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Winsulation

Winsulation

4.1 from 47 reviews

Reviews

4.1

47 reviews
5
(31)
4
(7)
3
(1)
2
(1)
1
(7)
  • Product Quality
    4.5 (11)
  • Return Claim MadeYes (0) · No (10)
  • Job Satisfaction
    4.7 (9)
  • Customer Service
    4.7 (11)
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Great Windows

published

Windows look great and work very well.
Installation process went smoothly. Really liked the end to end process from measuring up the windows, through to installation.
Very happy with the outcome.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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1 comment
Winsulation
The Winsulation TeamWinsulation
Michael

MichaelSouth East Queensland, QLD

  • 2 reviews

Excellent Product and Great Service

published

We recently had a secondary double glazed window installed in our main bedroom window.
The process was easy the install was smooth and we are ecstatic at the sound deadening achieved.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationBrisbane
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1 comment
Winsulation
The Winsulation TeamWinsulation
Harraz

HarrazSouth East Queensland, QLD

Better than expected

published

Secondary double glazing was better quality than expected. The noise reduction met our expectations. Good quality nstallion. Sales experience excellent, although did have to chase up on an installation date.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
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1 comment
Winsulation
The Winsulation TeamWinsulation
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Karen

KarenSouth East Queensland, QLD

  • 2 reviews

Excellent product from an exemplary business

published

We had the Winseal Secondary Double Glazing installed in two rooms to reduce outside noise. It worked perfectly and also reduced the heat coming into the rooms. We loved it so much we had three more rooms done. We now have a home environment we’re in control of.
Another major positive is Winsulation themselves. These days it’s hard to come by good customer service and Winsulation got the job done with the appropriate amount of communication. So easy.

Customer Service
Product Quality
Return Claim MadeNo
1 comment
Winsulation
The Winsulation TeamWinsulation

Hi Karen, thanks for taking the time to leave a review. We love that you have a home environment that you are in control of.

All the best,
The Winsulation team

Rankin

RankinSouth East Queensland, QLD

  • 3 reviews

Nice smooth transaction

published

Needed something to keep both noise and heat out from the gallery windows above front door, winsulation provided a double glazed product with a tint that lets the light in and keeps the heat out.
The sales staff and the installation guys were on the ball and did an excellent job

Customer Service
Product Quality
Return Claim MadeNo
Store LocationDirect with the company
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1 comment
Winsulation
The Winsulation TeamWinsulation

Thank you for your wonderful feedback, we really appreciate hearing back from our customers. And as always, we are super happy that our double glazed products have made such a difference.

Many thanks,
The Winsulation team

Blue MG

Blue MGSouth East Queensland, QLD

  • 2 reviews

An Excellent Product For Our Purposes

published

Our bedroom, with three large windows, fronts onto one of the busier Brisbane city streets.
The difference is fantastic. The service was great and delivery was prompt and efficient. I'd recommend them without hesitation based on our experience.

Customer Service
Product Quality
Job Satisfaction
1 comment
Winsulation
The Winsulation TeamWinsulation

So lovely to hear that our product has made such a difference to your home. Thank you for your recommendation.

Kind regards,
The Winsulation team

Mans01

Mans01AU

  • 3 reviews

Great product

published

Good product. Has reduced the noise in a main road living room. Company has excellent communication and kept in contact throughout. I would use again- in fact I did and had an extra window done.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationBrisbane Nundah
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1 comment
Winsulation
The Winsulation TeamWinsulation

So glad to hear that our product has reduced the noise in your living room. Thank you for taking the time to leave your review.

Regards,
The Winsulation team

Sleep again

published

Sales and installation guys were excellent . Price was on par or better than all the quotes I got . No product can totally eliminate noise , not even ear plugs , I've tried . But the LARGE barking dog next door's night time noise has been reduced dramatically . I can sleep again !!

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationToombul Qld
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1 comment
Winsulation
The Winsulation TeamWinsulation

That's wonderful news! So glad that our product has helped you to find peaceful sleep again Sii.

Regards,
The Winsulation team

Gina Trasy

Gina TrasySouth East Queensland, QLD

Secondary windows for high rise CBD apartment - magical results

published
Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationWinsulation Northgate
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1 comment
Winsulation
The Winsulation TeamWinsulation

Thanks for the great review, Gina. We are always happy when your customers share what a difference our double glazed products have made!

All the best, the Winsulation team.

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Ray

RaySouth East Queensland, QLD

Secondary Glazing - a lot of money for no noticeable benefit.

published

I'm currently de-installing the tracks for 9 windows to dump after 7 years of putting up with them - the window panes were removed a year or more ago with NO noticeable changes in noise levels by anyone in my household and we are over the added cleaning required. The windows have to be lifted out of the tracks (and they are heavy) to enable cleaning of primary & secondary windows & tracks.

Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
Store LocationWinsulation Brisbane
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2 comments
Winsulation
The Winsulation TeamWinsulation
Ray
Ray
Van

VanSouth East Queensland, QLD

Good noise reduction (but needing to do the walls also)

published
Customer Service
Product Quality
Job Satisfaction
Return Claim MadeNo
See all answers
1 comment
Winsulation
The Winsulation TeamWinsulation
Colin

ColinGold Coast

I wish we got Winsulation sooner

published

It’s been a pleasure dealing with Winsulation from beginning to end. It was a seamless process made easier by Warren who dealt with everything from quoting, ordering to booking. I was a bit hesitant at first because of the cost and it took a little while for the windows and doors to be made, but the crew that installed it were professional and friendly and there was no mess to clean up or painting required when they left.

We were at our wits end because of noisy neighbours and were ready to sell, but the new windows and doors from Winsulation reduce the noise by 70 to 80% and we love living in our house again. Don’t hold off. I'd definitely use Winsulation again in the future and recommend them to anyone.

1 comment
Winsulation
The Winsulation TeamWinsulation

Thanks for the recommendation, Colin. And we agree, Warren is a gem!

Professionsl service.

published

Excellent product delivered by very pleasant and professional tradesmen. On time ever time.Left all areas clean and tidy on completion.

1 comment
Winsulation
The Winsulation TeamWinsulation

Lovely. Thanks for taking the time to review us, Cam.

George

George

  • 3 reviews

Solved our problem

published

The job was done when they said it would be done .It was even neater than I expected and the job was done cleanly with no mess.Overall I am very pleased with the results and the skills of the installer/\.

1 comment
Winsulation
The Winsulation TeamWinsulation

Thanks George.

Great all round service.

published

Very pleased with my new Double glazed patio, guys so pleasant. Happy with price and call backs from Simon. Cleaned my windows which was a bonus... Noise has made a pleasant difference. Would recommend this company. Thank you guys.... Lyn

1 comment
Winsulation
The Winsulation TeamWinsulation

Hi Lyn, we are so glad that you are happy with our team, the product and the installation. Thanks for the review.

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Satisfied.

published

Prompt and efficient service from first contact to installation of windows, we will now proceed with further installation of glass door as we were extremely satisfied with previous results from insulation.

1 comment
Winsulation
The Winsulation TeamWinsulation

Thanks Sue. Always good to know that our product has made such a difference.

Keith

KeithBrisbane

Customer Service

published

The most professional organisation I have dealt with in a long time

published

From the quoting to the final installation, I cannot fault this Organisation. They are, as stated above, the most professional and efficient Organisation I have dealt with in a long time. I would recommend them to any person contemplating the installation of double glazed windows as an aftermarket product.

Carol anne Shea

Carol anne SheaTWEED HEADS WEST

  • 2 reviews

A Job well done, very professional.

published

Good product, great staff and good results

published

Fortitude Valley can be a noisy place, especially at night. The double glazing does a good job of keeping most of that noise outside. The tradesman who fitted it was helpful and did a good job despite a few problems. The Windows also look good.

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Questions & Answers

susan

susanasked

Has any used Winsulation to install double glazed windows in a 2 storey brick veneer home? Has it been successful
in reducing noise?

3 answers
Maciek
Maciek

Hi Susan,

In my experience, yes. It has been great in reducing noise. We had them installed in our apartment, solid brick with render. On a main road, it did a great job in reducing the noice. Would I use them again? Probably not. The installation was not great, the quality of the products used is not great, and the price is quite high, and the margins are high cos you can really push them down. After sales was OK, but that was more the staff and less management. Management wanted to charge me to come out and fix their problems. So the system of double glazing is brilliant and I would use it again. Just not sure about using that company again to do my windows. Its worth shopping around.

Greyman
Greyman

I am very happy with the product. It has made an obvious difference in reducing noise. I have had two separate installations and have been happy each time.
They are quite expensive.

Rosie
Rosie

Hi Susan - My name is Mick Jennings and i am the owner and managing Director of Winsulation Double Glazing - After 19 years, some 5000 clients and over 10,000 installations, we sometimes don't always get things perfectly right (although we try) - Regarding the negative comments posted here, I can only say that the content i read does not always match the company record of events and some clients (unfortunately) just will never be happy. I would ask any potential new clients to refer to our website, Winsulation.com.au/testemonials or go to our Facebook page and read the comments there. Alternatively, if you have any queries please call me directly on 07 3356 5133 and i will personally take your call if you mention the product review website. - i look forward to speaking soon.
Regards Mick Jennings

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