Westinghouse 605L French Door WHE6000 / WHE6060
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Bought in June 2023 for a household of 8. Called square trade fridge Sept 2025 that fridge stopped cooling. They attended and found roaches INSIDE the circuit board? And expected me to know they were there and clean that even though theres a clear sign stating do not remove, authorised repairer only. . Fridge is in a wall cavity. Disappointed this… Read more
big machine could attract so many roaches to the circuit board in such a short time. Had a Fisher & Paykel before this for 10 years + and no issues.
Purchase this fridge new from appliances online. Installed it into a new Kitchen and never moved once. Fridge always ran a bit loud and felt cheapish. Worked well for first couple of years then just died one day randomly. Got a refrigerator technician to have a look and he said it had an internal gas leak and was not repairable. He said fridges… Read more
are not built like they use to be and recommended getting an extended warranty. We got a store credit due to our warranty still being valid. Choose a LG fridge this time. So far so good. Westinghouse customer service was good. I emailed them after the technician had diagnosed The fridge and after a couple of quick emails back and forth they sorted a store credit for us.
Electricity went out, we had to get a refridgeration mechanic out, apparently when the cycle is interupted it froze in the wrong spot causing it not to work. It has to be thawed out every time there's an outage. Show details
Positive reviews
Great fridge, quiet, love the water dispenser! – I'm a little surprised by the complaints saying it is noisy, as we have found ours to be incredibly quiet. The only time it ever makes noise is when the ice machine dispenses into the ice tray, and then the sound of the internal tap refilling the ice tray. We go through a LOT of ice, and I am super sensitive to noise, and the 5 seconds or so… Read more
doesn't bother me.
PROS: - My favourite part of the fridge is the water dispenser. It is sleek, and barely takes up any room internally or externally. Kids can access the water, and there are no buttons to play with. - The shelves are easy to clean. - Everything stays cool, despite kids opening and closing doors all day.
CONS: - More movement of the internal shelves would be handy to maximise the space - The ice bucket is poor quality. The week we bought it I tipped it upside down over the sink, and just hit the side of the bench and it had a huge crack in it.
Fantastic – Bought this fridge hassle free as we like the 605ltr capacity, French doors and the overall internal layout (compartment, bottle holder etc.) We have had it for 3+ years now and can confirm the below: - easy to clean - good quality stainless steel - compartments easy enough to remove & adjust - power consumption feels better then it should be on… Read more
the elec bill - easily adjustable temperature - the customer care team at Electrolux (Denise was the person I spoke to) is great and provides knowledgeable expertise - the lighting interior within the fridge is on point for those summer nights thirst craving night walks to the fridge in the dark - I happy with the built quality - the capacity is right for us
Most importantly it’s still running like new no issues
A great fridge with loads of space – A solid large fridge with plenty of space for a whole family. Plenty of ability to adjust the layout. Easy enough for kids to use despite the size. Overall, it's been a great choice. Show details
Negative reviews
Westinghouse should give up – Possibly the worst purchase we have ever had the misfortune to make. What should have lasted years has fallen apart everywhere, starting with the imfamous handles, then the plastic door shelf inserts, and now uncleanable seals. Freezes milk when on high shelves. Terribly designed doors that won't stay open. Never again will we buy westinghouse, which is a shame as it used to be a very good brand. Show details
Second fridge in 6 months stopped worked – The first fridge lasted one day before freezer and fridge sections stopped working. The replacement fridge lasted 8 months. Lost a lot of food both times. No faith in this product. Show details
They still use these handle mounts – The handle mounting has been a problem for years and find it hard to understand why it is still being used! They sell a replacement kit of parts not needed for a rip off price, when it is a products faulty design. Shame on you Westinghouse, very disappointed to see you are still doing this to your customers.
Recent reviews
Factory fault unrepairable – SS fridge bought as part of a package through kitchen connection. The pins that hold in the top shelf in freezer drawer pull out leaving drawer difficult to operate. It worsens over tine. A new o e was supplied but from day one had the same issue. Apparently not fixable. So told to monitor it. How long? Until warranty expires :-: Show details
Extremely disappointed with my purchase – I chose this (now discontinued) fridge to fit my fridge cavity. It looks great and the storage is well set out. However, it has not functioned as expected. The central heated door bar was replaced once due to water dripping off the seals on opening and food not retaining freshness. It does not always fold in fully causing it to clash with the… Read more
other door requiring manual adjustment. Within weeks problems were evident again. The fridge temperature is inconsistent causing food spoilage due to excessive condensation and ice forming in crisper drawers. A follow up service call report states this is normal. From comments in other reviews these seem to be known issues. With a $2000 plus purchase price I expected a much higher standard of operation. Extremely disappointed and would not recommend.
