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Umart Online Online store

Umart Online Online store

4.1 from 383 reviews

See the Best Online Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
277
4 star
21
3 star
8
2 star
9
1 star
68

Mickoze

MickozeSouth East Queensland, QLD

  • 2 reviews

Love Umart

published

I have used Umart for years, they have heaps of cool stuff at good prices, ordering is easy. They are also great at helping out with techo stuff if you get confused or are unsure what the best product is for you

Product Quality
Return Claim MadeNo

IJK

IJKQueensland

  • 2 reviews
  • 2 likes

Abysmal customer service, long RMA turn-around, never any stock

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeYes
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1 comment
Umart Online
Nick S.Umart Online

James McHugh

James McHughSouth East Queensland, QLD

  • 3 reviews
  • 1 like

Umart rocks

published

I needed a copy of the receipt to show telstra that I had to buy a modem to replace the one supplied. I looked up umart on line and after providing details they emailed a copy in 5 minutes. Great service. Telstra are going to credit me the price of the router. This is after replacing their own router 4 times. If the same happens to you, just lean on them a bit.

Return Claim MadeNo
Product PurchasedAsus router
F1Aussie

F1AussieThe Mallee, VIC

Excellent Service, Good products

published

Easy to use website, easy to contact them, very quick replies, good range of products including some specific items that i cannot get anywhere else in Australia. They have had repeat business from me so that says something.

Return Claim MadeNo

Darren

DarrenSouth East Queensland, QLD

  • 2 reviews
  • 1 like
  • Verified customer

Best Computer Store in Brisbane

published

The new Umart website is easy to navigate and find the products I need. I'm extremely satisfied with the range and service of products available. Umart provide an amazing service and very helpful sales people. I rate it as top notch!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

RonK

RonKSouth East Queensland, QLD

Perfect Service Great Products

published

The online store is great, wide array of selection. Great prices and always top notch customer service. Whether you are building a gaming PC or just finding computer accessories, you won't be disappointed

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedLacie Porsche Design Desktop Drive
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llllTrooperllll

llllTrooperllllQueensland

Quick and easy.

published

I like the availability of almost anything that I need. I dont like how on search result pages the actual search results are not at the top of the page, obviously promotional products are placed at the top, this is not ideal, why not just add a sorting option which allows the user to sort by whats on sale? The search results the user is looking for should be at the top of the page.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedThermal paste
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MAC

MACHunter Region, NSW

Online Purchases

published

It was fairly easy to find what product i needed and add to my cart. I was also able to review the different brands on offer and what manufacturers warranty they came with. I haven't received the product at time of writing this review but I feel assured that the quality will be great from Umart.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeYes
Product PurchasedInternal Hard Drive
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Exceeded my expectations

published

Without a doubt the Umart online experience has exceeded my expectations. I "built" and ordered a system using their website. The process was clear and easy. The product was ready well before I expected it to be and i have had no problems with the build since picking it up 2 weeks ago. I highly recommend UMart.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Fear G.

Fear G.Hunter Region, NSW

Great Staff, Great Service

published

Ordered the parts I wanted for a Gaming Computer, Umart had it built and sent in only a few days. At first I had some issues with the computer (overheating) but these were false readings and after correcting it myself, the staff were very understanding and helpful and quick to respond. I've always bought from Umart and have never had any major issues with them.


Dion  .

Dion .Far North Queensland, QLD

Great site info plus quick postage of Item

published

Following the site layout was easy to follow. Everything was placed in categorical order making it easy to find what you wanted. Even the prices were exceptionally competitive relative to other online retails. Fast delivery response as well.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedHP 245 G2
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The reviewer stated that an incentive was offered for this review


AYA A.

AYA A.Sydney, NSW

The best saving on prices and great service

published
Return Claim MadeNo
Warranty Claim MadeNo

So smooth

published

The site layout was made it super easy to find the info I was after. There was a wide range of high quality products to choose from, many that were cheaper than other stores or had good deals. Upon a mistake I made with my purchase (I did not check the stock properly), I made a cancellation of order and refund request and it was handled straight away with very friendly staff.

Return Claim MadeYes
Product PurchasedLogitech G502 Hero

Super Fast Service

published

I ordered a number of items on the weekend from the online store. They were shipped on Monday and arrived on Tuesday - can't get much better than that!

I've been using Umart for longer than I can remember. In my experience, if they stock it, it'll be the cheapest price you can find anywhere. Their communication is great too - they always respond quickly to any requests.

One of the only places I always feel comfortable recommending to friends. Keep it up Umart!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Faulty motherboard - could not get a refund

published

I bought a motherboard from Umart (among other parts) which was faulty. I returned it and they said in store it would take about 2 weeks. A few days later I got an email saying it would take 3-4 weeks to work out. In the end it took 7 weeks to get it back! I kept chasing them and even asked them to give me the manufacturer's details so i could follow it up - they wouldn't, and gave me no updates. So I had to buy another motherboard instead. Now they have returned it 'fixed after 7 weeks and I can't get a refund. So I'm out of pocket $280 and have to try and sell it. Poor service. Feel like i got swindled.

Return Claim MadeYes
2 comments
Umart Online
Nick S.Umart Online
Ollie
Ollie

Hi, it's RA#175251

But it's available for pickup now. Trouble is it took far longer than expected and I couldn't be without a motherboard for 7 weeks. So I had to buy abother.

Easy shopping and great products.

published

Online shop is easy to navigate. Lots of great products. Prices are very reasonable. Email notification when order is ready to be picked up. Friendly and knowledgeable staff at the store.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedMemory cards
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PERFECT

published

Umart is the only store near me that provides a wide variety of stock at extremely competitive prices with reasonable shipping costs. Their team are also easy and pleasant to communicate to via email.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

They so kind.

published

I haven't used 3900x yet, but I think it would be good. Thank you, mate. Have a good day today. Oh, and put some buffer in the package. It's over $800, but I don't like to just wrap it in plastic.

Product Quality
Shipping
Return Claim MadeYes

Great company, great team, my go-to for PC Parts.

published

Navigating the online site and store is quite user friendly, and I've never had much trouble searching items I need. The range of products is impressive and satisfactory, and they usually have the part I need in stock. Many respectable brands at very reasonable prices. I <3 Umart.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo

Jason

JasonSouth East Queensland, QLD

  • 2 reviews
  • 1 like

Always Easy

published

I have used the Umart site quite a few times over the last few years and I have always found it very easy to buy from and the service is great.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Purchasedcomputer parts
See all answers

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CategoryOnline Shops and Electronics & Computing Shops
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