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Hall & Hart

Hall & Hart

 Verifiedhallhart.au
Hall & Hart
5.0

124 reviews

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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
5.0
Site Admin ?
5.0
Timeliness
4.9
Structural Integrity
4.9
Plumbing & Waterproofing
4.9
Electrical & Lighting
4.9
Flooring
5.0
Transparency ?
5.0
124 reviews
Daniel
Daniel
  Verified

We’ve recently completed our new home with Hall & Hart, and are happy to recommend Hall & Hart as a high-end builder. Our home is a well-designed, functional home built to our plan and budget, that perfectly suits our needs. We started the process with one of the project home designs and met with Morgan (Sales Director) who guided us through… Read more ·  1

the initial steps of the knock-down rebuild process. Morgan provided us with clear, detailed and realistic information about the costs, our options to customise the design and timelines, and established the basis for a good working relationship.

Our Hall & Hart team was professional and responsive throughout. We would like to mention in particular: Marko, our in-house architect who worked closely with us and took time to understand our dream design and incorporated our many requests and changes into the customised plans, ensuring that the final plan met all our requirements. Melissa, who guided us through the pre-construction stage with wonderful support. She was very organised, knew our project features well and responded promptly to all queries and issues that came up. This stage of the process was well run with organised meetings keeping us up to date, with clear milestones to be met to keep to the timelines, and providing us with various options to consider in making our choices to finalise the FF&E schedules, making it all a seamless process. Crystal and Carly, our talented interior designers who took time to get to know our tastes and provide us with excellent choices within our budget, and great advice and tips during the FF&E stage. It is wonderful to see all this realised so beautifully in the final product. Darren McDonald, who took over as our site manager and oversaw the construction phase and has followed through with resolving post-construction items. Overall the construction phase was well managed. When any issues arose these were addressed and resolved quickly and on reasonable terms, with Darren ensuring the agreed solution was implemented. Post construction, Darren has assisted us in working through the list of outstanding items and getting all the various items addressed, and has also come to our home to check on progress. We appreciate Darren's dedication and hard work in getting the project to completion and his continued help in getting every issue resolved.

The level of client care, professionalism and commitment from all the team made a big difference to our overall experience. We are very happy with the final product and our overall building experience with Hall & Hart.

ak47wong
ak47wong25 posts
  Verified

Hall & Hart did a splendid job building our home. We started with one of their project home designs and with the help of their in-house architect were able to customise it extensively to our specifications. They have a great team and everyone we worked with was outstanding. Some of them have since moved on, but I would like to commend in… Read more ·  1

particular:

Hanny Liem, our architect who tirelessly incorporated our many requests and changes into the final plans.

Maddie Kidd and Carly Beautyman, our fantastic interior designers who were of invaluable help and gave lots of excellent advice during the FF&E stage.

Miki Coles, our project manager who took care of all the moving parts and made the whole process very easy for us.

Darren McDonald, our site manager who expertly oversaw the construction phase and followed through with resolving post-construction items. We really appreciated Darren's help in getting all the various issues sorted out.

The whole team was consistently professional throughout the whole process and the end product was constructed exactly to plan and to a very high standard.

I'm happy to recommend Hall & Hart to anyone looking to build a new home.

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Liz and Dave
Liz and Dave
  Verified

We love our home! Thanks to Hall and Hart for building our dream home. We are post construction and are incredibly happy with the quality of the build, and all the decisions we made with regards to the interior design choices pre build. We appreciated Hall and Harts support and guidance through a process which was new to us. Customer Service was great along the way with any concerns or queries actioned! Show details ·  1

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Reviews with attachments

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Lcarr
LcarrNSW2 posts
  Verified

Our Knock Down Rebuild with Hall & Hart – Initial Consultation and Site Assessment The process began with an initial consultation to understand our vision and requirements, followed by a thorough site assessment to evaluate the block, orientation, and compliance. During this phase, we worked with Hall & Hart, who respected our need to stay tight on budget from the outset, with the final… Read more ·  1

build cost coming slightly under our initial quote/estimation.

Design and Planning We collaborated with Hall & Hart's architects, designers, and planners to create a bespoke design that aligned with what our family needed. This phase included detailed plans, necessary approvals, and compliance checks. Advice during this phase ensured we didn't make decisions we would later regret, like where to position the al fresco area given the position of the sun and where to put skylights to ensure the whole house had as much natural light as possible. We had some tough decisions to make to stay within our budget—the team again made sure we didn't cut items we would later regret, so we decided to cut items we could add later, like the outdoor kitchen and cabinetry.

