No reception.
No customer service.
No call back.
If you want to apply for a be service.
They will answer otherwise not.
Worst service.
Paying for a service that hasn’t worked for a long time.
Vodafail service.

0.5 Mbs down and 0.3Mbs up at 3am. No support because of COVID 19 but they still have staff to sell a new plan and send new sims. This company really should be banned from selling mobile broadband. Can only hope one of the big law firms launches a class action against them. To cancel this service customers need to dial 1555 but since cancellations are not an emergency Vodafone will not take the call. How is this legal? How is this ethical at this time? Why do we bother to pay for a communications minister in Australia?

Feb.2020 : Over the last few months, I've noticed that most times I can only get a one(1) bar connection..to my Dell computer. And I'm on the 6th floor of a unit in sight of the North Sydney CBD. I have pocket wifi, & started with V'fone in May 2018. NOT with the NBN..thank goodness! Maybe w. the merger w. TPG now getting the 'green light' from the courts, speeds/connections will improve. Here's hoping...

Vodafone have a coverage map of which I am in the best area for reception. ... as verified by the customer support person from India. However I am finding the service slows to almost impossible speeds. I have complained twice in the last week about the slow service. The first time they were able to lift the speed to 5mps. Wow in the USA my son gets 100mps as a standard service. So I cannot rely on the Vodafone coverage maps unless this speed is what they call normal for their service. I very dissatisfied

its a waste of money the speed is very bad i get 1 bar 3g in my home and outside of my home the website says I'm in a 4g area inside and out is bad

I find vodafone network to be slow when I go high on apartmemt buildings. The network takes longer to load when I am sometimes only 9 storoes high from ground level.

Stay away from Vodafone if you don’t want your call keep failing all the time, and the broadband data is loading forever. I swear to never get back to Them

Sick of Vodafone, my internet never works since being with nbn. I'm going with another provider and I'm not paying Vodafone a cent. They can't keep me in a contract that never works

Absolutely crap network all over Brisbane. Hardly any good coverage. Very below par. I live in a suburb literally 5 min away from the city yet and all I'm getting is a one bar of 4G. I would not recommend this provider to anyone since you're been paid for a promised service which doesn't deliver. #vodafone4Gscam

Bought it under a special promotion as a stop-gap. The connection was fast and reliable. 10 GB data + bonus 25GB = total 35GB data for $25 with 6 months validity. Regular price was $50 for 10 GB data with 6 months validity. Activation was not smooth. I had to go to a Vodafone shop to get it activated.

Joined Vodafone 8 months ago, Vodafone has great deals for people who use a lot of data, $60 for 80gb of data. Now the connection might not be as fast as other providers but at least you get unlimited data if you use all 80gb of data, the customer service for Vodafone is not as great, I sat on the phone for 20 minutes before I got a hold of someone but they did resolve my issues fast. So if you are looking great data deals Vodafone is for you.

This company can't be trusted. They blocked access to major websites like 4chan just because they think it is appropriate to suppress speech. So customers are only getting a limited version of the internet. The PG version this company approves of. They make the decision of what customers are allowed to see on the internet. They are scum!

absolutely the worst internet provider i have ever used. their NBN is slow and drops out and their customer service is pathetic. avoid at all costs. Not recommended to anyone. Better stay away

Was having ADSL frequent dropouts with another provider so switched to Vodafone because they had a great deal going on. Salesman signed me up in 10 minutes and the connection is fantastic!!!

The NBN service is horrible. every week the network going to be disconnect around 1 hours. everyday the network might disconnect around 5 mins during the night time. The support team will only reply you we are investigating the problem but never fixed the problem. if you do the internal complain, they will reply you please connect our support team or our support team already connect you. if you do the TIO complain they might send someone and says they did not see any problem form their site.

be careful with vodafone, don't get cheated because the cheap price!!!!!!!!!!!

Please don’t bother. Connection is intermittent and extremely slow. They can be cheap because they reduce costs of your mobile phone plans as well to sell you on the plans. But seriously.... it’s not worth it. You’ll just have to fight to break the contract. There’s no point in having unlimited data if it’s slow and doesn’t connect when you need it to.

Bad coverage. Calls keep broken down and a robot sound came up during your call . Very bad internet coverage not even enough to open Facebook most of the time.
Trying to contact support but nothing happened onley keep promising to fix the broblem .and i don't need to till you about the contract and exit fee. Have to wait to end of the contract to stop my service. Already had a new deal with telstra it has a good coverage and super fast internet.
My location is at
morven street old guildford nsw Australia .
You can check-in the internet speet any time you want .