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TrueCover Seniors Car Insurance

TrueCover Seniors Car Insurance

 Verified
TrueCover Seniors Car Insurance
4.8

32 reviews

Positive vs Negative
95%5%
Claim ApprovedYes · No
Value for Money
4.6
Customer Service
4.8
Timeliness
4.7
Job Satisfaction ?
4.9
Transparency ?
4.8
Neil
Neil
  Seniors

I have been driving for 65 years and this is the first time I used roadside assistance, I made the call asking for assistance and received a call back very quickly advising how long it would take, which turned out to be half an hour (very good) new battery excellent service. the next phone call was to make sure that everything and we were OK, all conversations were with pleasant ladies that I could understand. thank you TrueCover Show details

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Chris Redmond
Chris RedmondNSW
  Fair Incentive Seniors

Thanks to Franscine she did a great job very help full Show details

Heather Rose
Heather Rose2 posts
  Verified Seniors

Ada was excellent. She had a lot of patience with me and she found a great deal for me saving me over $150. The whole process was very simple to complete. The fact that road side assistance was included at no extra cost was very appealing. This is my first year with True Cover and I’m sure I’ll use them again next year. Show details

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Carolee
Carolee
  Seniors

Easy to get quote online for comparison, sadly still over $300 more than nrma or youi Show details

Debbie
DebbieACT
  Seniors

How disappointing I get all excited that I am a senior and I might get a good deal on my car insurance. I drive an electric car and True Cover can't give me insurance. Insert sad face Show details

Ailsar
AilsarQLD
  Seniors

Thank you Francine for making the whole process simple & easy in finding a new insurer after 50 years and with a savings of over $400.00! Definitely worth the phone call. :) Show details

Neal B
Neal B2 posts
  Seniors

Ava was excellent, first rate service. I feel good as I know I am being looked after unlike my experience with Budget Direct with whom I have been with for many years. Thank you Ava for the most enjoyable service. Show details

Gail Audrey
Gail Audrey
  Verified Seniors

The car insurance quote was comparable to other companies with an extra like a funeral or death benefit if deceased through accident.It was easy to set up and was handled in a professional manner. Show details ·  1

Chris H.
Chris H.2 posts
  Seniors

Great service from Tim at True cover, easy setup, best price by a mile, easiest insurance company to deal with I've ever had, 2 cars now, wouldn't go anywhere else Show details ·  1

John H.
John H.NSW
  Seniors

I had a claim with TrueCover. I now have the vehicle back in very good condition. I am very impressed with how this has been handled by Sandra and the rest of the TrueCover team. Show details ·  1

Helen D.
Helen D.QLD
  Seniors

Very pleasant person to talk to and very efficient in handling the deal. Many thanks! Show details ·  1

Danny Credlin
Danny Credlin
  Seniors

Very informative and a pleasure to speak to gave us great insurance information Show details ·  1

Alan
Alan2 posts
  Seniors

Very friendly knowledgeable representative answered all enquiries with patience and effiency Show details ·  1

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Christine
ChristineNSW2 posts
  Seniors

Car wouldn't start - didn't wait too long. Serviceman was efficient, courteous very impressed. Thank you. Show details ·  1

Stan b
Stan b
  Seniors

Service by Kelly was 100% she didnt push and exsplained everything clearly with a cheerfull and joyfull nature . Show details ·  1

Rosanne K
Rosanne KQLD
  Seniors

Everything was explained to me in full and all my questions were answered in a helpful manner. My Consultant was wonderful Show details ·  1

Denis
DenisQLD2 posts
  Seniors

Trulycovered – Much cheaper for very similar policy. Very easy to deal with & fantastic person on the phone who understands. Show details ·  1

Keith Highfield
Keith Highfield
  Seniors

Ada was amazing! – On the 17th of January, I called up to inquire about car insurance to Ada. Firstly, it was a huge surprise that I got to chat with a consultant in our beautiful country. Then, it was such a wonderful experience and a pleasure speaking to Ada. Her mannerisms being so pleasant - she was extremely courteous, friendly, helpful and wore a smile all… Read more ·  1

through - I cannot help but acknowledge her excellent customer care and service. While being polite and friendly, she displayed a very professional attitude towards her job. Her enthusiasm and politeness was very noticeable. She has a great personality and was extremely patient and helpful in providing the necessary service to me as the customer. I even noted that she went out of her way to achieve the best possible Premium for me. Now, this is what I call 'dedication and service personified'. Her desire to help with the insurance-related questions was the kind of customer service that I look for and which, hopefully keeps me coming back to TrueCover. Ada needs to be applauded for her efforts. She is an asset to the company.

Faye M
Faye M
  Seniors

Great experience – Very happy with my experience with TrueCover. Ada that I dealt with was excellent, I'm happy with the price, and the fact that it includes 12 month Roadside assistance. 5 out of 5 from me. Show details ·  1

MaryP
MaryP
  Seniors

Very happy with TrueCover – Purchased car insurance with TrueCover today. Very happy with the sales representative, Jill. She sold herself nicely and we were happy to do business with her. Show details ·  1

Gavin
Gavin
  Seniors

Professional money savers great to work with – Prompt, friendly but professional service. Saved $350 on insurance. Second policy and great deal on both. Show details ·  1

Carol R.
Carol R.NSW
  Seniors

Satisfied – This is my first time with seniors car insurance . I found it to be excellent value for comprehensive insurance . Show details ·  1

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Judy
Judy2 posts
  Verified Seniors

Fantastic – Kelly, your representative...was amazing. Explained everything, exceptionally well. Was very helpful walking me through the process and costs as a New Customer. I felt very comfortable, I went ahead and paid for my Car Insurance policy over the phone. Congratulations to Kelly. Show details ·  1

Michael harris
Michael harrisQLD2 posts
  Seniors

Changing Insurance Company – Good policy and Kelly was very polite and told me everything I needed to know on my insurance. Show details ·  1

CeeBee
CeeBee
  Seniors

All very professional and friendly – Yes, Ada was the young lady I spoke with for comprehensive motor insurance. All very professional and friendly. Thank you Show details ·  1

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Michele
MicheleNSW
  Seniors

So much right here, beyond happy – We bought a brand new car and needed new insurance. This was such a positive experience from the first phone call to how quick it was to get it all sorted. The cheapest quote of many by far, and lots included with no extra charge. My sons have already signed up too. Show details ·  1

Col Mack
Col Mack
  Seniors

Could not have been more helpful – I got a quote today for my Kia Sorrento. Tim from Truecover could not have been more helpful. Good quote and quick knowledgeable service. Show details ·  1

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Ken
Ken2 posts
  Seniors

Old Fashion Service – Of all the insurance companies I've rang True Cover was by far the best I have dealt with and by far the best service and price. I am going to change my other car over to them when it comes due. Thank you. True Cover. Show details ·  1

Lyn Anders
Lyn Anders
  Seniors

Very happy – My husband and I recently purchased car insurance for our Ford Ranger with TrueCover. I was very happy with the assistance I received over the phone from the TrueCover team. Show details ·  1

Muddy W
Muddy WWA7 posts
  Seniors

Service with a smile :-) – Good price and cover against competitors quotes. Saved around $200 Show details ·  1

Carol Webster
Carol WebsterSA4 posts
  Seniors

Easy to acquire – Ada was just wonderful. Being able to save $535.79 a year is great. Well done True over. Show details ·  3

Elizabeth F.
Elizabeth F.NSW
  Seniors

Absolutely 5 stars! – Absolutely 5 stars, very friendly and helpful customer service officer! Show details ·  1

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