Interior Design Our interior designer, assisted in material, colour, and fixture selections, ensuring a cohesive and high-quality finish. I cannot speak more highly about this part of the process. Our interior designers, advice was spot on for everything, and given this is not my forte, I was so appreciative that I could ask her advice, even post the interior design selection appointments. Her honesty and support during the selection process were just what I needed and helped me avoid feeling overwhelmed by all the decisions that had to be made.

Construction Hall & Hart's Site Manager was on point during this phase, giving us regular updates via their app Basecamp and organizing site visits, ensuring transparency throughout the build. All up, it was 12 months of construction, which honestly surprised us given the stories we had heard about how long builds can take.

Communication Communication from beginning to end with Hall & Hart has been outstanding. Any time we needed to speak with them, they were available, even post-handover. I am highlighting this because I believe this is key when embarking on a project like this. Open communication reduced stress for us and gave us confidence throughout each stage.

In summary, a knockdown rebuild with Hall & Hart has been such a positive experience for us

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Liz G
Liz GNSW
  Verified

Our perfect new home! – Our experience with Hall and Hart Homes, in particular, our Site Supervisor Mick has been nothing short of amazing. Mick’s approach to overseeing the build of our home was personable and professional. He has an eye for detail, a perfectionist, and would quickly resolve any structural or cosmetic issue prior to us even knowing it existed. We can… Read more ·  1

not fault the quality of the build, with friends and family making positive remarks of the excellent workmanship that has gone into building our dream home. I’m so thrilled with the final result of our house and truly believe Mick was the key to making it the outstanding home that it is.

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Christina
Christina3 posts
  Verified

Exceptional building company. An absolute pleasure – We are truly so happy with how everything turned out, beyond our expectations. Very professional and knowledgeable site manager, nothing was ever an issue. Exceptional service from the admin staff, designers, trades, right through to handover. They were able to deliver the house in a timely manner, considering unforeseen circumstances totally… Read more ·  1

out of there control i.e Covid lockdowns, labour and material shortage, the floods and non stop rain, didn't deter them from meeting the timeframe promised and delivering such high quality work. They answered every call I made and replied to ever email sent, excellent communication. Highly recommended.

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Daniel and Emily
Daniel and Emily2 posts
  Verified

Our Dream Home by Hall and Hart – Being third time builders, we knew we wanted something really special this time round and not just another cookie cutter house, so we took our time looking at different builders and spent almost every weekend visiting Display Villages to try and find the right builder for us and our high expectations. When we first heard about Hall and Hart we… Read more ·  1

knew we had to go and see what all the hype was about for ourselves, so we went and visited their Display Homes in Box Hill, and from that day forward never step foot in another Display Home again.

Despite all the extreme challenges of a construction market trying to recover from Covid and the ongoing labour and material shortages, the wonderful team at Hall and Hart managed to deliver us an exceptionally high quality build, on time and on budget, with their detailing and accuracy second to none. We believe this is a true testament to the level of planning, coordination and ongoing involvement from both the office and onsite team from the very beginning all the way through to handover.

We would like to make mention of a few people from Hall and Hart who really made the process as seamless as it was.

The first person we met from Hall and Hart was Morgan who assisted us with all of our initial sighting, concept and budget planning. Morgan instantly set the bar high for us, he had exceptional customer service skills, a thorough understanding of the Hall and Hart product, and a careful eye for detail. As our first point of contact with Hall and Hart, we believe Morgan was a wonderful representation of the company.

The next people we met from Hall and Hart were Carly and Marco, our personal interior designer and architect, and what a dream team they were to sit beside and design our home with. This was the exact moment we turned to each other and said, this is what makes Hall and Hart different. Whilst we both had a clear vision of what our dream home would look like from the outside, we knew it was going to take a lot of time, patience and expertise to calibrate the finer details within our home, and both Carly and Marco delivered. With their extensive knowledge of the product we were not only able to ensure our home was aesthetically pleasing to the eye, but we were also able to maximise its functions and space which was extremely important to us as we are a growing family. Another thing that we really loved in the design process is how open ended it is, you are given the opportunity to be as creative as you want and I found that being under the watchful eye of our interior designer and architect gave us the confidence to do so.

And just when we thought our experience with Hall and Hart couldn’t get any better, our construction team which consisted of Ryan who overseen and led our construction journey, Jack who took care of our initial construction phase and Mick who come in towards the end and assisted with the final touches of our build, really stepped it up a notch. Their communication and on-site updates were both frequent, informative and very professional, our site was always kept very clean and well presented and the trades used were always of a very high standard, so much so we had neighbours tell us how hard working and professional our trades were. We felt as though Ryan, Jack and Mick made our build process feel just as personal as the rest of our experience with Hall and Hart had been, and this was something we had never experienced before with other builders.

