693 reviews
- Pre-Construction
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- Mid-Construction
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- Post-Construction
Very thorough and attentive information provision. Very happy with the services provided so far. Staff has been very friendly and helpful in all the stages of the process and making appropriate selections. Show details
Timicka was absolutely amazing to work with. We had the pleasure of working with her throughout our consolidated proposal, and she made the entire experience smooth and reassuring. She was always more than happy to answer our questions. We felt informed, comfortable, and very confident in the process. Show details
Dom Swallow from Weeks Builder was excellent, providing clear information and great assistance as we prepare for our dream project. Professional and supportive at every step. Full marks to Dom for helping us choose this builder. Highly recommended Show details
Reviews with attachments
- +2
I felt the entire building process was very well managed, with clear and consistent communication at every stage. Updates were provided regularly, and any questions I had were answered promptly and helpfully, which made the experience smooth and reassuring. The workmanship and overall build quality were of a high standard. Finishes were completed… Read more · 1
with great attention to detail, and I was very happy with the overall result.
Any concerns raised during the process were listened to and handled professionally. I felt well supported throughout, particularly by the Site Manager, who was approachable, accommodating with requests, and genuinely committed to resolving any issues in a timely and effective manner.
- +2
From the moment we walked into the display home and met with the sales consultant, the whole experience has been fantastic. The entire build process was stress-free and exciting, and even the after-care has been outstanding. Our site supervisor was second to none — never a question too hard, always happy to explain anything and everything, and… Read more · 1
constantly going above and beyond. The communication and updates throughout the build were excellent, and the whole project ran on time. We only ever had a few very small issues, and they were rectified almost immediately. Most of the time our site supervisor was already onto it before we had even asked about it. Another big factor for us was the cost certainty. The price stayed exactly the same throughout the build. The 12-month contract we signed at the beginning held that price, which gave us real peace of mind knowing there would be no unexpected costs unless we chose to make changes ourselves. We couldn’t be happier with the experience.
We had a fantastic experience with [Name Removed] as our Site Manager during the first half of our build with Weeks. He was excellent at keeping us updated throughout the process and regularly sent through photos, which really helped us feel involved and reassured at every stage. [Name Removed] was also very efficient in managing the ongoing… Read more · 1
bookings of trades, ensuring everything moved along smoothly and on schedule. His organisation and communication made a big difference and gave us a lot of confidence during the build. He listened and supported our requests.
Our only disappointment was that he wasn’t able to continue as our Site Manager for the entire project due to company changes, which was absolutely no fault of his own. We truly appreciated the time he was with us and would highly recommend him.
We recently signed our new home contract with Weeks Homes after meeting [Name Removed] at the Playford Alive Display Village, and we couldn't be happier with his service. As first-time builders who knew almost nothing about the process, we found it a bit overwhelming at first. But [Name Removed] was incredibly patient, guiding us through the… Read more · 1
entire process and highlighting crucial details we would have easily missed. He answered all our detailed questions about custom floorplan changes and every detail of the house with total transparency. He really went above and beyond to ensure everything was perfect. Highly recommend looking for [Name Removed] if you visit the Playford Alive display homes!
We had a wonderful experience building with Weeks Homes. The entire construction process was smooth, well-organised, and professionally managed from start to finish. The coordination between the team members was excellent, and communication was always clear and timely. Any questions we had were addressed promptly, and we always felt informed and… Read more · 1
supported throughout the build.
The efficiency, transparency, and attention to detail truly made the journey stress-free. We appreciate the professionalism and dedication shown by the team and would confidently recommend Weeks Homes to anyone looking to build their home.
From the moment we walked into the Weeks display home, to the selections and council approval process, through to handover, our experience building our home was exceptional. Our home was completed ahead of expectations — something you rarely hear in the current market. Our Project Manager, was outstanding. There was never a week without progress.… Read more · 1
Where trades were delayed, he adjusted the program and pushed ahead with alternate trades to keep the overall timeline on track. The trades were professional and clearly enjoyed working under his leadership. The site was always tidy when we visited.
