Reviews with attachments
Best Service - Most Interested In Providing The Best Product For Us – Some stores want to sell you what they've over-stocked with Some want to sell you the brand that will push them up into the next sales bracket Some just want the best margin But Winnings were interested in precisely what our constraints were, what we considered most important and then offered us the best price we were quoted without quibbling Show details · 1
Damaged stock, incorrect delivery – I purchased several products from Winnings Northmead for a home renovation and experienced many problems with their service and products they sold: 1) My Schweigan rangehood was delivered without the motor. Yes, that's right, no motor. I had to contact them to request they send me the actual product I purchased. I had to pay the electrician to… Read more
re-attend to install this. 2) My Barazza gas cooktop was delivered without the LPG conversion parts. I had to contact them to request they again, send me the product I purchased. I had to pay the plumber to re-attend to install this. 3) Once the Barazza stove top was installed and I examined it, it was clear that it was RUSTY. I have attached some images. it is currently going through warranty. but I will now have to pay the plumber to re-attend to install it again. 4) Half my products were delivered to the wrong address. Which meant I needed to pay the electrician and plumber to re-attend to install them. It also meant I get given a 'new' product which has been packed and unpacked and driven around the countryside by mistake, possibly being damaged in the process. The wonderful thing is this won't be apparent until it's installed again and doesn't work properly. I can look forward to further re-attendance of plumbers and electricians. 5) Winnings will have now cost me the price of a plumber re-attending THREE times, and an electrician TWICE because of this nonsense. Not to mention the cost of the faulty appliances in the first place.
Positive reviews
Great product range and knowledgeable staff – Bought all my kitchen appliances from here over the years . Winnings is a true meaning kitchen appliance store. Whereas other stores have mixture of electrical appliances (ie) TV’s / vacuum’s and beds / furniture and the staff would not specialise in any one product. Show details
Repair – Dylan at head office & all the staff at Northmead gave us fantastic serivce when our oven we had purchased from them stopped working. I'd highly recommend Winnings. Show details · 1
Excellent, professional service throughout – Purchased full kitchen and laundry appliances at Northmead. James C provides excellent and exceptional services, he helps me selection of products and co-ordinates deliveries according to my renovation schedules, he is attentive and promptly helps me out quickly when we encountered challenges like, induction cooktop is out of stock and an oven was… Read more · 1
found faulty. Such great services throughout the 6 months of my kitchen renovation is most appreciated and much needed. I highly recommend Northmead Winning and James for any appliances needs and especially, for kitchen renovation projects.
Negative reviews
They did not deliver as promised... and did not care – Sale settlement due - urgent delivery & install agreed - about to pay - no we will only deliver. Ok we agreed that for Friday delivery. Organised trades. Received delivery text to confirm. Missed a phone call - called back actually within 2 minutes - they sent the truck away from the staffed business delivery address. Due to their error and… Read more
refused to honour as agreed. We had to cancel the order and go pick up at Harvey Norman - btw No collection avail from Winnings.
Worst customer service – We visited winnings for appliances and other accessories as we are doing renovations. The staff seemed not at all interested in guiding us. I felt they were avoiding us. When we needed some info about a product we had to ask one of the staff members and he seemed bored talking to us. I most definitely not going there again nor am I recommending them to anyone. The staff are not interested and the prices are not competitive. Show details
Faulty ASKO Steam Ovens "I should I purchased the Miele" – The ASKO- OCS8678G Top of the Line Steam oven was faulty on delivery, replacement unit was faulty on delivery as well,. I understand that there where 3 other ASKO ovens with the same fault-The Facts. "I should have purchased the MIELE" Show details
Recent reviews
I had the pleasure of speaking with Amadini Bandara over the phone. I didn't have clear ideas for what appliances we were after for our kitchen renovation and wasn't sure if the specifics - Amadini was so helpful, patient and clearly explained the differences between the items to me in a way I understood without making me feel silly. She was… Read more
amazing! I had a rough budget in mind but because she explained the comparison between different items, I ended up understanding that the items I had my mind set on, weren't suitable for what I needed for our kitchen. If it wasn't for Amadini, our whole kitchen renovation would be going pear shape.
Thank you Amadini and Winnings Northmead for your help!
