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WOW Homes

WOW Homes

 Verified
WOW Homes
4.9

262 reviews

Positive vs Negative
99%1%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
4.9
Site Admin ?
4.9
Timeliness
4.9
Structural Integrity
4.9
Plumbing & Waterproofing
4.8
Electrical & Lighting
4.8
Flooring
4.8
Transparency ?
4.8
262 reviews
James
JamesWA
  Verified

Excellent work team – Iam in the building stage with wow homes iam very happy with how things are going a big shout out to zac diamond and the team for everything they have done and are doing to make sure the process is a smooth as possible I would 100% recommend wow homes to anybody looking to build a house can't wait to see the finished product thanks again wow home great work Show details

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Leigh F.
Leigh F.WA
  Verified

Great experience for my first home! – Had a great experience with the WOW team building my first ever home! Oliver, Hannah, Hang & Darren - THANK YOU. They all went above and beyond to ensure I had a smooth experience, even with some challenges that were out of their control throughout! all my constant questions were no trouble at all, with each one of them giving me the time, they… Read more

were understanding, knowledgeable and advised me without missing a beat AND in a timely manner. Everyone was a pleasure to deal with and talk to.

With Slab down in mid-December 23' and Handover mid-August 24' WOW delivered on their promise.

Thank you, WOW team.

A+++

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Zac
Zac
  Verified

CAN'T THANK YOU GUY'S ENOUGH – Thankyou for building my house. I found the finance team was great helping. Than dealing with the team at WOW was fantastic for top to bottom was so impressed with the end result. Communication and on time delivery in hard time was great Thankyou For helping in get back in to the market .Isaac Show details

Reviews with attachments

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Stephanie T.
Stephanie T.
  Verified

Perfect practical completion inspection – Update The overall build / house / staff have been good However since living there ( didnt move in straight away) The only things i could pick on are the Major: i hate the kitchen door that leads to the garage- its a funny “tri-lock”? Where you have to push in to then turn key at the same time just to unlock its so annoying when ive got… Read more ·  1

groceriess bags/ stuff when im trying to get in after work / shops.

The other thing is that the door actually locked me outiside the house without keys. I went outside to throw out rubbish, shut the door to keep the heater heat in& it locked itself, all my stuff ( house& car keys phone wallet inside the house ), it was raining , near midnight and im just so tired and didnt need this.

I had to taper with the door for upto 2 hours being rained on before i could get in.

Ive tried contacting Wow homes via email to give them this feedback first- nothing no reply.

So this was pretty upsetting experience

I would never choose this type of door again.

Minor: light switches aren’t all the same directions ie some need to be flipped up to turn on others need to be flipped down to turn on.

Besides these everything else is fine. August 2025 . . .

Wow homes has been very good to me, communication and build times. We were even under our budget so I got money back and what was most impressive was the practical completion inspection- the inspector I hired couldn't find any fault - its built perfectly he said. So, thank you so much to the team at WOW homes for looking after my property, build, finance and I, especially Sevy, Darren, Sam and Hang :)!

Thank you so much

God bless you

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Jo A.
Jo A.WA
  Verified

Wow Homes for the win! – We started our build in Dec 2021. We chose to build with Wow Homes because of one of their interesting house designs that we loved. Right from the start, the team at Wow Homes were excellent. They moved mountains for us multiple times throughout our build. Even in the current climate across the building industry, our build was fairly smooth. We… Read more ·  1

did experience delays due to Covid and tradies shortage, as everyone has, but we were kept informed the whole time. The quality of our home is incredible, we had a building inspection at plate height and prior to handover and even he was very impressed by the build, noting only very minor touch ups were required. As we were first time home builders, we really weren’t sure how and what we were doing, but the team at Wow Homes have held our hands and guided us every step of the way.

If you’re looking for a top builder with a focus on customer service and quality workmanship, I highly recommend Wow Homes. We moved into our finished home in July 2022. We will always be so grateful to these guys, and for the miracles that took place to build our beautiful home.

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Amy B
Amy BWA3 posts
  Fair Incentive Verified

Amazing building experience – The building journey with Wow Homes has been fantastic. The level of customer service is amazing which makes for a stress free experience. Everyone along the way has been awesome (Kane, Ernie, Hannah, Hang and Darren). All my queries were answered promptly and Hang was brilliant with her updates to advise what was happening. Practical Completion… Read more ·  1

meeting was a breeze with only a few minor issues and Darren was great with walking me through the house and explaining everything. The workmanship and quality of the build is excellent and I am so glad that I chose Wow Homes to build my home and couldn't be happier.