The worst thing ever – Bought a WHE6000SB - 565L french door refrigerator at Binglee on 25th June 2022 and within a few days started to notice water leaking from the fridge. Check for leaks but couldn't find it so went on the website and booked a technician. Technician couldn't find the leak either and asked me to video record the water. Called for technical support… Read more
again and booked for another technical support. Technician came late and couldn't solve the problem either. Called customer service and she said that the technician will be an hour late and That's all she can say then hung up on me. Called 131349 twice to get a refund or a new fridge but the manager is bot there both times and got a promise to call back but still waiting for the call. Westinghouse, YOU CAN DO BETTER!!! Give me a fridge that is working, is it too much to ask? Still waiting for the replacement or better still a refund so I can get a better fridge.
Hi, Vanary from Electrolux here. If the issue you… Read more (+1 reply)
Fridge failed twice within a week and coincidently only a couple of months out of warranty – Our Westinghouse WHE6000SA fridge was not cooling to a food safe temperature which resulted in a number of food items being discarded. We organised a call out where the attending technician come out and reset the motherboard. We had to then keep the fridge switched off for 24hrs which we did. 24hrs later we turned the fridge back on and… Read more
refilled it with our food. Less than a week after this our fridge failed again resulting in more food having to be discarded. Another technician was called out and this time they replaced the motherboard and we have to keep fridge off again for 24hrs.
We are in the fortunate position where we have a small spare fridge where we can store most of our food items whilst waiting for the 24hrs to pass however if you had no spare fridge you would be discarding all of the contents of your fridge and freezer.
All of this has occurred a mere number of months after our warranty ended. Surely these motherboards are designed to last multiple years and not just up until just after warranty expires. Very disappointed with the quality of our Electrolux/Westinghouse appliances. We have issues with 3 out of the 5 that are in our kitchen.
UPDATE: 19/08/2022
Fridge has failed again for the 3rd time and awaiting for technician to come back out to fix it. Hopefully this time it will be fixed and a further service call won't be required.
Find out how Westinghouse 605L French Door WHE6000 / WHE6060 compares to other French Door Fridges / Refrigerators
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Good fridge with weak freezer door handles – Functionally this fridge has been great but quality in particular of the freezer door handles is poor and not fit for purpose. Freezer door handle mounts have cracked despite careful use. Show details
Freezer Door Handle Replacement Rip Off – The freezer door handle has broken off on our fridge just like so many other customers. Called customer service and was told that I would have to purchase three new handles to replace the faulty one for $200! This is just unacceptable for a crappy plastic insert that will undoubtedly break again.
Hi Hayden, Vivian from Electrolux here. We are… Read more
WQE6060SA - Water Dispenser – Have had an ongoing issue with the water dispenser on the above refrigerator purchased from JB HIFI Midland (Central) WA 16/04/2019 you have to push very hard to get the water to flow, sometimes water will not come out at all. a techician came to assess the issue, ended up the entire door was replaced -either repair request 5495907, or 5615222 -… Read more
W200816049 recently the same issue has occured with the water dispenser along with a, as i can only describe as a "whirring" noise from which i think is an internal fan, as it stops once one of the refrigerator doors is opened
Have tried to email from the contact us page off your website, completed all details is full, click the send button - messages that I need to enter a mobile phone number, which I've done ( a few times)
Have rung the customer care # 131349 only to be placed on hold 32 min so have hung up
We would appreciate a speedy resolution to the issues as described above, We will also lodge a repair request with JB HIFI today 30/12/2021
Noisey but they fixed it! – Originally bought this brand new and from the moment I turned it on, it made a lot of noise; a low humming noise. In a vacant kitchen at 2am at night, you can clearly hear it operating. Would only turn off when you opened the doors. For a $2000 dollar fridge, you'd expect it to NOT be noisey. Contacted Westinghouse and they were far too easy to… Read more
deal with over the Phone. Their Tech came out and fixed it within the week; replaced the Fan and something else and voila, dead silent.
Side note; I had to remove the handles to move the fridge into the new house and didn't have a problem. By the looks of it, Westinghouse are all over it and will replace them FOC.
Highly recommended!
- +2
Horrible quality – Just had this fridge delivered by bing Lee in Belconnen act not only did the drivers damage the side with the trolley , the fridge has been delivered with no shelves as per description, quality is horrible Chipped shelves, aluminium and plastic don’t match up even , no help from Electrolux or bing Lee on day of delivery ! Show details
Hi Rick, Zaida from Electrolux here. We are sorry to… Read more
Faulty freezer door handle – Like many other owners of this refrigerator, WHE 6060 SA, I have just suffered the same problem of the freezer door breaking off. This is the model with the solid handle and apparently you can't simply buy the plastic pedestal mounts, but you are forced to buy a complete three handle kit for about $250. This is unbelievable! Surely Electrolux should offer a more affordable remedy for what is obviously a design fault.
