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Verified Customer Construction End Date: Nov 2018

Amazing quality and service

5 out of 5, reviewed on Dec 20, 2018

My husband and I are very happy with the quality and customer service we received. We did not have one problem with Nostra homes as Diana and Ian made it an enjoyable experience for us. They were always there to answer all our questions and solve any problems. I am so glad that we went with Nostra homes and I would definitely go back again for our next house.
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Hello Marina, Thank-you for your 5 Star review. We are thrilled to hear that you had an enjoyable experience and you received the customer service we strive our self on. We hope you make many wond... read more »

Nostra Homes posted on Dec 20, 2018

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Verified Customer Construction End Date: Oct 2018

Nostra Homes - Great to work with from start to finish

5 out of 5, reviewed on Nov 19, 2018

We would like to extend our appreciation to the Nostra Homes team. From concept drawings to completion, communication was key and maintained throughout the entire project timeline. Special thanks to Mario, Madison and our site supervisor David for supporting us throughout the whole process. We are very pleased with the outcome. A big thank-you to the whole team for making it a pleasurable experience.
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Nostra Homes Official

Hello Joe & Louise, Thank-you for your 5 star review, it's always pleasing to hear a client has had an enjoyable experience from start to finish. We are thrilled that Nostra Homes were able to p... read more »

Nostra Homes posted on Nov 19, 2018

Victoria

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Verified Customer Construction End Date: Sep 2018

A builder i wouldn't hesitate to recommend

5 out of 5, reviewed on Sep 20, 2018

Nostra were a great first home builder for me. All the staff are very friendly. Kathryn was always great to chat to and would always chase up any questions straight away. Selecting colours with Ken was very enjoyable, inspired you with confidence and guidance and the result was great. Our site supervisor Paul was awesome to deal with and was always keeping me up to date with the build. Trades were always very friendly and all done a quality job.
I am in the trade myself as a carpenter and Nostra produced a home I am very happy to live in.
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Nostra Homes Official

Hello Andrew, Thank-you for your 5 star review. We are thrilled to read that your experience with us was enjoyable. Building a brand new home can easily make you nervous but we strongly believe t... read more »

Nostra Homes posted on Sep 21, 2018

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Verified Customer Construction End Date: Sep 2018

From Imagination to Reality!!!

5 out of 5, reviewed on Sep 18, 2018

I really enjoyed working with builders who are great at communication! The team at Nostra works well together and communication was clear. I loved the care taken with colour selection and the ongoing conversations throughout the building process. I have been working with other builders in NSW who lack the clarity and professionalism of Nostra. They have been friendly, fun and very open to making my home suit my needs! Thanks Nostra in making the process really easy and comprehensive! I love working with you!
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Nostra Homes Official

Hello Rebecca, Thank-you for your positive 5 star review. It's always pleasing to hear that a customer has had an enjoyable experience and our team have been in constant communication. We hope you... read more »

Nostra Homes posted on Sep 18, 2018

Melbourne

  • 2 reviews
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Verified Customer Construction End Date: Sep 2018

Nostra - We love our first home :)

5 out of 5, reviewed on Sep 14, 2018

We really want to thank Nostra homes from the core for building our first home. We love the quality and customer service. Can't wait to move in. Personally I was delighted to see the kitchen (bench top, tiles, glass window and the pot drawers material and colour combination) :) The exciting times are coming and we would recommend our family and friends to go with Nostra homes
Much appreciated!
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Nostra Homes Official

Hello Preeti, We appreciate and thank you for your 5 star review. We are so pleased to hear that you love your new home and you received excellent customer service. Nostra wish you all the very be... read more »

Nostra Homes posted on Sep 14, 2018

Mickleham

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Verified Customer Construction End Date: Aug 2018

Sweet home become dream home by Nostra homes

5 out of 5, reviewed on Sep 13, 2018

It is wonderful experience with our building manager and supervisor (Nostra Homes and developments). From beginning to last very good communication with Nostra homes family(manager and supervisor). Quality, timber, doors, glass doors, windows, drawers, Garage door( fully automatic), amazing bathrooms and toilet, house size, rooms comfortable,
What they offered, they provide us. That's why what they call standards for building that is very amazing.. Defenately you will be happy if you choose Nostra Homes and developments. We will choose again this Company for future. We told them make sweet home but they made dream home. We are very happy. Thank you to Kathryn, Paul and entire team of Nostra homes.
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Nostra Homes Official