In-depth reviews

Kelly P
Kelly PWA
  Verified

Thank you so much Oliver & the Wow Team – We cannot even begin to explain how amazing Oliver has been & we are so lucky that we said yes to meeting Oliver a few months back. As it is our first time building a home we did not know where to start. Oliver walked us through every detail from beginning to end whilst answering our thousand questions without any worries. He answered every call… Read more ·  1

and has gone above and beyond for us. We never thought that we would eventually own our own home but here we are coming into the 4th month & our bricks are up and roof cover is approaching with frame work in progress. Shout out also to the rest of the team that have been involved in our journey - Ted for helping us with finance approval, Hannah for walking us through pre-start & Hang for keeping us up-to-date with the building process. Safe to say we will be recommending Wow Homes to each & every person we know/meet. Thank you Oliver, we could not of got through this without all your support & guidance.

Krishna
KrishnaWA3 posts
  Verified

Exceptional Building Experience with Wow Homes – I had an excellent experience working with Wow Homes to construct my home. I initially contacted them in 2021, and everything went smoothly from there. Wow Homes took care of everything, including the building plan, location, finance etc. They were even able to secure us a perfectly sized block in the area we were after. The land was titled in… Read more ·  1

late November 2021, and Wow Homes had completed all the paperwork and government formalities before 2021 Christmas break.

Despite the challenges faced by the building industry, including supply and labour shortages, increased prices, and longer construction periods, we encountered no setbacks, except for minor delays with roof timber. Of all the builds in the area, we were the first to reach plate height, roof cover, lockup and handover. The third-party inspector was also impressed with the quality of the build. Of all the blocks that were titled around the same time as ours, we were the only ones who received keys in 2022., with an overall build time of 9 - 10 months.

Wow Homes have been a pleasure to work with, and we highly recommend them to anyone looking to build their dream home.

Cee Cee
Cee Cee2 posts
  Verified

The best builder! – If you’re looking to build, WOW homes is the way to go! After a shocking experience with another builder, WOW Homes was a breath of fresh air. Zac was incredible with walking us through every minute detail so we knew exactly what costs were, what the process was and how it would all play out. He also helped us secure a plot in the exact area we… Read more ·  1

were hoping to build in. Ted from snap finance was unbelievable with helping us with our finance approval-he kept us up to date with everything and made the process so easy. Shout out also to Hannah who walked us through pre-start. It was an absolute breeze and her tips for making the house look more aesthetically pleasing was very welcome. Thanks also to Hang for answering questions and keeping us posted on milestones. I can’t fault WOW Homes communication throughout the process. We’re at brick laying stage now and have full confidence the WOW factor will continue to impress us through the rest of the build. Thank you!

Positive reviews

Erin Grant
Erin GrantWA
  Verified

First home dream – Company is a breeze to work with. Quick, efficient & high quality. Regular updates every 2 weeks, even when no changes to the status of the build. Always helpful and quick to respond to queries. I am a first home owner and I couldn’t have picked a better company to work with. Show details ·  1

sarah E.
sarah E.
  Verified

Absolutely amazing – Firstly this journey as a single mum building was made so much easier with WOWHomes. my first point of contact was Dean who was great at helping my find my perfect land and design which was suitable for my budget. Ernie from Sanp finances was and is absolutely amazing he just went above and beyond with helping me with my loan and more. Darren my… Read more ·  1

site supervisor very thorough and has a sharp eye, he made sure everything was perfect however each and every trade that worked on my home did absolutely amazing job (thank you tradies) finally Hang She just such a super star kept me up to date with everything that happened and when it was going to happen such a organised professional person to deal with. Shout out to Zac who is the top guy who has been such a massive support during the building process. Thank you the entire wow team!!!

saakshi a.
saakshi a.3 posts
 
Electrical & Lighting
Flooring
Transparency

Made my dream come true – Very happy with the build. They built my home in a timely manner. Quality of products used is good. Team was amazing in recommending house location and design. Appropriately answered all of my queries. It was stress free to build a house with them. Would build house with them again if got the opportunity. Show details ·  1

Negative reviews

Amanda K
Amanda KWA
  Verified

Never again – I have just had it with the building services in Australia. My last experience was with WOW and it has definitely put me off building for life. Although they offer super service, they are not transparent and do not give you all facts before signing the contract. We had no idea that at the pre-start meeting, any changes we made would have to be… Read more

paid by us before any work was to be done. Had we of known this, then we would have definitely not signed with them. I was totally devastated as I had wasted hours of prep work prior to the meeting. I asked for a refund for signing a contract under deception, however was told, seeing as I signed the contract there is no way I could get the money back. I am in the process of seeking legal advice on this as we were not fully informed and signed under limited knowledge. I was told the money had been spent on plans etc. Seeing as I have paid for these with $1500,00, I feel that I am entitled to have what I have paid for. I was promised them on Monday - today is Thursday and still nothing. Upon speaking to the sales manager, he was unaware they had not been sent, however, he was the one that stated on Monday he would send them on Tuesday. Makes you think.