We feel as though just saying thank you to each of those who we’ve mentioned plus the many more people who work behind the scenes at Hall and Hart will never truly be enough as we are just so grateful.

We are so proud of our beautiful home, and we have bragged to absolutely anyone that will listen about us being fortunate enough to build with Hall and Hart, although a lot of people already know who our builder is just by the quality of our home which I think speaks volumes.

To be told multiple times by neighbours and passer-by’s that we have the best house on our street and a catalogue home is extremely satisfying and assures us that we have made the right choice by partnering with Hall and Hart. We wish this wonderful company nothing but success in the future.

Best wishes, Daniel and Emily

In-depth reviews

Jenny
JennyNSW2 posts
  Verified

We’ve recently completed our new home with Hall & Hart and are very happy with both the final result and the overall building experience. The entire process was smooth, well organised, and professionally managed. From the start, the team was clear and easy to deal with. Morgan guided us through the knock-down rebuild process, provided honest… Read more ·  1

advice, and set clear expectations around costs and timelines, which helped us feel confident early on.

Melissa was outstanding during the pre-construction stage. She was extremely organised, responded quickly to every query, and always provided clear, easy-to-understand answers. Her guidance removed a lot of uncertainty and made this phase straightforward and stress-free.

Jessica and Marko worked closely with us to refine the floorplan and interior selections, offering practical suggestions and multiple options. Jessica made the interior selection process easy and enjoyable. Her choices were stylish, and well considered, and we’re very happy with how everything has come together.The end result is a well-designed, functional home that suits our needs perfectly.

Construction was managed by Darren from the very beginning, and his experience, consistency, and clear communication gave us complete confidence throughout the build. The construction phase ran smoothly, and post-handover Darren has continued to follow up and assist with outstanding items, which we greatly appreciate.

Overall, we’re extremely happy with our new home and would confidently recommend Hall & Hart to anyone considering building.

Kitty
Kitty
  Verified

Our new home was completed mid last year and, whilst there are a few remaining post construction items we are currently working through, we are quite pleased and happy with the final product and our overall build process with Hall & Hart. This result would not have been possible without the fantastic team we had at Hall & Hart - we are truly… Read more ·  1

thankful for the team's incredible effort on the project.

A few special mentions of those who supported us along the way and helped made a difference:

Morgan - Sales Director whom we met at the display centre was very informative and patient in answering all our queries and raising a few points for us to think about to help us find the perfect block and committing to a knock down and rebuild. Morgan was also very transparent when it came to costings and timelines from the very beginning.

Melissa - our project manager during the Pre-Construction stage, was super organised and responsive. Mel was always available to help answer our questions and took time to explain each stage to us and gave us enough time to plan ahead for what’s coming up. All of this made the process during this stage feel so seamless and painless.

Jessica - our interior designer guided us along the way and worked closely with Marko (our designer/ architect) to ensure everything came together nicely both functionally and aesthetically. Jess provided great advice throughout and offered her honest opinion without pushing anything onto us or rushing us to make a decision. She would always give us options to choose from which was always helpful and we are happy with our final selections and how they are came together.

Marko - our designer who spent time to properly understand our requirements and worked closely with Jess to incorporate the various changes (some of which were a bit more tricky than others) we wanted make to the standard floorplan for the Ascot model. Marko had alot of great ideas and the final plan met our requirements and minimised wasted space.

Darren - our Site Manager during the construction and post-construction phases. We had a site manager change about 2 months into the construction phase but Darren managed to get up to speed quickly and was providing us with regular updates in no time. Darren is very experienced and knowledgeable, and gave us confidence that we were in safe hands. We did encounter an issue with the pit levels towards the end but it was ultimately resolved with a good outcome all thanks to Darren’s hard work and efforts. Overall the construction phase was well managed with issues communicated and resolved in a timely manner. Post construction, Darren has been helping us coordinate trades and getting through the list of items with only a few remaining now, and has also come by our home a few times to check on progress. This level of client care and commitment made a real difference to our overall experience.

If we had to do it all over again we would still choose Hall & Hart.

Tom N.
Tom N.NSW
  Verified

- The house project is well managed. We are happy with our experience with the team. They demonstrate professionalism and genuine care for clients. - The quality is great. The faulty piece like bench island, front doors were replaced before we know. We raised the issue with flashback glass, and it was booked to be replaced. - The estimate and… Read more ·  1

final costs are different but not way different. - From bad memory, I can tell these staff are helpful, friendly, and courteous: Jin, Morgan, Miki, Melissa, Kevin, Elli, Mick. Morgan listened to us regarding redesigning the draft, which has fans to Basix. We don't like fans. Miki, Mel helped us to deal with our new difficult home neighbors. Mick-site manager, goes the extra mile to help us with information, co-op with our landscapers' work, and water pressure. - A special touch that highlights their care when they sent us beautiful flowers after they knew we were sick. - Note on low Water Pressure, Toto toilets not working. Which delayed our move-in. However, the site manager verified that this was due to the Waterboard lowering the pressure to the minimum for living in the street/area - not issue with house plumbing itself.

