725 reviews
- Pre-Construction
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- Mid-Construction
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- Post-Construction
AI reviews summary
Weeks Homes receives consistently high praise for its customer-focused approach, with particular emphasis on the professionalism of sales consultants, interior designers, and site supervisors. Reviewers frequently highlight the transparency of the building process and the efficiency of the "MyChoice Studio" for selections. While the vast majority of feedback is positive, a small number of reports mention significant post-handover issues such as mould and poor finishing quality.
Pros
- Exceptional Staff and Communication: Staff across all departments are described as knowledgeable, patient, and proactive. Site managers provide regular weekly updates, often including photos via the MyHome portal, which creates a transparent and stress-free experience for homeowners.
- Efficient Selections Process: The MyChoice Studio is highly regarded for its "all-in-one" approach, allowing clients to finalise interior and exterior finishes in a single location with expert design guidance, often saving significant time compared to visiting multiple suppliers.
- Reliable Build Timelines: Multiple projects were completed within five to seven months from slab pour to handover, with several reviewers noting their homes were delivered ahead of the initial schedule.
- Cost Certainty and Transparency: Clients appreciate the upfront honesty regarding pricing, with many noting that the final cost aligned strictly with the initial contract and that staff actively helped them stay within budget without aggressive upselling.
Cons
- Inconsistent Finishing Quality: While structural integrity is praised, some reports highlight a lack of attention to detail in the final stages, including uneven tiling, poor grouting, unpainted surfaces behind skirting boards, and sharp kitchen bench corners.
- Post-Handover Maintenance Issues: Significant recurring issues were flagged by a few users, most notably the presence of mould in new builds and plumbing leaks that caused property damage shortly after occupancy.
- Administrative Communication Gaps: A segment of users experienced delays and lost information during the transition from the sales/design office to the construction team, leading to missed design changes that could not be rectified later.
- Contractor Accountability: There are reports of external contractors causing damage (such as burst water pipes) or leaving sites untidy, with some users feeling that the builder did not take sufficient responsibility for these third-party errors.
Verdict
Weeks Homes is a highly recommended choice for first-time and interstate builders due to its streamlined pre-construction process and excellent communication. While the build speed and structural quality are industry-leading, prospective owners should maintain close oversight during the final "fix" stage to ensure finishing details meet expectations.
Just completed selections and Elise and Jesse were so helpful and easy to work with and made the whole experience smooth and stress free. They were patient and were super helpful. Moe made us the best coffee and greeted us with a smile both days. Thankyou guys can’t wait to see the build come to life. Show details
Marley was an absolute pleasure to deal with throughout our build. She kept us informed every step of the way through our weeks portal, and responded promptly to any questions we had. She also went above and beyond by taking the time to meet with us after hours to accommodate my work commitments. We truly appreciated her professionalism, communication, and dedication. Show details · 1
Weeks can be fortunate to have Supervisor Matt onboard the Weeks team. Matt is extremely dedicated to his role as supervisor and is a very hands on guy, always there to check things, organize things and sort it all out. My house build experience was a huge pleasure and was all completed within the 30 weeks time frame as promised. The quality of… Read more · 1
the build is exceptional and great attention to details and final finishes really evident. All thanks to a dedicated site manager who understands customer experiences and does what he says he will do. Matt is very pleasant to work with and has a great deal on his plate, but gets through it all with a smile. Honestly, I dont know how he does it, but if you want a result and a wonderful house, Matt delivers it, all whilst seeing to all the other customes at the same time!!
The quoted amount did not change after the build was completed and I am more than happy with the service and product that was delivered. A huge thanks to Matt and the admin team in the Weeks office.
Thank you Weeks Building group and thank you Matt.
