Volkswagen Polo MK5.II 6R (2014-2017)

2016 Polo - Required almost $3000 repairs just outside of warranty – Bought the car new. Always serviced. Less than 50,000km driven. Two months after warranty ended the air con stopped working. Took it to a air con specialist who quoted $3600 as it required new evaporator and tx valve. They suggested taking it back to VW to see if it will be covered under warranty. Took it to VW but they wouldn't accept the report… Read more

done by another company and insisted on checking the car themselves. They determined it required replacing condenser and valves. As a good will warranty they offered to cover $301 which I had to pay $615. This repair lasted a few trips before the air con failed again. Took it back and VW determined this time it needed the evaporator to be replaced. This time under "good will" I'm expected to pay another $2300. I have owned many older cars and I have never had the air con fail, let alone have a fault that would cost me $3000 to repair. But this is the outcome after purchasing a brand new VW and properly maintaining it and I have a massive repair bill. Would never by a VW again. They are a massive liability.

Bought a lemon – Bought a 2012 VW Polo TDI ,had problems from day one ,the in car phone system did not work , was advised by the VW Dealer that it is unusual for that to fail , after doing some checks on line I found it a common fault I printed this out and handed to the service department , they told me that there is no fix for this at this time , , after about… Read more

15000 kms the DSG gear box failed ,had to have it towed to the dealer , was told by the dealer that they would have to get a gear box from Germany , about 5 weeks , they did arrange a hire car for that period ,when I got the car back Had issues with the electric steering , the A/C failed , the head lights flickered and was told by the service department that I had pulsating head lights load of rubbish , , at about 85000 kms the front hubs failed , needed replacing was told that I needed new tyres which I got , took back to dealer, same issues with hubs , at the end went to another dealer,will never ever by another VW

No digital speed display and rattles – Rather than a normal digital speed, it has the Temperature in largest font in the middle, staring at my face all day. I have to look at the analog speedometer. I was told it can be changed until...they can't change it. Its a bloody design flaw. Even my dad's almost 10 years old Toyota Echo has a digital speed display. This car's interior… Read more

light design is also flawed, the lights are placed next to rear view mirror, not in the middle of the ceiling like other cars. If you sitting in the back seat during night time, drops something, good luck on finding it.

My steering wheels didn't come with control buttons like others. Brand new car started to have a weird rattling sound behind the dash, which they eventually fixed. Now my aircon starting to have sounds too. The radio sometimes hisses which my old car never had a problem. Don't like the only accept min 95 fuel either.

-- new update from Sept 2018 --

Front radio started having static noises, even when the radio is off. Have to book in for another repair, again.

Great car to drive – I purchased my polo in Janurary 2017, although the purchasing of the car was difficult (due to the dealership itself) I have had no faults with the car what so ever. The driving experience is amazing, the sports setting is fantastic when you need to speed up quickly, there is very minimal noise when driving. I picked this car because I love very… Read more

simple interior design. The touch screen is a perfect size, Apple Play is fantastic although sometimes it doesn't work (not sure if because of my phone or not). What I dislike about the inside of the car though is there isn't an air setting for feet & face at the same time, that feature would've been fantastic. And when you turn your parker lights on, the dash doesn't light up which is annoying. I don't like having to turn my lights completely on to see the dash when it only just starts getting dark or you go under a tunnel.

The running costs are fantastic personally. Even when petrol is high, $25 will get me half a tank. And I have managed to get from Victoria to Adelaide on a full tank. When petrol is at a decent price, at most it'd cost me $45 to fill up my car (using 95 petrol)

Overall I think this car is perfect for people who are looking to buy their first car. It's easy to handle, running costs aren't too expensive and the safety features are fantastic.

2015 Polo GTI DSG After 2 Years – Basically bought new as wifes shopping trolly with some grunt for WE use/ fun. (Family vehicle 2016 Mazda 6) Only has about 20k on clock and is 2 years old. A couple of issues encountered 1. Driver side rear indicator stopped working - VW advised bulb holder faulty - took week for replacement to arrive. Vehicle off road for week. 2. Cruise… Read more

control surges. Generally not used in city but annoying on country runs. Service department not able to duplicate as needs highway run to occur.

