very easy online to navigate to the store which was closest to where i live.
The range was extensive but with the stores assistance and online assistance i was able to purchase what i needed to upgrade my desktop.
i am very satisfied with the hardware i purchased to run Flight simulator 2020 at its highest level.
If you know what you want, this is the place to go
When I am in Brisbane, Umart is my 'go to' shop for computers and related electronics. I have been shopping at Umart for 20 years because they have an excellent range of quality items at often unbeatable prices.
Whilst picking up a new monitor I also spoke with a staff member regarding an upcoming pc upgrade for myself. I had my ideas but after speaking with said staff member, I am now in a more informed position and will be placing an order in the near future.
Great customer service
Umart is great. We like having a physical store incase something should go wrong. Online ordering easy. Good pricing. Decent products. Knowledgeable staff and good customer service. Good on their warranty too
Helpful, easy and just a great service. I've always gone into the store and each time blown away with the service, the advice and the ease to find the exact thing that I want.
Spoke to Andrew about my new pc build and was super knowledgeable and helpful and went the extra mile to help me out. I messed up my order and was steered in the right direction on my new build, and the guys clearly explained it all to me. Very happy with Umart and will be back again. Cheers
Loved Umart for years
Always a pleasure shopping here. The people are always very polite and helpful, ordering and pickup are fast and stress-free, and the stuff I buy is always high quality and exactly what I want. Couldn't recommend enough!
Buyer beware !
A family member purchased a computer casing from the Maroochydore store. Upon opening the box it was found that the casing was not as big as first thought. Umart would not exchange the casing because the box had been opened ! There are no moving parts and the case has not been used in any way. Of course they then quote consumer law etc etc. Absolutely pathetic customer service and a few customers lost as a result. Buyer beware as once they have you're money they don't care.
Beware! Poor Returns Policy.....
Purchased a new 24 inch monitor a few days ago from Umart West Ryde. Opened box but decided monitor smaller than expected once removed from packaging. Decided to return the monitor unused in new condition with all packaging to store and pay extra for larger similar monitor. Store would not consider taking back because packaging seal is broken - end of story. No mentioned of this at time of purchase. Online policy recommends selling on Facebook or Gumtree as a resolution! Poor treatment of a new customer. Will not be back.
Ordered online and it was ready for pick-up within the hour. Location and parking was good and the staff friendly
Local Computer shop with excellent prices
Umart almost always have the best prices and a great range of stock. The Chermside store may not carry everything, but if you are not in a rush and can wait 1-2 days, they bring the stock across from Milton. The new website and ordering is a breeze. Collection service is always prompt with minimal queuing. Have had no trouble with past warranty claims but you need to know what you are doing.
Multi items purchased for computer build
Website is easy to search and navigate. Prices are always excellent. Items were available for pickup quickly, a day or two after ordering - depending on stock. Location is very convenient for south-siders.
Great Advice and service
Professional advice about the product was geared to our need, our present use, and our system configuration and not simply aimed at high-end tech that would have produced only marginal benefits.
- QLD, Sunshine Coast
- Verified customer
Approachable and Helpful Store Attendant
Recently, I have had my first experience with Umart Online shopping. It was easy to navigate, and did not take long to find what I was looking for. Pricing was also competitive. In addition, the attendant at the Maroochydore pick-up depot was very approachable and helpful. Finally, I will return for more shopping at Umart Online.
Great team and best prices
The team are always super friendly and willing to help, and all products are only of a high quality. Ordering online is quick and easy and pick up is almost instant. Always happy to go through Umart!
Service is always fast and streamlined, prices are good.
Have used Umart for over 10 years and never had an issue. I have had to RMA a product once and it was painless.
I've only ever used their online store to purchase which has always had anything I've needed, and then I visit the physical store to pick up online orders.
- QLD, Gold Coast
- Verified customer
Knowingly Breach Australian Consumer Law
On the 2nd of October 2020 I purchased a variety of PC (Personal Computer) items online from Umart. I then picked these goods up from the Gold Coast storefront on the 6th of October 2020. I put my computer together as per manufacturer instructions, however my newly built computer would not start because of the RAM component that I had bought in the aforementioned transaction. On 08/10/2020, two days later after picking up the product, I returned to Umart with the receipt to explain my problem and find a solution. A staff member confirmed the fa...ult of the RAM in-store with their own test. However, they told me since I removed a "warranty sticker" off the component, I was no longer entitled to a repair, refund or replacement. I was then told I would have to pay for a new component which I refused to do. I was not aware of my own consumer rights at this time so I left. My partner and I then researched our consumer rights and found that the warranty is seperate to our rights. I have spoken to various people from Umart since as well as GC Manager (12/10/2020), who said in a phone call I am not entitled to a remedy despite still having a receipt which is all that's required under Australia Consumer Law. I understand that under the Australian Consumer Law, when I buy products and services they come with automatic guarantees that they will work and do what I asked for. I would like Umart to offer me a replacement or refund ASAP. I have lodged a formal complaint with the Office of Fair Trading Queensland and reported my issue to the ACCC.
Superb service and technical advice
An easy to use internet store with the backup of friendly knowledgeable staff.
Will continue to use this companies convenient and easy service.
And the price is always competitive with the added bonus of good support not always associated with online stores.
- QLD, Chermside
- Verified customer
Best combination of online store and physical presence
After wasting time shopping around I discovered that Umart consistently have the cheapest prices on almost every single item they stock, even beating online dropship retailers. Even on a weekend my order was processed and ready for pickup within 20mins of placement. In store I only needed seconds to collect my items and be on my way, showing the Umart have nailed the sales process both online and in person. This is how shopping should work everywhere.
Brilliant product and service.
I was very impressed with the level of service provided at U-Mart Milton. They have the store properly setup for social distancing.
The products are excellent and were very well priced. I was so impressed with the new case I purchased the next day I went and bought another one for my wife.
Thank you team - great work.
Questions & Answers
how much would it cost to have my pc upgraded from wimdows 7 to windows 10
how would it cost to have windows 10 installed on my pc
Is HP laser jet pro M130fw(G3Q60A) Multifunction Printer @ $259 available now and will you deliver to Currimundi?
Evan S.Umart Online
Yes, we currently have this on sale for $259 and delivery is available. You can create your order on our website and once processed, we will get it out to you as soon as possible.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.