Choosing the "perfect builder" almost sounds like an oxymoron! We met with so many builders and finally went ahead with TVH primarily because of their productreview ratings. Now, back to our point - no builder is perfect really. We had a few issues during take-off and that made us really nervous about TVH. But over a period things started to look better. And towards the end it got much better.

If you are reading this and thinking you found your perfect builder. There is no such thing like that. You are going to find issues no matter what. It ...Read more

This was our first time building a house and we browsed the internet to get information about of the builders reputation and we chose True Value home builders.

Before we started building, they keeped us informed about the process for permit and pretty much everything. During construction time on the internet they sent us every stage and information, and whenever we had an inquiry for everything about the building, the secretary who is named Tina was very polite and responsible and she responded to us very fast, we were always satisfied by her...Read more

This is our second experience of building, but our first with TVH.
We chose TVH because of their positive reviews online and also because friends of ours had built with them. From the moment you walk into their office your greeted by great customer service. You automatically get that feeling that their going to look after you. It was so good that we were emailed by the team every week on updates of our build, you didn't feel the need to double check on anything because it was all taken cared of.
I remember our colour selection day, once again ...Read more

The process with TVH was excellent from the beginning to the end. The professionalism and communication in between us and TVH staff was exceptional. Our whole experience pre-construction, construction and post construction has been exceptional. We have got all what we asked for and plus. The company and staff handled every aspect of the build in an excellent manner, and therefore my family and I are extremely satisfied with all their efforts in producing a strong and beautiful house.
It has been 13 months since we moved in our True Value Home ...Read more

My build was excellent from beginning to end. The professionalism and personal contact between TVH staff and myself was exceptional in all aspects. All staff from Admin to Supervisors were easy to deal with, friendly, and on-the-ball in every way. In regards to workmanship of the end product, again I cannot complain in any regard. The house is exceptionally finished off to a very high standard and is exactly what I asked for. The company and staff handled every aspect of the build in an excellent manner, and therefore I am extremely satisfied w...Read more

It has been 16 months since we moved in our True Value Home and haven't found any major issues so far.

Our whole experience - pre-construction, construction and post-construction has been nothing short of exceptional.

Our 4 other friends were building their houses through 4 other big builders at roughly the same time that helped us understand and appreciate how good true value homes really were.

Few things that stood out for us were
- Flexibility to modify/alter floor plan
- Weekly updates during construction
- Shared pictures of house with every invoice...Read more

Although I have been told by the builder that I cannot post a review here because I did not sign any contract with them (details below in Q & A section) but I believe they are wrong, so here you go. I signed up with this builder by looking at their five star reviews and put down the deposit of $2000. I then had couple of sessions with the sales consultant and then a three-hour colour appointment done sitting on one small table in a room. After that the builder then rushed into signing the tender and collected another $2000 non-refundable deposi...Read more

Building Approval Permit Number: BS-U 24084 20170222/0
Home Design Name: Claremont 25

As a first home buyer, I was nervous to get my first home constructed but True Value put me at ease and was very helpful from the start. They have a great team who value customer and places customer interests as their priority. Once we signed the contract it was smooth sailing . Leisa, in particular, was very helpful during our colour selection process. Tina from customer service provided updates at the completion of each stage. The inspection process was ve...Read more

Built my first home with this amazing builders, they managed it in a very professional way. I was kept in the loop through out the build time with weekly and timely updates, so that I knew what exactly was going on.
My inspections we done promptly so that i could see my house getting built from the initial stage.

The products that were used were of very good quality. I am very happy with the finished product.

I would once again say its a real True Value for money and quality. I Have been to many builders got many quotes but no one could come ...Read more

What can I say? The decision to build was one we were very wary about, having heard so many horror stories. Our journey started with a different builder, who was a nightmare to work with and who had zero respect for us as clients. We withdrew from that contract and after much hesitation we decided to embark on the journey again. My friend sent me a link to all of True Value Homes' reviews and I am so glad she did because from the moment we met the team, we were truly impressed. I want to thank Nat, Rob, Leisa, Tina and Geoff for everything they...Read more

Everyone is very friendly, kind and supportive at True Value Homes. This is our 3rd house to build in Melbourne and best experience ever! TVH are very quick to respond to any queries, and since the construction started, they update us every week on the progress of the constructions via email.

Previously we had a builder starting with D changing supervisors 3 times and nothing was done to our house for 5-6 month but TVH are totally different! They are very helpful and reliable throughout the whole process, our supervisor Rob is super nice. He ...Read more