Car is great for runs through hilly areas where you can open it up and stretch is legs.

Handles similar to my memories of a late 1960s mini Cooper S I drove for a while.

No issues with DSG box but km area still low. Previous vehicle was a Ford Fiesta with DSG box which only lasted 18 months before clutches gave up, so will be interested on Polo box reliability (already survived 6 months longer than Ford).

Wife drives as full auto, i tend to drive as a manual using paddle shifters.

Overall happy with vehicle and wife loves its size, handling and sure footedness.

Love my Polo – This is a power, fast, compact car. So easy to park, but heaps of space inside. It is quiet to run, very economical on fuel and only serviced once a year. I have had no trouble with my Polo and any queries / problems have been addressed immediately by the service centre. Highly recommend the VW Polo and the VW brand  Show details

Powerful Little Hatch – I bought this Polo at the start of 2017. Auto, comfortline Polo, and I was very surprised about the power and noise that comes out of this car. Quick off the line and low on fuel consumption. It has adaptive cruise control so the car basically drives itself on the highways. Would highly recommend  Show details

Great car – Purchased a new Comfortline Polo in October 2018 this year. Traded our 2014 Golf R wanting something more economical and less of a headache cost wise to service. I was a bit dubious at first but for a little car it has a bit of punch and we got it in the manual which makes it fun to drive. Easy to park, responsive, nice interior, doesn't seem as… Read more

cramped as the older Polo generation/shapes and easy on the pocket. Overall happy with our purchase.

Terrible, very disappointed – When I stop car it jerks, when I take off from standing position car jerks. Feels like seats coming forwards. When I'm coming out of a parking space, car will go very slow, then suddenly shoots forwards. Dangerous. Is this normal for this model. My mechanic says it is. Very unsatisfactory.  Show details

Zippy car – Very good and responsive car. Used to drive a honda civic and this car has changed my driving experience. Great engine for the size of the car. Could do with better speakers. You'll need to pump at least unleaded 95 but I find a full tank usually lasts me for 2 weeks and I drive around ~650km for work.  Show details

Great to drive. An absolute pain to own – The Polo is good to drive - adequate power, good cornering, feels solid. I especially like the adaptive cruise control on a long trip. However, I could not recommend this car. The annoying and stupidly designed features render it just constantly annoying as an everyday car. The car is too low at the front. In fact, the body is 35mm lower on… Read more

the front suspension than on the back suspension. This gives the car a nose-down attitude and results in constant problems with scraping on driveways, road dips, etc. VW says this front-rear height difference is within specification, but it looks bad and causes these problems. One has to tackle driveway entrances, etc always at an angle to prevent grounding the front of the car.

The stop/start has to be turned off again every time you start the car. Why can't it just stay on or off as I set it? If I want it on I'll turn it on, if I want it off it should stay off. If you have forgotten to turn it off, and then get out to open a gate, it shuts down the car and you have to restart from scratch. Just stupid.

The incredibly irritating safety message on the screen that you have to acknowledge every time you start the car. The rear view mirror that's exactly at eye level, creating an enormous blindspot which has resulted in several near collisions at intersections. Rearview mirrors should be above the eyeline so as not to create a blindspot. Basic ergonomics. The DSG is clumsy also, but quite liveable.