Hello Sandeep, Thank you so much for your kind words and lovely 5 star review. We are so happy to hear you love your new Nostra Home. We wish you all the best in the future and hope you create man... read more »

Nostra Homes posted on Sep 14, 2018

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Verified Customer Construction End Date: Aug 2018

Wonderful from beginning to end

5 out of 5, reviewed on Sep 10, 2018

As first time home buyers we were excited and nervous about the entire process.
Every step of the way we were guided with great service and felt confident everything was in good hands.
Kathryn in the office kept us informed and was always ready to answer our questions.
When we were introduced to our site supervisor Nick, we knew we would have everything taken care of. His attention to detail and his willingness to let us look at the build as often as we wanted meant we were assured everything was going well.
We unfortunately had a few issues with break ins and things were stolen but Nick sorted them out without a problem.
I would definitely build again with Nostra. It was an absolute pleasure.
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Nostra Homes Official

Hello Kobe, Thank-you for your lovely review. We are so happy that you had a great experience with Nostra Homes and our team was helpful and dealt with any issues promptly. We hope you continue t... read more »

Nostra Homes posted on Sep 11, 2018

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Verified Customer Construction End Date: Aug 2018

Home Sweet Home with Nostra

5 out of 5, reviewed on Aug 29, 2018

Building our first home has never been more exciting, specially building it with Nostra. It has been an amazing journey building our house with them. All the staff starting from signing of contract, color selection and throughout the whole building process were very professional, kind and very accommodating.
A superb shout out to our Customer Care Manager Kathryn Goetzl who has been amazing. She assisted us all throughout the process, promptly answer all our questions and entertain all our requests/variations to the house. We would also like to thank our building Manager Mark Temming and Site Supervisor Paul Oliveri who has been very kind to us, provided us updates and immediately rectify any issues seen.
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Nostra Homes Official

Hello Joseph, Thank-you for your amazing 5 star review. Nostra Homes strives on a quality product and superb customer service and it seems that we were able to provide you this throughout the ent... read more »

Nostra Homes posted on Aug 30, 2018

WALLAN

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Verified Customer Construction End Date: May 2018

Why we love Nostra...

5 out of 5, reviewed on Aug 08, 2018

The journey with Nostra has been a pleasant experience. We did a thorough research on various builders and selected Nostra homes for building our first home. Right from the start, we were specific with our needs and Nostra accommodated all our needs into the design. With a stable and foolproof design, the build was extremely smooth. We were amazed to get the handover way ahead of the completion date.

Every minute detail was addressed with due care and attention by all the staff right from sales to hand over. The selection stage was satisfying with a wide range of high-quality accessories offered in their standard inclusions. As this was our first build, we had questions. David was our build supervisor, always ready to help and answer any queries related to the build. He is a valuable asset to the company as often one finds a lot of neglect at the build stage. With David on board, there was a lot of assurance and pointers on different aspects of the process including after-build maintenance. The tradesmen who worked on our project were highly skilled and prompt. We could distinctly make out differences in the neatness of a job done with care and the haphazard builds happening in our street.
We are extremely happy with our new home and we thank each and every one from Nostra for helping us realise our dream. Special mention Alice and Madison for the reliable office support. You are all an amazing team. This builder is definitely worth your trust. We would happily recommend anyone to approach Nostra to build your dream home!