Communication during the build also exceeded my expectations. We received weekly updates from our Project Manager outlining progress made and what we could expect to happen next, and could track everything through the MyHome portal and loved receiving regular photos of the build particularly since we lived an hour away. This made a massive difference and allowed us to feel connected to the process without needing to be there constantly.
The MyChoice Studio is a genius concept — we selected everything in two visits. Compared to our previous build (which involved multiple weekends visiting suppliers), this was incredibly efficient.
We are now two months after handover and are still in awe at the beautiful house that Weeks built for us. The finishes are excellent, everything works beautifully, and we have no regrets. When others talk about building delays and difficult builds, we are proud to say we built with Weeks and had a fantastic experience. We wouldn’t hesitate to recommend them.
- +7
We’ve worked with Weeks Homes across a number of our projects at Lanser and they’ve been a very reliable building partner for us. Their team is easy to deal with, communicates well, and keeps us informed throughout the build process, which makes coordinating our projects and purchasers much smoother. They share the same high level of attention to… Read more · 1
detail as we do at Lanser, ensuring every home is carefully finished and presented to the highest standard. The build quality is consistent and the finished homes look great. Our purchasers have been very happy with the end product, which also helps the sales process run smoothly.
Timeframes are well managed and the overall experience has been straightforward from start to finish. Weeks Homes has been a great builder to work with and we’re happy to continue partnering with them on future projects.
- +3
As first-time home builders, we began our journey in May 2022 by choosing the Next Gen Somerton floor plan, and we opted for MyChoice to handle our financing. Our land was situated in a brand-new development, taking almost two years to complete. Despite this initial delay, what followed was a remarkably efficient and positive building experience… Read more · 1
with Weeks Homes.
As soon as the land was settled, Weeks Homes quickly began the construction process. We were fortunate to have [Name Removed] as our site supervisor. From the outset, [Name Removed] demonstrated outstanding professionalism and initiative—he quickly organised the removal of rubbish and debris that had been left on our lot by another home builder. This prompt action set the tone for the rest of our build, allowing the slab to be poured in March 2025 without further holdups.
The pace of construction was impressive after the initial groundwork. Each stage of the build—from framing to lock-up and through to the finishing touches—progressed smoothly and efficiently. What truly stood out to us was the seamless communication we enjoyed with both Weeks Homes and [Name Removed]. He consistently kept us informed about updates, timelines, and any minor issues that arose, using a combination of text messages, phone calls, and emails. This open line of communication gave us peace of mind and made the process far less stressful than we had anticipated.
Throughout the build, we did not encounter any significant issues. When it was time for the Practical Completion Inspection (PCI), only a handful of minor defects were identified, all of which were promptly rectified before we received our keys. The overall build time, from the start of construction to key handover, was about seven months—a testament to the efficiency and organisation of the Weeks Homes team.
We received our keys on the last day of October, marking the end of a smooth and satisfying experience. Looking back, we are thoroughly pleased with our decision to build with Weeks Homes. Should we ever decide to build again, we would not hesitate to choose them for our next project.
I was deposited with NOW by Weeks. My choice is [Name Removed] Three with 4 beds, 2 bathrooms, 2 garages and a living. I’m luckily meet a good man, [Name Removed] is a New Home Sales Consultant of Weeks Homes South Australia. He guided me to take a right size of land which suitable with my choice of house to build. Show details · 1
- +1
Overall, my experience with Weeks was a good one. Although there are some aspects that left me disappointed. First, the build timeframe was great and the vast majority of the communications I received over the build process were good. Including responses which were, more often than not, timely and helpful. Second, the structural integrity of… Read more · 1
the the home appears very good. The slab appears level, the walls and rooms are square, and the benches and countertops feel solid and well constructed. From a structural standpoint, the house seems to have been built to a high standard.
Thirdly, the pricing was very competitive. For a steel-frame home with a good range of selections and the custom inclusions we wanted, the overall value was excellent.
However, the finishing quality of the home, along with several incidents during the latter stages of the build, was less than desirable.