Overall I am looking forward to a different car, once this one gets old enough to make the depreciation rate acceptable.

great car – great handling, fuel economy and overall quality. Highly recommend to everyone. Drive the car everyday to work and weekends. Great sound system. I am a older driver and have had many cars in my life. Best car i have owned. Not the fastest car around but I gets you there in style. You want a race car go to the race track. Show details

Great first car – Great first car for a student! Love the fact that it came with a touch screen, reverse parking assistance, blueetooth and Apple Carplay-which is sucha hassle-free thing (you can access spotify, directions, Siri to make calls, send messages). Economical fuel consumption too and smooth steering! No problems so far, easy parking!  Show details

Best small car – I've been looking for a small car with 5 seaters, modern look, less petrol consumption, solid, easy to drive, cheap service. And yes it is, VW Polo which ticks all my checklists. I've been driving everyday without any problem. The car is very easy to handle but still solid and safe on any type of road. I drove much on freeway and city. It never… Read more

disappointed me a second. Just only use $60 per fortnight for the petrol. Still have my baby comfortably at the back and enjoy my driving at the front !!!

My Polo <3 – I bought my first Polo 2 years ago and seriously to this day (touch wood), I had no issue with the car and it's extremely economical. I drive more than 400kms in a week and only use $35-$40 worth of fuel. I really recommend a vVolkswagen, whether it's a Polo or something else.  Show details

Very nice car – I am very happy with this car, it is small does not consume much fuel and it is easy to drive. The interiors are nice, despite the fact that is the entry level of VW. With one liter of 94 petrol I can drive for approximately 18km which overall is not too bad  Show details

Good car ! – Easy driving. Good for short haul drive. Fuel consumption is good too. Small and easy for 2 people commute. The car has many perks like bluetooth for mobile use, controls on the driving wheel which make it easy. Easy parking with reverse cameras. best price vehicle for the price. VW has a good name so I went with it.  Show details

Awesome small car! – Bought the POLO for my wife after HEAPS of research. The Polo came out tops so we took the plunge and bought new. Went for all options, Driver comfort package and very impressed. Love the once/year servicing ( every 10 months with the k's my wife does ). Fixed price servicing is good also. Very economical getting around 700 k's to the tank (around… Read more

$40). One or two annoying rattles that should get sorted at next service. Now looking to upgrade to new model early this year.

Best car on the market and fuel efficient – This car is so smooth and quiet while driving. I love how great the acceleration and breaks work with ease. It is no noisy at all and you barely hear the engine on. The car is perfect size for city living and easy to park. It fits a car seat comfortably and fits a small family. However would not suit ab obese family as space is quit small.  Show details

Perfect city car – Excellent excellent excellent! After months of research I purchased this. The look and feel is top notch given the price range. Android auto works great for those long drives. The sports mode on the car is exceptional. Howver the best is the fuel usage..a full tank covers around 700 km  Show details

Great little car – I purchased my polo in January this year and it has been a great little car so far, very small engine but when the turbo kicks in has more than enough power. Have had one fault with the A/C but once fixed under warranty hasn't been fine. It has the new Apple car play connectivity which I love, modern interior and super fuel efficient $59 to fill… Read more

and I'm getting 2 weeks from a tank, very economical. One negative is the stop start engine feature, I turn this off every time I get in the car but that is just a personal preference. Overall very happy with my purchase.

Not bad ~ – The driving experience was very good the interior is not bad, but couple of months later the car engine start to have a really really loud sound when going down the hill. I thought it is normal and didn't really pay attention. UNTIL one day i realized my garage had a full leakage of my coolant. I went and get my car serviced and my radiator was… Read more

broken. i was told that i am just very unlucky and it cost be a fortune to get it fixed. other than that the car is very cost effective to fun.

The BEST car – My Polo is my baby! It’s such a beautiful car to drive, really good fuel economy, the turbo is always fun - surprisingly quiet too. I just love my polo! There isn’t anything I don’t like about it. The interior is lovely, all the centre console is slight angled towards the driver which is cool. Plenty of boot space & enough long room in the back! I don’t think I’ll even get another brand of vehicle ever!  Show details

Great zippy car – I purchased this car as my daily as I didn't want to many km on the car i use for work Servicing is a tad high, but that is the price of going European. Even though it looks small on the outside it is roomy which is pleasing. I got both upgrade options on the Polo GTI it is zippy & easy to drive, highly recommended.  Show details

