We've chosen the best builder!
Being living in Sydney and building our first home in Melbourne, we were very worried on how our journey would be.
Our very first meeting with True Value Homes was very impressive, 80% of our doubtness, imagine when you build your first home, was clarified along with their informative advice guiding us to our first home solutions.
Distance was not an issue for us anymore as it was handling professionally, and flexibility was one of the best of True Value Homes customer services so we could rely on their work.
We'd like to thank everyone who involved in building our dream, especially, Natalie, Leisa, Tina and Conor for all your helps.
Very Satisfied on Completion of Home.
Building with True Value Homes, was a stress free journey for me, only minor issues, that arouse throughout the project. So a big thank you to the team, Rob, Conner, Tina, Nat and Leisa, for all the help and support, during the building process. A very special thanks to Connor, for always going above and beyond as requested by myself. I am happy recommend True Value Homes as a great builder to work with.
A truly amazing experience
Building Approval Permit Number: BS-U 24084 20170222/0
Home Design Name: Claremont 25
As a first home buyer, I was nervous to get my first home constructed but True Value put me at ease and was very helpful from the start. They have a great team who value customer and places customer interests as their priority. Once we signed the contract it was smooth sailing . Leisa, in particular, was very helpful during our colour selection process. Tina from customer service provided updates at the completion of each stage. The inspection process was very well organised and the site manager was kind and patient to answer all our queries. I am thankful to Rob for providing me valuable insights and tips during my final inspection today. Thank you True Value Homes for your support throughout the process. You have certainly made this journey easy and memorable for me and my family.
It's a Real True Value Homes
Built my first home with this amazing builders, they managed it in a very professional way. I was kept in the loop through out the build time with weekly and timely updates, so that I knew what exactly was going on.
My inspections we done promptly so that i could see my house getting built from the initial stage.
The products that were used were of very good quality. I am very happy with the finished product.
I would once again say its a real True Value for money and quality. I Have been to many builders got many quotes but no one could come near to True Value homes, and the quality of products and choices were just amazing.
i would like to thank Mark, Melisa, Nat and Rob they made this journey as smooth as silk. I could not have asked for more. Keep Up the Good Work. A Big Thank You to all of you for building My Dream Home.
A truly amazing company!
What can I say? The decision to build was one we were very wary about, having heard so many horror stories. Our journey started with a different builder, who was a nightmare to work with and who had zero respect for us as clients. We withdrew from that contract and after much hesitation we decided to embark on the journey again. My friend sent me a link to all of True Value Homes' reviews and I am so glad she did because from the moment we met the team, we were truly impressed. I want to thank Nat, Rob, Leisa, Tina and Geoff for everything they have done to make our home a reality. The constant communication on how our build was going was amazing. I compared this to a friend who was building with someone else and she was amazed that I heard from my builder at least once a week. Not only was the communication high, but the workmanship is amazing. We sit here in our home and just can't wipe the smiles off our faces. No wonder they have 5 star reviews...I'd give them 10 stars if I was able to. Companies like this are truly hard to come by and honestly, for those of you who are doing their research on who to build with, give True Value Homes a go - you won't be disappointed!
Melbourne’s Best Builder!
Everyone is very friendly, kind and supportive at True Value Homes. This is our 3rd house to build in Melbourne and best experience ever! TVH are very quick to respond to any queries, and since the construction started, they update us every week on the progress of the constructions via email.
Previously we had a builder starting with D changing supervisors 3 times and nothing was done to our house for 5-6 month but TVH are totally different! They are very helpful and reliable throughout the whole process, our supervisor Rob is super nice. He showed us the house when frame stage was finished, very welcoming and explained us in detail. Also, their work is very quick. After the slab, frame was completed in less than 2 weeks! Our house is not yet finished but so far we are very satisfied with TVH and recommend them to anyone who are looking for a builder for their houses.
Thank you to Rob, Natalie, Leisa, Tina and the entire team at TVH for taking care of us and our beautiful house!
Outstanding finished product, thank you!
A small family run business who have been fantastic to deal with. After speaking to various companies in the initial stages we found that TVH offered very competitive prices compared to a lot of the big volume builders. Their customer service is outstanding - we received weekly updates throughout the entire build and all of our queries were attended to promptly and professionally. After having our final inspection and handover this month we are very happy with the finished product. Thank you True Value Homes for a great experience.
Matt and Carina
A wonderful experience building our first home!
100% happy with our experience with True Value Homes! So glad we put our trust in this amazing team that has given us such a smooth build process. Our final product has come out exactly as promised and it seems like a dream that no issues arose, no delays (the build even finished early!!), no hidden fees etc. Such a surprise after hearing of so many nightmare builds!
Helpful, honest and responsive to any and all queries we had, we were also sent photos of our house upon completion of each stage. Huge thanks to Conor, Leisa, Tina, Tim, Natalie and the entire lovely team at True Value Homes for their extraordinary work.
Overall, every aspect has exceeded expectations and we would absolutely love to build with them again!
Matt and Carina
True value homes= excellent business
From the first moment we stepped into true value homes. We were welcomed by an amazing family run business. They went above and beyond for us. Nothing was a issue. The final product is exactly what we were promised from true value homes. Simply amazing. The build process was so easy and the quality of work was 10/10. It’s a credit to this business on how well they run there business and the houses they are building. The best in the business.
Great Construction and Superior Customer Service
A very friendly and supportive team to work with. This is my first house and True Value Homes is very helpful throughout the whole process, from color selection till handover. Since I was busy with my work, True Value Homes kept me posted timely on the progress of the constructions via email. Thank you to Mark, Amy, Maddy, Tina, Leisa, Conor and Natalie. Any questions I had were answered promptly and any issues were solved quickly. I am very satisfied with TVH and recommend it to anyone who are looking for a builder for their houses.
