Worldcare Travel Insurance - Comprehensive Plan

They paid out no questions, that's a measure. I got a comprehensive plan, which included war zone countries (Israel, Myanmar), understanding it only covered non conflict injuries. There are not many companies that do so, so the extra cost was acceptable. We were travelling from Iceland to Greenland when the plane aborted due to technical issues.… Read more

The claim was for a connecting ferry in Greenland, and the transfer to it (via a small boat). Total claim was $2634.10.

It was paid out in full, no questions asked. The payment was timely, being only 2 weeks post the claim. I had paid $2000 insurance for a 3 month trip.

Cannot but be happy.

Highly Recommended – We made a claim after losing an air pod during a long haul flight. We also had flight disruptions that meant we needed to pay for new flights and a hotel. World Care was brilliant, easy to claim and covered our costs. Show details

DONT Use WORLDCARE! – Got insurance from this company cost over $800 our cruise was cancelled the travel company gave a full refund but worldcare would only give a partial 20 percent refund even though we never used there services and didn’t even go on the trip! So disappointing!. Don’t use this company for travel insurance. Show details

World Care ALLIANZ Too complex to trust – The policy could not cover the effects of the pandemic accepted and understood. I was promised reinstatement of the balance of the policy term after the pandemic restrictions. I asked for reinstatement when things opened up and Allianz said no they made a mistake. At first a yes and a week later a no. Not happy. I have been stuck for the two Covid… Read more

years away from my overseas work and now the two carriers who should carry my flights are resisting reinstating my two business fare tickets. Allianz won't assist in a practical way. World Care turns out to be Allianz's subsidiary so their broker/agent is not my representative. There's been no advice from either Allianz or World Care on what my rights for recourse are to cover the cost of the return leg of my travel. What does anyone out there suggest.? What transpired is that I was offered reinstatement followed by refusal and offers to reimburse me with the balance of my policy payment several times. I have refused reimbursement of the balance of the policy. This is because I believe that I am entitled to have my flights back to the start of my flights out of Johannesburg. So far World Care ALLIANZ is recalcitrant despite the fact that they undertook that the options under the Policy as it was issued would be reinstated. I have no alternative but to do what I can to ensure that I and others like me in my situation do not lose their entitlements under their policy's.

Peace of mind with Worldcare – Worldcare provided us with all our Travel insurance needs for our recent overseas holiday that included some Snow activities. The policy is easy to review and understand with regards to coverage and terms & conditions including the exclusions. The policy was very good value that suited our needs and was easy to obtain a quote then complete the… Read more ·  1

policy on-line without the need to involve or pay a high commission to a travel agent. I have had reasons to make a couple of minor claims in the past and Worldcare demonstrated a high level of customer service in resolving these matters. We have been using Worldcare every year for over 10 years now and will continue to do so as long as they remain very competitive and provide a high level of customer service (esp. for claims) that I expect.

June 17th 2019 Update: Wouldn’t go past Worldcare

Comprehensive cost-effective cover that always suits our varying travel needs both overseas and within Australia backed up by a proven claims settlement process (some years ago). A Quick & Efficient quoting and policy issue system. We have been using Worldcare for every year (& more) for the past 10 years.

Excellent product and great customer service! – The policy provided excellent cover in all necessary areas - health, baggage, cancellation fees, rental car collision damage etc. with very competitive pricing. Cover was effected easily online. I needed to make a claim relating to rental vehicle excess (damage). This was settled within two weeks. All communication was efficiently, and easily,… Read more ·  2

carried out online. Will definitely purchase this product again.

January 27th 2018 Update: A great product!

This is the second time I have used Worldcare Travel Insurance and will certainly continue to do so for all future overseas trips. The product provides excellent and comprehensive insurance cover for all the necessary things at a most competitive price. It is easy to arrange instant cover online through an easy to navigate website which has easy to understand descriptions of the various levels of insurance cover available. Although (thankfully) I didn't need to make a claim this time, on a previous occasion I did and found the customer service excellent.

Very Satisfied – Excellent value travel insurance which we used for 5 weeks of travel in Europe. Needed to claim for stolen bag and flight delays. Processed claim in less than 2 weeks and paid out without any issues. Highly recommended. Show details ·  1

Best travel insurer around – Outstanding. In Feb, we booked an OS trip and took out insurance. Trip was cancelled because, COVID, and while we received flight credits and accom refunds, I just assumed our insurance was money down the drain. But no! Email this week asking whether I’d like it refunded to our credit card or a bank account. I’ve used Worldcare on multiple… Read more ·  1

occasions and have had nothing but positive experiences and excellent customer service and advice, but this was the icing on the cake. 100% would recommend

One of the best travel insurance companies around! – Worldcare travel insurance is excellent value for money. During my holiday to the UK I needed to seek medical assistance.The customer care team were outstanding and assisted me with getting home safely. Claiming for medical expenses was also hassle free and straightforward. Highly recommended Show details ·  1

If only they answered their phones!!! – Have called both Worldcare (on hold 21min) and Allianz (on hold 18min) both seperate numbers same voice and music. Answered, silence, then hung up on twice! NOT good enough. Don't ask me to email because I would like to talk to a person. Show details

Be careful when you take a policy with this company – I waited at the airport for 7 hours for Jetstar to cancel my flight and was only offered an unreasonable alternative the following day. I am out of pocket for lost accommodation, carport parking and connecting flights. I put my claim in promptly and 10 days later asked for proof of flight cancellation by your company. I provided that and another… Read more

two weeks have gone by for you to advise that you wont payout if a there is a mechanical flight breakdown. That is appalling. I would say I have taken out at least 10 policies with Worldcare Travel and the only time I have had to make a legitimate claim you have dug up some fine print on page 53 saying you wont cover if there is mechanical breakdown. What a joke. If I was robbed and put in hospital you probably have some fine print for that as well.