Project Home Builders

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BevanSammy
BevanSammy
  Verified

Really happy with our home, few bumps along the way but so happy with the final product – Workmanship was good. Once all the paper work was done. Slab went down in February then we got the keys 29th June so in the grand scheme of things it was pretty fast! There was some miscommunication but didn't take long to be resolved. Customer service was good for the most part, unfortunately three people we dealt with directly were for… Read more

whatever reason "no longer working there" when we tried to reach them. This was quite upsetting at the time but was quickly filled with more then equipped staff to take over the job. We were always warmly greeted and offered coffee and snacks for our scheduled meetings.[name removed] was the kindest, problem solving and communicative person there. We are very grateful to be in our home now.

WOW Homes
WOW Homes    

Hi Bevan Sammy Thank you for your honest feedback and… Read more

Nicky
Nicky11 posts
  Verified

Sub-standard fittings – We have been in our wow home for 4 years now and we have had a few issues with bathroom fittings breaking, roof leaking for 3 winters (took them a while to find the leak), garage door motor makes a buzzing noise all the time (apparently installed wrong but no one can fix it. It will need a new motor at my expense), hot water system needed a new… Read more

temper valve after 2 years and a new release valve after 3 years (plumber advised the newer hot water systems are not built like they used to be) lino that the salesman assured me was top of the line extra thick will not rip (ripped as we were moving the dishwasher in its spot) carpets not the colour we chose (they refuse to acknowledge that i asked for a light grey. Its more beige then grey) We cannot fault the maintenance man Darren he is amazing and always fixes things that he can within a few days of being advised there is an issue. I still wish they had used better standard items in the home but have been advised they no longer use the brands we have had issues with so hopefully others wont have the same issues.

WOW Homes
WOW Homes    

Dear Nicole, Thank-you for taking the time to share… Read more

Recent reviews

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Katie D.
Katie D.
  Fair Incentive Verified

Brought a beautiful house design to life – The team was super helpful and quick with preparation leading up to the build with land and suitable designs. Very happy with the efforts to secure a location to suit my needs/future profitability. Small defects upon handover were handled promptly and willingly. No surprise costs and very happy with the inclusions. The home is so beautiful,… Read more ·  1

thank you to the team for all of your support. Experience and familiarity with all products and inclusions was apparent throughout my prestart and really good showroom for visualization. Really great finish and so stoked with how it all came together.

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Amanda K.
Amanda K.WA
  Verified

Making dreams a reality – Literally cannot rate mike high enough he has been amazing. He was honest, straight up and realistic with what we could afford and found a house design that suited our needs and space as a growing family. We were able to customise to how we wanted with ease and he held our hand though all our worries and concerns as first home owners/builders. He… Read more ·  1

answered every call and has gone above and beyond for us. He was great with the kids in our meetings no matter how noisy/erratic they were on the day he made us feel like family. Safe to say when we build again mike is our guy!

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SAMANTHA HARRIS
SAMANTHA HARRISWA2 posts
  Fair Incentive Verified

Perfect First Home Experience – The whole process from start to finish was amazing! After all the horror stories of builders at the moment Wow Homes went above and beyond to accommodate and communicate so well. The quality is great, nothing was too hard and I’m so thankful I chose wow for my first home and they made it a complete 10/10 experience Show details ·  1

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Hugo Lachmann
Hugo LachmannWA
  Fair Incentive Verified

Wonderful first home building experience – Working with wow homes to build my first home has been an absolute pleasure. They were super helpful all the way through from pre construction to post construction; any issues and/or queries I had were quickly, efficiently and appropriately resolved. Workmanship of my new home is excellent. Definitely recommend Wow! Show details ·  1

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Karen Gostlin
Karen GostlinWA
  Fair Incentive Verified

Best Home Builder! – I was recommended to use WOW Homes by a friend who had previously built with them. From choosing my home and land to receiving the keys this was a complete stress free process. Wow homes really are one of the best home builders out there and I can't thank or recommend them enough. The customer service provided from start to finish was outstanding.… Read more ·  1