During the build, an underground water pipe was damaged by a contractor and, even though there was clearly water bubbling out of the ground that I noticed myself, was left unfixed and remained on for an extended period of time leaving me with a $400 dollar water bill. As it was unclear how much of the bill was the leak and how much was the builders, the entire bill was demmed my responsibility.
The corners of the kitchen benchtops are extremely sharp. They could have at least been rounded as I can't imagine the injuries that they could cause if you walked into them, not to mention the injuries inflicted on little ones.
As we elected to complete the flooring after handover, Weeks did not install the skirting boards (which did not incur any discount) . These were left in the garage for us to paint and cut, which was fine. Unfortunately, insufficient paint was provided, and the condition of the skirting boards themselves was very poor. They were weathered, some were damaged, and many appeared to have been walked on.
Most disappointing was the wall paint, which was not carried down past the skirting line. This was raised during inspections and we requested it be rectified, yet it was not addressed. This has resulted in significant inconvenience, as I now need to complete this painting myself. The time and paint saved by the contractor would have been minimal, yet the impact on the finished result is substantial.
The issues with the tiler were extensive, ultimately resulting in having to have it redone and still with uneven tiling and poor grouting. Some areas clearly have marked lines that have veen cut over and sections of the grouting are already coming apart. Poor design and lack of planning also leads to water flooding the ensuite floor during a shower. A simple issues that could have been fixed with $30 worth of parts or better yet, better design. The choice of tiler lead to many further issues that leave me questioning the quality of my wet areas.
To be clear, the overall paint coverage is reasonable and the structural work is very good. And the effort and relationship built with the buildsite manager went a long way in making a stressful process much easier to manage. However, it is evident that some external contractors either did not care or were simply incapable of completing their work to an acceptable standard.
Given what was otherwise a smooth build process and a very timely delivery, it is disappointing to walk away feeling let down by the lack of care taken in the final stages. The bathroom vanity units had not been cleaned, dried grout was left on the bathroom floors, and some grout is missing entirely. Huge gaping holes were left next to the front bedroom windows that we needed to fill to be able to start flooring. The final polish simply was not there.
When entering a newly completed home, one expects to feel happy and confident in the result. Instead, I felt let down at the end of what was otherwise an exciting process to watch.
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- +1
Positive, calls backs and answers within 24 hrs the project delivery specialist ( able to source and find information to answers when required. currently about to have slab poured. Photos below My Broker went above and beyond did amazing the best broker I’ve seen spoke and used to date! As for management of build it’s self, cons would be after… Read more · 1
signing document and contract for house build to be informed my alfresco was removed due to them missing the encumbrance breach did leave a sore spot as it’ was apart of my dream design to have it but staff were apologetic and sympathy was their. Other issues pre build I found was some communication delay between getting documents checked and sigin off from site plans too be able to go ahead into construction. (Aka 20 months was delayed due to SA water supply to riverlea but in that time paper work and prep wasn’t prepared so when site came available was about 4 weeks of waiting which cost $ to keep weeks contract enabled would been 8 weeks but my project delivery specialist did well
Highlight : my weeks project delivery specialist . answered my phone call and could hear my concerns and step into action to encourage the site plans and remaining documents that I was waiting to get so I could sigin to allow my construction to finally start! 5 star on that! Well done delivery specialist for making it happen. I’m satisfied currently with weeks in terms of updates communication and commitment to my build
Final cost ( my estimated cost was a lot lower due to, they believed at the time of me signing my document contract for weeks I got told land should be ready hopfully with in 3 months turns out took nearly 20 months I believed. which costed me a hefty about to keep contract enable on a single income was very hard to accept and deal with That is the only unfortunate thing I have to say besides that weeks is a great company to have build your dream home do recommend with where my house build is at currently during mid construction
[Name Removed] and I would love to give a review on our house manager [Name Removed]. He had been amazing and we do not say that lightly. Not long after we started the build I had to have a brain tumor removed and was stressed to the max. But we should not have worried [Name Removed] was there for us every step of the way, kind, careing and very… Read more · 1
professional. He knows his job very well and always kept us informed. [Name Removed] knowledge has helped us make our dream a reality and best of all it was all stress knowing we had [Name Removed] to turn to. Thanks heaps [Name Removed]
- +7
It was exceptional experience building with Weeks homes. We have built two houses next to each other with Weekshomes, and quality was not far from display homes. From the starting point ,we met [Name Removed] at Seaford Heights display homes and he was very thoughtful and experienced. That was turning point for us as we realised he has got… Read more · 1
understanding of our needs and he managed to modify Weeks designs to match our dream's houses.
