?
? !
1 photo
Webb & Brown-Neaves
4.7 from 264 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.9 (154)
  • Site Admin
    4.8 (89)
  • Timeliness
    4.8 (120)
  • Structural Integrity
    4.9 (67)
  • Plumbing & Waterproofing
    4.8 (56)
  • Electrical & Lighting
    4.8 (60)
  • Flooring
    4.9 (37)
  • Transparency
    4.9 (123)
Previous
Next

Reviewer Photos & Videos

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • More
    Thumbnail
AGD

AGDPerth, WA

  • 2 reviews
  • Verified

Our Dream Family Home is becoming a REALITY!

published

Zac Morrow and the WBN team have been a pleasure to deal with. Zac’s experience, recommendations and quick flowing communication has given us the confidence to build our dream family home with WBN. We can’t recommend Zac and the WBN team more, their professionalism is a cut above the rest.

Customer Service
Timeliness
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Jackie C.

Jackie C.Perth, WA

  • Verified

Friendly, helpful and super knowledgeable staff

published

From the outset of designing and then constructing our custom home we were impressed by the consistency and quality service that we received from the team at Webb'ies. They are super efficient and awesome at getting the job done. Nothing is a problem or impossible for them. So easy and a pleasure to work with them.

Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

FA W.

FA W.Perth, WA

  • Verified

High-End Builder WBN Building Journey

published
  • Thumbnail
Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Webb & Brown-Neaves compares to other Home Builders

Know better, choose better.

Compare all
EmM

EmMPerth, WA

  • Verified

Our new home

published

Martin and Ashlee have been an absolute pleasure to deal with throughout our journey so far. Going into our first meeting we felt a sense of ease with Martin because of his extensive knowledge. He listened to our needs and integrated them into our house design. He was able to confidently answer all of our questions and went above and beyond in helping us during the demolition phase. Ashlee’s design expertise made the selection process fun and she has been great at keeping us updated and informed throughout. We are only a few weeks away from starting our build and we couldn’t be more excited for our new home.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

  • Verified

Custom Build in Mosman Park

published
Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

New home! New adventure! New chapter! New memories!

published

We very glad to had walked into the Moda display home and was greeted by Micheal who although was busy with another client. After he finishes he attended us with professionalism and was able to help us with what we were looking for. Our journey with Micheal had been nothing but smooth. He is very attentive, friendly and has helped guided us into what I call a happy beginning. We are really looking forward into moving into our Webb & Brown Home!

Customer Service
Build StagePre-Construction
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

amanjit bawa

amanjit bawaPerth, WA

  • Verified

this is awesome

published

Nick Monzu from WB is very helpful person and with full of experience and knowledge he know how to satisfy people with their desires and very calm and professional with his job. we are very happy with his service and highly recommended he made very good design for our home so hopefully we will use his service in future as well
thank you Nick

Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

  • Verified

Block Due Diligence & New Build

published
Customer Service
Timeliness
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Mrs He

Mrs HePerth, WA

  • Verified

Mrs He

published

We are very happy with our Building and Design Consultant Zac Morrow.
This is the first time that we build a house, Zac is very patient and professional to explain the queires that we have during the building journal and contributed a lot of awesome designing ideas for our dream house.

Build StagePre-Construction
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Webb & Brown-Neaves compares to other Home Builders

Know better, choose better.

Compare all
Dee

DeePerth, WA

  • Verified

Looking forward to moving in

published

Looking great so far, built of design and up to the second story. Exceeded our expectations. Nick was amazing at the start, having our perfect design drawn from a 10 minute phone conversation. He is attentive and knowledgeable. Very happy with how everything is proceeding now after a little slow start due to everyone now wanting to build. Workmanship looks outstanding.

Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

New Home

published

We have received such excellent service from the start, firstly from Bojan Kovacic who assisted us with the plan & costing, his attention to details & timeliness made our decision making so much easier. Bojan was excellent in explaining the process ensuring our expectations are met. We then met Pauline Henderson for pre-start. Pauline continued the service that we have come to expect & so far we are very happy with how things are progressing

Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Starting the journey amid a pandemic of uncertainty

published

We are yet to start however the hold up has certainly not lay with Andy and Tess whom from early April last year through till now have been attentive in there responses. Both have guided us through the process of designing and costing our first home through to contract signing.

Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

Best experience I've ever had

published

I have worked with Bojan and Tess in building my dream home.
They have worked tirelessly and have been compromising in many ways to suit my needs.
I am in the pre-construction stage and I have to say it is the best, seemless and most transparent process I have been through. I would give 6 stars if I could.

Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!
CTMC

CTMCPerth, WA

  • Verified

Starting our journey with WB

published

We have just signed up with WB and are beginning our journey. Bojan has been really helpful so far, offering thoughtful guidance as we have explored our plans. We are delighted with the result and what we can achieve with our budget. We are excited for the next steps. Thanks Bojan and WB team!