Reviews with attachments
Just finished building our mist 4 with weeks homes. GP and the weeks staff managed the build wonderfully and to a high standard. I’d build again with them again. Now range selections made things easy and the resulting look fabulous.house delivered within the guaranteed build time. Show details · 2
As first home builders, we loved our experience with weeks. From Selections to the quality of our build. We couldn’t have asked for better service! Even with the delay of steel frames, [Name Removed] was able to keep our build on track and there was no better feeling coming to the house once a week, seeing more progress has been done. We can’t wait to make this our home! Show details · 1
We have just built a house out northern suburbs, everything went smoothly and to the time line. We cannot thank our supervisor enough, what a champion, a great asset to the Weeks company!! Always kept us up to date, if we needed answers he would ALWAYS get back to us with an answer. So impressed with his attention to detail which has made us very… Read more · 1
impressed with the build. House was finished before due date and to high quality. Our experience with building this house was enjoyable due to great communication and explanations and great value, we would build again with weeks especially out North to have the experience of our supervisor.
- +2
I felt the entire building process was very well managed, with clear and consistent communication at every stage. Updates were provided regularly, and any questions I had were answered promptly and helpfully, which made the experience smooth and reassuring. The workmanship and overall build quality were of a high standard. Finishes were completed… Read more · 1
with great attention to detail, and I was very happy with the overall result.
Any concerns raised during the process were listened to and handled professionally. I felt well supported throughout, particularly by the Site Manager, who was approachable, accommodating with requests, and genuinely committed to resolving any issues in a timely and effective manner.
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From the moment we walked into the display home and met with the sales consultant, the whole experience has been fantastic. The entire build process was stress-free and exciting, and even the after-care has been outstanding. Our site supervisor was second to none — never a question too hard, always happy to explain anything and everything, and… Read more · 1
constantly going above and beyond. The communication and updates throughout the build were excellent, and the whole project ran on time. We only ever had a few very small issues, and they were rectified almost immediately. Most of the time our site supervisor was already onto it before we had even asked about it. Another big factor for us was the cost certainty. The price stayed exactly the same throughout the build. The 12-month contract we signed at the beginning held that price, which gave us real peace of mind knowing there would be no unexpected costs unless we chose to make changes ourselves. We couldn’t be happier with the experience.
We had a fantastic experience with [Name Removed] as our Site Manager during the first half of our build with Weeks. He was excellent at keeping us updated throughout the process and regularly sent through photos, which really helped us feel involved and reassured at every stage. [Name Removed] was also very efficient in managing the ongoing… Read more · 1
bookings of trades, ensuring everything moved along smoothly and on schedule. His organisation and communication made a big difference and gave us a lot of confidence during the build. He listened and supported our requests.
Our only disappointment was that he wasn’t able to continue as our Site Manager for the entire project due to company changes, which was absolutely no fault of his own. We truly appreciated the time he was with us and would highly recommend him.
We recently signed our new home contract with Weeks Homes after meeting [Name Removed] at the Playford Alive Display Village, and we couldn't be happier with his service. As first-time builders who knew almost nothing about the process, we found it a bit overwhelming at first. But [Name Removed] was incredibly patient, guiding us through the… Read more · 1
entire process and highlighting crucial details we would have easily missed. He answered all our detailed questions about custom floorplan changes and every detail of the house with total transparency. He really went above and beyond to ensure everything was perfect. Highly recommend looking for [Name Removed] if you visit the Playford Alive display homes!
We had a wonderful experience building with Weeks Homes. The entire construction process was smooth, well-organised, and professionally managed from start to finish. The coordination between the team members was excellent, and communication was always clear and timely. Any questions we had were addressed promptly, and we always felt informed and… Read more · 1
supported throughout the build.
The efficiency, transparency, and attention to detail truly made the journey stress-free. We appreciate the professionalism and dedication shown by the team and would confidently recommend Weeks Homes to anyone looking to build their home.
From the moment we walked into the Weeks display home, to the selections and council approval process, through to handover, our experience building our home was exceptional. Our home was completed ahead of expectations — something you rarely hear in the current market. Our Project Manager, was outstanding. There was never a week without progress.… Read more · 1
Where trades were delayed, he adjusted the program and pushed ahead with alternate trades to keep the overall timeline on track. The trades were professional and clearly enjoyed working under his leadership. The site was always tidy when we visited.
