Valco Zephyr Questions & Answers

Hi Gerri. Please rest assured all our products not only meet but exceed all Australian Safety Standards. For further details please contact me at marta@valiantbrands.com.au

Hi Hayey, Thanks for getting in touch! We're sorry that you have had some trouble getting through to us, please try to call us again on 1300 0 VALCO. Alternatively, you are welcome to send an email to cust.service@valco.com.au with some pictures and a copy of your receipt for the fastest possible service!

We hope to get you back to enjoying your Zephyr Portacots soon!

Hi Moni Joy, there is no weight limit listed, as the Zephyr Portacot is generally used until the child attempts to start climbing out of it, or reaches a height of 89cms (35") (whichever occurs first). At this point parents should discontinue its use. Since the mattress relies on the floor for support, weight does not become an issue.

Hello Jen_18, the Zephyr Cot specifications can be viewed on the Valco Baby Zephyr product page under Specs here: external link  . Hope this helps.

Hi, I'm unsure - you're best to go direct to Valco, I seem to have lost mine :)

Hi MumOf1, we can confirm RCK's response that you should contact our customer service team at 1300-0-VALCO, they'll be able to sort you out and are expecting your call. Hope this helps.

How lovely is Valco Baby! I finally got around to contacting them, and the man I spoke to was very helpful and is organising a replacement for me, free-of-charge. A huge thumbs up to Valco Baby! Thankyou! (An even bigger thankyou when he calls me back to confirm it's on it's way!!)

HI there, your cot is certainly not faulty. The Zephyr has been designed to fold quickly and therefore the two longer top frames don't lock. If you wish to pick up the cot we suggest using the short frames of the cot.

I think the Valco would be appropriate. As the sides of the cot are a lot shorter it's fairly easy to put your baby in and out of the cot. My parents had a larger port a cot with bassinet insert which we used at their house however we just use the valco out and about as it's easier to transport and a whole lot easier to put up and down.

You could definitely use it for a smaller baby. It would be a bit awkward putting them into and out of the cot but no more than putting a bigger baby in. You can't use the bassinet attachments on portacots for very long as ther is the risk of rolling.

I hope this helps.

Hi, my baby was 12 weeks when first used cot. Looks to be plenty of room for growing baby to toddler. Same size as baby bjorn travel cot so should fit toddler until 2-3years.