Reviews with attachments
Perfect service – The order arrived within 4 weeks, a rarity in the current supply chain environment, and the day it arrived we were contacted by the installer who came next day to complete their work which was excellent. The installer did a great job and even cleaned up after his work and removed all packaging, we could not have wished for a better all round experience. Show details · 1
Excellent Appliances and Perfect Service – I purchased a Neff Slide and Hide oven from Winnings Crows Nest and was not disappointed with the service Aram provided. I then bought a Combi microwave oven again from Aram at Winnings and could not be happier. I highly recommend Winnings Crows Nest for the variety of quality products to choose from as well as the excellent service from Aram. Show details
Latest follow-ups
Winnings have provided a fantastic range of products. Victoria was a god send in assisting my product choices, getting the orders through and… Read more
deliveries on time. It was a pleasure to do business with them, I would 100% recommend them for all kitchen needs.
Follow-up · Winnings delivery experience was excellent. The products arrived as promised and efficiently. I didn't use installation services this time as I had a builder still working when the goods arrived. As we're renovating, I still haven't used these products, but I'm confident that everything fits, and if there are any issues they will be resolved… Read more
Follow-up · Winnings deliveries were exactly as promised. We were in the middle of a renovation so it was important to have the goods on site ready for installation by our builder as required.
Recent reviews
Great personal attention and product selection suited to our needs & budget
Excellent customer service and price comparison. I would definitely recommend Winnings and use them again. Show details
Follow-up · We purchased a fridge and a freestanding stove and oven, both westinghouse. I originally purchased the wrong size oven and winnings replaced it the next day without hesitation.
Sabrina is the best salesperson at Winnings. This is the second renovation she has helped me with. When it comes to product range, her depth of knowledge is worthy of commendation. She is also very attentive after the sale, particularly when I comes to arranging deliveries. We had several delays and she was very helpful with rescheduling deliveries.
Best appliance store I have encountered. Our service manager was not pushing any particular brand and gave us guidance when we would pick something that may not be the best suited for our needs. He was very patient and we got a good price on our appliances. The delivery was also great. Good communication, timely and willing to accommodate our… Read more
requests. I liked the instant proof of delivery which showed where the goods were left. I will be using Winnings again in the future
Having completed our research beforehand, We walked into the Crows Nest showroom on a Sunday and spoke to Nunda about a range of possible fridge/freezers. We considred her suggested model overnight, placed an order the following day, and it was delivered on the Tuesday. How easy was that! Show details
The staff on duty who was attending to washing machine and dryer appliance section was dismissive with my questions when I went to the store in person to enquire about buying the appliances from them. In reflection, he was also disrespectful to me as a customer when I rephrased the questions that any customers would have liked to clarify before… Read more
making purchases for over $2K. I never got a concrete answer from him during the day or after. I have since purchased the same machine from their competitor who answered the same questions I asked with patience and respect. I hope that Winnings store management can look into this review as this experience of mine affected my future decision to purchase from this store.
After sales service was beyond good. I was kept informed. One panel was displaced, and the team worked tirelessly to replace it in a flawless manner. The end result was superb. Show details
Presale representative provided good options to meet needs and provided product options with best pricing. Installation crews were professional, all goods were operational and provided basic instructions.
Hard to beat – Kwong from Winnings 10/10. Recently purchased and installed a cooktop and oven. We've been going to Kwong at the Crows Nest branch for years. He is always helpful and provides a good service, including after sales e.g. contacting service centres, chasing up installers. Show details
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Great service! – Winnings employees are always knowledgeable and helpful. The service is outstanding. I now always buy my appliances from Winnings, knowing that everything will run smoothly.
Not to be trusted – I would not trust these guys on delivery timetable. We ordered a sink over 6 weeks ago and we were assured it would arrive before by 15 Dec . We were told on the 14 it would not be in their warehouse until the 20 Dec but when it got there they would assure it had priority to get it to us on the same day as we were waiting on it to finish off the… Read more
kitchen. We were called on the 21 Dec and told it has arrived at their warehouse but wouldn’t be delivered until 24 Dec. I offered to pick it up and they said I couldn’t because of COVID. What a joke. I would never deal with winnings they have made no effort and just lie you on timing
Winning Ways – Terrific range of brands, excellent sales staff, knowledgeable about appliances.
Great Experience – The sales assistant was very knowledgable and the washing machine was delivered on time. The machine was connected and the old one taken away. Show details
Great Customer Service – Brilliant customer service and I highly recommend purchasing from this store. Show details · 1
Nice microwave oven – Extremely happy with the microwave. Price was right and staff very helpful. Show details · 1
Excellent service – Great showroom, knowledgeable staff and item we wanted was instock and delivered within 48 hours, with free installation and removal of our old fridge. Very happy with the service and delivery teams. Show reply
Amazing service – Paula was fantastic! She was so helpful and had great product knowledge. Show details · 1
Customer service at Winning Appliances – From the minute we entered the door we have been greeted by a staff and directed us to a knowledgeable staff who can help us with our needs. We left with an order being placed and a free takeaway coffee. I understand that limitation of product stocks due to manufacturer and the limited stock on display is beyond their control. Show details · 1
Find out how Winning Appliances NSW, Crows Nest compares to other Appliance Retailers
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fantastic – the delivery was a week earlier than expected and on time
Winning Appliances have never let us down – We purchased a Vintec under counter fridge from the Crows Nest store. Mia was extremely helpful, providing options in the lead up to the decision. Colin completed the order as Mia was on leave on the day I visited the store. The fridge arrived the following morning, with Brayden providing regular updates prior to delivery. This isn't our first purchase from Winning, and there is a good reason for that. This company has never let us down. Show 2 replies
Perfect fridge – Very practical Fridge... Love the fridge... Excellent customer service... competitive prices..
A1 service and quality appliances – Svetlana is awesome at her job, customer service exceptional, personable and no hassle approach. Knowledge of appliances was 100% spot on. Show details
New oven – Great oven for my current needs. Very happy with store employees and delivery service. I shall return! Show details
Outstanding customer service – Kwong Ria and Svetlana were amazing when it came to buying products for our new kitchen. Show details
Seamless Transaction – From the moment we entered the store, to the endless product range and then final delivery, all seamless. Cannot thank Winning enough. Helped our new build to be a little less stressful. Show details
Great service and products – Really outstanding service and advice. All our queries were answered and we could not be happier with the service we have received. Show details
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