Great Work and Customer Service
This is our second house built with True Value Homes. Absolutely recommend them to anyone. They are easy to communicate with, will answer all your questions, and whatever issues you have, they will get onto them straight away. Everyone is super friendly and approachable, including the managers, Jason and Vince, and site supervisors, Rob and Connor. They are very honest and up front with the cost and they build your home like their own.
Every stage of the build was checked by our independent inspector and he was so impressed with the quality of both houses, and never had any concerns. Love our new house and thank you to everyone from True Value Homes for doing a wonderful job.
Thank you for building our dream home!
True value homes is always helpful throughout the stages of pre-, during, and post- construction. The house was built carefully and the quality is excellent. There is no significant issue prior, during, and after construction so far. Any issues that we had were solved quickly and professionally. In addition, There is no hidden fee! very satisfied with TVH and definitely recommend TVH for anyone who want to build their houses
Mr Kwan and Mrs Kwan
A 5 stars experience sharing
Absolutely reliable house builder!
My wife and I are the oversea buyer from Hong Kong and we felt worry to choose a builder. After comparing few builders, we finally got in touch with TrueValue Homes.
Mark, Amy, Natalie, Maddy, Leisa, Tina and Rob, all are professionally handle and follow-up our progress in every stages. They were patient to our Q&A and always gave us the prompt reply.
We had our color selection in late March. The house started building in May and I got the keys in middle of Nov, which sounds impossible to most of my friends who are living in Melbourne.
The most important thing is, the dream house is exactly look like what in the quotation with absolute good quality of workmanship. No hidden cost and trouble during the whole building process.
Hence, we do not have any hesitation to recommend the TrueValue Homes to my friends.
For everyone who is considering TVH, you are feel free to text me anytime for experience sharing : ]
Brilliant build process and quality!
Our entire build process with True Value Homes exceeded our expectations. The entire team made themselves accessible at a moments notice and easily assisted us with any questions we had during the entire process.
Customising our home was no problem and the team went out of their way to ensure everything was fantastic. We were kept continually updated with emails, photos and phone calls when required between site inspections. Special thanks to Rob, our Site Supervisor who ensured everything was delivered to the highest standard. The build progressed smoothly and other people that saw our home being built have all commented about the high standard of quality and finish delivered by all trades involved. We highly recommend True Value Homes to our family and friends and would have no hesitation in building our next home with True Value. It is fantastic to see a local, family owned and operated business go above and beyond and maintain this level as the only acceptable standard!
Andy and Tracy
Thank you for building our home!
We were looking for a reliable builder to build our dream home while we were in overseas. We were impressed with their excellent client-oriented service. We were given comprehensive guidance on how to build our house. The quality of their work is excellent and we were always kept update during the construction process. We highly recommend True Value Homes. They take care client's need from the beginning till the end of the construction.
Being our first home, True Value homes has made this such an amazing experience. The craftsmanship of the build has been outstanding with next to none issues. The finishes have been great and the support team have been superb. Jess, Amy and the customs support team have always responded so quick with emails and calls. Also with rob and Connor being the building supervisors they have made this process so smooth for us. I will always recommend True Value to others and we will be definitely be building with them in the future. A massive thank you!
Mariel n Oscar
First Home Build - Easy & Stress Free
There was nothing but smooth sailing with TRUE VALUE HOMES. Being a first home buyer i found their customer service great from start to finish. The quality of the service is excellent. We had a great team supporting us who were attentive & responsive to our needs & queries.
A huge thanks to Rob, Amy, Jess, Nat and Paul and to the entire team at TRUE VALUE HOMES for your support and outstanding work.
As for the overall experience in building our home with TRUE VALUE HOMES, it was great and we would highly recommend them to anyone that wants a quality home.
Keep up the good works TRUE VALUE HOME!!!
True Value Homes is very good company with excellent people working there.
I built my first house with them the process is very fast and smooth. Their customer service is excellent with email reporting each week and each stage during the construction.
The building speed is fantastic, I never expected that the construction is finished in 7 months. As all of my friends told me that building a property can be very slow.
The workmanship and build quality of your property is good and well managed.
Many thanks to True Value Homes and the lovely people working there.
Excellent service and quality!!!
This is the second time we build with True Value Homes. We had great experience with TVH for our first home, and hence we came back for them. We had a final inspection for our new home last week. The quality is impressive! Especially we are impressed by the tiny places which might not be noticed at the first glance. Everything is well considered and perfectly done! The whole building process has been well managed, strictly following the planned schedule. The customer service and support team is very responsive, always answering our questions promptly. They provide detailed update every week, which is very sweet.
We would like to thank Vince for the patient discussion about the design, Rob for organizing and supervising the whole construction, Amy, Jessica, Jade, Natalie, Maddy and everyone else in the team for providing such great service! THANK YOU!! We highly recommend True Value Homes for building high quality homes with affordable price and their impressive customer service!
Mid build, amazing experience
I just want to say a massive thank you to the whole team for everything they have done from the beginning through to the end!
Being first home buyers it was extremely overwhelming every builder we went to pressured us to sign contracts after viewing a display except True Value, the moment we walked into their display home we were supported and explained everything in great detail of what was included and what wasn’t everything was super transparent.
After hearing so many horrible build stories I was nervous to see what would go wrong with our build but we could not fault a thing, The workman ship was fantastic.
Every week from the moment our land settled we were sent a detailed email to explain what was happening at the house and at the end of each stage we were sent photos of the progress which was really helpful considering my partner and myself don’t live near the house and have full time jobs.
We have just completed the fixing stage and currently on the final stage of the build and we can not wait to see the final product and more excitingly receive the keys to our new home.
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