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Winsulation

Winsulation

4.2 from 60 reviews · View Statistics
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Reviews

  • Product Quality
    4.5 (23)
  • Return Claim MadeYes (0) · No (21)
  • Customer Service
    4.3 (22)
  • Job Satisfaction
    4.3 (21)
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Xcalbar
XcalbarSouth East Queensland, QLD

Seem to lack awareness of commercial regulations

published

The windows and sliding door that Winsulation installed were of excellent quality and well-fitted. Unfortunately the mullions were supplied as 65 millimetres thick whereas my builder advised me that the regulations for external windows specify 100 millimetre-thick mullions. As certification was by Winsulation itself it obviously passed. I was a little disappointed but to date nothing has come of it. It remains to be seen if a severe storm will damage the windows or door. Another point was the delay- the builder was waiting on the window frames to be installed so he could finish the ceiling but the time taken ran out to eight weeks despite them being aware that the fitout was on a time frame.

Product Quality
5/5
Customer Service
1/5
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Aaron M.
Aaron M.South East Queensland, QLD

Extremely poor customer service and product outcome. Avoid

published
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Product Quality
2/5
Customer Service
1/5
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zak f.
zak f.South East Queensland, QLD
  • 11 reviews
  • 4 likes

Terrible windows they don't block out ANY sound whatsoever!

published

I got some double glazed secondary windows installed in front of my regular windows i was told it would block out 80% of the sound. I'm sure what they were meant to say is it does the complete opposite. These are useless they block out NO sound I can even still hear a bird chirping through the window with them closed! I tried several times to contact them they said they would call me back...never got a response!

Will never order from here again as long as I live.

Product Quality
1/5
Customer Service
1/5
Winsulation
Simon S.WinsulationSend a private message
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Rebecca
RebeccaSouth East Queensland, QLD

Great Double Glaze Windows

published

Thankyou to The Team at Winsulation we are so Happy with our Double Glaze Windows. Which are making are Health alot better with Reducing the Noise Coming into our Unit and Making it Private for us also. 10 out of 10 for Service and Workmanship and Being Installed

Product Quality
5/5
Customer Service
5/5
Winsulation
Simon S.WinsulationSend a private message
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Debra
DebraSouth East Queensland, QLD

Great service and product

published

Had our main bedroom windows and ensuite done by this wonderful company. At last after 3 months in our new home we can finally sleep at night time away from the racket next door. Definitely cuts right down on voices and cooler on hot days. Highly recommend this company as they deliver what they say in the time frame agreed. Thanks guys

Product Quality
5/5
Job Satisfaction
5/5
Winsulation
Simon S.WinsulationSend a private message
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Jeff C.
Jeff C.South East Queensland, QLD

Would recommend

published

We haven't had the new windows in our bedroom very long but the difference is quite noticeable already. We had them installed as our neighbours have noisy parties so that will be the real test when they have their next party. Overall very happy with product and installation.
Jeff

Product Quality
5/5
Customer Service
5/5
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Miele for me
Miele for meSouth East Queensland, QLD
  • 8 reviews
  • 2 likes

Fantastic job

published

Recently we had our kitchen window replaced. We live on the 6th floor of a older building. The new window looks as though it’s always been there. The installation was completed quickly and professionally. The installers were happy to answer questions. I must admit our neighbours also used Winsulation so we knew exactly what we were getting. The neighbours had theirs installed a number of years ago, and still Sing The praises of Winsulation.

Product Quality
5/5
Customer Service
5/5
Winsulation
Simon S.WinsulationSend a private message
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Aaron
AaronQueensland
  • 2 reviews

Great Customer Service and Great Product

published

Got a sound insulated window put in my bedroom so I can work from home in peace from the dogs barking in my neighbourhood and so I can get a good nights sleep! Works great, and the service was spot on!

Product Quality
5/5
Customer Service
5/5
Winsulation
Simon S.WinsulationSend a private message
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PnM
PnMSouth East Queensland, QLD

Excellent product, excellent service

published

We are return customers. Winsulation did an excellent job in our previous house. This current job was for two bedroom windows to reduce noise from neighbours, music and barking dogs. They arrived on time. They were extremely careful with the measurements, and as a consequence everything fitted beautifully. They were respectful of our house. They cleaned up after the job. They communicated with us clearly and effectively - no surprises. The soundproof windows simply work! We recommend this company highly.

Product Quality
5/5
Customer Service
5/5
Winsulation
Simon S.WinsulationSend a private message
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Kathryn Munro
Kathryn Munro
  • 5 reviews

Incredible noise reduction with a great new look

published

I live 70 metres from Ipswich Rd. The noise level has escalated dramatically in the past 20 years so I opted to have my entire property double glazed. It's blissful, the traffic no longer keeps me awake or disturbs me during daylight hours. The internal Italian venetian blinds weren't cheap but I'm ever so thrilled with them. They work well and are fresh and modern. I have already seen considerable savings on my electricity bills too. The sales, installation and after sales service have all been wonderful. I did seek quotes from two other companies but Winsulation were by far the most professional to deal with. It was a great choice.

Product Quality
5/5
Customer Service
5/5
Winsulation
Simon S.WinsulationSend a private message
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Rae
RaeSouth East Queensland, QLD

Great customer service and high quality window

published

I have 3 secondary glaze windows installed in my bedroom from Winsulation, they do the job and quiet down my room significantly. The price is a bit higher than other companies, but they have the very sleek design and high quality window installed, customer service is also excellent when i look for solution, so i would highly recommend.

Product Quality
5/5
Customer Service
4/5
Winsulation
Simon S.WinsulationSend a private message
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Responsive

published

Thanks, Winsulation for very responsive and friendly service from both your sales representative and the gentlemen who installed the double-glazing for us. Thanks also for the quality product & installation. Very much appreciated.

Incentivised Review No
Store LocationBrisbane
Winsulation
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Narelle
NarelleSouth East Queensland, QLD

Made such a difference!

published

Am so pleased with my secondary glazing - it has made such a difference to the external noise levels experienced in the bedrooms of our house. The noise reduction results have been amazing and I am thinking of getting the rest of the house done! Can't thank you enough for making this such an easy process - everyone was just delightful to deal with from start to finish making it a seamless process. So happy!

Product Quality
5/5
Customer Service
5/5
Winsulation
Simon S.WinsulationSend a private message
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Great Windows

published

Windows look great and work very well.
Installation process went smoothly. Really liked the end to end process from measuring up the windows, through to installation.
Very happy with the outcome.

Product Quality
5/5
Customer Service
5/5
Winsulation
Simon S.WinsulationSend a private message
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Michael
MichaelSouth East Queensland, QLD
  • 2 reviews

Excellent Product and Great Service

published

We recently had a secondary double glazed window installed in our main bedroom window.
The process was easy the install was smooth and we are ecstatic at the sound deadening achieved.

Product Quality
5/5
Customer Service
5/5
Winsulation
Simon S.WinsulationSend a private message
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Questions & Answers

susan
susanasked

Has any used Winsulation to install double glazed windows in a 2 storey brick veneer home? Has it been successful
in reducing noise?

3 answers
Maciek
Maciek
Greyman
Greyman

I am very happy with the product. It has made an obvious difference in reducing noise. I have had two separate installations and have been happy each time.
They are quite expensive.

Rosie
Rosie

Get an answer from our members and Winsulation representatives

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CategoryPhysical Shops and Door & Window Shops
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