White Fox Boutique

White Fox Boutique

 Verified
4.1

1,821 reviews · Statistics

PositivevsNegative
77% · 1,397398 · 22%
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Return Claim MadeYes (168) · No (1,164)
Sizing
  • Very small (44)
  • Slightly small (71)
  • True to size (989)
  • Slightly large (177)
  • Very large (53)
Product Appearance As advertised (1,183) · Not as advertised (132)
Warranty Claim MadeYes (21) · No (446)
Product Quality
4.4 (1,391)
Shipping
4.2 (1,351)
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Reviews

1,821 reviews
jessica c.
jessica c.
  Fair Incentive

White fox

Absolutely amazing products the materials are of high quality and look stunning. I bought a dress and I defo don’t regret buying it, although expensive it is worth it ! Show details
Jemma
Jemma
  Fair Incentive

Adore WhiteFox

Adore this brand! Such good quality and shipping is so quick every time. 100% will be back for more. Show details
Avery C.
Avery C.
  Fair Incentive

easy to use

I just placed an order from white fox and it was easy to do, understandable and they are keeping me updated so overall so far a good experience
Abi kerswell
Abi kerswell
 

Still not received items

It’s hard to review items that still haven’t arrived. I was really excited about shopping with white fox, shame about the delays. They say it’s stated that there is delays, but not that people have been waiting a month. It would help if customers were kept updated, you stopped doing discounts when you have such a big back log, and actually use your social media staff to post a massive apology, maybe stop more purchases being made as well if you can’t keep up. These things happen, but no accountability or trying to rectify the issues is a huge let down. Hope when my items come that I am actually happy with them. Sad to write such a negative review. Show details
Emily Sibbald
Emily Sibbald
  Fair Incentive

it was very good

excellent quality clothing. love it some much
colours so nice, only one problem hasn’t come in the time it said it would Show details
Product Quality
Shipping
Hzl
Hzl
  Fair Incentive

Shipping delay no communication

Ordered my items and it said shipping 3-5 working days. Have heard nothing and its over a week ago now that I ordered them. Been bombarded with marketing emails trying to get me to buy more but no news on the items I've purchased. Emailed them to ask what the status is and an email response came back saying they were experiencing high order volumes at the moment but no info on this anywhere before you make a purchase. Items were for my daughters birthday but it doesn't look like they will be here in time. Very disappointed. Show details
Shipping
Tahlia D.
Tahlia D.
  Fair Incentive

Amazing!!

I got a recent order from white fox two t shirts and one bikini top shopping was effective and the clothes were amazing material. Show details
Chloe
ChloeWAPerth, WA
 

Awful Customer Service and Still No Order

Terrible service, ordered with express shipping which their website says 1-4 days, over a week later my order still hasn’t been dispatched and the event I ordered for will have passed. Emailed the company and got no response. Show details
Patrick W.
Patrick W.
 

Customer experience

Excellent customer service in helping sort out a mistake I had made.
lily
lily
  Fair Incentive Verified

love it

i absolutely love my new hoodie!! it is so soft and the fit is perfect, literally took 4 days to arrive and i am so happy with my purchase Show details
Heather Mckeown
Heather Mckeown
 

Awaiting delivery and money already taken

Placed an order approx 2 was ago - no order received and no emails to update me for reason in delay - v poor customer service regarding delivery and expected dates and times
larry
larry
  Fair Incentive

awaiting delivery of present from last tuesday (one week ago) no information

not happy
paid one week ago still waiting delivery time?please advise Show details
Gemma
Gemma
 

Not even received yet

Asking me to review an order that’s not even been despatched yet. Placed order 7 days ago. Paid £6 postage. Delivery time should be 3-5 working days. My order is still showing unfulfilled. Chat asking me to allow more business days for despatch. First order with this company, shall not order again. Show details
Caroline
Caroline
 

Ordered items a week ago and still haven't been shipped

Ordered items a week ago, they still haven't shipped. Emailed them with no response, left a message on webchat with no response and even left a comment on their insta page with no response. Had a quick Google, only to find out they are notorious for taking money and not shipping items for months. Will just be initiating a charge back and will avoid this company from now on and be advising others do the same. Show details
Mariella
Mariella
 

Horrible won’t issue refunds of money and huge delays in shipping

They won’t provide refunds to their customers if they change their mind and don’t like the product you are stuck with stupid store credit you’ll never use. I understand they are able to do this under the consumer policy but honestly as a business it’s just greedy. Additionally Goodluck getting your package on time. Show details
Product Quality
Shipping

Questions & Answers

marshallkasey2
marshallkasey2

Will I get my other packages very soon? Hope someone will help me out and stuff? as I love your clothes that I got from you guys so much before

katie b
katie b

if i am 5’3 about 120lbs i want one one the leisure hoodies what size would recommend?

Amanda
Amanda

Hi I brought my grandaughter a jumper and has been worn twice I washed it in cold water on its own and it seams to have change darker in collour

See all White Fox Boutique questions

Details

CategoryOnline Shops, Beauty & Fashion Shops, Jewellery Shops & Brands, Footwear Shops & Brands and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $99
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Offers Repairs & ServicingNo
Type of Footwear OfferedCasual & Dress Shoes
Clothing TypeActivewear, Formal / Cocktail, General / Everyday, Swimwear and Wedding Dresses & Bridalwear
Awards 2022
Visit official website

Contact info for White Fox Boutique

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 35606710114

Extra Information

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