The sales guy was excellent - went above and beyond to sell us the correct entry level washing machine.
The delivery guys were punctual , polite and very helpful . I would highly recommend Winnings Canberra - probably the best delivery process around.
Mind blowing choice of products, for every aspect of kitchen design. Plenty of choices, set out in very amenable atmosphere. Helpful, informative staff. Also have cooking demos to explain advantages of new appliances, but are very hard to get into.
excellent personal service and product range
We have purchased a number of items from Winnings and have always found the service and assistance to be of a very high standard. The pricing is very competitive. The last purchase was refrigerator and as we did not want a large capacity one we were a little disappointed that they did not have some of the smaller capacity ones on display. Nevertheless the product managers assistance in providing the specifications and explaining the differences between the models resulted in us getting what we needed.
First stop shop for me!
Thoroughly enjoyed the entire process with Winning Appliances! All staff were friendly, helpful and knowledgeable. They took the time to get to know me and what I was trying to achieve. From purchase to delivery all was as smooth and simply as it possibly could have been.
Winning - Second to none
We have used Winning for our last six purchases and the prices and availability are second to none. Matching prices is done on the spot without having to go through 'management'. The staff know their products and helped us without being pushy. Great follow up and tracking of the delivery.
- Verified customer
Best Service I have received in YEARS
I had the absolute best experience with these guys. I CHOSE AN UNDERBENCH Dishwasher I needed a standalone. My hubby flipped at me when he saw what was delivered (which was delivered on time with 2 follow up calls from them). I was pretty stressed too. I rang winning and they assured me that it was no problem to change my mind. No problem at all, no drama. I simply chose another model, they picked up the old one and delivered the new one (on time with 2 follow up calls before arrival) and did not even charge me extra for the shemozzle. They won me over and I will never shop for appliances elsewhere ever again. Well done guys!
My only criticism is of the design of the door handle.
We chose the handle set into the door because of limited room. It is a fridge with the hinge on the right side so when cooking at the stove it opens on the left. However, the inset door handle is designed to be used by the left hand- unless you twist you right arm to use it which is difficult to do with sufficient force. My old fridge had a similar handle but reversed. Much easier to use. Had I realised this I would have chosen the external handle.
Excellent service, best price and delivery within 20 hours - outstanding.
I ordered a brand new fridge at 5pm and it was delivered by 12pm the next day. Though their prices are not always the best off the rank, they price match. However in this instance, they had the best price anywhere (online or bricks and mortar stores). Very pleased with the transaction.
- Verified customer
Winning has won me!
I had an excellent experience with Winning Appliances. Beyond expectation. Free delivery, on time text in the morning to advise time slot and again 30 mins before arrival time. Ive bought a lot of stuff over the years form competitors and I have never had this level of customer service from any of them EVER. The prices are also very comparable. The dishwasher was $50 cheaper at Winning than at HN. To top it off, I ordered the wrong model and there was no hesitation from them to swap it for the correct one they will even come and drop off th...e new one and take the wrong one and did I say its free delivery! I live in a rural area and one Large National company has quoted me over $200 for delivery no negotiation! Im sticking with these guys for all of my appliances in the future. Winning has won me.
Purchase of new Washing Machine
I didn't need to go into the store.
I had purchased other items at Winnings Kingston earlier this year and had been very impressed and satisfied with their service, knowledge and professionalism.
Just about the ideal store
Friendly, knowledgeable staff; no pressure; wide range of products; prices match competitors', and it's a much pleasanter place to shop. Be brave, make your way past the terrifyingly expensive ground floor displays, and get upstairs! You'll be glad you did. N.B. they have free underground parking for 2 hours - ask at the desk.
the service and the machine was every thing we could ask for.
Top store to deal with , staff are polite and easy to communicate with ,show room is like a palace with so much to see and the staffs training and product knowledge is a credit to the company .
Just a good experience
Staff were knowledgeable and respectful throughout the whole process. The delivery was very consultative. Zach in particular was very helpful. The showroom is a joy to visit with a huge range and beautiful displays.
I think it is the best kitchen showroom in Canberra
I think it is the best kitchen showroom in Canberra. The staff are very professional and the prices are competitive. We bought a cooktop, range hood an oven, kitchen sink and tap.
Brilliant service from start to finish
Brilliant service from start to finish. The website is great, staff were friendly and knowledgeable, payment was easy and delivery was prompt and painless. Highly recommended and will use again.
Excellent product knowledge and friendly service
I purchased a Miele dishwasher this morning through Winning Appliances and the staff member couldn't have been more helpful. She had a thorough knowledge of the range of products and made my job so much easier. I could have spent a day researching, comparing models and driving between retailers, but her wealth of knowledge meant i'd made a decision within 15 mins. She helped me narrow down options and really understood what i needed. Her expertise extended beyond the products on the floor, explaining the installation process and what i needed to do/have ready to help it all go smoothly. Thankyou for providing such excellent service.
- Verified customer
Amazing Service. Kingston ACT.
I have nothing but praise for the service I have received at the Kingston Store. I am renovating the kitchen at the moment and have just purchased a complete range of appliances. Ben's assistance and knowledge was invaluable selecting the items I needed. All the other sales staff in the store where friendly and courteous and no pressure selling. I just told them what I wanted and they showed what was available in the range. Top marks for this store.
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