Weeks Homes was previously trading as Weeks Building Group.
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Good quality home and great service!
We were really happy with the level of service that was provided from start to finish. [Name Removed] was our building consultant who was very helpful and prompt with the initial stages of the home design, including the land purchase and finance process. All the other Weeks employees were helpful throughout the rest of the administration process, including our selections. Our construction process was smooth and our house was finished on schedule in just over 5 months, which included the Christmas break. Jason was our site manager who was profes...sional and thorough during the whole construction phase, including after handover when organising minor repairs. There were no hidden or additional costs from our building contract and the overall workmanship is to a great quality. We love our Weeks home!
St Clair build
Build was managed very well, Trades scheduled so that build was on time with minimal delays. Happy with the quality of work and the timeframe in which it was delivered. Building a new home you have to go into this venture with an open mind. Weeks and the team did a good job.
Helpful and on schedule!
Our Build was managed very well, with trades scheduled so that build kept rolling along with minimal delays. We a very happy with the quality of work and the timeframe in which it was delivered. Staff were always helpful and willing to answer our many questions. Final cost as excpected - no surprises.
Love our Weeks Home
From the beginning of our build process, we felt supported and important to the team at Weeks. We were constantly assured in our decisions about our build by the team who ensured that we had all relevant information that we required. The team's communication to us allowed us to feel excited by each step within the build process which for people who have built in the past, know is a strange feeling to feel. Whenever there was a change, Weeks ensured that they communicated effectively the information that we needed. Our final cost was exactly what our estimated cost was which was pleasing. A great build and would absolutely recommend.
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Mid Construction with Weeks
After many months of visiting various display homes and several returns to Weeks we decided that based on the quality and presentation of the Weeks Homes they were in the top three. Our initial discussion with [Name Removed] the designer who was very professional in his approach ( to all prospective customers) and a good listener but with the passion and skill to offer solutions made our minds up very quickly. Our build started late January and we are very happy with the rate of progress with the kitchen going in last week. It has been a pleasu...re dealing with the friendly staff and in particular [Name Removed] our Customer Project Coordinator who has been very organised and our site manger [Name Removed] who has been responsible for swift organisation of various trades to keep things progressing and is proactive and not reactive. To have a number of inclusion with Weeks is in our opinion a huge plus as difficulty in even getting quotes is a nightmare let alone getting trades to do the work as they are so busy. We are looking forward to the final stage of a home we can be proud of and we have already recommended Weeks to prospective new home buyers.
Building with Weeks has been a pleasant experience
We had great service throughout the process. The team at Weeks were an absolute pleasure to deal with. They have been professional and helpful throughout this whole project. [Name Removed] Sales Consultant, [Name Removed] Site Manager and [Name Removed] Customer Project Coordinator were helpful throughout this whole project. I have started to recommend Weeks to my friends who are planning to build a house.
Overall the build went very well. It wasn't helpful to change Foreman midway it caused a little confusion, but very satisfied with my beautiful new home. The office staff are amazing and were very helpful during this sometimes stressful time, for my self. I am very happy to recommend Weeks.
Right reassurance for first time builder.
We are in the pre build phase. As a first time builder and not having much room for error, I.e., this was a lifetime decision for me, I got the right reassurance and support I needed to navigate the process, keep the build within my budget and market value whilst having all I needed addressed. Timewise I found a bit slow, however I was made aware of potential delays due to high market demand. So in summary, so far so good.
We are now within the mid construction phase of our build. We are pleased & happy with the customer service levels from both our project co-ordinator & site manager. Both have been proactive by providing us with little updates throughout the process, which we have sincerely appreciated. We look forward to the next phase with Weeks!
Great experience so far
House hasn’t been built just yet but service so far has been good. Prompt service which is helping our process stay on track. Will be interesting to see how the building process goes.
[Name Removed] has been very helpful throughout the process! [Name Removed] was also very helpful. Can’t wait for our home to be built and see what it looks like after completion
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Until we were introduced to Weeks we didn't think we'd be able to get our floor plan built to fit into our budget but they came through for us and made it work without having to make any significant changes.
We couldn't be happier with the experience so far. Every person we've spoken to or had handle our build has left us nothing short of impressed. They appear to handle everything on their end seamlessly and communication has been great.
