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Worldcare Travel Insurance - Comprehensive Plan

Worldcare Travel Insurance - Comprehensive Plan

4.5 from 146 reviews

Reviews

Review distribution

5 star
99
4 star
36
3 star
1
2 star
1
1 star
9

Karyn

KarynGreater Melbourne (Inner), VIC

The right level of cover at a great price.

published

I did not need to make a claim on my insurance for my recent trip but I can say that the application process was really a breeze. It provided all the necessary elements that I required and I was able to travel knowing that if anything did go amiss I would have the right level of cover.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Karen! Regards, Tegan


Rob.

Rob.South East Queensland, QLD

  • 2 reviews

I have not claimed on medical insurance before!I have

published

We have used Worldcare travel insurance 5times,we had no claims.I have been insured in Comprehensive,now my husband and myself.
It was pretty easy to set up,just took a phone call!
It was good value.

Insurance Cover For:Senior
DestinationAustralia
Insurance TypeSingle Trip
Claim MadeNo
See all answers
3 comments
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the feedback Rob! I just wanted to ask if there is any reason you gave us a low star rating of 1 out of 5 stars, and if there is anything we could have done better, as your feedback comment seems positive. Kind regards, Tegan

Rob.
Rob.

I made a mistake,I wanted to give you 5stars.
Although I have not claimed on my travel insurance, I would not know how it works out.Rob.e

Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Okay no problem, thanks for clarifying!

Peter Kerrison

Peter KerrisonFar North Queensland, QLD

  • Verified customer

Excellent Service

published

Was unfortunate to have an accident while on holiday. From the moment Worldcare were contacted the service provided was excellent - A+++ My needs were put above everything else. All aspects of Medical care provided were 1st rate. First time I have used this company but I am glad I did. Their pricing was quite reasonable for cover offered and certainly, after the fact, well well worth it. Highly recommended.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical
Claim DateSeptember 2019
Claim ApprovedYes
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

I'm sorry to hear about your accident Peter, but I'm glad we could assist. Kind regards, Tegan

Greg M

Greg MSydney, NSW

Peace of Mind

published

Fortunately I didn’t have to use my insurance on my recent trip to Japan but as a high level quadriplegic it was great to know that I was covered if anything went wrong

Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Greg, hope you enjoyed your trip to Japan! Kind regards, Tegan


Safe and secure with Worldcare

published

Very easy to set up. An efficient chat on phone, done in minutes.
Had to make a claim and benefit was paid promptly without fuss.
This was my first time with Worldcare

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Senior
DestinationEurope
Claim MadeYes
Type of ClaimOther
Claim Resolution Time1-2 weeks
Claim ApprovedYes
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the positive feedback on our customer service and claims! So good to hear. Regards, Tegan


sly362

sly362Greater Melbourne (Inner), VIC

  • 2 reviews

Have always used Worldcare Travel for my overseas travel insurance

published

Have compared Worldcare Travel with other companies and find Worldcare the best value for money.
Have had no problems in making claims in the past.
Would recommend this company for your travel insurance needs.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review! Kind regards, Tegan


keith smith

keith smithPerth, WA

Favourual Reveiw

published

Never had to use the policy ,did think it was a little pricey as most of our pre-medical conditions weren't that bad.
Otherwise glad to know we had something to fall back on if something did happen.
Not many companies to insurer with and that's a same.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Keith! Regards, Tegan


Kathy T.

Kathy T.Darling Downs, QLD

  • 2 reviews

Good plan and price

published

Felt the policy was good value but didn’t have to use it. I have paid more for policies with other companies and found when I needed it I wasn’t covered.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for sharing Kathy! Regards, Tegan

Ted

Ted

  • 2 reviews
  • 1 like

Good one for Seniors

published

I have used Worldcare Travel Insurance three times. So far no claims made. Easy to set up for traveller with existing medical conditions. Good value and will use them again..

Insurance Cover For:Senior
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the review Ted! Regards, Tegan

Belinda

BelindaHunter Region, NSW

Easy to generate and understand

published

The policy was easy to understand and set up. The certificate was instant and the access to further information was directive and explicit. This is the third time I have used this insurance company for travel and I will continue to use them for future policies.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the review Belinda! Kind regards, Tegan


Erin

ErinPerth, WA

Fantastic

published

Never thought I would have to use Travel insurance. I have a pre existing illness, so it is not easy to find someone to cover me. Worldcare did. I then had to take my son to the doctor when we were away. Easy to submit claim and jt was resolved straight away and received my money about 3/4 days after the doctors visit. Will definitely use Worldcare again next time I go away

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Child
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimMedical
Claim Resolution Time<1 week
Claim DateSeptember 2019
Claim ApprovedYes
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for the review and for sharing your positive claim experience Erin! Regards, Tegan


mark_devine

mark_devineSouth East Queensland, QLD

  • 5 reviews
  • 2 likes
  • Verified customer

Appears to be a good cover

published

Did not have a claim but the Company has a good payout record (Choice). The cover was easy to set up but their pre existing Medical conditions have strict guidelines going back ten years. The cost of my pre existing conditions cost more than my insurance.