Courtesy, knowledgeable and friendliness – We are looking for options to replace our oven and cook top. We’ve always dealt with Winnings Northmead, and made an appointment with Shasti. She contacted us before our visit and had several good options to choose from. We found a great oven and cooktop in the showroom. We were treated with courtesy, understanding and were given great advice. My… Read more
wife and I wish to thank Shasti and the team for such great service. I would recommend Winnings to anyone. Thank you Shasti. Owen and Janet
Quality Customer service – John P was very professional and his extensive knowledge of the extensive range of kitchen appliances made our shopping experience less stressful. He did a great job coordinating the delivery process. Would highly recommend Winning Appliances at Northmead. Show details · 1
Happy customer – Winnings is our go to place for big kitchen appliances. Show details · 1
Find out how Winning Appliances NSW, Northmead compares to other Appliance Retailers
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Great service and product knowledge – Friendly staff Great product knowledge Went through a range of products Good displays Team was always smiling Show details · 1
Great Service – James was excellent with great product knowledge and service. Helpful at all aspects so far. Show details · 1
Great service – Great service. There was a problem with the availability of the cook Top we ordered so they were very helpful in finding one that was. Very helpful indeed. Show details · 1
Great knowledge of their products – The Team at winning were fantastic to deal with and their knowledge and advice of their products brings you a comfortable feeling that you have purchased the correct products for your needs. Show details · 1
Excellent service – We are very happy with the service we received from this company. The salesperson was friendly and knowledgeable, pointing out the various features, and availability of the appliances we liked. We ordered a fridge, which was promptly delivered and installed the next day. The packaging and old fridge were also removed. Show details · 1
This perfect can't live in the Mountains with out it – I have a Beauty Salon in the Blue Mts . Therefore many towels to wash and dry. Previously owned a Maytag Dryer purchased 18 years ago from Winnings. Now the happy owner of a Speed Queem n Show details · 1
Staff were very helpful – We were shown many washing machines and all their points explained in great detail. Delivery was arranged for the following day and the delivery/installation personnel very professional. Show reply
Met all our requirements – Right from the time we visited the store until the refrigerator was delivered to our scout hall the arrangements were punctual and the staff were very helpful. Communication was exact and timings were exactly as arranged. Old refrigerator was taken away but we were advised because it was still in working order that it would be donated to someone that may need it. Well done Show details · 1
Very Good Service – John Prakoonheang was most professional and helpful. Much appreciated. He assessed our needs and guided us towards suitable products. He also assisted in having the products stored (for several months) by Winnings until they were required. Show details
Find out how Winning Appliances NSW, Northmead compares to other Appliance Retailers
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love my fridge and stove – friendly professional staff in person and via phone call on time delivery, delivery updates via phone and email very accurate , no surprises Show details · 1
Perfect and recommended – I’m happy with the winning appliances they are so helpful and definitely I recommend them to my friends and family Show details
All my appliace that I picked up are perfect but now just waiting for it to be installed in the renovated kitchen – Wasim's knowledge on the products is excellent. Very patient with us as we kept on changing out minds oftern Recommended products to suit our lifestyle but did not push us into buying and left the final choice to us He was excited about our kitchen renovations and would not hesitate to recommend him to our friends As a matter of fact a friend… Read more
did eventually go to him and saw picked up the products as they were very unhappy with the Redfern branch. Which I too had to the same feeling The staff are too busy doing their work but no help at all
Wasim is great – Wasim and everything with Winnings was great. We are so very excited about our new kitchen. Great people to deal with. Show details
Fisher and Paykel dishwasher – A warranty service was booked today for dishwasher. Wait time is 4 weeks. Very disappointing after care with this product. Show details
Satisfied customer – I cannot recommend high enough the staff of Winnings Northmead particularly W. Always professional, patient ,knowledgable, courteous and efficient Thank you Winning Show details
Perfect Delivery and helpful staff – Everything with Winning was good, right from sales team till delivery. During installation we did had some challenges but Winnings team arranged next visit quickly and resolved it for us. Very happy with service and the way they deal when any issue arise. Will definitely be there for next upgrade Show details
Great service, products and service – The staff were friendly and helpful, they didn't try to pressure us into buying certain products or ranges, but worked with us to refine our own selections. Communication was great from the first time we entered the store until (and post) delivery of items, including holding items for us when our renovations were put on hold due to COVID-19. Show details
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Hi Ann, My name is Krishelle and I work in… Read more (+1 reply)