Selection team were great, they all were very helpful and guide us though the complex colour selection and material with their knowledge. They made our lives a lot easier. They had a vision of the end results, that is the difference between average house and exceptional house.
Construction phase was beyond our expectations with handover within 6 months. Sam, the site manager was very helpful and communicated every stage of construction in detail. We were able to discuss any questions with him and he was available yo attend any matter arisen.
Not surprisingly, Weeks homes exceptional services continues after handover. We have received comprehensive follow-up for sew minor issues.
We strongly believe Weeks homes team at all stages of building presented devotion and eagerness to do beyond best and they proved it with the masterpeice they created.
My partner and I have almost completed the final stages of our selections process. We’ve had such an incredible experience with the My Choice team at Weeks Homes so far! While it can be a little tricky to book appointments since the studio runs Monday to Friday during business hours, the team more than makes up for it with how helpful, organised,… Read more · 1
and friendly they are.
[Name Removed] - interior design assistant, helped guide us through the first few stages and made everything feel simple and stress-free, big thankyou to her.
Then came [Name Removed] - interior design consultant, who was absolutely brilliant during our colour selections appointment. Her knowledge, creativity, and insight were unmatched. She made the whole experience enjoyable and exciting, helping us bring our vision to life with the perfect balance of style and practicality. She truly went above and beyond, and we can’t thank her enough!
Lastly, [Name Removed] helped us through the electrical stage and was just as fantastic — knowledgeable, patient, and made sure we thought through every little detail.
We honestly couldn’t be happier with the My Choice team. They’ve made what could be an overwhelming process so smooth and enjoyable. Huge thanks to everyone for their effort and support — we can’t wait to see it all come to life!
We are currently in the pre-construction phase of our build with Weeks, and our experience so far has been nothing short of amazing. From the very beginning, our sales consultant [Name Removed] has been outstanding. He offered invaluable guidance in finalising our floor plan, patiently addressing all our questions and ideas—even when we changed… Read more · 1
our minds a few times! His professionalism, patience, and genuine commitment to ensuring our vision was reflected in the final plan made the process smooth and stress-free. We were able to finalise our floor plan with only minor adjustments to the original design, confident that it was exactly what we wanted. Moving into the design phase, we were equally impressed with how well-structured and organised the process was. The sequence—walk-through appointment, open studio session, and then final selections—was incredibly helpful. The open studio appointment allowed us to explore our options, get a clear understanding of upgrades and pricing, and prepare ourselves for the big selections day.
Our selections day was the highlight of this stage. We had the pleasure of working with [Name Removed], our interior design specialist, who we first met during the Weeks Workshop. From that very first meeting, we knew we wanted her to guide us through the selection process. She was warm, approachable, and incredibly knowledgeable, quickly understanding our style and vision for the home. We came well-prepared with our colours and designs in mind, and it was amazing that Elise’s vision perfectly matched exactly what we wanted. Elise guided us through every step—from every bits and pieces of interior and exterior colours—helping us create a cohesive and beautiful palette that we are truly excited about. Importantly, we never felt rushed. The session was well-coordinated, and we were given sufficient time to make thoughtful final decisions. The entire day felt smooth, stress-free, and enjoyable. We also must say that Weeks offers a very impressive range of standard inclusions, which made it easier to achieve a beautiful result without excessive upgrades. Throughout the process, communication has been clear and consistent. Any questions or concerns have been addressed promptly, and we have been kept well-informed with regular updates at every stage. Elise also kept us on budget, helping us prioritise upgrades that mattered most while making the most of our Selections Studio voucher.
We also want to acknowledge the rest of the Studio team, including [Name Removed], who were welcoming, friendly, and supportive during our walk-through and open studio appointments. Her professionalism and knowledge made the entire experience enjoyable.
