The fridge performs well as a fridge, but the freezer handle has snapped off. It doesn't appear to be possible to buy a replacement part for just the broken piece of the freezer handle, only a pack of fridge and frezzer handles for over $200. Customer service is non existent with no reply to my query.

Bought this model based on Choice recommendation and love it. Very quiet. Great use of space, cool filtered water and automatic ice work well, easy controls. all round great product.

The plastic pedestals holding the handle on are brittle and shear off quite readily after a few years. No problem if you can get replacements but you can't! The only solution Westinghouse offer is to buy three more handles at a cost of $250. Not acceptable when the plastic pedestals would be a fraction of that. Not happy with Westinghouse customer service on this one. It doesn't matter how good your fridge/freezer is, if you have a broken handle it looks terrible.

Fridge / freezer is very roomy and having the double doors allows me to fit larger platters. The wine rack is convenient. The freezer drawers ice up easy especially if you don't close each drawer completely.

Door handle broke off. This shouldn't be an issue because of the small cheap part that is held in by one screw, but Westinghouse (Electrolux) will only sell the complete door handle assemblies for all 3 handles as one kit for $240. This is disgusting. If they are all faulty, then they should be replaced free!

UPDATE - 20/05/2020 Electrolux done the right thing and said they will replace the door handles for free. Great customer service

We've had the fridge/freezer for a year and a half and seems to work OK.
But today my wife opened the freezer and the handle snapped off.
I've looked at the spare parts and it costs $250 to replace; have to buy 3 new handles to replace a little 50 cent piece of plastic that attaches the handle to the door.
What a rip off.

Bought this fridge 2 months before in Harvey Norman. Suddenly stopped working. More than $ 200 worth groceries thrown into bin. Very worst customer service. Not so easy to get the connection to customer service. They sent a service person after 4 days after receiving compliant. He found the problem in control board. But he does not bring it with him. Again he asks a week to get it ordered and get fixed. Ridiculous service. Very disappointed with westing house. No more Westinghouse in my home.

Easy to clean on the outside and the inside, this fridge is great for our family of 5. Having the wide shelves means platters can be easily stored. The water dispenser is excellent for children to help themselves and it has a good close off action so no spills. Ice maker is very good too.

Excellent fridge, plenty of room and works well. The ice and water is great. Note, the water is cool, but not chilled. Ther water temp was fine with us though. The freezer compartments are too small, which is a shame as it works well.

Easy to operate always maintains a reliable temperature in all compartments. The icemaking and filtered water features are excellent and often used accessories which work well. The French doors open and close with ease allowing access to every shelf. This fridge meets all our expectations.

Firstly have always bought Westinghouse products ... love my new fridge BUT I feel there is a problem , the vegetable crispers seem to have a lot of moisture if fact too much moisture . I am not happy with this I have adjusted temperatures etc... I have been told this is normal. I don’t thinks so

A dent appeared on my new fridge just by light hit of plastic item.Very disappointed is fridge very delicate? need assistance from customer care to rectify this dent.Hope this gets rectified.

Works well looks good easy to adjust setting and ice maker is brilliant and like the facility to turn ice maker on and off also love the cold filtered water and holiday functions plenty of storage and shelving