Seems reasonable - can’t evaluate until a claim is made – The policy fitted my requirements at a reasonable price. However the company cannot be assessed until a claim is made. This is the first time I have insured with this company and I will insure with them again Show details

Easy to set up – Easy to set up. No claim necessary. I did get sick but the one visit to a GP wasn't worth claiming for. Good to know that I was covered for any eventuality especially after Covid-19 appeared globally while I was away Show details ·  1

would not do without it. its a must – I don't think anyone will say its good value as we all want items cheaper. yes it was good value. We are lodging a claim. Your people are most supportive. I can't say but it must be say 7 or more? Show details

satisfied ...enjoyed my holiday felt protected and secured until my safe return – As I have stated , I'm satisfied that I was covered on my medical conditions . I enjoyed my holiday because I know that I am protected and secured until my safe return. Show details ·  1

Best investment for peace of mind – I had done my research before purchasing this insurance policy and found that the underwriters were a reputable company and that gave me a sense of peace of mind.The premium was very competitive but provided cover for declared medical issues with no excessive overloading fees.I have already recommended the company and will use them in my future travels. Show details ·  1

Easy to Arrange – Policy is easy to arrange online & to add multiple existing medical conditions. Have used once but intend to use again on our next trip. Thankfully no claim yet. Fingers crossed, as there for unforeseen occurrences Show details ·  1

Easy to purchase – Reasonable price. Easy to buy on line and appears to be comprehensive. I didn’t have a claim so I don’t know about that process. Policy seems to cover most eventualities Show details ·  1

All I expected – This is the second time I have used Worldcare travel insurance. Fortunately no need to claim this time. On a previous trip we did need to claim and the process was very good and they walked us through the steps so there was no problems. The claim was resolved in a matter of days to our satisfaction. I would not use any other insurer now. Show details ·  1

Perfect – Great and very affordable insurance for seniors . Very good.. will use again on future trips. We travel very often. Used this insurance company first time and found to be very affordable. Premium was less half compared to othe quotes i got. Show details ·  1

No problems experienced with Worldcare. We use them all the time. ( many travels) – All good. Would recommend this Company to others. Only once did we have a claim and when all paper work was furnished there were no problems in being paid. Be sure to keep receipts and/or police reports. Show details ·  1

Entirely Satisfied – The policy was good value and easy to set up. We were also provided with useful information and felt we secure and well covered if anything went wrong. We have used this insurance company several times and always been satisfied Show details ·  1

Must have – Never claimed, but a must have for peace of mind. Easy to get online and a quick analysis of existing conditions. Have used many times and will use again as good value. Travelled to the Maldives via Singapore. Show details ·  1

Wouldn't travel without insurance – I felt the policy was good value for money. it was easy to set up online and I've used this company a number of times for my travel insurance. Thanks Show details ·  1

Stress free holiday – Another stress free holiday - at 84 years of age and my wife not quite as old - our holiday was perfect - I have a few problems at my age of course but with World Care they give me peace of mind and let us enjoy our holidays without any worries if something does happen .We have taken our last four holidays with the World Care Insurance and we will… Read more ·  1

be with them on every holiday we take in the future - many thanks for giving us peace of mind - we have never made a claim but I am confident if we do have to it will be dealt with quickly and in good faith

Excellent Service – I have a complicated health history and have used Worldcare for several years now. I have always received excellent service every time i call for cover. I also like the little ‘welcome home’ touch. Show details ·  1

Very good and easy to use – Yes it was good value. May be take a week to resolve our claim. We hardly ever claim. We used this insurance company every time we travelled. Last time we made a claim was easy to do. Show details ·  1

Great cover and value! – The policy was good value even though i did not have to make a claim and it was quite easy to set up. I have now used this cover 3 times. Show details ·  1

Looks like a good policy – Policy looked comprehensive and good value. However, as I did not have to claim, I cannot vouch for how it would have worked out. Listing existing medical conditions was very easy and comprehensive. Show details ·  1

Damaged baggage – Found not very helpful about putting in a claim for damaged luggage the online form didn’t work and the hard copy I was emailed required you to have tried with the airline first and required so much information so quess you hope it’s too much trouble so we will go away very disappointing Show details

Easy and good value – Easy to set up, underwritten by respectable insurance company. Really good value for family including winter sports. Didn't have to claim but hopefully it would be as painless as the setup process Show details ·  1

gave peace of mind – very easy to setup, have not had the need to claim , have used the company several times, cannot comment on ease of making a claim but hoping it would be a seamless administrative process, Show details ·  1

perfect – Easy to organize great value for money for a family on a budget. will definitely use this insurance again for our travels. Easy online application even with an existing medical condition Show details ·  1

Cheap and reasonable price – I didn’t make a claim, so I can’t tell the claim is easy or not for processing, but it is reasonable price for travel insurance compare to other company. If there is no excess for claim, it is more attractive Show details ·  1