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Umart Online Online store

Umart Online Online store

4.1 from 1,062 reviews · View Statistics
See the Best Electronics & Computing Shops in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Umart Online

Reviews

  • Product Quality
    4.5 (768)
  • Return Claim MadeYes (101) · No (750)
  • Shipping
    4.1 (445)
  • Warranty Claim MadeYes (124) · No (705)
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petyama
petyamaSouth East Queensland, QLD
  • 4 reviews

Shopping is so easy and you get the best price

published

I have been purchasing from Umart Online for years. The range isn't huge but I always find something suitable and most of the time their products are the cheapest you'll find. All the staff in the stores are knowledgeable and helpful. The whole process is so easy and I've never had a problem.

Product Quality
5/5
Incentivised Review No
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Johan W
Johan WPerth, WA
  • 2 reviews
  • 1 like

Great value and easy pick up

published

I will use this store again. Well stocked, great value and service. Easy to get to my local pick up location shortly after ordering.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Becky Bligh
Becky BlighSouth East Queensland, QLD

Easy customer experience

published

I was alerted to my product being in store. Once purchased it was a fast notification that it was ready to be picked up in store. I was greeted by friendly and helpful staff. Great experience from start to finish.

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!

Excellent Customer Service

published

Overall experience was awesome! Excellent customer service from online staff, phone staff and the team at Milton! Outstanding customer service from Stephanie - very knowledgeable and very customer focused! Thank you once again for your guidance and advice. Pricing is competitive although would be good to see price match amazon. Warranty was resolved immediately on the spot. Everyone was willing and happy to help. Very happy overall, great job!

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

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AusyVeteran
AusyVeteran
  • 2 reviews

They abuse Australian Consumer Law and sell their customer databases to advertisers.

published
Incentivised Review No
Return Claim MadeYes
Warranty Claim MadeYes
Umart Online
Evan S.Umart OnlineSend a private message
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Shane W.
Shane W.South East Queensland, QLD

Dispatch and delivery was perfect

published

The graphic card that I bought was dispatched within hours (I wasn't expecting it to be dispatched until the next day) and I received it the next day ... Excellent.

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Koonabulla
KoonabullaSouth East Queensland, QLD
  • 2 reviews

Just great Service

published

Customer service was absolutely brilliant in resolving my error. Prices are very comparable and also delivery times was really good.

Product Quality
5/5
Shipping
5/5
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Related Articles

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Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

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Gary S
Gary SWide Bay-Burnett, QLD
  • 2 reviews
  • 1 like

All went swimmingly

published

Umart had the item I was seeking in stock, sent it promptly, packaged adequately such that it arrived in excellent condition.

Incentivised Review No
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Kirstin34
Kirstin34Perth, WA
  • 2 reviews
  • 1 like

Great price and availability on products

published

Ordered a new gaming monitor for my son - availability and price were great. Email received promptly to advise it was ready for collection. Collecting from their Belmont office was super easy and staff very efficient. Parked straight outside and was back in the car within 2 minutes!

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

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Reviewer80
Reviewer80Darling Downs, QLD

Very Happy

published

Ordered my new PC on the weekend and it turned up on Tuesday. Very happy with how it was packed and everything turned up that was ordered. I can't fault Umart, I've been shopping here for over 10 years and will keep coming back.

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
Kim
Kim
  • 2 reviews
  • 1 like

Purchased online and collected in store.

published

Purchased online, got immediate receipt and next day notification for collection. Easy to find location, plenty parking and quick service.

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
DJR96
DJR96South East Queensland, QLD

The most prompt dispatch, great service

published

All the good gear I needed at great prices, and order was processed and dispatched same day. And Auspost had it for me the next day. Can't do any better than that!

Product Quality
5/5
Shipping
5/5
Similar opinion? Write a review on ProductReview.com.au!
Electronics & Computing Shops

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Morry J
Morry JAU
  • 3 reviews
  • 1 like

Great Service

published

My PC died, it was still under warranty so I returned it to the Eight Mile Plains Store. The response from the entire team at Umart was very professional and efficient. Intel also proved to be very helpful.

Product Quality
5/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Jake R.
Jake R.Sydney Surrounds, NSW

Click and collect takes 3-5 days?

published
Shipping
1/5
Incentivised Review No
Return Claim MadeNo
Umart Online
Evan S.Umart OnlineSend a private message
Jake R.
Jake R.
Similar opinion? Write a review on ProductReview.com.au!
Lindsay
Lindsay
  • 2 reviews

Great Customer Service

published

I recently purchased a Genmitsu 3018 PROVer from Umart. The machine is beautiful, the price was brilliant, and it arrived two working days after ordering! I have since placed several orders for additional accessories with similar excellent response times. In one instance only, an incorrect item was supplied. The problem was addressed immediately with a full refund for the originally ordered product which enabled me to re-order the item which arrived promptly. The shipping charge for the re-order was also waived. My experience to date with Umart has been nothing but positive.

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
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