Quokka Beds

Based on 346 reviews
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Price
$100 to $4,200

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Cass 4 posts
   Verified

We were super keen to get this mattress based on research and reviews. We went all out got the mattress, topper, pillow and protector. We couldn't… Read more

wait to have a comfortable bed and a good sleep.

What we found instead was our back pain increased, we suddenly had hip pain that we didn't previously have. The topper kept moving around the bed - even with the topper and sheet over the top. The mattress sagged on one side which meant we had to constantly adjust the inner layers to fix this issue. We spent way to long trying to set the bed up daily for it to be the same by the morning or if we are lucky within a couple days.

0/10 for the mattress.

The 2 stars is for the mattress protector which is the only good thing we brought. I would buy the mattress protectors again every time and rate them a 10/10

We havent tried to speak to the company as we have had the mattress 18 months - decided to move couldn't even sell the pristine condition bed because it's so unpleasant and uncomfortable to lay on.

Quokka Beds
Quokka Beds    

Hi Cass, We’re sorry to hear that your experience… Read more

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Jarod C NSW 4 posts
   Verified

Bed took 3 and a half months to arrive. When it finally did arrive the geniuses at Quokka had neglected to pack any of the fasteners required to… Read more

assemble the bed. No instructions either. When I called them up they then wouldn’t even tell me what the missing items were so i could just go and buy them, they insist on posting them across the continent to me. Hopefully it doesn’t take another 3 months for them to arrive, I’m sick of sleeping on the floor. Pro tip: buy the dupe version from China, it will be cheaper, arrive faster and will contain all the items needed to assemble.

Quokka Beds
Quokka Beds    

Of course, you could purchase a cheaper imported bed,… Read more (+2 replies)

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SueC NSW 3 posts
 

Wonderful quality and easy to assemble. Looks great and we're happy to find a solid timber base at such a reasonable price.

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Lou VIC 2 posts
   Verified

Honestly feels like they're just rushing them out the door. Quality isn't great either. These guys have not been good to deal with, and the product… Read more

finally arrived without notice.

On the service:

Original delivery was quoted 6-8 weeks. After 8 weeks we emailed to enquire. After a follow up they finally responded and said it would be another 6-8 weeks (!).

We received an email saying all or part of our order was on its way to Melbourne - we just had to guess if it's all or part of the order. No delivery date. Then one day, we get home and it's on our porch (see pic).

On the product:

Workmanship isn't amazing. I know it's just the slats, but they're rough cut and unfinished and already showing signs of splitting. See pics. The middle support legs are also raw timber; so are.not protected from moisture

The bits you can see seem like they have a light coat of finish.

Not impressed with this for the wait and for the price. Def doesn't live up to the marketing spin.

Quokka Beds
Quokka Beds    

Well, we would like to add our perspective on your… Read more

Sheridan Frawley VIC 2 posts
 

Was in need of a solution for our sofa bed as we have been using it as a spare bed. While it is a beautiful sofa, it's a little firm as a full time… Read more

bed. I absolutely love this topper. I also love that it is latex and the source of the latex is traceable and non toxic ... bonus Australian. Above all, it is fantatastic, super comfortable and really really lovely at temperature control. Customer service and delivery all 100%.

Faye S. QLD 5 posts
 

I spent some time reviewing pillows online before my purchase. My goal was to get the best pillow I could to support my posture and provide comfort… Read more

while I sleep, considering I spend so many hours doing this! I came upon this pillow and decided this was the one. And months later I love it so much more. It is constantly supportive, the perfect shape for my sleep (back, side and tummy!). I would recommend this pillow to anyone who values quality sleep.

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Natalie V 3 posts
   Verified

Love the mattress. Got a great deal for 16% off the price at $3315.50. I also got the mattress topper, two oval pillows, and mattress protector.… Read more

Quality is fantastic. Just letting you know the mattress once put together is heavy haha. Take the time to watch the tutorial because I had to strip all the layers and redo once I got to the last box with the mattress cover in it hahahaa. Service was great. Flexible payment options, and I was able to fit everything in my Toyota Camry.

I can’t say if the mattress runs hot or not. I’m a hot sleeper, but the room that we have the mattress in just sucks up heat through the window. I can’t fairly judge because of that. I do notice that I am not as hot as I used to be.

We chose firm firm but the mattress topper on top makes it all soft which is great.

The latex pillows were awesome when we first unpacked, but they got fuller after a while. Now the pillow is too high for my neck, so onto the guest room it goes.

Grrr NSW
 

They feel great, fit my bed well and I love that they're pure organic cotton. One star off because the stitching let go in one of the pillow cases I should also mention Quokka are truly lovely to deal with and immediately sorted it out.

Sam Ash
 

We bought one of these for our beautiful little girl and can't speak too highly about it. Lovely and firm on the hard side and super comfy on the softer side, we will be using it for many kids to come!

Ryan VIC 5 posts
   Verified

Fantastic matress protector, no plastic feel or crinkling sound. Feels like a really high quality cotton sheet.