Recent reviews

Bianca S
Bianca S
  Verified

We have just moved into our new home and love it! We can highly recommend this builder. Our experience with Hall and Hart from start to finish was highly professional and we felt supported along the way. The design is great and suits our style and needs perfectly. Our house cost came in very close to the contract price and well within the expected… Read more ·  1

timeframe which we are so grateful for. Darren our site manager did a great job - the workmanship is excellent and he was in constant contact and would return any call with queries in good time. He was so great in explaining the process along the way. This is a builder you can trust to get the job done on time, budget with no compromise on quality.

Alex B
Alex BNSW
  Verified

This is a 5-star review for our project manager Mick Scicluna. You am certain we would not be in our beautiful home today without his attention to detail and tenacity. Thank you! Anyone who builds with H&H … you need Mick!! Show details ·  1

Will
Will2 posts
  Verified

Excellent experience with Hall & Hart. They were very communicative with us all the way through the design and the building process. The post construction support was also excellent. There were a few minor issues and it was all repaired/replaced by Hall & Hart without any additional costs. While not the cheapest builder out there, they custom… Read more ·  1

build and designed to our needs. All the costings were done up-front so there were no surprises in that respect. If we were to build again, we would not hesitate to use Hall & Hart again.

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Ciaran McNamara
Ciaran McNamaraNSW
  Verified

Hi, We are now in the post-construction phase dealing with the maintenance team. Ray has been fantastic. He is efficient, thorough and always a pleasure to deal with. All of the post-construction phase has been handled with respect and care. The quality of the workmanship by Hall and Hart through each stage has been excellent. Also, there was… Read more ·  1

very minimal change in final cost to the estimation prior to commencing.

I would recommend them to anyone about to commence a knock-down rebuild.

Ciaran

Cam
Cam2 posts
  Verified

We love our home that we built with Hall & Hart! It wasn’t smooth sailing however with every bump Hall & Hart stepped up to get it resolved as quickly and fairly as possible. Our site supervisor, Mick, is extremely experienced, down to earth and took such pride in delivering quality work and ensuring we were happy with our home - he understands… Read more ·  1

it’s not just a build, it’s our home. Even in the maintenance period, he has gone above and beyond to ensure we were completely happy with our finished home, our kids refer to him as Uncle Mick now!

The interior designer we worked with was the very talented Maddie, she was so caring, supportive, and patient, going the extra mile to ensure we loved the design of each area - we loved working with Maddie and it amazes us every day living in our beautifully designed home!

The sales manager that we worked with, Morgan, was very engaged and genuinely interested in working with us on our initial plan ideas and put in a lot of time and effort working through ideas and potential costs so we had a good understanding up front.

We want to thank the Hall & Hart team for our beautiful home, with a special thanks to Mick, Maddie and Morgan for being so amazing to work with!

Felix
Felix
  Verified

We are very happy with our dream home rebuild experience with Hall & Hart. Highly recommended. Our journey started with being quite impressed by their workmanship in the display homes compared to other builders, and we were greeted by our sales director Morgan Etheridge who was very helpful and patient in answering our many questions since we… Read more ·  1

are quite new to the building process. Morgan's approach to the quotation process was thorough, transparent and in hindsight realistic - this was important for us as we don't want any surprises in our budget!

When we moved to the design phase, thanks to our project manager Melissa Moore, it was an enjoyable experience working through the design consultations - Mel was very informative, gave us good options to think about, and flexible to customise to our preferences. Mel guided us step by step on each element of the plan and interior design, plenty of time to do our own research in between on what we like and bring back to discuss how to incorporate into the build. In one of the meetings we were even using VR goggles to visualise our plan in 3D!

The construction process was stress free - our site manager Mick Scicluna was a gem! Mick proactively keeps us up to date on progress, upload photos on the phone app so we can see it as it happens, and was very responsive whenever we want to chat in calls or messages. What impressed us most was his professionalism - Mick did not hesitate to rework some details until they are up to his high standard of workmanship. We have moved in recently and now working through the list of minor fixes - it's quite easy using the app - even at this post-build stage Mick has been very responsive and some of the fixes were done within days of us notifying.

We have heard so many stories from our other friends with other builders on how their build experience was quite terrible, so we were grateful how our whole rebuild experience with Hall & Hart was so positive - and we are now enjoying our dream home.