Lakshmi & Viraj
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Nostra Homes Official

Hello Viraj, Thank-you for your fantastic 5 Star Review. We are thrilled to read that your experience with us from start to finish was enjoyable and stress free. Building a brand new home can easil... read more »

Nostra Homes posted on Aug 09, 2018

Numurkah

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Verified Customer Construction End Date: Jul 2018

New home feeling

4 out of 5, reviewed on Aug 06, 2018

Living away from Melb we were worried about building. Nostra made this experience a dream. Communication with our site manager was great. He kept us updated. Since handover, any issues have been dealt with efficiently and without fuss. Our house looks great, a credit to this company. Thank you for your professional assistance along the way.... not to for the interior decorator. He helped so much with making choices that suit our house.
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Nostra Homes Official

Hello Doidoi, Thank you for taking the time to complete your positive review. We are thrilled that we were your builder of choice. We couldn’t be happier to read that there was great communication ... read more »

Nostra Homes posted on Aug 07, 2018

Melbourne

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Verified Customer Construction End Date: Jul 2018

My First Home

5 out of 5, reviewed on Aug 02, 2018

From my first encounter to the delivery of my first home, Nostra provided outstanding professionalism, service and finishes and offered the best value I had seen. The inclusions are amazing and the standard range they offer is far superior to competitors.
Throughout the entire process, Nostra was accommodating, helpful and above all approachable in all areas of the build. From display home viewing and assistance with contract preparation, to the colour room, care consultant and site supervisor, the communication was great and the team all really helped in making the build of my first home easy and exciting.
Any minor issues along the way were fixed immediately and nothing was too much to ask.
I can not speak more highly of the experience and would build with Nostra Homes again in the future.
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Nostra Homes Official

Hello Laura, Thank-you for your amazing 5 star review. We are thrilled that we were your builder of choice and our team was helpful throughout the entire experience. We thank you for your further ... read more »

Nostra Homes posted on Aug 02, 2018

MICKLEHAM

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Verified Customer Construction End Date: Jul 2018

High Quality, Great Communication

5 out of 5, reviewed on Jul 27, 2018

From the day we started looking for our new home, Nostra were leaps and bounds above other display homes.
Compared to other display homes in the area they were the cleanest, best maintained and highest quality.

When we signed up we were efficiently provided documentation and information ready for our build.

Initially the build was delayed through no fault of Nostra but the communication was efficient and updated often.
Once the build started - I was surprised at the speed of the build but enjoyed the same qualities as seen in the display home.

While there have been minor hiccups after handover - Mark and Kathryn have been on top of everything and provided first class follow-up service.
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Nostra Homes Official

Hello Aaron, Thank you for taking the time to complete your 5 star review. We are thrilled that we were your builder of choice and that we have delivered you a high quality new home. We are real... read more »

Nostra Homes posted on Jul 27, 2018

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Verified Customer Construction End Date: Jun 2018

Great Service and Great Product and Quality

5 out of 5, reviewed on Jul 26, 2018

I am glad to have picked Nostra Homes as they have given me a fixed price contract with no surprises through out the process after I signed the contract. We had issue with finance during settlement and their management helped pull some strings or else i would of of been in default. Their customer service has been exceptional, keeping me updated at all times. Their supervisor was very helpful and thorough each time i have met him
I have no issue with Nostra and have now leased the house out within 4 weeks!
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Nostra Homes Official

Hello MBao, Thank-you for your 5-star review. Nostra Homes are passionate about building quality homes and delivering an amazing experience for each one of our clients. We're so pleased to hear th... read more »

Nostra Homes posted on Jul 27, 2018

Melbourne

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Verified Customer Construction End Date: Jun 2018

Our first home

5 out of 5, reviewed on Jul 18, 2018

From day dot Nostra has been incredible! My partner and I are first home buyers and came across Nostra when looking at displays. We baught a small house an land package as a turnkey home!

The build was well managed and it was no hassle to schedule walk throughs. Our sister supervisor was really good also, and even when he went on leave for our handover we were given his big boss to do the pleasure! Both were really good and understand you want quality and to be happy.

Any issues along the way were swiftly corrected and we have just moved in to our first home and could not be happier!
We can’t wait to build with Nostra again and upgrade in the future when we have children and outgrow this house.
Please also look at their awesome standard inclusions! Since we started they have added some really good extras!!!!