Communication during the build also exceeded my expectations. We received weekly updates from our Project Manager outlining progress made and what we could expect to happen next, and could track everything through the MyHome portal and loved receiving regular photos of the build particularly since we lived an hour away. This made a massive difference and allowed us to feel connected to the process without needing to be there constantly.
The MyChoice Studio is a genius concept — we selected everything in two visits. Compared to our previous build (which involved multiple weekends visiting suppliers), this was incredibly efficient.
We are now two months after handover and are still in awe at the beautiful house that Weeks built for us. The finishes are excellent, everything works beautifully, and we have no regrets. When others talk about building delays and difficult builds, we are proud to say we built with Weeks and had a fantastic experience. We wouldn’t hesitate to recommend them.
- +7
We’ve worked with Weeks Homes across a number of our projects at Lanser and they’ve been a very reliable building partner for us. Their team is easy to deal with, communicates well, and keeps us informed throughout the build process, which makes coordinating our projects and purchasers much smoother. They share the same high level of attention to… Read more · 1
detail as we do at Lanser, ensuring every home is carefully finished and presented to the highest standard. The build quality is consistent and the finished homes look great. Our purchasers have been very happy with the end product, which also helps the sales process run smoothly.
Timeframes are well managed and the overall experience has been straightforward from start to finish. Weeks Homes has been a great builder to work with and we’re happy to continue partnering with them on future projects.
Find out how Weeks Homes compares to other Project Home Builders
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- +3
As first-time home builders, we began our journey in May 2022 by choosing the Next Gen Somerton floor plan, and we opted for MyChoice to handle our financing. Our land was situated in a brand-new development, taking almost two years to complete. Despite this initial delay, what followed was a remarkably efficient and positive building experience… Read more · 1
with Weeks Homes.
As soon as the land was settled, Weeks Homes quickly began the construction process. We were fortunate to have [Name Removed] as our site supervisor. From the outset, [Name Removed] demonstrated outstanding professionalism and initiative—he quickly organised the removal of rubbish and debris that had been left on our lot by another home builder. This prompt action set the tone for the rest of our build, allowing the slab to be poured in March 2025 without further holdups.
The pace of construction was impressive after the initial groundwork. Each stage of the build—from framing to lock-up and through to the finishing touches—progressed smoothly and efficiently. What truly stood out to us was the seamless communication we enjoyed with both Weeks Homes and [Name Removed]. He consistently kept us informed about updates, timelines, and any minor issues that arose, using a combination of text messages, phone calls, and emails. This open line of communication gave us peace of mind and made the process far less stressful than we had anticipated.
Throughout the build, we did not encounter any significant issues. When it was time for the Practical Completion Inspection (PCI), only a handful of minor defects were identified, all of which were promptly rectified before we received our keys. The overall build time, from the start of construction to key handover, was about seven months—a testament to the efficiency and organisation of the Weeks Homes team.
We received our keys on the last day of October, marking the end of a smooth and satisfying experience. Looking back, we are thoroughly pleased with our decision to build with Weeks Homes. Should we ever decide to build again, we would not hesitate to choose them for our next project.
I was deposited with NOW by Weeks. My choice is [Name Removed] Three with 4 beds, 2 bathrooms, 2 garages and a living. I’m luckily meet a good man, [Name Removed] is a New Home Sales Consultant of Weeks Homes South Australia. He guided me to take a right size of land which suitable with my choice of house to build. Show details · 1
- +1
Overall, my experience with Weeks was a good one. Although there are some aspects that left me disappointed. First, the build timeframe was great and the vast majority of the communications I received over the build process were good. Including responses which were, more often than not, timely and helpful. Second, the structural integrity of… Read more · 1
the the home appears very good. The slab appears level, the walls and rooms are square, and the benches and countertops feel solid and well constructed. From a structural standpoint, the house seems to have been built to a high standard.
Thirdly, the pricing was very competitive. For a steel-frame home with a good range of selections and the custom inclusions we wanted, the overall value was excellent.
