Easy to set up
Easy to set up. No claim necessary. I did get sick but the one visit to a GP wasn't worth claiming for. Good to know that I was covered for any eventuality especially after Covid-19 appeared globally while I was away
would not do without it. its a must.
I don't think anyone will say its good value as we all want items cheaper. yes it was good value.
We are lodging a claim. Your people are most supportive.
I can't say but it must be say 7 or more?
satisfied ...enjoyed my holiday felt protected and secured until my safe return.
As I have stated , I'm satisfied that I was covered on my medical conditions . I enjoyed my holiday because I know that I am protected and secured until my safe return.
Best investment for peace of mind.
I had done my research before purchasing this insurance policy and found that the underwriters were a reputable company and that gave me a sense of peace of mind.The premium was very competitive but provided cover for declared medical issues with no excessive overloading fees.I have already recommended the company and will use them in my future travels.
Easy to Arrange
Policy is easy to arrange online & to add multiple existing medical conditions. Have used once but intend to use again on our next trip. Thankfully no claim yet. Fingers crossed, as there for unforeseen occurrences
All I expected
This is the second time I have used Worldcare travel insurance. Fortunately no need to claim this time. On a previous trip we did need to claim and the process was very good and they walked us through the steps so there was no problems. The claim was resolved in a matter of days to our satisfaction. I would not use any other insurer now.
Great and very affordable insurance for seniors . Very good.. will use again on future trips. We travel very often. Used this insurance company first time and found to be very affordable. Premium was less half compared to othe quotes i got.
No problems experienced with Worldcare. We use them all the time. ( many travels)
All good. Would recommend this Company to others.
Only once did we have a claim and when all paper work was furnished there were no problems in being paid. Be sure to keep receipts and/or police reports.
The policy was good value and easy to set up. We were also provided with useful information and felt we secure and well covered if anything went wrong. We have used this insurance company several times and always been satisfied
Never claimed, but a must have for peace of mind. Easy to get online and a quick analysis of existing conditions. Have used many times and will use again as good value. Travelled to the Maldives via Singapore.
Wouldn't travel without insurance
I felt the policy was good value for money. it was easy to set up online and I've used this company a number of times for my travel insurance.
Stress free holiday
Another stress free holiday - at 84 years of age and my wife not quite as old - our holiday was perfect - I have a few problems at my age of course but with World Care they give me peace of mind and let us enjoy our holidays without any worries if something does happen .We have taken our last four holidays with the World Care Insurance and we will be with them on every holiday we take in the future - many thanks for giving us peace of mind - we have never made a claim but I am confident if we do have to it will be dealt with quickly and in good faith
- Verified customer
Be careful when you take a policy with this company
I waited at the airport for 7 hours for Jetstar to cancel my flight and was only offered an unreasonable alternative the following day. I am out of pocket for lost accommodation, carport parking and connecting flights.
I put my claim in promptly and 10 days later asked for proof of flight cancellation by your company. I provided that and another two weeks have gone by for you to advise that you wont payout if a there is a mechanical flight breakdown.
That is appalling. I would say I have taken out at least 10 policies with Worldcare Travel a...
I have a complicated health history and have used Worldcare for several years now. I have always received excellent service every time i call for cover. I also like the little ‘welcome home’ touch.
Very good and easy to use
Yes it was good value. May be take a week to resolve our claim. We hardly ever claim. We used this insurance company every time we travelled. Last time we made a claim was easy to do.
Looks like a good policy
Policy looked comprehensive and good value. However, as I did not have to claim, I cannot vouch for how it would have worked out.
Listing existing medical conditions was very easy and comprehensive.
- Verified customer
Seems reasonable - can’t evaluate until a claim is made
The policy fitted my requirements at a reasonable price. However the company cannot be assessed until a claim is made.
This is the first time I have insured with this company and I will insure with them again
Found not very helpful about putting in a claim for damaged luggage the online form didn’t work and the hard copy I was emailed required you to have tried with the airline first and required so much information so quess you hope it’s too much trouble so we will go away very disappointing
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Questions & Answers
I am travelling to Europe in April via Melbourne. I live in Regional South Australia and will be flying on a regional airline to Melbourne the night before to avoid travel delays. On return to Australia there is no connecting flight back to my city the same evening so i will be staying overnight in Melbourne again. Does Worldcare cover me from when I leave home to when I return home or do I require separate domestic insurance for those parts of my journey
Allianz PartnersWorldcare Travel Insurance
Hi Stella, that's a great question.
The following is from our Product Disclosure Statement (PDS) regarding the definition of the 'journey' that your policy covers.
"Journey means travel which begins when you leave home or your place of business to commence your travel and ends when you arrive back home or at a hospital or nursing home in Australia (if you are evacuated or repatriated), whichever is earlier."
I hope that clarifies, but if you have any further queries please call us on 13 1000 and we'll be happy to assist.
Kind regards, Tegan
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