Weeks standard fittings and finishings are beautiful and the selections process was made easy with frien...dly help and advice on hand. As first home builders with no clue what we were doing, we are so grateful to have been given the opportunity to work with Weeks. Project managers are very patient and ready to help however they can. 10/10 Will build with them again and recommend them to anyone.
Excellent communication. Have been very responsive and helpful. My consultant had such a passion for her job that is translated to pure excellent in her job. My team have been very patient with me because I am indecisive all the time, they were doing a wonderful job. Really looking forward to the build.
The reviewer stated that an incentive was offered for this review
Can’t wait for my new home
I live 6 hours away from my new home and 4 hours from Weeks office so I have had to rely heavily on my managers. [Name Removed] was my first contact and now [Name Removed]. They have been wonderful and Very patient with me. I couldn’t have this far without their guidance
Have been extremely helpful and responsive, helped navigate through the tricky preconstruction stage with ease.
There have been no issues during the contract stage and the selections stage was made very easy and well navigated by all staff.
Even with post changes we wanted to make after contact had been signed was done in a fair manner.
So far all of preconstruction has been amazing, looking forward to the build!
I had spoken to two different consultants one consultant requested that we have an architect draw up our plans to then bring back which I thought was extremely odd.
We are doing a knockdown rebuild and I was genuinely surprised that consultant wasn't aware of any companies that could do this for us. I'm not sure if we needed to go to a specific consultant to do this - it would have made our life easier for the demolition to be handled by someone else.
We decided to proceed with [Name Removed] and presented her with a plan that we wanted to ch...ange to make our own. [Name Removed] was excellent in helping us get the plan just right. She spent a lot of time making changes to ensure we were happy. We had build with Weeks previously in 2015 and our footing costs blew out enormously, we flagged this with [Name Removed] and she was able to ensure the quote for our footings was realistic in the initial pricing stages as well as this, [Name Removed] included the upgrades we knew we would be likely to choose at selections so the pricing was around the mark of what we would be paying. I found [Name Removed] to be very helpful and friendly she was always prompt with her responses to questions. We have now signed our HIA contract and are waiting to complete selections.
Questions & Answers
Weeks Building Group, please tell me why you reply to the positive reviews but you don’t reply to the negative reviews?
Customer service 101 days you respond to ALL feedback.
I’d love to hear how you justify the terrible things people say in their reviews. If you were in the right you would respond to clear up the situation and you would also reach out to the customer and offer to fix the problem. But you do neither.
Anyone reading this DO NOT USE WEEKS GROUP, they just want your money. They’re a cash cow and don’t build for the love of building or a passion for their craft.
There may be positive reviews but given there’s 20 people who have had such a bad experience they gave it 1 star, do you really want to risk being one of those people and have your dream of building your own home turn into a nightmare?
Wow Allie Pallie you must have had a really bad experience with Weeks - you sound so angry. We have been very fortunate we have had a great experience with them. I hope things improve for you.
Also did you speak to them directly?Your review talks about Weeks not responding to negative reviews so I was just wondering if you/they had made contact.
Well I’ve been really patient. I do agree with your review. I keep getting promised things will happen but everyday the same thing. It’s all about money. I’m in the 10th month now and was told the handover will be 5-6 months. I keep giving Weeks the benefit of the doubt but today I’ve had enough. I’ve had 3 supervisors and I can’t understand why they can’t supervise. There are some really professional people working for Weeks but unfortunately they will be judged by their weakest link. I still have issues that need to be sorted out and hopefully they will be addressed soon.
Original contracted end date was October 2018 the new one is Feb 2019 does it matter?
Has anyone built a Weeks home on the Copper Coast. SA?
Well i'm not from the Copper Coast.
I know of 2 houses within 10 km of the Weeks Building Group Head Office that are massively behind schedule.
Build estimate for a 2 story is 9-12 months from the time the slab is poured. 1 house is Almost finished after 18 months.
Weeks don't do onsite advertising for a reason i guess :/
As for the Slab costs, you wont know until you fork out the $4k. Our sales guy says he made a very generous allowance for the slab... that blew out by 75% !
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