Hi Eden, Jazmyn from Electrolux here. We are… Read more
Handles snap off so easily – These little plastic parts snap and are not sold separately you have to buy three new handles for around 300 bucks. Don't buy this product, for this price there are much better quality fridges on the market. Show details
Middle gasket seal sweating 3 years from purchase – Do not buy this and probably do not buy any Westinghouse. Bought this Australian / Elctrolux brand thinking I am supporting this partially local company and will have good after sales support. 3 years on, 1 year out from warranty, the door gasket in the middle started sweating. Was told i need to spend $150 callout plus parts. If I was gonna… Read more
have a faulty fridge just 1 year out of warranty and have to fork out $300 for repairs, I would have just bought some cheaper foreign brand (not 1750 which what I paid); in fact had my previous Samsung for 7 years no issues.
As a comparison, my Breville multi cooker was not sealing 1 year out of warranty, they sent me a gasket for free.
Hi gfrylives, Tania from Electrolux here. We would… Read more (+1 reply)
Broken freezer handle – After reading many similar reviews, there is obviously a design fault with the door handles on this fridge. Very flimsy as soon as we got home. After a few years of use, the handle broke off, even as hard as we did try to be conscious of not doing any long term damage. Contacted Westinghouse to be told that we needed to buy a door kit for $280… Read more
which was not required. Probably a $1.00 plastic bracts would fix the problem easily. They would not offer the plastic bracket separately. You would think after receiving multiple reviews and feedback about this issue, that acting in good faith, this could be a simple solution. Not to be. I have since repaired the handle myself . Not ideal but it does the job Put it this way, and I have too there service department, this is the last item I purchase from Westinghouse/ Electrolux Customer service ?? 0/10
Hi Michael, Zaida from Electrolux here. We are sorry… Read more (+1 reply)
Find out how Westinghouse 605L French Door WHE6000 / WHE6060 compares to other French Door Fridges / Refrigerators
Know better, choose better.
Rubbish – Purchased 10 months ago. Stopped working while I was away hundreds of dollars of food in bin. Difficult to get rid of smell despite several cleans and everything removed. Foul smelling fluids seeped between floorboards. Show details
Hi Not Happy, Linda from Electrolux here. We are… Read more
Freezer handle – Having same problem as so many freezer door handle broken . Can’t understand why you need to buy all 3 handles to replace one, they are over $200, so how many more times is this going to happen. They need to fix this problem and the plastic clip should be available to buy separately. No other problems with fridge love it nice and quiet but due… Read more
to this problem would not recommend to anyone. UPDATE issue resolved just wanted to say how impressed I was with the customer service I received from Electrolux they resolved the issue in a couple of days . Best customer service I have ever received. I give them 5 ⭐⭐ ⭐⭐⭐ for service.
Freezer Door Handle continually breaks – The plastic clips that retain the freezer door handle keep breaking and are not available as a separate part of the handle, and at $240 is a rip off. The plastic fittings should be available as a separate item and the design should be fixed so that they don't keep breaking. Show details
Hi Ian McKay, Narelle from Electrolux here. If the… Read more (+1 reply)
Westinghouse WHE6060SAD_T2B – We have just installed our Westinghouse WHE6060SAD and to say we dissatisfied is an understatement. The freezer door handle snapped on off when moving it in but was told I’d have to fork for three handles rather than the plastic piece that snapped off. After 3 days of running, we have cool water but no ice. Will be spending a few hours service centre trying to resolve as the manual doesn’t go into faults for the ice maker. Not happy Jan
… Read more
Terrible handle design, terrible customer service – The fridge performs well as a fridge, but the freezer handle has snapped off. It doesn't appear to be possible to buy a replacement part for just the broken piece of the freezer handle, only a pack of fridge and frezzer handles for over $200. Customer service is non existent with no reply to my query. Show details
Hi Margaret, Zaida from Electrolux here. We are… Read more (+1 reply)
So happy with this fridge – Bought this model based on Choice recommendation and love it. Very quiet. Great use of space, cool filtered water and automatic ice work well, easy controls. all round great product. Show details
Flimsy door handles, terrible customer service – I love the look of French door fridges and considered this fridge my dream fridge. However, my freezer door recently snapped off just from simply opening the door. I found that the inside of the handle is held together by some rather flimsy plastic. No wonder it broke just from regular use!! I contacted Electrolux (Westinghouse) to enquire about… Read more
how I can replace the parts in the handle, but was told that I had to pay for a set of all three door handles as the freezer handle can't be purchased on its own??! I have just spent over $200 for one door handle and two other handles that I don't need to replace.
