Wisdom Homes

We wanted to share how happy we are with the support we’ve had from Michelle Rowe during pre-construction with Wisdom Homes. She has been very helpful getting our house thru the processes and lovely to deal with :) Show details

We have enjoyed building our first home with Wisdom Homes. Our supervisor, Anthony, was very helpful throughout the entirety of the process. He is very knowledgeable and was able to answer any/all questions we had. This was very much appreciated by both my wife and myself. Buying our first home was quite a full on process but knowing we had a… Read more

supervisor who was experienced and cared about quality workmanship was very reassuring. Even after handing the property over to us, he has made himself readily available in the instances we have noticed minor defects and has been proactive in organising the appropriate trades to attend site to rectify the issues. Thank you Wisdom Homes and Anthony!

We had a reasonably good experience with Wisdom throughout our build, our SS was good. Before the build we were unfortunately lied to by the salesperson re the basix estimate and because we had asked for it in writing we were luckily able to get a… Read more

credit. We had a slight hiccup towards the end re flooring but we resolved it by coming to a compromise (which was at our cost). Although we acted in good faith in relation to this scenario, we regret doing this as we identified some items during our 90 day warranty period which are being rejected by Wisdom despite being claims falling under the Home Building Act. We could sit back and compromise at our cost again, but we wont be doing so this time. We'll be taking it to fair trading and all the way to the relevant tribunal if required. Their general counsel thinks he's a big dog threatening everybody with legal costs because he's scared of having to do a little bit of work defending Wisdom.

Reassurance – What a relief when you come in contact with professionals. Its good customer service, the problem was investigated and fixed, simple as that. Fixed in a professional manner. There was no talking down to me because I'm not builder. I was reassured that all will be amended, and it was, thank you so so much. Show details ·  1

We build our house with Wisdom and had mixed experience throughout the entire process. First to our site manager Daniel could not have asked for a better person to deal with. He was very helpful and a absolute awesome individual to deal with. The… Read more ·  1

process of picking out things and colours a real debacle, with things being missed or not explained properly. Too much paper work too sign and had a few issues with items actually ordered and colours. Some senior management were ok to deal with others no so much. The worst experience was after the build a d when they have to come to fix things. It was very obvious that once they get their money they don't really want to deal with you to get things fixed. The person in their maintenance corey was a real tool to deal with. We spent so much money building the house. The front door has water come underneath when it rains to this day. The skirting on the bottom give way in most places. Handles come loose or totally came off and the maintenance guy just did not get along with the supervisors we escalated too. For such a big company there is a lot of inconsistency with there service through out the different team. When you are going through things and choosing things people should have understanding to appropriately guide the customer. Maintenance Team need to understand and listen to the customer and not just wash their hands with everything.

We purchased a home built by Wisdom Homes in the Harrington Grove Stables precinct, and having built a number of homes over the years, including a previous home with Wisdom, we can confidently say that this home is a true reflection of the quality and standards the Wisdom Homes brand represents. Prior to purchasing the property, we had the home… Read more ·  1

independently inspected and were pleased to find only a handful of minor defects, all of which were promptly addressed.

A significant part of our positive experience has been our interaction with the site supervisor, David Luc. David has been exceptional throughout the process. He has always been contactable when we have needed him, has promptly arranged trades and rectification works as required, and has personally attended the home to oversee the works and ensure everything has been completed to an acceptable standard.

What has stood out most is David's commitment to minimising disruption to our family and, importantly, providing reassurance that everything is under control. His communication, responsiveness, attention to detail and genuine commitment to getting things right are exactly what you want from someone coordinating a build.

David is an absolute asset to Wisdom Homes and deserves to be recognised for the professionalism and care he brings to his role. We feel very fortunate to have had him looking after our home and would have no hesitation in recommending both David and Wisdom Homes to others.

We have loved every minute of our new Wisdom home since moving in late 2025. The build quality is superior to what we had expected - in the 8 months we've been living in the house, we've had one issue with an air conditioning vent we discovered wasn't connected properly. After reaching out to our Warranty Supervisor, Tony, he swiftly organised… Read more ·  1

Actron to visit and fix the vent, and followed up with a Wisdom maintenance person to check and touch up the surrounding area within a very short time frame. Whilst on site, he even noticed some 'defects' we'd never noticed and offered to fix them up while he was here. "If this was my house, I'd want that touched up". Exceptional service.

Every person we've dealt with at Wisdom, from the sales reps through to the warranty, have gone over and above to ensure our experience is positive and smooth. They are professional and friendly. I couldn't recommend Wisdom highly enough as a company committed to customer service.

Thanks Tony and the team for your support!

