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Reviews

Review distribution

5 star
21
4 star
0
3 star
0
2 star
0
1 star
0

Briony lovell

Briony lovellHobart, TAS

Amazing support!

published

Amazing support from Stacey and Eboni from the display homes! Always provided me with the knowledge I needed, and supported me with building my home! Both Eboni and Stacey did everything they could to help my pricing. Very proffesional and friendly! They always organised meetings that suited me and work.

Customer Service
Build StagePre-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Briony, thank you so much for the lovely feedback, keep us posted on your progress!


Jason T.

Jason T.Hobart, TAS

Perfect start

published

Cant recommend David at the Kingston display home enough. Very friendly and professional and explains things well so you know exactly whats happening in the early stages of building your house.
Wilsons can and will work within your budget and nothing seems to be a problem. Cant recommend them highly enough so far.

Customer Service
Site Admin
Transparency
Build StagePre-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Jason, thank you so much for the great feedback about David and your recommendation, we can't wait to help you build your dream home!

Zack H.

Zack H.Central, TAS

So Far So Good!

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
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Helpful, knowledgeable and personable!

published

We loved the beginning stages of our building journey and working with Stacey and Eboni at the New Town display home. Both were super friendly, professional and knowledgeable. Stacey was able to answer all of our questions and made two building novices feel supported every step of the way! We were disappointed when our steps with them finished!

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Kirby, thanks so much for the great feedback, we love hearing about our Customer's building experiences, keep us posted on your building progress!


Our home

Our homeTasmania

We love our house!

published

Although we encountered some problems along the way we now have a beautifully finished house. This was a complex build with a demolition and the staff were so efficient and knowledgeable about council requirements. Problems were resolved in a positive, effective way. The trades that built this home should be very proud as should everyone involed in getting this house to completion. We are thrilled with the final result. Thank you!

Customer Service
Site Admin
Structural Integrity
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi there, thank you so much for the lovely and honest feedback about our team, we are so pleased to hear you are creating lots of happy memories in your new home!


First Investment Property

published

Stacey has been great with her knowledge and expertise of the building Industry .The Customer Service was fantastic and they are very Flexible to work with.She is excellent with meeting the time frames, there was no hidden cost and her first quotation was spot on .5 stars all the way.

Build StagePre-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Raj, thank you so much for the lovely feedback about your experience with Stacey. Please keep us updated on your progress!


Chantelle W.

Chantelle W.Hobart, TAS

First Home Builder

published

To say I am impressed with Stacey's work would be an understatement, she made this scary process simple and exceeded all of my expectations. Walking into this process as a single person was worrying to say the least, but as soon as Stacey was involved it all seemed so much easier. She made me confident, aware and excited to move forward with the build. I could not thank her & the Wilson Homes team any more if tried. They have made my dreams come true.
Thank you again guys! This wouldn't have happen without you <3

Customer Service
Site Admin
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Chantelle, what lovely feedback about Stacey and the team, they were so pleased to read your comments. We can't wait to start building your dream home so you can love being home everyday! Don't forget to keep us posted on your progress too


Brooke M.

Brooke M.Hobart, TAS

First home builders

published

Myself and my partner are building our home through Wilson’s, we could not recommend Stacey and Eboni enough. Took us through everything clearly and precisely and answered any questions we had in an extremely fast manner. Nothing was a bother and we’re happy to make any changes we wanted to fit the budget that we have. Extremely happy with both of these lovely ladies :)

Build StagePre-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Brooke, thank you so much for the lovely feedback about Stacey and Eboni, they are so delighted to read your feedback, they love helping their customers create the homes of their dreams!

Building our first home

published

My partner and I have been dealing with Stacey Blackwell and Eboni Stocks in Hobart. They have been amazing to deal with and every request we made was never an issue! They always responded really quickly and never left us worrying about what was going to happen next. Stacey fixed any issues with the plan quickly and it was never a problem for her to fix. She worked with our budget and keep it within the price range of what we had hoped for.
Couldn't recommend them more!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Brettany and Dylan, thank you so much for the lovely feedback Stacey and Eboni were thrilled to read your comments!

Flexible, responsive and extremely supportive

published

We have just completed our early design and will be moving on to selections shortly. To date, Dave Osborne has been assisting us to get our vision for our retirement home set down in an affordable and efficient manner. Dave has been very patient as we work through trying to explain what we are looking for and has provided rapid and accurate responses to all of our questions. His flexible approach has allowed us to stay within budget and still get all of the things we want. Highly recommend the Wilson Homes system and commend the people we have been involved with.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Mark, thank you so much for the feedback about Dave and the team, they were so pleased to read this! They can't wait to build your beautiful retirement home!


Estelle K.