Thanks Nostra!
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Nostra Homes Official

Hello Sarah, Thank you for an excellent 5 STAR Review. It's always pleasing to hear that there was communication from your Site Supervisor and that our team dealt with any issues promptly and effi... read more »

Nostra Homes posted on Jul 18, 2018

Mickleham

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Verified Customer Construction End Date: Jun 2018

Extremely happy couple

5 out of 5, reviewed on Jul 13, 2018

We are extremely happy with our new home. It was built to exactly what we ask. We were encouraged to organise walk throughs of the house during the build. Our site manager was great and nothing was to much trouble for him. Our office building contact was just as helpful when ever we had a query she was always ready to help. When ever there was a variation she would always contact us and explain what was happening. We would highly recommend anyone looking to build a home to seriously consider a Nostra home, they are of very high quality and the finishes are are very good. Any contact we had with the staff at Nostra was always of a high professional quality.
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Nostra Homes Official

Hello Janelle, We are really passionate about the quality of our homes and the time frames in which we deliver them so it’s great to see that we were able to provide you with this high level of se... read more »

Nostra Homes posted on Jul 13, 2018

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Verified Customer Construction End Date: Feb 2018

Pleasure to deal with

5 out of 5, reviewed on Jul 12, 2018

I would like to thank the team at Nostra Homes, in particular Madison A and My building supervisor David V who both have been fantastic throughout my journey in building my first house. Every time I contacted either of them they were both professional and pleasant to deal with and nothing was too much trouble. David and Madison always kept me updated with the progress of my build and ensured everything was always taken care off.
Love my new home and would recommend Nostra to anyone looking to build a fantastic home, great designs and great inclusions.
If you are looking for a great home and great people to deal with, then look no further, go with Nostra Homes.
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Nostra Homes Official

Hello Jocelyn, Thank you for such an excellent review. We are absolutely thrilled to read that you had great communication from your Site Supervisor and Building Coordinator. We thank you for choo... read more »

Nostra Homes posted on Jul 12, 2018

Melbourne

  • 1 review
  • 1 helpful vote
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Verified Customer Construction End Date: Apr 2016

Maintenance

5 out of 5, reviewed on Jul 06, 2018

I have lived in my new home now for 2 years and I still have the support and help from Nostra homes when/if needed. Whether its build related or not I am always provided with friendly assistance. One particular Building Coordinator in the office, I would like to point out is Madison for her outstanding customer service, friendliness and her above and beyond work ethic. I recently had a maintenance work completed, the man (Paul) who came out was fantastic, not only with the work he done but most importantly made me feel comfortable in my home whilst he was there.

Thanks again Nostra :)
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Nostra Homes Official

Hello Laura,

Thank-you for your wonderful comments towards our team. We are thrilled to hear that we are still able to assist you and your maintenance has been completed to a high standard.

Thank-you
Nostra Homes Management

Nostra Homes posted on Jul 09, 2018

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Verified Customer Construction End Date: Mar 2018

A perfect choice . Building a home without the hassle.

5 out of 5, reviewed on Jun 25, 2018

We were very hesitant and confused as we were building our retirement nest. We had experienced volume builders but not that it was difficult but there was not the relationship we were hoping. With Nostra the approach from the start at the showroom right up to the building site there was always a commitment . They were busy builders but there was always time for you. We had started with our introduction with Laura and had our file going through Nostra's finance department which was so uncomplicated . Then when it came to our site supervisor David who is a very approachable and committed staff member. David holds a very important key position and if there is ever going to be a time to decide if you had made the right decision on choosing your builder , this is it. Every request , clarification and execution was done professionally. A promise was always kept before handover and after handover.

I will definitely recommend Nostra if you are looking for a personal touch. You will be in good hands. Well Done Nostra . Keep it up.
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Nostra Homes Official

Hello E & J Pereira, We are thrilled to read that your experience with us from start to finish was enjoyable and stress free. Building a brand new home can easily make you nervous but we strongly ... read more »

Nostra Homes posted on Jun 26, 2018

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Verified Customer Construction End Date: May 2018