We paid our initial deposit to Wisdom Homes in August 2025 and signed the tender a couple of weeks later. Unfortunately, the early stages were marked by lengthy delays and poor communication, with phone calls and emails frequently going unanswered. Our project eventually progressed to the pre-construction phase in January 2026. Our colour… Read more ·  1

selection experience was a positive exception. Jessica was lovely to work with she listened carefully to our requirements, offered helpful suggestions and guided us through the selections. As our bank pre-approval was approaching its expiry date, the team also expedited the necessary work so we could secure formal loan approval in time.

However, communication with our initially allocated pre-construction coordinator remained frustrating. We sometimes went weeks without an update, and repeated calls and emails went unanswered. By that stage, we were extremely disappointed with the overall process.

Everything changed when Sarah Duffield was assigned as our pre-construction coordinator. Sarah was prompt, professional and transparent from the beginning. She provided frequent updates, clearly explained where everything stood and meticulously answered every question we raised.

We were concerned that construction might not begin before August 2026, after which our contract allowed for possible price changes. Sarah understood our concerns and worked tirelessly to keep everything moving. Through her dedication and consistent follow up, the outstanding pre-construction items progressed much more quickly, allowing us to complete the pre-construction phase by the end of June.

Sarah genuinely restored our confidence in Wisdom Homes. Without her involvement, based on our earlier experience, we would not have felt comfortable recommending the company to others. Her commitment, communication and attention to detail made an enormous difference, and Wisdom Homes is very fortunate to have her.

We couldn’t be happier with the service we received from our Site Supervisor Anthony Luc. From start to finish, Anthony has been fantastic to deal with. He has been professional, approachable, reliable and always willing to go above and beyond to make sure everything is taken care of. What really stands out is that even after we’ve moved into our… Read more

home, Anthony has continued to help us with any outstanding questions or issues. It’s clear that he genuinely cares about his clients and takes pride in his work, which makes such a difference throughout the building process.

Having someone like Anthony overseeing our build has made the experience so much easier and given us real peace of mind. We’re incredibly grateful for all his help, support and dedication and would highly recommend him to anyone building a home. Thank you Anthony for going above and beyond!

Excellent service and great quality home. We are very happy with Wisdom and would recommend them. Our supervisor Anthony was very easy and professional to deal with. Great process overall. Show details

I had a fantastic experience with Wisdom Homes, and I would especially like to acknowledge the outstanding support provided by my supervisor, Anthony Luc, and Michael throughout the entire process. Anthony was professional, responsive, and incredibly helpful in addressing almost all of my requests. Whether it was through phone calls, emails, or… Read more

face-to-face meetings, he always handled my concerns professionally and made me feel heard and supported. Michael was also fantastic and provided great assistance along the way.

I am also very happy with the quality of the home I purchased from Wisdom Homes and feel that it offers excellent value for money.

Overall, I am very satisfied with my experience and truly appreciate the effort and dedication shown by the team. I would highly recommend Wisdom Homes, especially with an outstanding supervisor like Anthony Luc, to anyone considering a house-and-land package.

Thank you, Anthony, Michael, and the Wisdom Homes team, for making this such a positive experience!

What a terrible builder. They said us they will provide Aircon that should have capacity to cool down all house. We found that they provided very basic Aircon, that doesn’t have the ability to cool down full house at the same time. Also the house was harded over very dirty condition. Stay away from them. Show details

Potential customers should be extremely cautious about their non-refundable charges, which are significantly higher than those of many other builders. In addition to my previous review, I would like to emphasise the importance of carefully reviewing all of their fees. During the pre-construction stage alone, I was charged $20,000 without any… Read more

proper explanation.

Furthermore, they had already taken a 25% profit margin during the selection process. Despite informing them that I was unable to proceed with the construction due to unavoidable circumstances, and requesting a refund of the $6,500—given that they had already profited from the selections—they refused to return even a single cent.

Overall, my experience has been highly disappointing, and I strongly advise others to consider these issues before committing.

When we decided to build with Wisdom Homes we looked at the reviews. There were many with 5-stars and a few with 1-star. Sadly, we feel a 1-star review is warranted from us. We did not even get as far as signing the tender. There were too many examples of dishonesty and/or miscommunication and/or mistakes that we felt it unwise to proceed and entrust any more money to them. Show details

This is my third new build and I can say, without hesitation, that Anthony has been the best site supervisor I have encountered. No request or enquiry is too big or too small and very interaction comes with a smile and warmth. He clearly takes pride in his work and presented me with a well finished home. Show details

Review for Michelle Leal – Maintenance and Warranty Supervisor Michelle is an incredibly valuable asset to the Wisdom Homes team. Her dedication to supporting customers is second to none! She consistently responds to emails, communicates in a clear and timely manner, and always goes above and beyond to help resolve issues. If only everyone at… Read more

Wisdom Homes shared her level of customer care and dedication, the entire building journey would be smooth sailing.