Renee K.
Renee K.
  Verified

A beautiful home with impeccable build quality and delivered within budget – If you are looking for an honest, reliable and trustworthy builder with impeccable workmanship and high end build quality then Hall&Hart is who you are after. Crystal our interior designer was amazing at interpreting our vision with choices within our budget and has designed a home that surpassed any of our expectations. Once under construction… Read more ·  1

our site manager Mick’s meticulous attention to detail delivered not only a beautiful home but a home with a high end build quality that everyone that sees our home has commented on. The building process is nerve racking and can be stressful at times, however at every stage throughout the process we always felt that Hall & Hart had our best interests at heart - they are a company with a high level of integrity and I can not recommend them high enough.

May Z.
May Z.NSW2 posts
  Verified

Thanks to the team at Hall & Hart for a wonderful and seamless build – We recently received the keys to our forever home and we are thrilled. Our journey started 2 years ago when we visited the H&H office in Box Hill. We loved their designs. Ethan in sales was informative, not pushy and fairly accurate on the price estimate. Once we decided to go ahead with H&H, Ethan and Hanny the architect helped us design our… Read more ·  1

dream home. Maddie the interior designer worked closely with us to achieve the look and finish that we wanted. We enjoyed the design process and were helped every step of the way by the same team, which was helpful as they understood what we liked, our requirements and our budget.

Melissa was our project manager towards the end of the tender and I wish she managed our entire project as she is a superstar.

Big thank you to Lachlan, our amazing site supervisor who is reasonable, easy to talk to and great attention to detail. We really appreciated that Lachlan listened to our concerns and actioned them. If you have Lachlan as your site supervisor, you're in good hands!

We are really pleased that we chose H&H to build our home. They built our house on time, high build quality with beautiful finishes.

Poorani A.
Poorani A.
  Verified

Thank you on a seamless journey – We just wanted to thank the team at Hall and Hart for the completion of our new home. As we bark on our new adventure, our new home feels just right! We found the whole experience quite seamless and even when we did come across any hurdles, such as council timings, Kelly and Mon made sure they pushed it along. A shout out to Paul and Hani on… Read more ·  1

getting us onto the journey and ensuring the architectural design met our needs. A big thank you to Jess for making sure we selected the right finishings, and it all looks so well coordinated now that we can see it in real life.

Finally the biggest thank you is to our site manager Mick, he not only helped make sure our house met our standards, the was just as much a perfectionist as my husband. Sincere thank you and looking forward to settling in!

Shane K
Shane K
  Verified

Thanks Hall and Hart team! – We recently built our home with Hall and Hart. Mick, Elli and the rest of the H&H team that were assisting us with our build were great to work with, quick to respond and clear with their communication. Mick went above and beyond to get us information and work done, and we felt supported throughout our build journey. We are very happy with the final build of our home, and are very appreciative of all the hard work that went in to get us here! Show details ·  1

Emma F.
Emma F.NSW2 posts
  Verified

Good overall experience, heavily due to our excellent site manager - he made the whole experience ultimately worth it – Once our site manager took over our project we had a clear sense of direction, a more concrete timeline for expected work to occur, and our Site Manager was incredible from the moment he took on our project. Workmanship and quality had a few issues throughout the build process however all issues we noticed (and even the ones we missed that our… Read more ·  1

site manager picked up on) were addressed in a timely manner and to a standard we came to expect from a higher end brand of builder.

We’re extremely grateful for our site manager and the way he handled all our questions and concerns and had our backs throughout the process - due to lots of changing hands of our project during Covid prior to him taking over, there were a number of issues we consistently had to follow up on but he was always patient with us and worked amazingly as great go between advocating for us.

Ultimately our final cost was quite a lot more than we originally expected it would come to and some of that cost probably could’ve been avoided if there wasn’t miscommunication during the process prior to work commencing on site. In saying that we know we got a product that was at a high level of finish (a lot of that due to our site manager’s diligence and high level of expectation of workmanship finishes) and we know that ultimately this will be a home we get to make memories in and love more and more as the years go by.

Ed T
Ed T
  Verified

Our dream home - worth the wait – Building through the covid years was always going to be tough but we were lucky to have had Mick as our site supervisor to deliver our dream home. We appreciated the way he'd invested the time to get to know us as people to make sure that we were going to be happy with the end result. He did (thankfully) pick up on a few things along the way that… Read more ·  1

he knew we wouldn't like and was able to make the minor adjustments needed to fit in with our style. It has never felt transactional working with Mick. He always includes the personal element to his work and it has truly made a significant difference to us. We will always appreciate the extra effort he has put in to building our home.