My amazing townhouse

5 out of 5, reviewed on Jun 16, 2018

I bought my townhouse with Nostra because it was the right home in the right location and at the right price. I wasn’t familiar with them at the time of building, but I wanted this house so I took the gamble and it paid off.
It was a smooth transition between signing the contract to my home starting and Celeste was great throughout the contract stage.
The absolute best part of the process was my Building Supervisor – Paul, who went over and above throughout the entire build. He would give me constant updates, meet me on site, solved problems and was extremely patient with me (and I’m not the easiest person to deal with). If it wasn’t for Paul, I do not think the build would have gone as smoothly as it did. He went above and beyond the whole time and I can’t thank him enough. Paul smoothed out any problems I had, was honest with me, gave me helpful ideas and I had full trust in him.
I didn’t choose any upgrades, just went with the standard builder inclusions and my home is beautiful and finished off to a high standard. I couldn’t be happier with the end result and I would definitely build with Nostra again and request that only Paul is on my team. You don’t need to have any hesitations is choosing Nostra.
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Nostra Homes Official

Hello Steph, Thank you for taking the time to complete your positive review. We are thrilled that we were your builder of choice and that we have delivered you a high quality new home. We are rea... read more »

Nostra Homes posted on Jun 18, 2018

  • 1 review
  • 3 helpful votes
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Verified Customer Construction End Date: May 2017

Nightmare

1 out of 5, reviewed on Jun 09, 2018

I don't know where to start, terrible customer service, nobody knows their job, you will never get an answer to a question because nobody knows, lies, lies and more lies, they tried to charge me extra 3000 thousand for an apparent heating unit upgrade which they put in the contract as developer requirement, but when i checked with the developer of course it wasn't true. They picked half of the things and colors in the house themselves for me with an excuse that if i wanted anything different i should have told them. Million mistakes during the building process, they even forgot to put a wall which was on the plan, they always blame the person that doesn't work for them anymore for all the mistakes, and after i finally moved in the bad experience didn't stop there, after 1 months the water solar panel broke it took them 8 months to fix it and they even tried to convince me that it doesn't mater it doesn't really do anything, a year on the garage door wont open, the light in the garage you have to flick 10 times to turn on but they just sad its all out of warranty, even though they won't provide the warranty details. Also a million other things which i cant think of right now.
Also my sister built with them, even worse they put the hose to close to the neighbour which resulted in 6 months delay while the convinced the neighbour to sign of on it.
So my advice is STAY AWAY.
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Nostra Homes Official

Hello Dalibor, It is disappointing to read that you were not satisfied with your Build. At Nostra Homes we strive to provide the best quality possible when building homes & providing our custome... read more »

Nostra Homes posted on Jun 12, 2018

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Questions & Answers

Hi Nostra - Who can I talk to about numerous and on-going flooding issues throughout my house? I've had Nostra staff out to look at my roof at least 5 times and my house continues to leak. I came home today to find new stains in a few of my rooms and paint beginning to flake. The tin roof rattles so loud during the wind that my partner and I have to drag the mattress to a different room to sleep, or end up on the couch downstairs. Am pretty damn sick of dealing with Nostra staff and their list of excuses, so much so I am building another property and avoiding Nostra all together. Also telling my friends and family to avoid Nostra completely. How can we resolve this? Keen to hear your answer

StuJG asked on Nov 20, 2018

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Nostra Homes Official

Hello Stu,

Thank you for getting in touch. I’m very sorry to hear about your frustration. We take your feedback very seriously and want to make sure your concerns are investigated and addressed. Could you please provide your job address in a private message and we will have a team member contact you as soon as possible to follow this up.

We await your reply.
Thank-you
Nostra Homes Management

Nostra Homes replied on Nov 22, 2018

do you have many different facades for double storey to choose from? only saw 2 facades in your website.

ellen asked on Jul 25, 2017

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Nostra Homes Official

Thank-you for you enquiry. There are a number of façade options available for our double storey designs, these are dependent on the width of the home and the lot. We can also allow some changes to our facades to comply with estate design guidelines and to make the façade suit your tastes. Please contact our office and ask to speak to a sales consultant or leave an enquiry on our website to request more information.

Nostra Homes replied on Jul 25, 2017

Hi Nostra Homes, Do you people custom build?

Sunny asked on May 20, 2017

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Nostra Homes Official

Thank-your for your enquiry. We allow changes to our own designs to a degree, please contact our office and request to speak with a sales consultant who will be more than happy to assist you.

Nostra Homes replied on May 22, 2017

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