Thank you, Michelle, for your outstanding support and for always being so wonderful to work with!

I had an excellent experience building with Wisdom Homes. The build quality is impressive, and I’m very satisfied with the final result. Their service was outstanding — any minor defects were resolved quickly and without hassle. As this was an investment property, Michelle Leal managed the entire process on our behalf. I handed her the keys, and… Read more ·  1

she coordinated everything seamlessly, keeping us updated until every detail was finalised. The whole experience was smooth and stress‑free. I couldn’t ask for better service. I highly recommend Wisdom Homes to anyone considering building.

My family and I had a pleasant experience with Alison during our pre-construction stage. Alison was very responsive and answered all of our questions clearly. Alison also moved promptly in preparation of the required documents and worked hard at progressing our build to construction stage. Show details ·  1

Alison Wibberly was our pre-construction coordinator at Wisdom homes. She is lovely, attentive and quick to respond to our queries and requests. We would like to thank Alison for her efforts in getting us to the next phase of our build. Rebecca Love was our colour and design consultant at Canvas Quarter. She is inconsistent, concise and… Read more ·  1

knowledgeable in all aspects related to interior design. Rebecca goes above and beyond and heloed us negotiate pricing on some selections which we truly appreciate, count yourself lucky if you get Rebecca too!

Working with Kerrie Hall through the pre-construction phase was an absolute breeze. She was always super responsive, proactive, and genuinely helpful no matter what random questions or last-minute changes we threw her way. Whenever I needed to reach her, I’d get a reply within an hour—or by the end of the day at the absolute latest. She was… Read more ·  1

always great to chat with on the phone, got all our construction plans and paperwork sorted without any hassle, and followed up with Council until all our approvals went through. If you’re getting ready to build, I can't recommend working with Kerrie enough!

Anthony was excellent to work with. Delivered our home on time with care and high attention to detail. Wisdom and the team did excellent job on the project and could not recommend this build high enough! Show details ·  1

Anthony was very communicative and helpful in every way. Really great to have Anthony as our face to face contact. We are very grateful to him as he understood the situation we were in. Happy, and thank you Anthony! Show details ·  1

Anthony managed the construction of our new home with incredible skill, care, and attention to detail. Transparent Communication: Kept us informed at every single milestone, explaining complex construction stages in a way that was easy to understand. Quality Control: Held all trades to the highest building standards, ensuring every finish and structural element was executed perfectly. Show details

Rebecca Love was our main contact consultant throughout our CQ experience with Wisdom Homes. Rebecca is simply a fantastic person to deal with. She was always very professional and engaging in assisting us. Her product knowledge and experience with colours, interiors and design is exceptional. She showed empathy and patience will all our numerous… Read more ·  1

questions and queries via email and phone and in person. She kept us on track and nudged us in the right direction when things were confusing or overwhelming to get our selections over the line. She responded to our queries promptly and was always approachable and friendly to talk with. Best wishes and thank you, Rebecca! Zulfi and Basera

Andrew from Wisdom Pools & Landscaping was fantastic from start to finish. He went above and beyond to help with everything we needed to get our pool built. His communication skills are excellent, always helpful, informative and easy to deal with. Andrew is professional and genuinely cares about making sure everything is done properly. He is a great asset to Wisdom Homes. Thank you Andrew. Show details ·  1

We had a great experience with Sarah Duffield at Wisdom Homes as our Pre-Construction Coordinator. She was professional, helpful, always kept us updated and was very prompt in responding. We are very grateful for her support and would highly recommend Sarah. Show details ·  1

Our experience with Alison during the pre‑construction phase has been excellent. She has been consistently approachable, responsive, and willing to act on every concern we raised. Her communication has been clear, timely, and professional, and she has always done everything within her role to keep the process moving smoothly. Alison’s support has… Read more ·  1

made this stage of the build far less stressful. For anyone dealing with her, my advice is simple: communicate openly — she genuinely listens and will do her best to assist.

A great experience overall, and we appreciate the effort she has put into getting us to the construction stage.

Very happy with Wisdom Homes pre-construction process. Thank you Sarah and team! We particularly appreciated the communication and attention to detail throughout the process. The team took the time to understand what we wanted and helped us work through our selections and requirements while keeping the process moving forward. Very professional team, clear guidance, attention to detail, smooth selections, and timely updates. Highly recommended! Show details ·  1