However, the finishing quality of the home, along with several incidents during the latter stages of the build, was less than desirable.
During the build, an underground water pipe was damaged by a contractor and, even though there was clearly water bubbling out of the ground that I noticed myself, was left unfixed and remained on for an extended period of time leaving me with a $400 dollar water bill. As it was unclear how much of the bill was the leak and how much was the builders, the entire bill was demmed my responsibility.
The corners of the kitchen benchtops are extremely sharp. They could have at least been rounded as I can't imagine the injuries that they could cause if you walked into them, not to mention the injuries inflicted on little ones.
As we elected to complete the flooring after handover, Weeks did not install the skirting boards (which did not incur any discount) . These were left in the garage for us to paint and cut, which was fine. Unfortunately, insufficient paint was provided, and the condition of the skirting boards themselves was very poor. They were weathered, some were damaged, and many appeared to have been walked on.
Most disappointing was the wall paint, which was not carried down past the skirting line. This was raised during inspections and we requested it be rectified, yet it was not addressed. This has resulted in significant inconvenience, as I now need to complete this painting myself. The time and paint saved by the contractor would have been minimal, yet the impact on the finished result is substantial.
The issues with the tiler were extensive, ultimately resulting in having to have it redone and still with uneven tiling and poor grouting. Some areas clearly have marked lines that have veen cut over and sections of the grouting are already coming apart. Poor design and lack of planning also leads to water flooding the ensuite floor during a shower. A simple issues that could have been fixed with $30 worth of parts or better yet, better design. The choice of tiler lead to many further issues that leave me questioning the quality of my wet areas.
To be clear, the overall paint coverage is reasonable and the structural work is very good. And the effort and relationship built with the buildsite manager went a long way in making a stressful process much easier to manage. However, it is evident that some external contractors either did not care or were simply incapable of completing their work to an acceptable standard.
Given what was otherwise a smooth build process and a very timely delivery, it is disappointing to walk away feeling let down by the lack of care taken in the final stages. The bathroom vanity units had not been cleaned, dried grout was left on the bathroom floors, and some grout is missing entirely. Huge gaping holes were left next to the front bedroom windows that we needed to fill to be able to start flooring. The final polish simply was not there.
When entering a newly completed home, one expects to feel happy and confident in the result. Instead, I felt let down at the end of what was otherwise an exciting process to watch.
- +1
Positive, calls backs and answers within 24 hrs the project delivery specialist ( able to source and find information to answers when required. currently about to have slab poured. Photos below My Broker went above and beyond did amazing the best broker I’ve seen spoke and used to date! As for management of build it’s self, cons would be after… Read more · 1
signing document and contract for house build to be informed my alfresco was removed due to them missing the encumbrance breach did leave a sore spot as it’ was apart of my dream design to have it but staff were apologetic and sympathy was their. Other issues pre build I found was some communication delay between getting documents checked and sigin off from site plans too be able to go ahead into construction. (Aka 20 months was delayed due to SA water supply to riverlea but in that time paper work and prep wasn’t prepared so when site came available was about 4 weeks of waiting which cost $ to keep weeks contract enabled would been 8 weeks but my project delivery specialist did well
Highlight : my weeks project delivery specialist . answered my phone call and could hear my concerns and step into action to encourage the site plans and remaining documents that I was waiting to get so I could sigin to allow my construction to finally start! 5 star on that! Well done delivery specialist for making it happen. I’m satisfied currently with weeks in terms of updates communication and commitment to my build
Final cost ( my estimated cost was a lot lower due to, they believed at the time of me signing my document contract for weeks I got told land should be ready hopfully with in 3 months turns out took nearly 20 months I believed. which costed me a hefty about to keep contract enable on a single income was very hard to accept and deal with That is the only unfortunate thing I have to say besides that weeks is a great company to have build your dream home do recommend with where my house build is at currently during mid construction
[Name Removed] and I would love to give a review on our house manager [Name Removed]. He had been amazing and we do not say that lightly. Not long after we started the build I had to have a brain tumor removed and was stressed to the max. But we should not have worried [Name Removed] was there for us every step of the way, kind, careing and very… Read more · 1
professional. He knows his job very well and always kept us informed. [Name Removed] knowledge has helped us make our dream a reality and best of all it was all stress knowing we had [Name Removed] to turn to. Thanks heaps [Name Removed]
Latest follow-ups
Process from Weeks was excellent as well in communications too. Any concerns we had were addressed accordingly. The Staff from Sales to site supervisor and everyone In between were genuine lovely people. Show details
Follow-up · A1. No unexpected costs. A2. Will see after our 3 month inspection. A3. We’re mostly happy with the quality. Some doors need realignment and and minor paint issue.