So far, our journey with Weeks has been exceptional. The combination of professional guidance, and genuine care from the entire team has given us complete confidence in our decision to build with them. We are now looking forward to our upcoming electrical appointment and the exciting start of the construction phase. We are also excited to work with our Project Specialist [Name Removed] whom we have so far been in contact via email- He has been notifying us of ongoing updates , effectively communicated price variation eg energy efficiency report and kept us well informed. We are hoping to meet him soon personally.
Lastly, not to forget, a special mention to the Weeks Barista for making the best coffee and cappuccinos, and to the receptionist for the warm, friendly welcome every time we visited. We highly recommend Weeks for anyone looking for a builder who truly listens, cares, and delivers at every stage.
We are excited for the rest of build journey with Weeks and we have shared our genuine and true thoughts and experience in this review.
Latest follow-ups
Right from the start of this Project with Weeks Homes it has been amazing, firstly at the display home sites we visited, then our planning experience with [Name Removed], she guided us through our home build options & was always available to go… Read more
through any questions or variations. When the building works started we were introduced to our Site Manager [Name Removed], he has been so helpful with any issues we were not sure about, plus the updates & photos ouf the build progress. Also [Name Removed] always gets back to you with answers to queries etc, quickly via phone or email, plus his informative fortnightly updates. As we get closer to moving into our new home, we are so pleased we chose Weeks Homes, they treat you like your part of their family.
Follow-up · As we were getting closer to practical completion, there was a hold up with the supply & installation of the stone bench tops which delayed other trades. Our Site Supervisor Russell managed to work some miracles with other trades so that it would not impact the house hand over date, so far he has been amazing, plus many others I have spoken to at weeks during the build
We are building a home with Weeks and MyChoice. They have been wonderful every step of the way. [Name Removed] has been exceptional to plan everything with and extremely helpful. Thank you to MyChoice, [Name Removed] and Weeks. Show details · 2
Follow-up · Very pleased with all thank you
As first-time builders, we had no experience with the selection process, but [Name Removed] made it so simple and stress-free. She took us step by step through our options, offering guidance, a sounding board, and helping us prioritise our wish… Read more · 1
list. Thanks to her, we were able to adjust our plans and tick off most of our wish list items in order of importance. The consultation was not only helpful but also enjoyable. We highly recommend [Name Removed] and the MyChoice team!
Follow-up · Since our original review, we’ve been even more impressed with the service from Weeks Homes. The open communication, thorough follow-ups, and ongoing support have made the entire building process smooth and reassuring.
In-depth reviews
What can I write about Weeks?! From my first experience at the display village with [Name Removed], where someone was actually interested in helping its been great. [Name Removed] took the time to listen to what I had to say and offer practical suggestions for my circumstances. Ongoing contact from Week the entire time while waiting for the land… Read more · 1
to title even though they realistically didn't need to.
Moving on to selections with [Name Removed] - the fantastic experience continued. [Name Removed] listened to the colour scheme I had in mind and made relevant suggestions. While of course, there is always going to option extras, she didn't push anything and made suggestions that made sense for what I wanted of which I ended up taking her up on!
Next up is my project coordinator, [Name Removed]. Really there isn't much new to say, she continued what is clearly the Weeks ethos of amazing customer service.
Last but not lease (at least as of writing), is [Name Removed], my site supervisor. [Name Removed] makes contact with me weekly to provide updates so I know exactly what is going on. She's been transparent with expected timeframes and as an added bonus, the build is running ahead of schedule right now.
I'd recommend Weeks to anyone who asked about my experience, its been an amazing experience and while I can't wait for my house to be finished but I'll be sad when it ends.
