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White Fox Boutique

White Fox Boutique

4.5 from 803 reviews · View Statistics
See the Best Clothing Shops & Brands in 2022 as rated by Australians on ProductReview.com.au.
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Super easy and efficient!

published

A great online shopping experience and help from the team via chat. Super quick to respond and helpful in dealing with my order. Can't wait to receive my order!!!

Product Quality
5/5
Shipping
5/5
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Wren L.
Wren L.Metropolitan Adelaide, SA

Will shop again

published

I have zero complaints about my shopping experience with White Fox. Very cute, good quality and true to size items with quick delivery. Definitely recommend.

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Kaisa
KaisaGreater Melbourne (Metropolitan), VIC

So comfy!

published

I bought the most comfortable pants from WFB, the shirts were nice and in good quality, only good stuff in WFB.

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Pierra12
Pierra12South East Queensland, QLD

So many things to love!

published

A fabulous online shopping experience! I shopped for my teenage granddaughter, loved the range, loved the straightforward transaction and delivery was super fast in the loveliest post pack I’ve ever seen. It really put a smile on my face, and my gdaughter LOVED her tee. Thank you White Fox xx

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

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  • Verified

Inlove with everything

published

I haven't ever had an issue with White Fox, majority of my wardrobe is from White Fox. Always fast delivery and I have never had an issue with any of the sizing or clothing quality. Fave shop EVER!!

Product Quality
5/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

Still waiting for my refund

published

Its been over a month since i have returned items to whitefox and i still have not received my money back. Bought tops that were poorly and cheaply made. The models pose a certain way to make things look good but in reality they dont look good.

Product Quality
1/5
Shipping
1/5
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Really doo doo

published
Shipping
2/5
Incentivised Review No
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Return Policies are disappointing

published

Charge you an extra fee to return. One of my orders had only stuff on sale and I couldn't return any of it bc of them being on promotion (I didn't see this rule before ordering).
Considering their prices and competition I think they could be doing a lot more.

Incentivised Review No
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Disappointed

published

Disappointed and sad , poor customer service and I feel disrespected.
Ordered pants 3 months ago which have been sent to the wrong address and then resent back to them. Been waiting for them to send them back to me to the right address but nothing happened ! Emailed them several times they maybe responded twice that they will send them back but in 3 months should happen already. How hard can it be. Received no answer from them back in a while now I still keep sending emails but nothing. Shame !

Product Quality
3/5
Shipping
3/5
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Chelsea J.
Chelsea J.Sydney, NSW

Horrible quality

published

I spent $120 on a set to only wear it once for then all the stitching to come out. I now have loose strands hanging everywhere and looks like I got it from shein. Quality use to be ok but in the past 6 months eveything I have bought from there is poor quality. Will not buy from white fox again!

Product Quality
1/5
Shipping
3/5
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Chaz’ Mum
Chaz’ MumSydney, NSW
  • 3 reviews

One star is way too many. DO NOT BUY FROM HERE

published

DO NOT BUY FROM HERE. They will not refund your money even though goods have been sent back. Our only hope is Paypal will sort it.

Incentivised Review No
Return Claim MadeYes
Sizing Very small
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Alicia H.
Alicia H.Perth, WA

My order was delivered so quickly!

published

I bought a dress and an oversized shirt, and while sadly the oversized tee was a little *too* oversized for me, I could tell it was good quality, but the dress fit me perfectly! Everything was delivered within 3 days, and I’ll definitely be ordering again!

Product Quality
4/5
Shipping
5/5
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The reviewer stated that an incentive was offered for this review

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Mary Ball
Mary BallSouth East Queensland, QLD

Terrible company due to the lack of customer service. DO NOT SHOP HERE

published

I ordered some pants (jeans) from last month, they delivered the order to the wrong address then the order got sent to a local post office. I went to get it and they said I didn’t have enough prove tht it was mine. They told me the order will be shipped to the sender. I tried contacting their customer service team through emails, Instagram messages but not a single respond. It’s been a weeks almost a month without a respond from them. I don’t know if I need to go their headquarters and ask for a refund because at this point I don’t those jeans anymore. I am appalled by the lack of customer service. Will not be shopping here ever again

Product Quality
1/5
Shipping
1/5
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jenna v.
jenna v.Sydney, NSW

I Will Be Suing Them For Harassments

published

This store is beyond more annoying than a clingy ex bf!!!! The amount of text messages they send me daily to buy their stuff!!! Im done I bought one item once and now they have my souls contract to harassment me!!!! Leave me alone I've unsubbed 1028389 times now go away or I will sue them.

Product Quality
1/5
Incentivised Review No
Return Claim MadeYes
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Amelia mcauliffe
Amelia mcauliffeMetropolitan Adelaide, SA

The best hoodie you will ever own!!

published

The inside of this hoodie is a dream, it is SO soft and cozy! I want to wear it everywhere even when it’s 40+ degrees. You will not regret it!!

Product Quality
5/5
Shipping
5/5
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Questions & Answers

ava P.
ava P.asked

I ordered four items on Sunday, it’s now almost Wednesday but I don’t have a dispatch email. If I selected standard shipping how long is it going to take to be dispatched? Xx

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Ava!

As mentioned on our shipping information page, please allow up to 7 business days for your order to dispatch due to the volume of orders. Our team will be working super hard to get these orders out as quickly as possible!

https://whitefoxboutique.com.au/pages/shipping

You will receive a tracking email once your order has been dispatched.

Please feel welcome to contact our Customer Service team if you have any questions!

beth j.
beth j.asked

I just ordered for a standard of 20 bussiness days... do they take that long to deliver?

1 answer
White Fox Boutique
Grace G.White Fox Boutique

Hi Beth!

If you have selected Standard Shipping then it can take the postal network up to 20 Working Days to deliver the package once dispatched. However, you can use your tracking information to track your package the whole way!

Please feel welcome to contact us at info@whitefoxboutique.com if you have any questions, we can always help!

Love WF xx

lexie
lexieasked

what other brands could i compare the size of swimwear at with before i buy! i struggle with getting the right size and have a set of bathers that fit well so if i compare with that hopefully i will order the right size

No answers

Get an answer from our members and White Fox Boutique representatives

Details

CategoryOnline Shops and Clothing Shops & Brands
Offers Free Standard Shipping Yes
Free Standard Shipping Minimum Order Amount $100.00
Mens / Womens ClothingWomens
Labels Sold Own Label
Buy Now, Pay Later OptionsAfterPay
Clothing TypeActivewear, General / Everyday and Swimwear
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