It was a long journey for us however the experience has been well worth it. The level of the finished product surpassed our expectations and have already fielded many comments on how well built our home is. It is a testament to Mick and the team at Hall and Hart that although they've had to navigate the ever-changing building landscape over the past couple of years, they do not sacrifice quality. The attention to detail especially on Mick's part and being able to have open and transparent conversations about our build have really made us feel involved in the entire process.

Only being in the house for a few weeks, it already feels like home. Hall and Hart been able to transform our vision of what we wanted our home to be into a reality. Working with the team has been easy and would like to thank Morgan and Hanny for the long calls to get our plans just right, Michael for always keeping an eye on things throughout the whole process and Dean working tirelessly in the background on drafting and for building our 3D model. Lastly thanks again to Mick for making the delivery process entertaining and fun. We had a few hurdles to get over but the result was definitely worth the wait.

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T L.
T L.NSW
  Verified

Fabulous! – We absolutely love our new Hall & Hart home. It was such a pleasure working with the team at Hall & Hart, exceptional service from start to finish, incredible built timing, quality finishes, and they stay true to their tender price. We started to look for builder in 2021 for our KDR project, there were many building horror stories and lack of… Read more ·  1

confidence in builders at the times, we had so many doubt whether or not to build. Looking back, we just so glad that we went with Hall & Hart. While many others struggle with prolonged built, we have been very fortunate with timely completion, or I should say better than expected completion.

We would like to express our gratitude to Lachlan our site supervisor. Being a rookie, we had so many questions and request threw at him. Lachlan went above and beyond with all the requests and making us feel comfortable throughout the entire building journey. He picks up defect before our eyes and efficiently navigate the post op maintenance items. To this date he is still responding to our message on the issues that may arise.

Thank you again to the team at Hall& Hart.. we truly enjoyed the experience and very grateful for your service.

Thomas & Jenni

Youssef A.
Youssef A.NSW
  Verified

They continue to impress during the post construction period – We built our home during COVID, which was an extremely tough time to build. However, Hall and Hart did their best to accommodate us and build a fantastic home. Compared to our friends who built with several other volume builders and are currently in NCAT doing rectification work, our journey was much more pleasant. A special shout-out goes to our… Read more ·  1

site manager, Aaron Murray. It is inevitable that issues arise, regardless of who you build with, but having a site manager who genuinely cares about the quality of the home and the customers made all the difference with Aaron. If something wasn’t done or installed correctly, he would get it fixed ASAP. During the build, we decided to add skylights—not an easy thing to do at that point in the build—but he took up the tools to ensure our altered design synced well with the existing design. We are still in contact with Aaron during the post-construction phase, and he is always quick to respond and get things sorted for us.

Jonathan Wilkes
Jonathan WilkesNSW3 posts
  Verified

Excellent experience – Aaron dropped around and completed the following: * fixed a loose stopper on the door * arranged for the silicon & plumber to come to our place the next day to complete some outstanding work * identified the reason & solution for the gutter problems * provided details to our electrician for lighting on the outside of the house His service over… Read more ·  2

the last year has been exceptional

Edit: We’ve been in our house 2 years now and it has been great - zero problems and the quality is high. We’re very happy with the build we got from Hall & Hart

Nathan Hodges
Nathan Hodges2 posts
  Verified
Site Admin
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting

Excellent team to work with – The team at Hall & Hart were fantastic to deal with. We initially elected to utilise this company due to the personal approach. They did not rush us through the process, provided some great guidance with regards to design choices and communicated with us throughout the build. We particularly enjoyed working with Monika, who was really responsive and was an absolute pleasure to work with. Show details ·  1

Connie
Connie
  Verified

Our knock down rebuild with Hall and Hart – From the moment we walked into H&H Chelsea display home we knew this was our dream home. From the decision to knock down rebuild, tender deposit, design, pre-construction the entire H&H team was very professional. We were super lucky to have Mick as our Site Supervisor, he is super knowledgeable, and no issue was ever too diffcult or could not be… Read more ·  1

resolved. No doubt one of the best, if not THE BEST in the industry 'GOAT'! Mick was always so helpful in explaining, updating and keeping us across the build process. Above all he always does it with a smile and a genuine heart to achieve the best outcome for our home. Mick, we are forever grateful that you help make our dream home come true. What a journey it's been, a few little surprises along the way, loads of laughs and banter, many text messages and hundreds of phone calls you were always there to answer our questions and made sure things got sorted, done and fixed. THANK YOU for being part of this journey and pushing the building so we could celebrate Christmas in our new home just in time! We are so happy with the result (just a few small fixes post handover), but overall quality and craftmanship was exceptional. Thank you Hall & Hart team!

