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Reviews

5.0

47 reviews
5
(47)
4
(0)
3
(0)
2
(0)
1
(0)
  • Build Stage
  • Customer Service
    5.0 (42)
  • Site Admin
    5.0 (24)
  • Timeliness
    4.8 (28)
  • Structural Integrity
    5.0 (13)
  • Plumbing & Waterproofing
    5.0 (12)
  • Electrical & Lighting
    4.8 (12)
  • Flooring
    5.0 (12)
  • Transparency
    5.0 (37)
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Michaela B

Michaela BHobart, TAS

First home build with amazing support

published

Nick Burns and the Wilson Homes team have been amazing to work with during the build of my first home. The detailed process has been seamlessly managed and very well communicated. I’ve felt very supported and a part of the process from start to finish. The collaboration and attention to detail has been outstanding and the personal and individual care and workmanship is so professional. I’m so happy with the end result and would highly recommend Nick and the team.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2020
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Jenny B

Jenny BHobart, TAS

A Wonderful Wilson Experience

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2020
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3 comments
Jenny B
Jenny B

Beautiful new family home

Wilson Homes
Wilson H.Wilson Homes

Hi Jenny, thank you for the lovely feedback about your experience, the team, especially Nick were so delighted to read your comments, we can't wait to see photos if you have time to share some once you move in!

Jenny B
Jenny B

Thank you , it’s been a pleasure to build with you , and yes , I will certainly post some photos of our new beautiful home, kind regards , Jenny

Natalie and Cam

Natalie and CamHobart, TAS

Excited to see our house come to life

published

The Wilson Homes team have been fabulous from the beginning to our current stage where we are about to pour our slab. Julien has kept us constantly informed through emails and the online portal, including photos. We have been kept up to date on what is happening and also the next steps in the process.
Shay was fantastic to deal with for colour selections, providing great advice and direction. Matt kept everything moving through the pre-construction stage to get to where we are today. A great team of people to deal with and excited to be building with such an efficient and professional company.

Customer Service
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Timeliness
Build StageMid-Construction
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Fast process and constant updates

published

Julien and the Wilson Homes team have complete the slab stage of our build. We were constantly informed through the online portal with updates and photos of where they were at. We have felt in the loop with everything that has been happening and the process has been stress free! Thank you

Customer Service
Transparency
Site Admin
Timeliness
Build StageMid-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Brettany and Dylan, thanks so much for the feedback, Julien and our team love helping our customers to create their dream homes, keep us posted on your progress, we'd love to see photos as your new Wilson home comes to life!

Great Job to Date

published

We have just commenced framing so a quick comment about our slab supervisor Julien. Couldn't be more pleased with his efforts. We are building from interstate so communication is critical. Julien has been in constant contact to update what is happening and posted plenty of photos, almost as good as being there so well done.

Build StageMid-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Allan, thanks so much for the feedback, Julian was so pleased to read your comments, keep us posted on your progress!

Campbell

CampbellHobart, TAS

Wilson Homes have been nothing but helpful!

published

Stacey, Scott and Eboni from Wilson Homes in Hobart have been helping myself and my partner with the floor plan stage of our build. They have all been so helpful throughout the process, ensuring that we end up building a house that we’ll be proud of and can call home.

If anyone is looking for a builder in Hobart/Tasmania, I definitely recommend you contact Wilson Homes.

Customer Service
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Site Admin
Build StagePre-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Campbell, thanks so much for the lovely feedback the team were delighted to read your comments, keep us posted on your progress!

Raj

Raj

  • 2 reviews

Great communication

published

Julian, our slab supervisor has been great with his knowledge of the industry and communication skills. He kept us informed at every step of the slab stage. It has been a great experience building with Wilson homes. Would highly recommend to my friends and family. Looking forward to seeing the finished product.

Customer Service
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Site Admin
Timeliness
Build StageMid-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Raj, thanks so much for the feedback, the team were delighted to read our comments. Keep us posted on your progress!

Great team!

published

Everyone is fantastic! From Stacey & Eboni who helped us choose the design with a number of tweaks to suit our vacant land, to Ashlea & Shay who provided us with great/professional recommendations with regard to the selections and variations. It's THE BEST customer service we have ever experienced. Big Big Thank You to all of you!

Customer Service
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Timeliness
Build StagePre-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Dorothy, thank you so much for the lovely feedback, the team was so excited to read your comments!

Allison J.

Allison J.Hobart, TAS

It was a pleasure dealing with Wilsons.

published

We had a very pleasant experience building with Wilsons in Hobart. From our home design with David, colour selection with Nicole, site supervisor (slab) Julian, project manager Lillian and site supervisor Nathan, everyone was amazing to deal with. The level of communication and commitment from everybody in our building team was better than expected. We now have a beautiful home and positive memories of the build process thanks to everyone we dealt with. An extra shout out to Lillian and Nathan who were both with us the longest - can’t recommend them highly enough.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2020
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Allison, thank you so much for taking the time to provide your feedback, the team were so pleased to read your comments. Congratulations on your new home! We home you love coming home everyday!