I'm in the early stages of my build process; I've put a deposit down. Every step of the journey so far with my sales person (review page recommends not including names) and Weeks has been great. The sales person has always answered my questions, he… Read more
has sometimes anticipated my questions and on the odd occasion he hasn't known the answer he has come back to me in a reasonable timeframe. This person has been engaging, enthusiastic and real. Compared with sales people from other builders, the Weeks person knew, or knew where to find, all the designs that Weeks offers to ensure I was choosing the most suitable one for my situation. Vs another builders sales person who only knew the two houses at the display village I met them at. One of the selling points for me has been the guaranteed build time. I'm doing a knockdown rebuild of the house I live in, so I want to know exactly how long I'll be needing a rental for, to reduce costs where possible.
Follow-up · Post signing the contract, during the colour selections preparations, communications became difficult. I was very clear with all staff I interacted with that I wanted to essentially know how much I was going to be spending at selections before the appointment whereby I had to commit and couldn't make changes. This meant I wanted to know the prices… Read more
Very happy with Weeks. We are kept in the loop every step of the way. Our Building Supervisor, [Name Removed] goes above and beyond, always answering our questions and helping in any way that he can. Show details · 1
Follow-up · What I liked was having a locked fence around our property, which protected our build. If we wanted access, we called our building supervisor Mat, and he met us there. We were kept up to date on every step and our building supervisor Mat, was always available to answer any questions we had. We are almost there and ready to move in soon.
In-depth reviews
We are currently working through the pre-construction stages of our Knock Down Rebuild with Weeks Homes, and our experience so far has been exceptional. Every team member we have encountered throughout the journey has delivered on their promises. From the sales team and the comprehensive concept design and quoting stages, to the knowledgeable… Read more
Council team who helped us navigate site constraints and regulatory requirements with ease, each step has been handled professionally and efficiently.
The Selections team provided valuable guidance on where to invest in the home to maximise value, and the Project Delivery Team has been outstanding—always available to answer questions, provide regular updates, and offer professional advice on preparing for the demolition process, including service abolishments and engaging demolition contractors.
The communication, expertise, and support we have received to date have made what could be an overwhelming process feel straightforward and well managed. We are excited for the next stages and look forward to seeing our dream home start to take shape as construction begins.
Find out how Weeks Homes compares to other Project Home Builders
Know better, choose better.
We chose Weeks Homes to build our first home in Adelaide, and we are pleased with our decision. We would like to thank building consultant Ron Ho for his exceptional support, guidance, and professionalism throughout the early stages of stepping into building our home. As first-home builders, we had many questions and uncertainties, but Ron took… Read more
the time to explain everything clearly and patiently. He provided valuable information, helped us understand our options, and guided us through each step with honesty and transparency. His knowledge and experience gave us confidence in making important decisions. What stood out most was his willingness to recommend better alternatives and design options that suited our needs and budget, rather than simply focusing on upgrades. Thanks to his advice, we were able to make informed choices and save money in several areas without compromising on quality or functionality. Ron was always approachable, responsive, and genuinely interested in helping us achieve the best outcome for our new home. His customer-focused attitude and attention to detail made the entire experience much smoother and less stressful. We truly appreciate the support we received from Ron and the Weeks Homes team, and we would happily recommend them to anyone looking to build a quality and mid spec home in Adelaide.
