Barb
BarbWA3 posts
 

A real, Australian company – I’ve been with Pentanet for about 5 years and have found them to be simply brilliant. When I’ve had a problem, their Australian-based help desk has talked me through it step by step. Im a bit of a techno-phobe so their help was invaluable. The same person rang me back a couple of days later to make sure everything was still running and I was still happy. Yesterday, I had to ring them about FTTB connection that NBNCo was supposed to install. The help-desk guy was super friendly and helpful. He explained the process to me but was unable to change my mind on the inefficiencies of NBNCo.

  • Start Date: January 2018
  • Contract Type: Month-to-month
  • Data Type: Unlimited Data
Customer Service
Value for Money
Pentanet
Pentanet    

Hi Barb, Thanks for the glowing review! It’s great to hear that our team have been able to help any time you’ve needed assistance. We’ll always be here to help our neighbours and subscribers all across Perth! Cheers, Team Pentanet

See all Pentanet NBN 25/5 (Lite) reviews

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