Worst experience of my life – I Put a holding deposit down on land in spring farm for a house and land package. Once I’d put the deposit down the sales guy said I’ll get the builder to send the contract to your solicitor. Weeks went by my solicitor hadn’t received any contact. Tried calling the sale guy from wiseberry he just avoided all my calls, tired calling the builders… Read more
main phone but it when straight to answering machine. I send the builder numerous emails but no respond. Finally got hold of the sales guy from wiserberry he said there was a problem with the paperwork. He said the house we sold you didn’t fit on the land, I asked him how could this happen? Apparently the builder had messed it up. I was willing to give the builder the benefit of the doubt because I’d set my heart on this land. (Cut a long 5month story short) the builder got the plans back from the council he put the price up by 50k I was raging. I Had to go back to the bank and get another 50k, once I got accepted by the bank I called the sales guy from wiserberry and yet again he said I’ll get the builder to send the contract to your solicitor. Again weeks went by and my solicitor hadn’t received any contract. By now all my family and friends was telling me to pull the pin on it saying the builder sounds unprofessional. I had set my heart on that land so I wanted it it was a perfect location. Anyway one Monday morning I get a tex from the sales guy saying the builder had put the price up again way out of your reach so just tex me you’re bank details I’ll transfer the deposit back. My jaw hit the floor after reading the text message. He didn’t have the guts to call me to tell me he done it over a tex. It took me weeks to finally get my deposit back from the builder. I wouldn’t recommend this builder or wiserberry to anyone not even my worst enemy. It ended up being 5 1/2 months wasted with them. STAY AWAY!
this is worst builder – built a home in 2019 . Had leaking problem in February 2020 but was told its leaking because of too much rain ? really? and leaked again recently and asked them to fix it still one month passed nothing has been done. Please don't built your home with this builder if you don't want any trouble. Show details
Recent reviews
Nothing bad to say. Good experience! We built in Menangle Park and the build time was really quick. We needed some things fixed up after and they helped out, no questions asked. Show details
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My mother’s home has completed after 2 years. Any concerns or questions that we had was addressed promptly. We were provided reassurance throughout the build. We are happy with the overall experience and home. Show details
Overall, satisfactory experience and builder are professional. Our site supervisor Allan H. was standout and easy to work with. Even after handover, he has been responsive for minor warranty queries. Show details
We just finished building our single-storey home with Trend Connection and we're really happy with how everything turned out. The team was friendly, professional and always kept us updated during the build. The quality of the work is solid and the whole process was smoother than we expected. Any issues or questions we had were handled quickly. Thanks to the team for helping us build our new home – would definitely recommend! Show details
Trend Connection has provided a professional and satisfying approach to the building of my house. From the start the staff have been proactive in solving issues bought on by the developer of the plot. Overall the build was very well managed and I was provided with regular updates on progress. The build quality is of a high standard and I am pleased with the result. Show details
As new home owners, we are so grateful to have chosen Trend Connection for our first build. Our Colours coordinator did a fantastic job in handling our colour selections and upgrades. She was extremely helpful and we couldn’t be prouder of the choices we made. We had amazing site managers. From start to finish, they were consistently prompt,… Read more
proper and professional. We also deeply appreciated the frequently communicated updates of the construction, and being openly welcomed to experience stages of the build first-hand.
A special shout out to our Customer Service Representative, who delightfully answered our millions of questions, took care of our concerns, and has been a pleasure to liaise with.
The entire process of getting our first home has been transparent, well-paced and super-smooth. And the best part: we now have an outstanding quality, forever, two-storey home that exceeded our expectations. ready to start a family.
Truly a 5-out-of-5 star experience.
Used Trend Connection to build our investment property. They were amazing every step of the way, providing guidance which made the whole project smooth. Everything was well communicated. Luke was our assigned supervisor. He provided us regular updates on the build and was very responsive in answering any of our questions. The build quality was… Read more
excellent, very happy with the end result. The customer service of the whole team is second to none, assisting us whenever possible, even if it was out of scope. Would highly recommend Trend Connection.
Building Our First Home with Trend Connection Was a Great Experience As first-time home builders, we were initially nervous, but choosing Trend Connection Homes turned out to be a satisfying decision. A special thanks to our customer service lady, "Margie" who maintained excellent communication throughout the process. She was always highly… Read more
responsive and answered all our questions patiently. We also want to sincerely thank our construction supervisor "Luke", for his outstanding professionalism. Whenever an issue was identified, he promptly presented a clear and effective solution. We would definitely choose "Trend Connection Homes" again for our next build and are happy to recommend them.
Our house just completed my TrendConnection team and I just want to thank them for all the support from beginning of the design to completion of the house in Menangle Park, especially supervisor Luke he’s always responsive and quick to solve all issues and Cindy as well for all the paperwork sorted, they are very organised and helpful when you needed! Well done and can’t thank enough! Show details
We had our home built by Trend Connection and couldn’t be happier with the result. The entire process was well-managed from start to finish, and the team always kept us informed. The build was completed on time, which was a pleasant surprise, and the quality of workmanship is outstanding. Every detail was done with care, and we’re very happy with… Read more
the final result. I’d definitely recommend Trend Connection to anyone looking for a reliable and professional builder.
I had a great experience building my home with Trend Connection. The whole process went smoothly, and the team was very professional from start to finish. My office handler, Karen, and site supervisor, Luke, were both extremely helpful and always responsive whenever I needed assistance. I’m very happy with the overall experience and would definitely recommend Trend Connection to anyone looking to build their home. Show details
great service of my supervisor Allen. He is very kind and professional. Always reply my messages and answer the call on time. Very patient about the questions regarding the construction Show details
We are very happy with our building process with Trend Connection. Luke and Margie have been outstanding throughout the journey. Luke has been extremely flexible with our requests and made the process much smoother for us. Margie is always responsive, provides the correct information, and communicates in a timely manner. Both of them solve any… Read more
issues promptly and professionally. Their excellent customer service and dedication gave us a very positive experience. Highly recommend!
Thank you to the team at Trend connections for making our dream a reality with building our first home. Special shout out to Karen & Luke, our supervisor, for all your efforts providing an outstanding experience. Show details
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