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Winning Appliances NSW, Northmead

Winning Appliances NSW, Northmead

4.6 from 45 reviews · View Statistics
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Listing monitored by Winning Appliances

Reviews

4.6
45 reviews
  • Product Quality
    4.7 (38)
  • Return Claim MadeYes (2) · No (37)
  • Customer Service
    4.7 (44)
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Outstanding Customer Service

published

Have just taken delivery of a range of products to complete an extensive kitchen renovation. Luke McDonald from the Northmead store went out of his way to make sure we were looked after throughout the entire purchase process. We weren't able to take immediate delivery and Luke arranged to store our goods and meter out delivery as required, often on short notice. Staff were helpful all the way to the delivery guys who kept me updated on delivery times. Cheerful and obliging. Not easy when hauling fridges up 2 flights of stairs! Have used Winnings before and will use again.

Product Quality
5/5
Customer Service
5/5
Cabmeow
CabmeowSydney, NSW
  • 11 reviews
  • 7 likes

Great showroom for kitchen renovations

published

Over the years we have used Winnings for two kitchen renovations (1997 & 2017). Both times they have been excellent. Their showroom assisted us in making a lot of decisions about product choice and kitchen layout/design. Recently in 2021 we just needed a laundry sink mixer to replace the broken one. It arrived next morning before 9am. The staff and customer service have been brilliant.

Product Quality
5/5
Customer Service
5/5
Happy customer
Happy customerSydney, NSW

Perfect transaction from start to finish

published

After dealing with another supplier I found out 60% of my purchases were not available for delivery and had a 6 week wait. I called Winning Appliances NORTHMEAD and spoke to a lovely lady who was very helpful. I received all items the next morning and now we can get underway with my kitchen renovation

Product Quality
5/5
Customer Service
5/5
Gordon
Gordon Sydney, NSW

Professional staff

published

Adrian could not have been more professional. There is a product shortage re pandemic. Adrian worked tirelessly to help us

Product Quality
5/5
Customer Service
5/5
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Worst customer service

published

We visited winnings for appliances and other accessories as we are doing renovations. The staff seemed not at all interested in guiding us. I felt they were avoiding us.

When we needed some info about a product we had to ask one of the staff members and he seemed bored talking to us.

I most definitely not going there again nor am I recommending them to anyone.

The staff are not interested and the prices are not competitive.

Customer Service
1/5
Incentivised Review No
SusanT34
SusanT34sydney
  • 4 reviews
  • 1 like

Great store and staff

published

The store is well laid out with lots of products on show. The staff are friendly and knowledgable. Would return for future purchases.

Customer Service
5/5
Incentivised Review No
Store LocationNorthmead, NSW
Mary M.
Mary M.Sydney, NSW
  • 2 reviews

Great variety and prices

published

Sandi was wonderful. Sent her so many emails, kept asking for her advice and nothing was too much trouble. Covid restrictions limited visiting the store but Winnings made online shopping very easy.

Customer Service
5/5
Incentivised Review No
Colin P.
Colin P.Mid North Coast, NSW

Replacement Fridge and range hood

published

excellent sevice
Sales staff bent over backwards to resolve are problems and the delivery service was fantasic
very courteous and so helpful

Customer Service
5/5
Incentivised Review No
Mansoor Rizvi
Mansoor RizviSydney, NSW
  • 2 reviews

Product is perfect

published

Filters need improvement with plastic removal attachment. The visible plastic levers should be replaced with other mechanism such as push on type.

Product Quality
4/5
Customer Service
5/5
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Des
DesSydney, NSW
  • 5 reviews

New Oven

published

Bought a Smeg Oven. Great service and excellent range of products and best price as well. Will definately go back

Customer Service
5/5
Incentivised Review No
Wayne
WayneSydney, NSW
  • 6 reviews
  • 1 like

Great friendly with a great rang and display of stock

published

Sales staff were very friendly, priced match the item we were after and kept in contact re the delivery and installation.

Product Quality
5/5
Customer Service
5/5
Katie
Katie
  • 2 reviews

Damaged stock, incorrect delivery

published
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Product Quality
2/5
Customer Service
3/5
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Chris K
Chris KSydney, NSW
  • 2 reviews

Winning to the rescue!

published

I am so happy with my new washing machine. Super quiet, great program selections and easy to operate. Thanks Winning for helping me out when I needed a new machine ASAP!

Product Quality
5/5
Customer Service
5/5
BobW
BobWSydney
  • 2 reviews
  • 1 like

Totally satisfied.

published

Friendly, helpful sales staff. Order placed on a Friday and delivered on Saturday. Not our first purchase from this store and don't expect it to be our last..

Product Quality
5/5
Customer Service
5/5

Great service and value

published

Buying a fridge at Winning was easy. Good selection and sound advice allowed us to buy the fridge that was right for us. The showroom was fabulous. They agreed to price match so we bought with confidence. They stored it until I needed it and it was delivered on a specified day.

Product Quality
5/5
Customer Service
5/5
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