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the feedback Mark - we appreciate it. Kind regards, Tegan


Chris

ChrisPerth, WA

Worldcare Insurance review.

published

It was good value. I would recommend this company.
I did have to lodge a claim. It was the first time that I have ever had to lodge a claim. It was accepted within days and the funds appeared in my account within a week from the time of the claim.
This was the first time that I have used this Worldcare Insurance company.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeYes
Type of ClaimCar/Rental Hire Excess
Claim Resolution Time<1 week
Claim DateSeptember 2019
Claim ApprovedYes
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the great feedback on your claim experience Chris! Regards, Tegan


Barbara

BarbaraSouth East Queensland, QLD

  • 2 reviews

Excellent value

published

I have used Worldcare Travel Insurance several times now. I have found the premium competitive and also was given very helpful information prior to the trip. I would not hesitate to use them again.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the kind words Barbara, and we look forward to covering you on your next trip! Regards, Tegan

Sisters

SistersSouth East Queensland, QLD

Happy

published

We thankfully didn't need to lodge a claim so cannot comment in that respect hence the 4 rating. We were very happy with the cover and found it very reasonably priced when compared to other travel insurances. Appreciated the " travel tips and don't forget" email just before we left too. Made it a bit more personal.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Senior
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Hi there, thanks for the great feedback on our pricing and the pre-departure email. So good to hear! Regards, Tegan

Naomi

NaomiSouth East Queensland, QLD

  • 2 reviews

We had peace of mind and enjoyed our trip more with this package.

published

Great comprehensive package. Well priced, easy to find and set up. The people were helpful when I needed to contact them.

Feedback, this is annoying having to fill out 30 words or more before being able to submit.

Value for Money
Customer Service
Insurance Cover For:Adult
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the great feedback on our customer service Naomi! Kind regards, Tegan


Gavin

GavinPerth, WA

Worry Free

published

We researched lots of companies products but came back to Worldcare as they offer the best deal in our opinion. We thankfully never had to claim but the piece of mind we were covered was enough. Even though we compare others we still come back to you guys. Next time we feel there will be no hesitation in signing up again.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

That's so great to hear! Thanks Gavin. Kind regards, Tegan


No problems

published

Easy to arrange and easy to extend after original travel plan changed. As there were no issues during the trip it is not possible to comment on whether ‘after care’ is effective. I would try this product again.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for leaving a review! Regards, Tegan


Good value policy

published

Good value and simple to set up. Not had to claim, and have used the policy before. Would use again. And recommend to others for peace of mind for their trips

DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Claim MadeNo
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks so much for sharing your feedback! Kind regards, Tegan


George

GeorgePerth, WA

A must when travelling.

published

The policy was of excellent value and easy to set up.
This was the first time we've used this insurance company and we would recommend this company to others needing travel insurance.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Senior
DestinationEurope
Insurance TypeMulti-Trip
Claim MadeNo
See all answers
1 comment
Worldcare Travel Insurance
Allianz PartnersWorldcare Travel Insurance

Thanks for the recommendation George! Regards, Tegan


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Questions & Answers

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Details

CategoryTravel Insurance
Contact Number 1800 008 614
Email Address sales@worldcare.com.au
24-Hour Phone Contact No
Online Live Chat No
UnderwriterAllianz
Maximum Age Covered 101 years old
Medical Coverage
Overseas Emergency Assistance Unlimited
Accidental Death$25,000
Emergency Dental$1,000
Pregnancy (max weeks) 23 weeks
Resumption of Journey $3,000 (as part of Additional Expenses)
Hospital Cash Allowance$50 per day, up to $5,000
Overseas Emergency Medical & Hospital ExpensesUnlimited
Loss of Income$10,400 (up to $400 per week, max 26 weeks)
Permanent Disability$25,000
Luggage & Personal Effects
Theft of Cash $250
Delayed Luggage $500 after 12 hours
Credit Card Fraud$5,000 (combined with Travel Documents cover)
Travel Documents / Passport $5,000 (combined with Credit Card cover)
Maximum Single Item Limit $3,000 (computers, video recorders and cameras), $1,000 (mobile phones), $750 (all other items)
Luggage & Personal Effects $10,000
Ancillary
Personal Liability $2,500,000
Rental Vehicle Excess $3,000 plus optional additional cover up to $6,000
Motorbike / Moped Coverage Included up to 250cc
Domestic Pet Care $500
Special Activities Packages
GolfOptional Extra
CruiseOptional Extra
Adventure Included
Snow / SkiOptional Extra
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