Love it – Had this car for 2 years now. Not cheap on servicing but so worth it. Amazing fun to drive and never had an issue. Definitely recommend. Didn't bother with the extras like reverse cameras and do not think they are needed. Still not sold on the ugly pattern on the seats though. Wish I could have got standard black.  Show details

Great light car – Got to remember this is a light car so does not have the get up and go other larger engines. Very easy to park in small spaces, good turning circle, fits four people with reasonable back seat leg room. Technology us good and has an excellent GPS system, warning when to close to car in front, etc. I dislike the fact the ignition is difficult to… Read more

find in the dark, the interior lights do not light this area, and the angle to insert the key is odd,. I hate the fact that at night the interior dash lights reflect in the drivers side mirror, no matter how the angle of the mirror is changed the lights are always seen. The back seat head rests restrict view out rear window, especially when parking or reversing. I have a reversing camera so this helps.

I do like the economy of running the car, it uses little petrol, and only has to be serviced once a year, where many cars are serviced twice.

Love my car – I bought this car with the driver assist package and it is awesome. It practically drives itself. It is quiet, zippy and comfortable to drive. Head rests could be improved. They are not particularly comfortable. It is very reliable and cheap to run. Also they use fancy oil so you only have to have one service a year. All the modern features… Read more

make driving a pleasure. The only problem is it does not have a GPS, due to an incompatibility with the sound system.

Good small car – bought this car one year ago everything been great but the radiator breakdown after 6 months driving it. The service guy said that a small rock has hit the radiator and the overheated the car. They said this is very rare that will happen and i am just unlucky that it happened on a brand new car. I also found that when i go down hill the engine… Read more

creates a really loud sound. Other than that the small car been great and it is great on fuel cost. I use approx $50/week - runs at 500km.

It's perfect for me – As a young adult on my P's having a Volkswagen Polo makes me feel very safe and secure. It uses very little petrol. Around $50 can last more than a week and its service fees are also very cheap (only once a year). I believe that is also has a very strong engine, it can reach the speed you'd like to go at a very quick rate of time.  Show details

Fantastic small car – I've got the Polo Trendline 66TSI 1.2L and it's super easy to drive, very fuel efficient and I love the features- such as plug in USB for music, ignition switch off at traffic lights, hooks for shopping bags. It's a bit small though if you have got kids and need to lug around strollers/scooters/bikes and the like. It's a pretty responsive and powerful car given its only 1.2L and it goes up hills beautifully.  Show details

A good choice for a single person – It is incredibly powerful as a small car with a 1.2 L engine. I will recommend it to people who travel around the city only. The reported average petrol consumption is around 4.6 L per 100 km. However, I'm not quite sure about the real petrol use. To maintain the best condition of the engine, you will have to use at least 95# petrol.  Show details

Perfect for being your first car – I purchase a POLO 1.2T in 2016, and so far the car feels amazing. It has all the necessary functions, a big bonus is the reverse camera, not many cars in similar price range have them. I tried a golf 1.4T 81Confortline, and found that the polo is much more responsive than the golf. And the size of the car is perfect for new drivers.  Show details

Love my Polo GTI, awesome little car – This little car is amazing, The 1.8ltr Turbo petrol runs like a V8. It's packed full of the latest tech. Appointed to the nine's. 6 spd manual, tight shift pattern. Pedals slightly to close together. No big deal. Quiet, tight suspension, hugs the road at higher speeds. Appholstered in leather, seats heated. Very very nice.  Show details

Most Unreliable Car I've Owned – Bought a brand new Polo from Werribee Volkswagen. On the very first week electrical problems came up. Left headlight and indicator won't work and engine overheat alarm surfaced as well. Took it to VW's service centre and they said they have fixed it. On the 3rd week, the same alarms plus much more came up and it was when I was entering the… Read more

freeway. I had the "brand new" car towed!!! I won't ever buy a VW again! And by the way the sales people from Werribee Volkswagen are the worst for me.