Incentivised ReviewNo
Build StagePre-Construction
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

I would give 6 stars if I could

published
Customer Service
Timeliness
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Home Builders

Find out how Webb & Brown-Neaves compares to other Home Builders

Know better, choose better.

Compare all
  • Verified

My first build and I'm glad I chose WB!

published
Customer Service
Timeliness
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

  • Verified

Excellent experience!!

published

We would like to say thank you to Michael Vaz our building and design consultant for his patient, helpful and high sense of responsibility. Our experience with Michael was extremely great. He has always gone above and beyond to help us out. Michael truly deserve more than 5 stars for his excellent customer service.

Customer Service
Build StagePre-Construction
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

  • Verified

Seamless experience

published

My family cannot speak highly enough of the experience we had with WB, particularly Tess and Zac. Tess and Zac and managed the process effectively throughout, and have always made the time to carefully and patiently address any queries that have arisen (of which there have been plenty). We are extremely grateful.

Customer Service
Timeliness
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

  • Verified

Exceeding expectations

published

What a great experience to date. The Team at WBN, especially Zac Morrow, have gone above and beyond to ensure that our building journey progresses seamlessly. Even if this means communicating with us outside of working hours, and on the weekend. We had some slight delays with the demolition and siteworks (which were unrelated to WBN), and Zac supported us throughout the whole process. He was impartial, but incredibly helpful. WBN will exceed your expectations. We are looking forward to slab down!

Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!
  • Verified

A successful partnership

published

A seamless partnership on our development in Nedlands has been smooth sailing with Webb & Brown-Neaves. The professionalism from the team and the quality of the finished product is outstanding. The new owners are now happily enjoying their new stunning homes. Looking forward to seeing our other partnered developments come to fruition. Thank you Webb & Brown-Neaves.

Customer Service
Site Admin
See all answers
1 comment
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 14

Questions & Answers

Bejoy B.

Bejoy B.asked

We live in the home that was designed and constructed by WBN. We would like to know how to address the following:
1. Pegging between two properties both built by WBN to demarcate the property line correctly.
2. How do we ascertain that there is no encroachment into our property when the perimeter fence/wall was erected by the neighbors in our absence.
3. What is the maximum height of the perimeter fence?
4. In case of masonry wall (brick walls) or installing a color bond fence how these should be constructed on the line of demarcation (pegged) between two properties.
5. Who needs to be hired to establish this discrepancy?
6. What is the correct installation for Pier and the brick wall or color bond?
Thank you,
Kind regards,
Bejoy
M: 0413 098 008

1 answer
Webb & Brown-Neaves
Webb B.Webb & Brown-Neaves

Hi Bejoy,

Thank you for reaching out about your WB built home.

I have passed your enquiry on to our Maintenance and Service team who will be in touch shortly. If you wish to contact them directly please call 9208 9000 and ask for the Service Department.

Should you require any more assistance please do not hesitate to reach out.

Kind regards,
Stephanie - WB Marketing
strichardson@wbhomes.com.au

PallyL

PallyLasked

I'm thinking about building an APG Breakthrough series two storey home in Palmyra in the near future. There are quite a lot of negative comments about APG on this site and I'm wondering whether anyone can comment on any experiences with the Breakthrough homes?

5 answers
bbuilding2012
bbuilding2012

Not sure what the "Breakthrough homes" are but we've been in our APG two storey home for a year now and I can't rave about them enough. The whole process was brilliant - we still had a few little hiccups but I don't know of any build that doesn't. The finished product is fantastic and the follow up maintenance went above and beyond what we expected. Obviously not everyone has the same experience but I'm a very satisfied apg customer and would build with them again! Hope this helps!

$$Frustrated$$
$$Frustrated$$

We are considering signing up with APG homes... We have built 4 times now. So far APG have been competitive, but still seem to be quite expensive compare to other cheaper builders. This would be our most expensive home @$620k and feel bit nervous. Reading the above it seems that WA charges the earth for middle of the range home builds. Can I trust APG with my life savings??? Has anyone had a good experience with other builders?

sam
sam

I have just recently completed an APG home and the process went well through to completing the base structure. When it came to the interior and final touches it was shocking, nearly 200 documented items not done to the standard i was expecting, many of which APG refused to fix. We didn't feel like we got what we paid for at all. I quit working for 2 months just to manage them and the process and legal paperwork for the building commissioner. All just to get the house to a good enough standard for renters. It's been about a month since the renters moved in and between APG and telstra still haven't figured out how to connect the internet to the house as the wiring was not done properly or something. I don't know if another builder will be any better but we will never deal with APG again.

Get an answer from our members and Webb & Brown-Neaves representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.