Estelle K.Hobart, TAS

We love our new home

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2018
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1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Estelle, thank you so much for sharing your valuable detailed and honest feedback about the team it's greatly appreciated!


Teagan Heatley

Teagan HeatleyHobart, TAS

Turning my dream into reality - home share applicant

published

Stacey Blackwell was absolutely amazing to deal with! She went above and beyond to make everything work with my tight budget! I'm so excited to be building my first home with wilsons! Thanks Stacey for making the stressful process way less stressful, your a true gem! One step closer to my dream thanks to you!

Customer Service
Build StagePre-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Teagan, thank you so much for the feedback on Stacey, she loves helping her customers create the home of their dreams! We can wait to see your first new home come to life - Congratulations!


First Home Builders

published

Service is outstanding, nothing is too hard for this team, extremely helpful for first time homeowners. Cannot more highly recommend Paul at Kingsmeadows to deal with in the early stages.

Customer Service
Timeliness
Transparency
Build StagePre-Construction
See all answers
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi James, thanks so much for the kind words about Paul at Kingsmeadows - he was delighted to read your comments! Congratulations on building your first new home - that's so exciting, please keep us posted on your progress!


Excellent Structural Design Experience

published

We had a wonderful experience designing our floorplan with Stacey. Though many rounds of revision has been made to get to our final version, Stacey had always been patient to our requests, and she has been dedicated in the draft design to get everything nicely done.
I wish to say a big thank you to Stacey, and hopefully we can have the same experience with Wilson Homes in all the following stages.

Build StagePre-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi there Sherwin, thank you so much for taking the time to provide your feedback about your experience with Stacey, we can't wait to see your new Wilson Home come to life!

Excellent Service and Assistance!!!!!!!!

published
Customer Service
Timeliness
Transparency
Build StagePre-Construction
See all answers
1 comment
Wilson Homes
Wilson H.Wilson Homes
Jenny

JennyHobart, TAS

Exceptional staff with outstanding expertise and energy

published

We had a fabulous experience with designing our beautiful new home with Wilson’s extremely well trained staff all specialising in their own area. Stacey Blackwell was brilliant and patient answering our many email and questions while Deb Rand was exceptional with her extremely in-depth walk through and colour selection details and expertise. Deb generously shared her ideas and wealth of knowledge as well as researching for different options we asked her about. Thank you to these wonderfully patience and energetic woman who have made our dream home come true. Thank you also to Athlea for her great support. At all stages staff have been friendly and very available with an outstanding can do attitude and very generous with their time.

Customer Service
Site Admin
Transparency
Build StageMid-Construction
See all answers
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Jenny, thank you so much for the lovely feedback about the team, the ladies were so excited to read your comments and feel proud to be able to help you create your dream home. We can't wait to see photos!


Hami M.

Hami M.

  • 2 reviews

Great experience - Looking forward to more engagement

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateMay 2019
See all answers
1 comment
Wilson Homes
Wilson H.Wilson Homes

Imogen W.

Imogen W.Hobart, TAS

  • 2 reviews

Fantastic experience!

published
Customer Service
Timeliness
Transparency
Build StageMid-Construction
See all answers
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Imogen, thank you so much for the feedback about your experience, we're so excited for you!


Lydia D.

Lydia D.Launceston, TAS

So far, so GREAT!

published

So far the journey with Wilson homes has been fantastic. We’ve only just started the building process but Thalia and Chelsea have been brilliant in the lead up. Everything has been explained early and all questions and queries have been answered promptly. The colour selections process was also made super easy thanks to the lovely Nicole, with so many choices and lots included in the range of our chosen home! We’re very much looking forward to moving into our new Wilson home!

Customer Service
Site Admin
Transparency
Build StageMid-Construction
Construction End DateDecember 2019
See all answers
1 comment
Wilson Homes
Wilson H.Wilson Homes

Hi Lydia, thank you so much for taking the time to provide your feedback, how exciting to start creating your new home! We can't wait to see it come to life!


Wonderful staff, smooth process

published

We’ve built with Wilson’s before and it was a smooth and easy, very informative during the whole process so naturally we chose Wilson’s again to build our next house. We are as always impressed by the friendly and helpful staff - most especially Stacey who has been wonderful to deal with during the initial processes.

Customer Service
Transparency
Build StagePre-Construction
1 comment
Wilson Homes
Wilson H.Wilson Homes

HI Kelly, thank you so much for the great feedback, especially about Stacey, she was so pleased to read your comments!


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Questions & Answers

Jenny

Jennyasked

Thank you for an opportunity to participate in this survey, I have completed my survey and sent it through, I forgot to attach my photo so I emailed it to athlea pearce at Wilson’s so it can be added to my survey, thank you, Jenny Brighella

No answers

Get an answer from our members and Wilson Homes representatives

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