Find out how Weeks Homes compares to other Project Home Builders
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We had a very positive experience building with Weeks. Communication throughout the whole process was clear and smooth. Our site manager was always approachable and easy to communicate with, and we were able to meet and discuss things on site whenever needed. One thing we particularly appreciated was that the tradespeople would call to confirm… Read more · 1
with us if they noticed anything unusual or potentially unreasonable in the design before proceeding with the work. This gave us a lot of confidence that the team cared about getting things right rather than just following the drawings blindly. The construction quality has also been very good. We engaged an independent stage inspector during the build, and they commented that the quality of workmanship was higher than what they typically see from many other builders. A special thanks to our site manager [Name Removed], who has been extremely professional, patient, and supportive throughout the process. He has always taken the time to explain things clearly and ensure any questions or concerns were addressed. Overall, we are very satisfied with our experience with Weeks and would happily recommend them.
Building our first home has been one of the biggest milestones of our lives, and doing it while living interstate naturally came with stress, pressure, and plenty of worries. However, our journey with Weeks Homes has been nothing short of exceptional from start to where we are now in construction. Pre-Construction Phase: Our experience started… Read more · 1
with [Name Removed] and [Name Removed] during the early planning stage. As first-time builders, we had so many ideas, questions, and uncertainties. [Name Removed] and [Name Removed] were incredibly patient and supportive while helping us select the right floor plan that suited our lifestyle and future needs. They listened carefully to what we envisioned and did their very best to accommodate our requests wherever possible. We never felt rushed or pressured — instead, we felt genuinely guided.
During the pre-construction stage, [Name Removed], our Project Specialist, was absolutely outstanding. She guided us through every single question we had in mind — and there were many! Her communication via phone and email was excellent. Living interstate meant we relied heavily on updates and clarity, and [Name Removed] ensured everything stayed on track. She kept us thoroughly informed throughout the entire process, explaining documentation, timelines, and next steps in a way that made everything easy to understand. Her organisation and responsiveness truly gave us confidence that our build was progressing smoothly even from afar.
Following that, we had our selections appointment at MyChoice Studio. This was one of the most exciting parts of the journey. [Name Removed] provided exceptional expertise in helping us make decisions that reflected not only our preferences but also what we truly envisioned in our hearts and minds. She had a remarkable ability to understand our style and translate it into practical, beautiful choices for our home. The entire experience was enjoyable, inspiring, and far less overwhelming than we expected thanks to her guidance.
Construction Phase:
Now in the construction stage, our positive experience has only continued.
Being interstate during construction can be nerve-wracking. The stress, pressure, and worrying are very real — especially for first-time builders. However, this was not the case for us at all. From the moment construction commenced, we felt reassured and confident.
Our site supervisor, [Name Removed], has been exceptional. Trust is everything when you are not physically present at the build site, and from day one, he has made us feel that we can trust him completely. He consistently reassures us that the project is progressing exactly as it should and that everything is being completed according to the plans we agreed upon with Weeks Homes.
Our first site visit was truly wonderful. Seeing our home coming to life was emotional and exciting. Our site supervisor walked us through the entire build, explaining each completed stage clearly and confirming that everything aligned with the approved plans. He took the time to explain the overall progress and informed us that the next stage would be waterproofing. His knowledge, professionalism, and attention to detail were evident throughout the walkthrough.
Most importantly, he made us feel that we are in good hands. That level of reassurance means so much to us, especially being interstate. Communication has remained consistent, updates are clear, and we feel involved every step of the way despite the distance.
Overall Experience:
We are extremely happy with all the services provided by Weeks Homes. From pre-construction planning, selections, and documentation, engineering, through to the current construction stage, every team member we have dealt with has been professional, supportive, and genuinely committed to delivering quality service.
For a first-time build — and an interstate one at that — the experience has been smooth, well-managed, and reassuring. Their service is truly commendable.
If we ever have the opportunity to build again, there would be no questions asked — it will absolutely be Weeks Homes again.