There was no additional costs added due to the rise in home prices that I have heard some builders are charging and I am so happy I chose WOW Homes to build my home. Thankyou :-)

Mikee87
Mikee87WA
  Fair Incentive Verified

Wonderful from start to finish – All I can say is WoW! They really are a fantastic company to build with. While other new home builders were having to increase costs during construction Wow stayed true to contract and delivered our brand new home, on original price. The only hiccup during construction was our original choice of blinds not being available. Show details ·  1

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Jackie T
Jackie TWA2 posts
  Fair Incentive Verified

We are in love! – From start to finish Wow Homes has gone above and beyond to build our dream home. Despite many obstacles (COVID, train derailments etc) Wow Homes built our home in a timely fashion while still providing the incredible quality of work and products they are known for. We could not be happier with our new home and could not be happier we chose to… Read more ·  1

build with WOW Homes. The staff in particular have made this whole experience even better, we have felt welcomed from the moment we walked through the doors. Do yourself a favour and build with these guys you wont regret it!

Project Home Builders

Find out how WOW Homes compares to other Project Home Builders

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Brooke
BrookeWA
  Fair Incentive Verified

Thanks Wow! – Great service and communication received whilst building with Wow Homes. Unfortunately we were hit with the delays from Covid and the train line closures, however we got there in the end and now are in our new home. Communication was clear and easy, site supervisor Spencer was great dealing with at the property. Everyone in the Wow Team we dealt with were friendly and professional. Very happy with our new home, thanks guys! Show details ·  1

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Andy S.
Andy S.WA3 posts
  Fair Incentive Verified

WOW-sers!! Couldn't be happier! – We didn't think that building a home was going to be possible, but with the help of the sales team as well as the in-house loans specialist, we've ended up with an amazing home! We didn't see any delays. No price increases. Great communication from not only our Client Liaison, Hang, but because I was able to stop by nearly every morning I met… Read more ·  1

all of the tradies. Everyone from start to finish was patient and explained each step of the process and took the time to answer every question.

A few small things after getting the keys to the house, but they were easily rectified with several follow-up calls from the maintenance manager Sean. Door locks on the garage entry were very tight and our front door entry had some issues but with use its sorted itself out. Our oven flashing came loose but is being rectified by the supplier.

We are so glad we chose Wow Homes! So very thankful for the personalised service and being made to feel as though we were the only customer. Now that's how you get customers who are proud to recommend, become a repeat customer and 5 star reviews!!

Thank you to everyone at WowHomes!!

Emily E.
Emily E.WA
  Verified

Super Fast!! – Hands down can not fault the quality of the build, updates from the client liaison & knowledge & support from sales rep!!! Near no delays (only the unavoidable due to weather). Very very happy!!!!! Time line Building contract signed: 31 March 2021. Loan Docs & finance: April-May 2021 Slab SCHEDULED for 15th July. Pre-start June !!!!Slab went… Read more ·  1

down on 15th July!!!! ****Perth's wettest winter**** Lock up: December ****Railway line between SA & WA flooded away**** ****Record flooding in QLD**** = unavoidable delay with garage door House 99% ready: early March 2022 PCI & Final payments & Garage door installed: April Handover & Keys: 27 April 2022

Trea M.
Trea M.WA
  Verified

WOW.... it's all in the name!! – From the moment I received the first phone call, through each step of the build, I have felt completely supported by the whole team at WOW homes. I have totally enjoyed my building experience, even during this difficult time. The tradies were awesome and friendly too. Because of the great communication they took steps to make sure my house was… Read more ·  1

completed quickly so I didn't end up homeless when the rental I was in, was getting sold. The girls in the office share the excitement with me and I have moved in this week, issue with a door and they sent someone out the next morning and getting it fixed without any problem. I truly love my little place. Thank you to everyone at wow homes I cant wait to build with you again :)

Zac Richardson
Zac RichardsonWA
  Fair Incentive Verified

Awesome Journey so far – Building with Wow homes was definitely the right choice. They have such a great team of people, from the sales consultant, the broker, pre start, and construction team. So far construction has been a breeze, great communication and progress, almost 3 months in and my home has been fully bricked! Show details ·  1

Amy Louise D.
Amy Louise D.WA2 posts
  Fair Incentive Verified

Smooth Operator – WoWHomes was a breeze from start to finish, everything ran smoothly and there was excellent communication during the entire process. Michael was an absolute legend for taking us on board so close to Christmas. Even with the delays due to the influx of people rushing to build, it was still pretty fast only took 9 months once the slab was down. The… Read more ·  1

final product looks amazing and we couldn't be happier with how it turned out! Thank you so much for helping us with our dream home guys, it would not be possible without you all and we truly had a WoW moment when it was all finished and we got to move in!!!