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Frank
Frank
  Verified

post construction issues – email sent dated 11/11/2023 to <info@hallharthomes.com.au>with no reply Issues after we moved back in August 2020. 9 Roof tiles fixed eventually 9.11.2023: A roof tile cracked on the Study roof and cement cracked on lounge roof over tile ....need to attend to... What I want to reflect - issue with the quality of the concrete roof tile - or… Read more

issues of the roof tiler workmanship

We are still under the 6 years warranty period. It seems to be a minor defect to the Builder but if not attended to on time, this will cause water leaking from the ceiling and spread to other areas causing structural damages in due course. We are deeply concerned about it. As a gesture of good will of Hall and Hart, we do appreciate your help for rectification.

Plumbing system for rainwater storage system issue 30.10.2022 We found out the rainwater pump was not working 14.12.2022 inspection and found out that water level was too low to activate the water pump. 27.02.2023 plumber came to add a short tube and end-cap under Pit P1 claiming this was never installed from the beginning. However, no test on site had been carried out. That meant we were using tap water for gardening and toilet flushing for more than 30 months.

I want Hall and Hart to keep the perfect builder image but at the same time to recognize the building issues that affect individual customer at times. we look forward to hearing from your appointed roof tiler to fix it.

Olvera Tran
Olvera Tran
  Verified

What a journey but worth it! – We had a bumpy pre-construction with council but in hindsight I should have been more vocal with my concerns as the team including directors are very approachable. When Dianna and then Monika took over the paperwork things really progressed. We spoke to a dozen builders but only Hall and Hart gave us a proper initial assessment. Everyone else was… Read more ·  1

proposing a bigger house design - we knew it wasn't possible on our block. It was important that we could trust the advice of our builder. We were in Carly’s capable hands during the design phase and really valued her inputs. Mick then took over during construction and then we had Lachlan and also Aaron for a period of time. It wasn’t disruptive having different site managers as each added a different perspective to the build. All three were amazing. What was consistent with all three was their attention to detail, responsiveness and willingness to rectify any issues we raised which was much appreciated. Our house although not massively large was completed within 10 months which was much appreciated. We had always approached our journey with Hall and Hart as a partnership and I think we couldn’t have chosen a better builder for our home.

Sincere thanks to the entire team!

Jason
JasonNSW2 posts
  Verified

Highly Satisfied! – We engaged H&H early on and the entire experience has been extremely positive. The entire team has been very professional and highly communicative. Small details which we overlooked during planning to construction phase were picked up by either the architects or site supervisor and rectified. We decided to go custom and Marko who is the Architect… Read more ·  1

worked with us to came up with an amazing design. The flow/layout feels natural and nothing is out of the way. Very happy with how everything turned out.

Our site supervisor Mick has been an absolute godsend. Someone who has high expectations, and a detailed-oriented mindset is someone you absolutely need when managing a build and Mick definitely fulfills these requirements and more.

We would highly recommend Hall & Hart and if you can, ask for Mick to be your supervisor!

Natali F.
Natali F.
  Fair Incentive Verified

Hall and Hart - fabulous service and support – We built our Home with Hall and Hart and they were fantastic from design to build. All the way through the build they went above and beyond to give us a home of beautiful quality. Ante out site supervisor made sure everything met deadlines and exceeded all expectations in delivering us our stunning home. Show details ·  1

J Morley
J MorleyNSW
  Verified

Building our dream home – We had a great experience building with Hall & Hart. We started construction with the demo happening in Aug 2021 and we managed to move into our new home in Nov 2022. This was a quick completion given the challenges with COVID, wood shortages and constant rain. The whole team were great to deal with and were very professional. When we started our… Read more ·  1

project we had Aaron as our site manager. He set clear expectations upfront and was very good at managing the trades. Then he got promoted and we got a new site manager called Ante.

Ante was excellent and would always go above and beyond to find solutions and overcome any issues. Being an ex carpenter he was very hands on and had a great level of detail on the key parts of the project. We felt very lucky to have Ante supporting us through the project and he made the whole process very enjoyable and informative.

The thing we loved about Hall & Hart is that while they are a big company, they are still very open and accessible and the directors are happy to get involved and be part of the projects to resolve any issues or misunderstandings.

We would recommend building with Hall & Hart. The quality of our home is outstanding and their tradies are all high quality and very respectful of the local area and neighbours.

WJ T
WJ T
  Verified

Exceptional – We are very pleased with our building experience from initial consultation to completion. Despite the challenges from Covid, labour and material shortages, the team at Hall & Hart managed to deliver an exceptionally high quality build. Huge shout out to our site manager Ante who exceeded all expectations and area builing manager Aaron. We would… Read more ·  1

also like to extend our appreciation to the backoffice staffs Dianna, Ethan, Maddie, Zoe and Melissa in making the whole process enjoyable and smooth!