Positive reviews
My wife and I had a lovely session with Karly who "walked" with us in our colour and material selections. We found her to be very professional, friendly and absolutely efficient in what she does. She had recommended colours and materials and we had gone with her because they were the right choices. We were also quite delighted with the overall… Read more · 1
experience from the reception, showroom ambience and lovely lunch and coffee. Well done Karly and the whole Weeks team
Very happy with Weeks. We are kept in the loop every step of the way. Our Building Supervisor, [Name Removed] goes above and beyond, always answering our questions and helping in any way that he can. Show details · 1
We have had a great experience working with [Name Removed] to design our dream home. He always makes sure to listen to what we want and makes it come to life. He also makes sure to keep us in the loop at every stage. Very happy with the service from Weeks and [Name Removed]. Show details · 1
Negative reviews
There are a few things I found I wasn't happy with. Bricks around home different shades under my alfresco. Bathrooms mirrors not installed perfectly. Disappointed my stone bench top in the kitchen has a joinery line in it which I wasn't informed about only saw it on my inspection when home was completed. Show details
Absolutely the worst experience fathomable. Enter into a fixed price contract which Weeks now decline to honour and have withdrawn from. Refused to enter into fixed price HIA contract. They've been through about 8 staff during the proceedings so far, seems like a significant amount of staff. Perhaps a culture issue, that ones my opinion. But… Read more
certainly, incompetent. Cannot meet their promises and now don't wish to be held to their contractual obligations. Don't trust their staff or their advice in relation to, well, almost anything because from my personal experience, they'll duck and dodge all accountability for anything they try to sell you and then can't / won't deliver on.
Under no circumstances would I recommend anyone to enter into any dealings with Weeks. I have personally found their staff to be aggressive on tactics, rude, arrogant and dismissive.
Hello Matt We are disappointed to hear that you are… Read more (+1 reply)
Another Day, Another Crap Customer Experience with Weeks – If I could do less than 1 star, I would! I am writing this review to formally express my profound disappointment and frustration with the building process of my home in Strathalbyn. From the outset, I chose Weeks Building Group based on their stated commitment to honesty, integrity, and treating clients like family. Regrettably, my experience has… Read more
been a stark deviation from these promises.
Initial Building Process: The building process was fraught with battles. I was incorrectly charged for items, required multiple meetings with higher-ups to no avail, and had to acquiesce despite legal advice suggesting Weeks was in the wrong, simply to avoid further delays. There was delay after delay, and extra charge after extra charge.
Quality of Work: The quality of workmanship is alarmingly poor: - Tiling and grouting in bathrooms are substandard. - Flooring issues persist. - Shonky gyproc and skirting. - Subpar painting, with excuses given to avoid rectification. - My initial walk-through issues remain unresolved.
False Inclusions: I was misled about certain elements of the fit-out being standard inclusions, only to discover this was not the case during selections.
Maintenance Meeting: During my recent maintenance meeting, I felt belittled and gaslit, as if on trial for two hours. I was accused of fabricating issues, which is both disheartening and unprofessional. Being told my expectations were too high highlights a troubling acceptance of substandard workmanship.
Weeks Building Group says it prides itself on delivering exceptional customer service and ensuring client satisfaction. However, my experience has fallen short in every aspect. I now find myself in a home built with what appears to be an acceptance of mediocrity.
Sincerely, Christie Thornton
Good afternoon Christie, Whilst we appreciate the the… Read more
Recent reviews
[Name Removed] at Andrews Farm was amazing in helping us build our first home. Super friendly, helpful, and always listened to everything we wanted. He made the whole process so much easier. Really appreciate all his support! Show details · 1
So far so good. Communication from the staff has been regular, informative and supportive. Works have not been held up to date. Looking forward to the remainder of the build Show details · 1
Had a great day doing our selections. [Name Removed] was really helpful at making suggestions and I felt she really understood our style well and the look we were trying to achieve. She made a long day run smooth and we are really happy with our selections. Thanks to [Name Removed] and the team. Looking forward to seeing the final results. Show details · 1
We just completed our selections process at the Weeks showrooms. Our consultant [Name Removed] was excellent. Very well prepared and knowledgeable. She guided us through the entire process and although we have built before, still provided some very helpful advice. We had a lot of requests for additional information which were provided swiftly. We… Read more · 1
couldn’t be happier with the process so far and look forward to progressing to construction stage now.
Our consultant has been so helpful and kind in the my choice design process of our build! We didn’t feel pressured into any upgrades and she was so informative with what she thought would help us build a beautiful home! Show details · 1
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Hello Natasha! We are so sorry to hear about the… Read more