The poor quality door handle joint, combined with bad customer service (my fridge was only a few months out of warranty and you are now asking me to fork out that much money just to replace one flimsy piece of plastic......) and not to mention the likelihood that my next handle will snap off after some use means that I will never recommend Westinghouse fridges to anyone in the future.
Beware problems with handles. Edited to add Westinghouse have replaced single handle in good will – SEE NOTE AT BOTTOM. Westinghouse have helped. Hi, the fridge is lovely as a working fridge BUT beware because the handles snap off from everyday simple use. This has happened 2 times now. To replace just one handle isn't possible. You need to buy a $300 set of 3 handles even if you only need to fix the one that keeps coming off (specifically just… Read more
the cheap piece of plastic within the handle that holds the whole thing on). Have spoken with westinghouse customer service which was a joke. No common sense. Won't budge and offer to just supply one handle or even just the little plastic clip within the handle that holds the whole thing on. I am absolutely disgusted with the pathetic customer service. There's no common sense to this Westinghouse. What a waste. I'd rather buy a whole new fridge with warranty (not westinghouse now that I've had this ridiculous lack of customer service) than pay $300 to fix a handle!! Please pay note my warning and don't buy this fridge! I don't go around writing bad reviews of products as usually couldn't be bothered but in the case I strongly feel I must let people know!!!! There are other reviews about this being a common problem!!! Please note!!! EDITED TO ADD: after communicating with Westinghouse customer service through this website Westinghouse have, out of good will, replaced my single freezer handle. I'm unsure why this wasn't possible when I phoned customer service in the first instance, however, in the end the problem was resolved. Thank you.
Hi Bianca, Zaida from Electrolux here. We are sorry… Read more
Design Fault with Freezer Handle – The plastic pedestals holding the handle on are brittle and shear off quite readily after a few years. No problem if you can get replacements but you can't! The only solution Westinghouse offer is to buy three more handles at a cost of $250. Not acceptable when the plastic pedestals would be a fraction of that. Not happy with Westinghouse… Read more
customer service on this one. It doesn't matter how good your fridge/freezer is, if you have a broken handle it looks terrible.
2 years in and I still LOVE this fridge – I definitely did my research when purchasing the french door fridge which is why I was surprised to see this model without reviews on product review. Firstly, the fridge does everything it should, keeping food at a cold temperature (without freezing like our last fridge did) and frozen goods frozen. We chose this fridge for three reasons.. 1: the… Read more
water dispenser plumbed into mains water.... (actually our rainwater tank) super handy having this, I will admit that it does take slightly longer than a faucet to fill up a glass of water however does not bother me. 2: The ice-maker in the freezer is a total winner.. so handy for all those moments in life that call for ready made ice-cubes and you don't have to have prepared them as the fridge does it all. 3: The wine bottle rack mounted under fridge shelving - this is how I knew the fridge was made for me!
I will comment on the water dispenser. I have just contacted Westinghouse warranty to get a technician out to replace as it has stopped working recently.. No negative stars as this was a super simple process and fingers crossed it continues to be.
I do love the bottom freezer (we chose this as you use the fridge/ higher shelves far more often than opening the freezer.. plenty of room and three spacious draws to separate food.
Overall a great fridge that I would highly recommend.
Great fridge – Fridge / freezer is very roomy and having the double doors allows me to fit larger platters. The wine rack is convenient. The freezer drawers ice up easy especially if you don't close each drawer completely. Show details
Ok .... if you don't need to change your fridge settings – We researched fridges which didn't have external ice makers because of the known reliability issues and general waste of potential refrigeration space. This fridge addresses that and has a convenient, albeit slow, chilled/filtered water dispenser. The issue is, the ice maker fills the bucket to the max and eventually the ice at the bottom gets… Read more
stuck together. So we thought we'd turn it off so the ice levels not so high and could be periodically stirred and topped up when needed. Then we realized the control panel seemed to be temperamental. You can press the buttons hard, soft, in the middle, around the edge but get no response. It seems time is what's needed. Sometimes it just works, sometimes it takes 30 seconds to respond, other times you just give up and try again later. It is a shame because overall we were happy with this fridge, I never thought something as basic as controlling the fridge would be it's stumbling point. Dealing with Westinghouse service was pretty straightforward so credit to them there. Technician was nice enough but I feel he's forced to convince customers to accept the nature of such design faults. "This style of panel always exhibits this problem and it's a matter of pressing in the right spot." I won't argue with him, he's the service guy and I won't force him to fix something he can't fix. This is a problem that should have been addressed before manufacturing the product and at the least, addressed by making a replacement part which improves functionality for customers after sales.
Poor quality! Substandard material used. Not worth it at all!!
Good morning, We're sorry to hear that the product… Read more
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Hi Mike, Vanary from Electrolux here. We would… Read more (+1 reply)