A company who deserve your business
We've been with WhiteStar for years now, and they're always ready to help. Special mention to Emma and Eric who are a pleasure to deal with, always returning calls or emails with professionalism, courtesy and best of all honesty at all times. Highly recommend this team.
This was just what we needed!
We were so happy with the service , advice and professionalism that has been provided through WhiteStar. Dealing with Maria and Eric so far has been wonderful. Highly recommend them to all. Thanks again!!
The reviewer stated that an incentive was offered for this review
Amazing service and professionalism
Every step was informative and supportive towards my needs and wants.
Clear information was given and they are just fabulous people to deal with!
Used 2 times already and highly recommend! You will be well looked after!
Whitestar = the best
I love Whitestar. They have been absolutely amazing with their service through multiple property transactions now. They've helped me when other banks and brokers can't. I can't praise them enough.
Finally a yes I can attitude
Customer service was excellent and even though I had few personal hiccups along the way they kept calling and checking up on how things were and progress of application.
Only problem was being let know the length of time it would take too process and finalise. Apart from that A1 service thanks guys
Exceptional, professional and friendly service
My customer experience was excellent beyond expectations. Jo C my broker was exceptional, professional and friendly. I was updated on progress of my application all the way. I did not experience any unexpected extra costs or other issues in my home loan and am satisfied with the rate I got. I would unreservedly and unequivocally recommend WhiteStar to anyone seeking a home loan and professional help by a team with integrity, efficiency and down to earth listening skills.
Since the time we were introduced to white star group Jo and Eric were just magnificent
Took the stress of me head and deliver what they say
Thank you guys
Thank you to Joanne C
I would like to personally thank Joanne C for guiding my wife and me through the process of refinancing our loan. Joanne was very professional, transparent and knowledgeable during our interaction with her. She pointed us in the right direction and assisted us in ways that we did not think was possible. She kept us in the loop at all stages of this process. Joanne is a very kind and empathetic person and we are thankful and blessed to have had dealings with her. I wish Joanne all the best for her future and would recommend 100%. Thank you from the bottom of our hearts.
Exceptional Customer Service from Joanne C
I would like to commend Joanne C for her empathy and guidance. She is our guardian angel and showed us ways that we did not know existed. Well done Jo.
The team at white star JO C ERIC AND JOSH everyone I’ve dealt with have been incredible so supportive and got the best result for me highly recommend this team to anyone wanting to refinance or sort out finances they are so professional and personable that they make the whole process remarkably easy
I will forever be grateful
Thank you again so much
Couldn't of done it without Whitestar
Thankyou so much Maria ,Eric and the whole team at White Star.
After tragically losing my husband l was suddenly faced with the real possibility of losing my family home.Whitestar found me a loan and consolidated my debts into one easy no fuss payment.I can't thank you guys enough.Id highly recommend Whitestar to anybody wanting to consolidate,purchase or build a new home.They take the stress and fuss out of the whole process.thankyou Whitestar
Amazing service! Amazing staff!
After having difficulty trying to secure a home loan through another broker, I decided to try Whitestar. Their level of service was incredible. Emma and Rebecca were great, and they sorted out finance for my house build very quickly. I would highly recommend this service to anyone looking for a home loan.
- Verified customer
Excellent customer service and advice
Emma was amazing, always kept us updated on progress, nothing was to much trouble. The whole staff are so professional and caring, making the whole process easy. I highly recommend Emma, Rebecca and Katrina
Rebecca & Evelyn couldn’t have been more helpful & friendly with my loan process. What a pleasure being able to speak to the same staff throughout the whole process - they made it seem less. Well done !
What a wonderful group of professionals
What a wonderful group of very professional people. From the first conversation with Emma to the last with Rebecca and the to and fro’s on the phone with questions that l needed answers for there was a lovely receptionist Debbie to direct me to the best person. They all contributed to a great experience for me and my wife and l thank you very much.
Wayne and Christine
Excellent customer service and communication, no faults!!
What Whitestar advertise is what you get!! I had used Whitestar to transfer a family member's name to mine as ownership in a home my family and I lived in roughly 20 years, new home loan. I had countlessly tried the major banks, Commonwealth and NAB with no success but to work with their recommendations in order to satisfy their criteria to only be dissapointed again on return. Found Whitestar online and had the pleasure of Narelle Sprigg, Katrina Szabo and Eric Kusno to assist me with my home loan. They did a great job which i highly recommend...Whitestar for your needs. Great communication skills and timely updates in such a professional manner I cannot fault anyone of the consultants i've mentioned. I would say, to make the process run smooth with their assistance on the legal side with documents etc, you'd need to work a little and make time ensuring you have all your documents requested by Whitestar. It was a pleasure working with Whitestar and a big thank you to Narelle, Katrina and Eric for their high standard and efforts they’ve proved Whitestar group is the real deal, cheers!!
Maria and Katerina I cannot speak highly enough of your professionalism, prompt replies, focus on getting the job done and what I really loved most which turned me away from another lender was you never once did you judge me or make me feel I should be ashamed, you got me a great deal better than previous lender. You have done a fabulous job and you both need commending.
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Questions & Answers
Hi we have a block of land and we are paying it off it is in my husbands and my name plus two of our children we want to build on it but in 2012 we were forced to sell our home and the investment properties we had due to bad advise by a financial adviser so on our file my husband and myself it has Genworth so I was wandering do you have any suggestions on how to get a loan we would like to refinance and only have one loan plus we also have a few other loans and maybe consolidate them if possible
I would strongly recommend you contact white star and get sound advise accordingly. I don’t hesitate to recommend Jo C the broker who helped me with my application.
Customer S.WhiteStar Group
Thanks for your enquiry. We can definitely look into some options for you but we need to understand your situation better. Can you please contact us on 1300 652 842 or send your contact details and the best time for a chat to firstname.lastname@example.org so that I can get one of our consultants to give you a call.
The team at WhiteStar Group
1300 652 842
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