We were requested by Weeks Homes to provide review during the initial stages of the build. At that time, we politely refused because our house was not fully completed. However, after the handover on 28 April 2026, we decided to share our experience building with Weeks Homes, which might help others choose their builder. After shopping around for… Read more
almost three years looking for a reputable builder, we signed the contract with Weeks Homes Adelaide, under the new management leadership of [Name Removed]. [Name Removed] Thewlis was assigned as our Building Manager.
Living interstate, we were always worried as we did not have family or friends to oversee the project. All those worries vanished once [Name Removed] started working on our home. As promised, he would call us every Monday to brief us on the progress of the work being carried out.
[Name Removed] was very approachable, never rushed us during conversations, and always answered our questions patiently. He paid extra attention to detail, ensuring the finish of the home was incredible. [Name Removed] even responded to our emails while he was sick at home and outside office hours. There was so much respect in the relationship he built with us. He is a man of integrity who genuinely wants to help his customers and always stays true to his word.
We always made sure not to call him unless it was necessary, but we consistently emphasised the importance of quality in the build. [Name Removed] assured us that he would deliver a quality home, and he certainly did.
We now have people visiting our home, and the first thing they say is, “The build is amazing, who is the builder?” When we mention Weeks Homes, people immediately recognise the brand because weeks homes is widely discussed throughout Adelaide. Many people say that under the new collaboration and leadership, Weeks will soon become the number one builder in South Australia. Not just a volume builder, but a quality builder that genuinely focuses on delivering quality homes with great workmanship.
Even after the handover, [Name Removed] continues to help us outside the build itself by connecting us with people for additional external works. That level of care and commitment is rare to find.
What stands out most with Weeks Homes is their honesty. If an issue was identified, [Name Removed] would never brush it under the carpet. Instead, he would listen carefully to the concerns we raised and work on them until we were satisfied.
The difference between other builders and Weeks is that if you do not connect well with one person during the initial stages of the build, you are given the opportunity to speak with others within the company who genuinely want to help.
Initially, we were dealing with a sales consultant from whom we did not receive much information. However, we were then assigned [Name Removed] the Sales Manager, to take over, and he did an amazing job with the quote and overall process. His listening skills are second to none.
Along the way, we also had the opportunity to speak with [Name Removed], who needs no introduction. His listening skills, understanding concerns and ability to resolve issues are exceptional.
Although we are currently within the three month warranty period, we recently noticed a minor leakage issue at the property. We informed [Name Removed], and he acted on the matter immediately. He promptly arranged for his plumber to attend the property, and the necessary work, including a camera inspection was carried out without delay. [Name Removed] emailed us at night to let us know the issue has been identified and rectified.
Unlike other builders who stop caring once the final payment has been made, Weeks Homes genuinely continues to care for their clients even after handover.
Our long wait of nearly three years to find a good builder finally paid off. We sincerely thank [Name Removed] and his wonderful team for delivering us a high quality home.
A professional photography of our home is on the way.
This is NOT a paid review, and no incentive or benefit was offered to us for providing this feedback. We are simply sharing our genuine experience.
Sanjana and Benjamin
Positive reviews
We highly recommend Weeks Homes. As first home buyers, we were a little overwhelmed, but Antoinette and the team made the process much easier and put our minds at ease. They were always happy to answer our questions, communicated well, and provided a fantastic level of customer service. We have had a great experience so far and would definitely recommend them. Show details · 1
The process of being a long-term customer with Weeks has been fantastic. From the sales process right through to the final stages of construction and the handover process, we have had great service and would highly recommend Weeks Homes to everyone! Show details
I have been very happy with my experience with Weeks so far Renee and Jake have been very very helpful and very responsive. Making it very easy for Lauren and I to continue with our Build can’t recommend them both enough. As a whole we are very happy we went through Weeks will Be recommending them both to my friends and family. Show details
Negative reviews
There are a few things I found I wasn't happy with. Bricks around home different shades under my alfresco. Bathrooms mirrors not installed perfectly. Disappointed my stone bench top in the kitchen has a joinery line in it which I wasn't informed about only saw it on my inspection when home was completed. Show details
Hello Natasha! We are so sorry to hear about the… Read more
Absolutely the worst experience fathomable. Enter into a fixed price contract which Weeks now decline to honour and have withdrawn from. Refused to enter into fixed price HIA contract. They've been through about 8 staff during the proceedings so far, seems like a significant amount of staff. Perhaps a culture issue, that ones my opinion. But… Read more
certainly, incompetent. Cannot meet their promises and now don't wish to be held to their contractual obligations. Don't trust their staff or their advice in relation to, well, almost anything because from my personal experience, they'll duck and dodge all accountability for anything they try to sell you and then can't / won't deliver on.
