Westinghouse 605L French Door WHE6000 / WHE6060

The freezer door handle has broken off on our fridge just like so many other customers. Called customer service and was told that I would have to purchase three new handles to replace the faulty one for $200! This is just unacceptable for a crappy plastic insert that will undoubtedly break again.

Bought this fridge hassle free as we like the 605ltr capacity, French doors and the overall internal layout (compartment, bottle holder etc.)

We have had it for 3+ years now and can confirm the below:
- easy to clean
- good quality stainless steel
- compartments easy enough to remove & adjust
- power consumption feels better then it should be on the elec bill
- easily adjustable temperature
- the customer care team at Electrolux (Denise was the person I spoke to) is great and provides knowledgeable expertise
- the lighting interior within the fridge is on point for those summer nights thirst craving night walks to the fridge in the dark...

Have had an ongoing issue with the water dispenser on the above refrigerator purchased from JB HIFI Midland (Central) WA 16/04/2019
you have to push very hard to get the water to flow, sometimes water will not come out at all.
a techician came to assess the issue, ended up the entire door was replaced -either repair request 5495907, or 5615222 - W200816049
recently the same issue has occured with the water dispenser
along with a, as i can only describe as a "whirring" noise from which i think is an internal fan, as it stops once one of the refr...

A solid large fridge with plenty of space for a whole family. Plenty of ability to adjust the layout. Easy enough for kids to use despite the size. Overall, it's been a great choice.

Originally bought this brand new and from the moment I turned it on, it made a lot of noise; a low humming noise. In a vacant kitchen at 2am at night, you can clearly hear it operating. Would only turn off when you opened the doors. For a $2000 dollar fridge, you'd expect it to NOT be noisey.

Contacted Westinghouse and they were far too easy to deal with over the Phone. Their Tech came out and fixed it within the week; replaced the Fan and something else and voila, dead silent.

Side note; I had to remove the handles to move the fridge into the new house and didn't have a problem. By the looks of it, Westinghouse are all over it and will replace them FOC.

Highly recommended!

Just had this fridge delivered by bing Lee in Belconnen act not only did the drivers damage the side with the trolley , the fridge has been delivered with no shelves as per description, quality is horrible Chipped shelves, aluminium and plastic don’t match up even , no help from Electrolux or bing Lee on day of delivery !

Like many other owners of this refrigerator, WHE 6060 SA, I have just suffered the same problem of the freezer door breaking off. This is the model with the solid handle and apparently you can't simply buy the plastic pedestal mounts, but you are forced to buy a complete three handle kit for about $250. This is unbelievable! Surely Electrolux should offer a more affordable remedy for what is obviously a design fault.

These little plastic parts snap and are not sold separately you have to buy three new handles for around 300 bucks. Don't buy this product, for this price there are much better quality fridges on the market.

Do not buy this and probably do not buy any Westinghouse. Bought this Australian / Elctrolux brand thinking I am supporting this partially local company and will have good after sales support. 3 years on, 1 year out from warranty, the door gasket in the middle started sweating. Was told i need to spend $150 callout plus parts.

If I was gonna have a faulty fridge just 1 year out of warranty and have to fork out $300 for repairs, I would have just bought some cheaper foreign brand (not 1750 which what I paid); in fact had my previous Samsung for 7 years no issues.

As a comparison, my Breville multi cooker was not sealing 1 year out of warranty, they sent me a gasket for free.

After reading many similar reviews, there is obviously a design fault with the door handles on this fridge. Very flimsy as soon as we got home. After a few years of use, the handle broke off, even as hard as we did try to be conscious of not doing any long term damage. Contacted Westinghouse to be told that we needed to buy a door kit for $280 which was not required. Probably a $1.00 plastic bracts would fix the problem easily. They would not offer the plastic bracket separately. You would think after receiving multiple reviews and feedback abo...

Purchased 10 months ago. Stopped working while I was away hundreds of dollars of food in bin. Difficult to get rid of smell despite several cleans and everything removed. Foul smelling fluids seeped between floorboards.

Having same problem as so many freezer door handle broken . Can’t understand why you need to buy all 3 handles to replace one, they are over $200, so how many more times is this going to happen. They need to fix this problem and the plastic clip should be available to buy separately. No other problems with fridge love it nice and quiet but due to this problem would not recommend to anyone.
UPDATE issue resolved just wanted to say how impressed I was with the customer service I received from Electrolux they resolved the issue in a couple of days . Best customer service I have ever received. I give them 5 ⭐⭐ ⭐⭐⭐ for service.

The plastic clips that retain the freezer door handle keep breaking and are not available as a separate part of the handle, and at $240 is a rip off. The plastic fittings should be available as a separate item and the design should be fixed so that they don't keep breaking.

We have just installed our Westinghouse WHE6060SAD and to say we dissatisfied is an understatement. The freezer door handle snapped on off when moving it in but was told I’d have to fork for three handles rather than the plastic piece that snapped off. After 3 days of running, we have cool water but no ice. Will be spending a few hours service centre trying to resolve as the manual doesn’t go into faults for the ice maker. Not happy Jan

The fridge performs well as a fridge, but the freezer handle has snapped off. It doesn't appear to be possible to buy a replacement part for just the broken piece of the freezer handle, only a pack of fridge and frezzer handles for over $200. Customer service is non existent with no reply to my query.