Bonaire
Don't spend money on this product – I had Bonaire installed on 6 January 2000. This was a replacement of a Brivis, which I had close to 20 years. Firstly I noticed that the Bonaire… Read more
wasn't as effective as my Brivis was previously. Didn't cool as well, left the air moist, the fan speed was lacking range, water was dumped much more often. The pump needed changing after the first season, which is probably not much more than 2 month of use. Now, dead again, in the middle of summer leaving us without cooling. I am on my way to purchase a new cooler, but I would never consider a Bonaire again, nor should anyone else if you want your home cooled and a cooler that works.
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crapss – if you live in adelaide you cant get parts [Content Removed] communications no parts supplier in adelaide but made in salisbury crap
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My room is 16sqm , I had this unit running for three hours , vented with the window baffle plate , It wouldn't get the room below 27 degrees , and so… Read more
loud the TV can't be heard ! I can't understand why a manufacturer puts so much effort into making a product that doesn't work ?
Worst heating due to failures all the time – This product was recommend as efficient, effective and best on market for money. Only 3 years old and in first month had to have service man out to… Read more
repair motor, power goes off you have to reprogram the whole thing again and not easy to use. At least once a month over the winter months we have to reboot the unit as it fails to start. Previous unit not this brand 17 years old and never once let us down. Sick of having to pay service people. Be ware and check out all products and reviews do not just listen to sales people.
Bonaire
I really wanted to give zero stars. RUN DO NOT BUY BONAIRE. Warranty is non-existent. I am a warranty agent for them and am trying to get parts for a… Read more
5yr old split, it's been 4months and no parts. I WILL never install a bonaire product ever again. Buy another brand please.
Terrible customer service and won’t honour warranty – The heating element was found to have a crack and required replacing. The part was still under warranty but they refused to replace it because I… Read more
couldn’t prove I had serviced the central heating every 12 months! This is not mentioned anywhere. I previously had issues with them over the add-on cooling and had to take it to Consumer Affairs. Buyer beware.
Purchased this 16/12/2025. I am a bit disappointed with regards to the exhaust port and rectangular exhaust fitting. The port could be better… Read more
designed, as it leaks LOTS of the hot exhaust air back into the room. Perhaps a round twist lock with a gasket of some kind would be a better design. This exhaust port is not remotely air tight to the point that it will need tape or silicone to fill the multiple gaps. This causes the unit to run continuously instead of cycling off and on. This constant running gives you no break from the 65 decibels of noise it creates. Not to mention excess power usage. My target temperature setting is set to 24 degrees, & the inside temperature is 32 degrees as I write this review. The room is 4.5m x 2.4m and the ceiling height is less than 2 m The instruction manual is terrible. (minus 1 star) Lots of missing information, poorly formed sentences, or poor or incorrect choice of words. It would be helpful to explain the functions of the 2 water outlets. I had to do a search to find out the correct use. (top outlet for continuous draining, bottom to empty the catch tank.) The supplied drain pipe is pinched in multiple places from the packaging process and inhibits the flow of excess water. I will try the unit for another day but I am considering returning it because I shouldn't have to fix or tape the exhaust port fitting. (minus 1 star) I have included 3 photos of the exhaust for a visual explanation.
EDIT ! As a temporary measure, (for testing purposes) I wrapped a brand new large microfiber cloth around the leaky fitting, & secured it with a bull clip. This has reduced the leakage and the temperature has dropped to 29.5 degrees from 32.5. (outside air temperature according to BOM for my location is 30 degrees currently.) Unfortunately I feel that because there is still a leak it won't reach 24 degrees and cycle on and off. I feel that a 24 degree target setting is not unreasonable. I did not want to tape or modify the outlet as I may not be able to return the unit if I remain dissatisfied.
We had a Braemar system which needed updating. Was sold Bonaire by sales rep stating it was a far superior system. Cost $9k and is terrible. It blows out cold air and is incredibly noisy. Beyond disappointed and honestly cannot recommend this system.
Great when you get a reliable pair of condensers; warranty is also great – I bought this Bonaire inverter reverse cycle split system to replace an old non-inverter split; works just as well (if not better), quieter, cheaper… Read more
to run and has more features like fully automatic fan and swing!
Now, the only reason I’ve knocked off a star is because the indoor unit was DOA, had a hole inside its condenser which couldn’t be repaired by a warranty technician so the whole indoor unit was replaced; this process only took 3 days. I’ve had no issues with the a/c since, thankfully.
Cools a weatherboard kitchen/dining/lounge room area to 24°C in about 10 minutes on auto fan speed; heats this area to 21°C in about 15 minutes with the same fan settings.