Under no circumstances would I recommend anyone to enter into any dealings with Weeks. I have personally found their staff to be aggressive on tactics, rude, arrogant and dismissive.
Hello Matt We are disappointed to hear that you are… Read more (+1 reply)
Another Day, Another Crap Customer Experience with Weeks – If I could do less than 1 star, I would! I am writing this review to formally express my profound disappointment and frustration with the building process of my home in Strathalbyn. From the outset, I chose Weeks Building Group based on their stated commitment to honesty, integrity, and treating clients like family. Regrettably, my experience has… Read more
been a stark deviation from these promises.
Initial Building Process: The building process was fraught with battles. I was incorrectly charged for items, required multiple meetings with higher-ups to no avail, and had to acquiesce despite legal advice suggesting Weeks was in the wrong, simply to avoid further delays. There was delay after delay, and extra charge after extra charge.
Quality of Work: The quality of workmanship is alarmingly poor: - Tiling and grouting in bathrooms are substandard. - Flooring issues persist. - Shonky gyproc and skirting. - Subpar painting, with excuses given to avoid rectification. - My initial walk-through issues remain unresolved.
False Inclusions: I was misled about certain elements of the fit-out being standard inclusions, only to discover this was not the case during selections.
Maintenance Meeting: During my recent maintenance meeting, I felt belittled and gaslit, as if on trial for two hours. I was accused of fabricating issues, which is both disheartening and unprofessional. Being told my expectations were too high highlights a troubling acceptance of substandard workmanship.
Weeks Building Group says it prides itself on delivering exceptional customer service and ensuring client satisfaction. However, my experience has fallen short in every aspect. I now find myself in a home built with what appears to be an acceptance of mediocrity.
Sincerely, Christie Thornton
Good afternoon Christie, Whilst we appreciate the the… Read more
Recent reviews
We have had a smooth process through Sales with Matt who has offered some valuable feedback in our search for suitable land, followed by quick turnaround times for getting quotes and tender pricing together. The feedback offered from the Compliance & Approvals team has been invaluable, having met with Marty. We have just signed our Consolidated… Read more
Proposal with Renee, which again was a seamless transition. We are looking forward to the remaining journey!
5/5 Stars – Exceptional Service from Sheila! We had our final selections appointment at the Weeks Homes Mychoice Studio today, and we couldn’t be happier with our experience, all thanks to Sheila Afiah. Sheila was absolutely wonderful to work with. She was incredibly organised, which kept the whole process running smoothly, and her patience was… Read more
unmatched as we made our final decisions. She made what could have been a stressful day an absolute breeze. Thank you, Sheila, for your amazing guidance and support!
Brooke Smith is our sales consultant, and she is simply the best. She is good working around what you are looking for, provides excellent suggestions and helps to meet customer needs. Very knowledgeable and straightforward. Show details
Mimi has been incredible in supporting us through our pre construction phase. She has always made sure to keep us in the loop and ensure that everything is done quickly. We couldn’t be happier with the support from Mimi and the weeks team. Show details
Working with Bronnie was a fantastic experience. She was quick to respond and gave accurate, informative information when it mattered. It was an absolute pleasure to work with her and couldn't recommend anyone more highly. Show details
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Hi there, thank you for your lovely review!