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Fantastic above and beyond service

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePre-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Jerome, thanks so much for taking the time to provide your feedback, the team were delighted to read your comments!

Bowie Q.

Bowie Q.Launceston, TAS

So glad to have choose wilson homes

published

Wilson homes made the building phase and planning stage so easy for me, wilson homes was happy and worked well with me and my hard work commitments. The property is amazing and i highly recommend wilson homes for anyone’s build. The build came in under budget which is another plus on the build

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Bowie Q! Thanks so much for the feedback about your experience building with us. Congratulations on your new home! We hope you create lots of wonderful memories there and love being home!

Bailes

BailesHobart, TAS

  • 3 reviews

Fantastic customer Service from Stacey and Eboni

published

We have had the best experience with the start of building our new home. Stacey and Eboni have been fantastic throughout the whole process. They have answered all our questions and were happy to make all the changes to the plans that we wanted. We are looking forward to the next stage :)

Customer Service
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Build StagePre-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Bailes, thanks so much for the feedback about Stacey and Eboni, they were delighted to read your comments! Keep us posted on your progress, and welcome to the Wilson family!

Great service

published

We were so impressed with Stacey & Eboni's customer service. Every question we asked was followed up promptly and pricing and costing was totally transparent. We were welcomed warmly at our first meeting which made our other meetings feel like we were catching up with old friends. We are looking forward to the next part of our build and feel confident that this great service will continue on.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Mel, thank you for the feedback about your experience with Stacey and Eboni, they love helping people with creating their dream homes. Keep us posted on your progress and welcome to the Wilson family!

Xavier O.

Xavier O.Hobart, TAS

Friendly and welcoming

published

The girls at Wilson homes were very helpful and easy to talk to when it came to designing my new home. They made sure i got the very best out of my purchase with no hidden fees and got everything i wanted. I look forward to the next step in building my new home.

Customer Service
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Site Admin
Build StagePre-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Xavier, thank you for the lovely feedback, the team were delighted to read your comments, please keep us posted on your progress!

The reviewer stated that an incentive was offered for this review

Ruth

RuthHobart, TAS

  • 2 reviews

Thank you, Stacey and Eboni

published

Stacey and Eboni have been fantastic throughout the initial design stage. They have worked with us to create a house plan that will work for our family. While taking making the most of our indoor and outdoor space and all while staying within budget. We can't wait to see our design come to life.

Customer Service
Transparency
Timeliness
Build StagePre-Construction
Construction End DateMarch 2021
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Ruth, thanks so much for the lovely feedback about Stacey and Eboni, they were so pleased to read your comments, welcome to the Wilson family!

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Quality homes, helpful and friendly team

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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bravelli

bravelliAU

  • 2 reviews

A faultless building experience.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Wilson Homes
Wilson H.Wilson Homes
Wim and Lou

Wim and LouHobart, TAS

A great experience

published
  • +7
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Absolutely love being home! Wilson homes.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Salina, thank you for the feedback about your experience building your new home with us, we hope you love coming home every day and create lots of happy memories there!!
Congratulations!

Jaz H.

Jaz H.Hobart, TAS

Can’t wait!

published

After being left out of the loop with a different company, got referred to Wilson homes and so much has been done in such little time I can’t wait. 100% recommend Stacey and ebony they have been great! Very reliable and so friendly and helped along the way! Wouldn’t go to anyone else! Thanks guys

Customer Service
Build StagePre-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Jaz, thanks for the honest feedback about your experience, Stacey and Ebony were delighted to read your comments! Please keep us posted with updates about your experience!

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Vanessa D.

Vanessa D.asked

Wilson Homes

2 bedroom units in Bridgewater tas

No answers
Tammey

Tammeyasked

TAS, Hobart

Do you build architectural designed homes or only your own design? We have a partially built home (frame up with tiles on the roof) but unfortunately our builder recently passed away therefore we are seeking a replacement builder. Thank you and kind regards Tammey

3 answers
Wim and Lou
Wim and Lou

Call Wilsons on 03 6234 6444 and talk to them... Good luck!

Wilson Homes
Wilson H.Wilson Homes

Hi Tammy, our homes are architecturally designed and we construct them with the support of our teams. We are sorry to hear about your circumstances and if you call our office we may be able to put you in touch with someone who can help you further. We have also sent you a private message to assist you, kind regards

Tammey
Tammey

thank you, i will contact them over the weekend.

Jenny

Jennyasked

Wilson Homes

Thank you for an opportunity to participate in this survey, I have completed my survey and sent it through, I forgot to attach my photo so I emailed it to athlea pearce at Wilson’s so it can be added to my survey, thank you, Jenny Brighella

No answers

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