Loz
LozNSW3 posts
  Verified

We made the right choice! – When we started exploring a knockdown rebuild, we were really uncertain about who to choose. We were skeptical of promises made by a range of builders and thought we'd just be a number once we'd signed. We're now in our new house, and we're super glad we went with Hall & Hart. We got a custom-designed home that we thought would be well out of our… Read more ·  1

budget but wasn't. The end result was that we ended up with a house that was perfectly designed for our family.

Anyone who thinks they'll go from start to finish on a build with no issues is kidding themselves. It's how a builder handles issues as they arise that separates the quality builders. Any issues that we faced were always addressed, so special thanks along our journey go to all the H&H team.

We'd been out to Homeworld and were speaking with around 10 builders before we narrowed it down to 3. Our initial contact with Morgan was great, and he worked with us on the initial estimates before we signed anything. I was really cautious about saving cash for selections later down the journey. I remember Morgan telling me that H&H had a great selection of PC items as their baseline, and that was true. When we walked into our Beaumont tiles appointment, it seemed like we could choose from at least half the store for no additional cost.

Hanny was our architect, and he nailed our design. We'd seen heaps of different floor plans from many different builders. We thought we knew what we wanted, but using our design brief, Hanny came up with something we would have never come up with ourselves. We've got light streaming into our new place, and the living spaces take advantage of the bush straight across the road. This is the point where we pushed our budget to get extra space. At this point, Morgan was still working with us and put forward some solutions to bring the cost down. We felt no pressure from H&H to spend more, but we chose to spend more as we wanted the extra floor space.

Once we were happy with the design, Jin worked with us on all our estimates to make sure it fit our budget. He was really patient with us while we tried to make our decisions on what was in and out. From this point, we knew what we were going to pay.

Living in a bushfire zone, we had complications with the council. The council had requested modifications to the DA just before Christmas. Dianna was amazing and worked hard for us right up to Christmas Eve to make sure it got back to them and did not delay our approval.

While all this was happening, we were lucky enough to have Crystal helping us with our interior design choices. She asked us all the right questions and encouraged us to use Pinterest so she could get a flavor of our tastes. We leaned on her for all our big decisions, and our finished place looks great.

Once we'd booked the demo, we wanted to get things moving super quickly. Dianna and Nick tidied up all the final pieces for the contract, so there was no delay for us to get started.

Unfortunately for us, we chose to build at a really tough time. It's no secret that the construction industry was suffering from huge demand following COVID stimulus, and dealing with labor and supply shortages. I found the comms during this time to be great. Adam gave us weekly reports on progress and kept the quality of workmanship high. He always gave us a couple of alternative solutions for any on-site problems that popped up and always gave us the pros and cons. We were super close to completion when Adam left H&H. This could have a real problem, but Michael made sure that all the final things kept moving, and the house we always wanted was handed over. We're super appreciative of Michael, as the closer you get to hand over the longer each day gets.

I had some mates that built around the same time we did, and their journey was not smooth. I write this long review/story because of my genuine gratitude for H&H.

I never felt like a number with H&H; I felt like a client. This feeling was carried throughout our journey, and as you can see from above, it came from the whole team. It sounds super easy, but many companies don't get this right.

Cecilia
CeciliaNSW2 posts
  Verified

Reliable and Trusted builder – We finally moved into our dream home which was built by the professional and trusted builder Hall and Hart. The overall quality of the house and craftsmanship delivered that could never be found in the volume builders. Their teams including the sales, project management, interior design, site/ construction helped me a lot gone through all… Read more ·  1

stages of build. For me, building our home is an overwhelming and stressful experience. They had given me patience and really listened to our needs and concerns, carefully guided me through all decision making process. Even though we had gone through the Covid restrictions, lack of timber and tradies, all kinds of unprecedented difficulties which we couldn’t do anything to help, Hall and Hart ‘s management keeps holding the strong faith in the building industry, be very resilient and well adapting in the dynamic environment. Most of people think the building a new home always come with the cost surprises and worrying a lot in over-budgeting. Hall and Hart keeps a very good promise and never let me down at this point. I was given a quite good estimation at the tender stage and finally I have some provision allowances back.

After the handover, Hall and Hart keeps taking good care of the customers. There are always something this and that found in the house which need to be re-touched. Their connections with different contractors are well established as finding these contractors through Hall and Hart are always fast responsive and helpful. You can rest assured that they will be there as promised.

I would recommend Hall and Hart to anyone who would like to find a builder to build your dream home.

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