Yolette Inskip
Yolette InskipWA4 posts
  Verified
Customer Service
Site Admin
Timeliness
Flooring
Transparency

Wow is a Great Company – Great service and friendly staff, who were there for me every step of the way for my build, which I have just moved into. They were extra accommodating as I lived in Newman during construction. Hence Wow also welcomed my hiring of an external building inspector for all 5 stages of the build. Although in the midst of a building boom, they were so… Read more ·  1

efficient that my home that it was completed within a year, with Wow not struggling too much to find required stock. As a result, all time frames were met and I was allocated state, federal and First Home Owners grants. I considered myself extremely lucky, especially as I only started negotiations with them at the end of November 2020.

However, I do wish I could have had more say with regards to the plans. I was given little choice when it came to the structure of the house, although I did understand some of the reasons given. However, I was chuffed with myself for being pushy about wanting a 3 instead of a 4 bedroom home on my 308m squared plot. All my friends have remarked about how spacious the open planned kitchen/dining/lounge areas are as a result.

I will post another review once I have lived in the house for two years. And then again after 5 years. This will allow for a realistic verdict. However, at this stage, I highly recommend Wow and every member of the team whom I dealt with. They completed my home in time for me to move in before Christmas, hence allowing me start off 2022 teaching a new school at the start of the year, which is always beneficial to all concerned. And I love my home and its location! Thank you to Michael, Ted, Leo, Hang Lee......

Mitchell
MitchellWA7 posts
  Fair Incentive Verified

They overdeliver! – I was nervous about choosing my builders at first because there's so many horror stories of dodgy builders who take years and install faulty things. I had never heard of Wow before, but based on their reviews and care for the customer I chose them. They listened to all my ideas and add-ons and overdelivered all along the way with great upgrades… Read more ·  1

(like tiles high ceilings and just quality furnishings). I got a free drink on sign up, free champagne at key handover, and every consultant was super helpful and friendly. Wanted to give a special mention to Sevy who worked tirelessly, was patient, and one of the friendliest people I've ever met, and Hang who was anazingly helpful, kind and professional. Wow also have great experience and networks in the tradie world which ultimately made the build quicker and higher quality. Would definitely recommend!

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Jess
JessWA3 posts
  Verified

Fantastic team all-round – Dan and myself had an amazing run building with WOW. From signing the initial contract to slab down to. completion, there were absolutly no hiccups along the way. The wow team is vety professional and answered all of our questions all the way.. Thankyou to Zac, Darren, Hang, Leo and too all the contactors that helped build us our dream home.. . Show details ·  1

Jessie W.
Jessie W.2 posts
  Fair Incentive Verified

An absolute Pleasure! – I had a lot of trepidation enquiring into building as it was my first home & I was undertaking it on my own. After speaking with Zac I felt much more comfortable and started to get excited for the whole process. From finance application, through design and prestart, construction and hand over - it went as well as it possible could have. My… Read more ·  1

supervisor was attentive and professional, the quality of my new home is outstanding.

I really could not be happier with the entire experience.

Matthew H
Matthew HWA
  Fair Incentive Verified

Friendly and exceptional service!! – The build although feeling like it took forever for myself was actually done substantially quick! The cooperation between all involved parties made this process easy and efficient. Any issues that needed fixing were done promptly and cost was spot on! No scary prices! Thank you so much wow group! I couldnt be happier! Show details ·  1

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Justin L.
Justin L.WA
  Fair Incentive Verified

Best new home builder out there – From walking in the door and how you were greeted I could tell straight away they were the right people for the job. Very professional and helpful. Any of my silly questions were no issue at all. The build was perfect!! Couldn’t ask for more. Clean, straight, on point. The place was a tricky spot to build in and it’s amazing. Will be calling WOW the next time I want to build. Show details ·  1

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Gus and Linda Oosthuizen
Gus and Linda OosthuizenWA
  Fair Incentive Verified

Best decision ever to use WOW Homes!! – WOW Homes. We do not regret it for one second choosing you as our building company!! Thank you for making the process seem so easy, having kind and helpful staff all around! You helped us make our dream come true off owing our first home. Thank you especially to Sevy (Sales consultant), Monique (Our broker), Leo (Project manager), Hang (Client… Read more ·  1

Liaison) and Spencer (Building supervisor). You all have been absolutely fantastic through this whole process! We HIGHLY recommend you contact these guys if you are interested in building. Cheers !!

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